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Assisted living / New York / Williamsville

Elderwood Village at Bassett Park

245 Bassett Road, Williamsville, NY 14221 · Erie County · (716) 688-4011

Adult home · licensed for 105 residents · Licensed since 1983 · Operator: 245 Bassett Road Operating Company, LLC

Assisted Living Residence (ALR): 105 bedsEnhanced Assisted Living Residence (EALR): 26 bedsSpecial Needs Assisted Living Residence (SNALR): 22 bedsRespite beds: 11 beds
16inspections, 2022 to 2026
24violations cited, 2022 to 2026
1enforcement actions
105licensed capacity

New York State Department of Health data as of October 8, 2026 · Certificate 240-F-898 · See the state record

The record in brief

Elderwood Village at Bassett Park is an adult home, one of the two kinds of adult care facility New York licenses, with 105 beds on its operating certificate, including 105 ALR, 26 EALR, 22 SNALR, 11 Respite.

Between April 1, 2022 and March 31, 2026 the Department of Health cited 24 violations from 16 inspections; the latest report was issued on March 19, 2026.

The state lists 1 enforcement action against the operator in that period.

State inspections

The Department of Health's own summary: "A total of 24 violations resulted from 16 inspections of this facility from April 1, 2022 through March 31, 2026, including 10 inspections resulting in no violations."

March 19, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 12, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 9, 2025Relicensure, Complaint Survey · 9 violations · Plan/Notice of Correction Approved
  1. §
    Admission standards
    18 NYCRR 487.4 (a)
  2. §
    Food service
    18 NYCRR 487.8 (e) (1)
  3. §
    Personnel
    18 NYCRR 487.9 (a) (3)
  4. §
    Environmental standards
    18 NYCRR 487.11 (k) (15)
  5. §
    Disaster and emergency planning
    18 NYCRR 487.12 (f)
  6. §
    Admission and retention standards.
    18 NYCRR 1001.7 (g)(1-3)
  7. §
    Admission and retention standards.
    18 NYCRR 1001.7 (h) (1)
  8. §
    Resident services.
    18 NYCRR 1001.10 (k) (4) (i-iii)
  9. §
    Medication management.
    18 NYCRR 1001.10 (l)(1)
September 24, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
September 18, 2025Other Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Records and reports
    18 NYCRR 485.11 (b)
June 2, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 23, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 16, 2025Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Admission standards
    18 NYCRR 487.4 (a)
  2. §
    Admission and retention standards.
    18 NYCRR 1001.7 (k) (5)
April 15, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 27, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
December 27, 2024Complaint Survey · 3 violations · Plan/Notice of Correction Approved
  1. §
    Admission standards
    18 NYCRR 487.4 (a)
  2. §
    Resident services
    18 NYCRR 487.7 (d) (1) (i)
  3. §
    Resident services.
    18 NYCRR 1001.10 (i) (5-8)
July 18, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 18, 2024Relicensure, Complaint Survey · 7 violations · Plan/Notice of Correction Approved
  1. §
    Admission standards
    18 NYCRR 487.4 (c) (5)
  2. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)
  3. §
    Admission and retention standards.
    18 NYCRR 1001.7 (k) (5)
  4. §
    Resident services.
    18 NYCRR 1001.10 (i) (5-8)
  5. §
    Medication management.
    18 NYCRR 1001.10 (l)(1)
  6. §
    Medication management
    18 NYCRR 1001.10 (l) (4-7)
  7. §
    Personnel.
    18 NYCRR 1001.11 (c) (2) (i-iv)
March 28, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 25, 2022Other Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Food service
    18 NYCRR 487.8 (e) (1)
  2. §
    Environmental standards
    18 NYCRR 487.11 (l) (1)
October 25, 2022Complaint Survey · 0 violations · Plan/Notice of Correction Not Required

Enforcement actions

  • November 1, 2022: Stipulation & Order #: ACF-22-057

Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.

Memory care

Certification on the operating certificateBedsSince
Assisted Living Residence (ALR)105March 2019
Enhanced Assisted Living Residence (EALR)26June 2022
Special Needs Assisted Living Residence (SNALR)22March 2019
Respite beds11February 1983

Elderwood Village at Bassett Park is certified for memory care in New York's terms. What memory care certification means.

A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov

An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov

Costs

The Department of Health had not posted a Consumer Summary with starting rent for Elderwood Village at Bassett Park when we read its quality page. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov

Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov

Website listed by the Department of Health: www.elderwood,com

Who runs it

Operator in the state file: 245 Bassett Road Operating Company, LLC.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov

To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov

Common questions

Is Elderwood Village at Bassett Park licensed?
New York's Department of Health lists it as licensed, certificate 240-F-898, adult home, since February 28, 1983 (state data as of October 8, 2026).
How many residents can Elderwood Village at Bassett Park care for?
Its licence is for 105 residents.
Has Elderwood Village at Bassett Park had violations?
24 violations from 16 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
Does Elderwood Village at Bassett Park offer memory care?
Its operating certificate includes 22 special needs assisted living (SNALR) beds, the New York certifications for dementia care.

Sources

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