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Assisted living / New York / West Seneca

Elderwood Assisted Living at West Seneca

580 Orchard Park Road, West Seneca, NY 14224 · Erie County · (716) 677-4242

Enriched housing program · licensed for 128 residents · Licensed since 1998 · Operator: 580 Orchard Park Road Operating Company, Llc

Assisted Living Residence (ALR): 128 bedsEnhanced Assisted Living Residence (EALR): 19 bedsAssisted Living Program (ALP): 24 beds Starting rent posted: from $5,213 a month
16inspections, 2022 to 2026
16violations cited, 2022 to 2026
1enforcement actions
128licensed capacity

New York State Department of Health data as of October 8, 2026 · Certificate 240-S-119 · See the state record

The record in brief

Elderwood Assisted Living at West Seneca is an enriched housing program, one of the two kinds of adult care facility New York licenses, with 128 beds on its operating certificate, including 128 ALR, 19 EALR, 24 ALP.

Between April 1, 2022 and March 31, 2026 the Department of Health cited 16 violations from 16 inspections; the latest report was issued on February 6, 2026.

The state lists 1 enforcement action against the operator in that period.

On the state's assisted living quality page it has 0 food and dining violations at its latest recertification survey and an average of 33 direct care staff (2025, reported by the residence).

State inspections

The Department of Health's own summary: "A total of 16 violations resulted from 16 inspections of this facility from April 1, 2022 through March 31, 2026, including 10 inspections resulting in no violations."

February 6, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 16, 2026Relicensure Survey · 5 violations · Plan/Notice of Correction Approved
  1. §
    Environmental standards
    18 NYCRR 488.11 (e) (9)
  2. §
    Environmental standards
    18 NYCRR 488.11 (g) (7)
  3. §
    Environmental standards
    18 NYCRR 488.11 (g) (14)
  4. §
    Medication management.
    18 NYCRR 1001.10 (l)(1)
  5. §
    Medication management.
    18 NYCRR 1001.10 (l) (2)
December 10, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
August 25, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
May 5, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 24, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 27, 2025Other Survey · 0 violations · Plan/Notice of Correction Not Required
January 27, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
November 12, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 24, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Admission and retention standards
    18 NYCRR 488.4 (a)
July 24, 2024Relicensure Survey · 7 violations · Plan/Notice of Correction Approved
  1. §
    Operating certificates
    18 NYCRR 485.5 (f)
  2. §
    Admission and retention standards
    18 NYCRR 488.4 (a)
  3. §
    Admission and retention standards
    18 NYCRR 488.4 (c) (5)
  4. §
    Medication management.
    18 NYCRR 1001.10 (l)(1)
  5. §
    Personnel.
    18 NYCRR 1001.11 (c) (2) (i-iv)
  6. §
    Structural and environmental standards.
    18 NYCRR 1001.13 (a)
  7. §
    Structural and environmental standards.
    18 NYCRR 1001.13 (b)(1)(i-iii)(2)(3)(4)(iv-vi)
July 10, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 2, 2023Complaint, Follow-up Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Environmental standards
    18 NYCRR 488.11 (f) (1)
May 23, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Admission and retention standards
    18 NYCRR 488.4 (c) (1)
May 22, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Civil penalties
    18 NYCRR 486.5 (a) (4) (v)
May 22, 2023Other Survey · 0 violations · Plan/Notice of Correction Not Required

Enforcement actions

  • November 7, 2023: Stipulation & Order #: ACF-23-012

Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.

New York's assisted living quality measures

0food and dining violations at the latest recertification survey
33direct care staff, 2025 average (reported weekly by the residence)

Source: New York State Department of Health, Assisted Living Residence Quality, read October 8, 2026. The page's third measure, confirmed complaint allegations, was not listed in its table when we read it.

Memory care

Certification on the operating certificateBedsSince
Assisted Living Residence (ALR)128August 2017
Enhanced Assisted Living Residence (EALR)19August 2017
Assisted Living Program (ALP)24April 2003

Elderwood Assisted Living at West Seneca has no special needs (SNALR) or dementia beds on its certificate, so New York has not certified it for memory care. What memory care certification means.

A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov

An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov

Costs

New York requires each assisted living residence to file a Consumer Summary with its starting rent for each licence and certification, and the Department of Health posts it. Elderwood Assisted Living at West Seneca's summary says:

Starting rent, as filed (text read from the PDF form)ALR starts at $5213 per month private, EALR starts at $6913 per month. All rooms are private

Lowest monthly rent in the filing: $5,213. Care level charges and other fees are extra; the residency agreement lists them.

Source: Consumer Summary (PDF), residency agreement (PDF), on the Department of Health's Assisted Living Residence Quality page, read October 8, 2026.

Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov

Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov

Who runs it

Operator in the state file: 580 Orchard Park Road Operating Company, Llc.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov

To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov

Common questions

Is Elderwood Assisted Living at West Seneca licensed?
New York's Department of Health lists it as licensed, certificate 240-S-119, enriched housing program, since February 5, 1998 (state data as of October 8, 2026).
How many residents can Elderwood Assisted Living at West Seneca care for?
Its licence is for 128 residents.
Has Elderwood Assisted Living at West Seneca had violations?
16 violations from 16 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
How much does Elderwood Assisted Living at West Seneca cost?
Its Consumer Summary, posted by the New York State Department of Health, lists starting rent from $5,213 a month: ALR starts at $5213 per month private, EALR starts at $6913 per month. All rooms are private Care level charges are extra.
Does Elderwood Assisted Living at West Seneca offer memory care?
Its operating certificate carries no special needs (SNALR) or dementia bed certification in the state file.

Sources

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