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Assisted living / California / Sacramento

Golden Pond Retirement Community

3415 Mayhew Rd, Sacramento, CA 95827 · Sacramento County · (916) 369-8967

Residential care facility for the elderly (RCFE) · licensed for 175 residents · On probation since 1999

Licence on probation (state file)
67state visits on file
23Type A citations
12Type B citations
21 of 69complaint allegations substantiated
175licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 347000985 · See the state record

The record in brief

California's licensing agency has 67 visits to Golden Pond Retirement Community on file since October 2021: 5 inspections, 36 complaint visits and 26 other visits. The most recent was on September 25, 2026.

Those visits led to 23 Type A citations and 12 Type B citations (the state's two levels of deficiency), 35 cited regulation sections in all.

The state looked into 28 complaints covering 69 allegations: 21 substantiated, 0 inconclusive, 42 unsubstantiated and 6 unfounded.

The licence status in the state file is "on probation".

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections500
Complaint visits36143
Other visits2699
All visits672312

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited35 citations
  1. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: January 23, 2026
  2. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: January 7, 2026
  3. §
    Title 22 section 87411(a)
    Plan of correction date in the file: November 25, 2025
  4. §
    Title 22 section 87463(a)
    Plan of correction date in the file: October 15, 2025
  5. §
    Title 22 section 87464(f)(4)
    Plan of correction date in the file: October 15, 2025
  6. §
    Title 22 section 87468.2(a)(7)
    Plan of correction date in the file: October 15, 2025
  7. §
    Title 22 section 87465(g)
    Plan of correction date in the file: October 15, 2025
  8. §
    Title 22 section 87468.1(a)(2)
    Plan of correction date in the file: August 26, 2025
  9. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: July 16, 2025
  10. §
    Title 22 section 87506(a)
    Plan of correction date in the file: September 26, 2023
  11. §
    Title 22 section 87705(f)(2)
    Plan of correction date in the file: June 30, 2023
  12. §
    Title 22 section 87465(a)(1)
    Plan of correction date in the file: March 23, 2023
  13. §
    Title 22 section 87468.2(a)(8)
    Plan of correction date in the file: March 23, 2023
  14. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: May 9, 2022
  15. §
    Title 22 section 87413(a)(2)
    Plan of correction date in the file: September 17, 2026
  16. §
    Title 22 section 87465(h)(6)
    Plan of correction date in the file: October 15, 2025
  17. §
    Title 22 section 87411(a)
    Plan of correction date in the file: October 15, 2025
  18. §
    Title 22 section 87405(d)(1)
    Plan of correction date in the file: October 4, 2023
  19. §
    Health and Safety Code section 1569.312(e)
    Plan of correction date in the file: October 4, 2023
  20. §
    Title 22 section 87411(c)(1)
    Plan of correction date in the file: January 11, 2023
  21. §
    Title 22 section 87705(c)(5)
    Plan of correction date in the file: December 28, 2022
  22. §
    Title 22 section 87705(k)(6)
    Plan of correction date in the file: April 4, 2022
  23. §
    Title 22 section 87465(a)(1)
    Plan of correction date in the file: March 25, 2022
  24. §
    Title 22 section 87506(c)(1)
    Plan of correction date in the file: October 17, 2025
  25. §
    Health and Safety Code section 1569.69(a)
    Plan of correction date in the file: September 1, 2025
  26. §
    Title 22 section 87459(a)
    Plan of correction date in the file: June 30, 2025
  27. §
    Title 22 section 87466
    Plan of correction date in the file: October 15, 2025
  28. §
    Title 22 section 87207
    Plan of correction date in the file: October 14, 2025
  29. §
    Title 22 section 87412(c)(2)
    Plan of correction date in the file: September 1, 2025
  30. §
    Title 22 section 87411(c)(1)
    Plan of correction date in the file: September 1, 2025
  31. §
    Title 22 section 87211(a)(1)(A)
    Plan of correction date in the file: February 18, 2025
  32. §
    Title 22 section 87464(f)(4)
    Plan of correction date in the file: February 26, 2025
  33. §
    Title 22 section 87705(c)(5)
    Plan of correction date in the file: February 5, 2024
  34. §
    Title 22 section 87465(a)(1)
    Plan of correction date in the file: December 29, 2023
  35. §
    Title 22 section 87218(a)
    Plan of correction date in the file: December 6, 2023

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 347000985).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
September 4, 2026000400
March 17, 2026003000
February 12, 2026001000
February 5, 2026002000
February 5, 2026102010
January 23, 2026001000
January 23, 2026100010
January 23, 2026005000
December 30, 2025007000
November 25, 2025202020
October 22, 2025500041
October 2, 2025001000
September 18, 2025001000
September 18, 2025200011
May 15, 2025101001
September 17, 2024004000
June 10, 2024001000
December 11, 2023001100
November 17, 2023004000
October 18, 2023100010
August 1, 2023400010
April 13, 2023001000
April 13, 2023300020
November 20, 2022002000
November 16, 2022001000
May 16, 2022100010
May 10, 2022002000
October 19, 2021000100

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and Golden Pond Retirement Community has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is Golden Pond Retirement Community licensed?
California's Department of Social Services lists it as on probation, facility 347000985, residential care facility for the elderly (rcfe), since February 5, 1999 (state data as of October 8, 2026).
How many residents can Golden Pond Retirement Community care for?
Its licence is for 175 residents.
Has Golden Pond Retirement Community been cited by the state?
The state file lists 23 Type As and 12 Type Bs citation counts across 67 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
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