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Assisted living / New York / Pittsford

Glenmere at Cloverwood

One Wheatley Terrace, Pittsford, NY 14534 · Monroe County · (585) 248-1200

Enriched housing program · licensed for 77 residents · Licensed since 2004 · Operator: Cloverwood Senior Living, Inc.

Assisted Living Residence (ALR): 77 bedsEnhanced Assisted Living Residence (EALR): 19 bedsSpecial Needs Assisted Living Residence (SNALR): 19 bedsRespite beds: 3 beds Starting rent posted
10inspections, 2022 to 2026
10violations cited, 2022 to 2026
0enforcement actions
77licensed capacity

New York State Department of Health data as of October 8, 2026 · Certificate 370-S-845 · See the state record

The record in brief

Glenmere at Cloverwood is an enriched housing program, one of the two kinds of adult care facility New York licenses, with 77 beds on its operating certificate, including 77 ALR, 19 EALR, 19 SNALR, 3 Respite.

Between April 1, 2022 and March 31, 2026 the Department of Health cited 10 violations from 10 inspections; the latest report was issued on March 26, 2026.

The state lists no enforcement actions against the operator in that period.

On the state's assisted living quality page it has 0 food and dining violations at its latest recertification survey and an average of 61 direct care staff (2025, reported by the residence).

State inspections

The Department of Health's own summary: "A total of 10 violations resulted from 10 inspections of this facility from April 1, 2022 through March 31, 2026, including 6 inspections resulting in no violations."

March 26, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 4, 2026Relicensure, Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Medication management.
    18 NYCRR 1001.10 (l)(1)
  2. §
    Structural and environmental standards.
    18 NYCRR 1001.13 (b)(5), (b)(6)(1-12)
August 6, 2025Other Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Records and reports
    18 NYCRR 485.11 (b)
June 2, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 15, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
March 17, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
November 6, 2024Relicensure, Complaint Survey · 6 violations · Plan/Notice of Correction Approved
  1. §
    Operating certificates
    18 NYCRR 485.5 (f)
  2. §
    Resident services
    18 NYCRR 488.7 (b) (8)
  3. §
    Admission and retention standards.
    18 NYCRR 1001.7 (i)
  4. §
    Admission and retention standards.
    18 NYCRR 1001.7 (k) (2)
  5. §
    Resident services.
    18 NYCRR 1001.10 (g) (1)-(2) (i-ii)
  6. §
    Medication management.
    18 NYCRR 1001.10 (l)(1)
September 3, 2024Other Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Records and reports
    18 NYCRR 485.11 (b)
May 17, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 21, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required

Enforcement actions

The state lists no enforcement actions against the operator from April 1, 2022 to March 31, 2026.

Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.

New York's assisted living quality measures

0food and dining violations at the latest recertification survey
61direct care staff, 2025 average (reported weekly by the residence)

Source: New York State Department of Health, Assisted Living Residence Quality, read October 8, 2026. The page's third measure, confirmed complaint allegations, was not listed in its table when we read it.

Memory care

Certification on the operating certificateBedsSince
Assisted Living Residence (ALR)77October 2010
Enhanced Assisted Living Residence (EALR)19June 2012
Special Needs Assisted Living Residence (SNALR)19October 2010
Respite beds3December 2004

Glenmere at Cloverwood is certified for memory care in New York's terms. What memory care certification means.

A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov

An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov

Costs

New York requires each assisted living residence to file a Consumer Summary with its starting rent for each licence and certification, and the Department of Health posts it. Glenmere at Cloverwood's summary says:

Starting rent, as filed (text read from the PDF form)Starting rent for Studio apartment 430 sq. ft. $7,347 and One Bedroom, 1st Floor 508-540 sq. ft. $8,782 certification One Bedroom, 2nd Floor 508 sq. ft. $8,224 One Bedroom Deluxe One Bedroom Deluxe, 650 sq. ft. $9,959 Two Bedroom, 2 Baths, 800 sq. ft. $10,229 Two Bedroom, 1.5 Baths, 860 sq. ft. $10,855 Memory Care Studio apartment with powder room, 300 sq. ft. $9,120 Memory Care Studio apartment with full bath, 350-400 sq. ft. $9,997- $10,354 Summary of Services Disclaimer: This list is a summary and not exhaustive. Additional Details can be found in the Link below for Approved Residency Agree...

Source: Consumer Summary (PDF), residency agreement (PDF), on the Department of Health's Assisted Living Residence Quality page, read October 8, 2026.

Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov

Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov

Website listed by the Department of Health: cloverwood.org/enrich.htm

Who runs it

Operator in the state file: Cloverwood Senior Living, Inc. (a not-for-profit corporation).

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov

To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov

Common questions

Is Glenmere at Cloverwood licensed?
New York's Department of Health lists it as licensed, certificate 370-S-845, enriched housing program, since December 20, 2004 (state data as of October 8, 2026).
How many residents can Glenmere at Cloverwood care for?
Its licence is for 77 residents.
Has Glenmere at Cloverwood had violations?
10 violations from 10 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
How much does Glenmere at Cloverwood cost?
Its Consumer Summary, posted by the New York State Department of Health, lists starting rent: Starting rent for Studio apartment 430 sq. ft. $7,347 and One Bedroom, 1st Floor 508-540 sq. ft. $8,782 certification One Bedroom, 2nd Floor 508 sq. ft. $8,224 One Bedroom Deluxe One Bedroom Deluxe, 650 sq. ft. $9,959 Tw... Care level charges are extra.
Does Glenmere at Cloverwood offer memory care?
Its operating certificate includes 19 special needs assisted living (SNALR) beds, the New York certifications for dementia care.

Sources

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