Find a nursing home

Assisted living / New York / Hilton

Hilton East Assisted Living

231 East Avenue, Hilton, NY 14468 · Monroe County · (585) 392-7171

Adult home · licensed for 205 residents · Licensed since 1990 · Operator: Hilton East Assisted Living LLC

Assisted Living Program (ALP): 119 bedsRespite beds: 3 beds
36inspections, 2022 to 2026
94violations cited, 2022 to 2026
2enforcement actions
205licensed capacity

New York State Department of Health data as of October 8, 2026 · Certificate 370-F-208 · See the state record

The record in brief

Hilton East Assisted Living is an adult home, one of the two kinds of adult care facility New York licenses, with 205 beds on its operating certificate, including 119 ALP, 3 Respite.

Between April 1, 2022 and March 31, 2026 the Department of Health cited 94 violations from 36 inspections; the latest report was issued on March 10, 2026.

The state lists 2 enforcement actions against the operator in that period.

State inspections

The Department of Health's own summary: "A total of 94 violations resulted from 36 inspections of this facility from April 1, 2022 through March 31, 2026, including 12 inspections resulting in no violations."

March 10, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 27, 2026Complaint Survey · 12 violations · Plan/Notice of Correction Under Review
  1. §
    Civil penalties
    18 NYCRR 486.5 (a) (4) (v)
  2. §
    Admission standards
    18 NYCRR 487.4 (a)
  3. §
    Admission standards
    18 NYCRR 487.4 (m)
  4. §
    Resident protections
    18 NYCRR 487.5 (f) (6)
  5. §
    Personnel
    18 NYCRR 487.9 (c) (8)
  6. §
    Records and reports
    18 NYCRR 487.10 (d) (5)
  7. §
    Environmental standards
    18 NYCRR 487.11 (f) (18)
  8. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)
  9. §
    Environmental standards
    18 NYCRR 487.11 (k) (15)
  10. §
    Environmental standards
    18 NYCRR 487.11 (l) (1)
  11. §
    Disaster and emergency planning
    18 NYCRR 487.12 (a-b)
  12. §
    Environmental standards
    18 NYCRR 494.7 (c)(4)
November 26, 2025Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  2. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
October 17, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 3, 2025Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Admission standards
    18 NYCRR 487.4 (c) (5)
  2. §
    Resident protections
    18 NYCRR 487.5 (f) (16)
September 26, 2025Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  2. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
September 5, 2025Other Survey · 1 violation · Plan/Notice of Correction Under Review
  1. §
    Inspection
    18 NYCRR 486.2 (j) (1-2)
August 26, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
August 25, 2025Complaint Survey · 5 violations · Plan/Notice of Correction Approved
  1. §
    Admission standards
    18 NYCRR 487.4 (a)
  2. §
    Admission standards
    18 NYCRR 487.4 (m)
  3. §
    Resident protections
    18 NYCRR 487.5 (f) (10-11)
  4. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
  5. §
    Admission and retention standards
    18 NYCRR 494.4 (c)
August 12, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
August 1, 2025Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)
July 31, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
May 13, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
May 13, 2025Complaint Survey · 7 violations · Plan/Notice of Correction Under Review
  1. §
    Resident services
    18 NYCRR 487.7 (d) (12-13)
  2. §
    Environmental standards
    18 NYCRR 487.11 (f) (12)
  3. §
    Environmental standards
    18 NYCRR 487.11 (f) (18)
  4. §
    Environmental standards
    18 NYCRR 487.11 (f) (19)
  5. §
    Environmental standards
    18 NYCRR 487.11 (k) (14)
  6. §
    Disaster and emergency planning
    18 NYCRR 487.12 (a-b)
  7. §
    Disaster and emergency planning
    18 NYCRR 487.12 (c)
May 12, 2025Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Records and reports
    18 NYCRR 487.10 (c) (1-3)
February 26, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 12, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 12, 2025Complaint Survey · 3 violations · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  2. §
    Personnel
    18 NYCRR 487.9 (a) (1)
  3. §
    Personnel
    18 NYCRR 487.9 (a) (3)
February 12, 2025Complaint Survey · 18 violations · Plan/Notice of Correction Approved
  1. §
    General provisions
    18 NYCRR 487.3 (d)
  2. §
    Admission standards
    18 NYCRR 487.4 (c)(11)(vi)
  3. §
    Resident funds and valuables
    18 NYCRR 487.6 (a) (1)
  4. §
    Resident funds and valuables
    18 NYCRR 487.6 (a) (7)
  5. §
    Resident funds and valuables
    18 NYCRR 487.6 (b) (3)
  6. §
    Resident services
    18 NYCRR 487.7 (d) (1) (vii)
  7. §
    Resident services
    18 NYCRR 487.7 (e) (9)
  8. §
    Resident services
    18 NYCRR 487.7 (f) (1-4)
  9. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  10. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
  11. §
    Food service
    18 NYCRR 487.8 (a)
  12. §
    Food service
    18 NYCRR 487.8 (e) (1)
  13. §
    Personnel
    18 NYCRR 487.9 (a) (3)
  14. §
    Environmental standards
    18 NYCRR 487.11 (i) (1)
  15. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)
  16. §
    Environmental standards
    18 NYCRR 487.11 (k) (15)
  17. §
    Environmental standards
    18 NYCRR 487.11 (l) (1)
  18. §
    Environmental standards
    18 NYCRR 487.11(k)(1-3, 7-9)
January 30, 2025Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (d) (1) (i)
January 30, 2025Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Admission standards
    18 NYCRR 487.4 (c) (5)
  2. §
    Records and reports
    18 NYCRR 487.10 (c) (1-3)
January 7, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
August 27, 2024Complaint Survey · 6 violations · Plan/Notice of Correction Approved
  1. §
    Operating certificates
    18 NYCRR 485.5 (f)
  2. §
    Resident services
    18 NYCRR 487.7 (d) (6) (i)
  3. §
    Resident services
    18 NYCRR 487.7 (e) (6)
  4. §
    Food service
    18 NYCRR 487.8 (d) (5-7)
  5. §
    Environmental standards
    18 NYCRR 487.11 (a)
  6. §
    Disaster and emergency planning
    18 NYCRR 487.12 (a-b)
July 9, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Admission standards
    18 NYCRR 487.4 (c) (5)
June 3, 2024Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Admission standards
    18 NYCRR 487.4 (c) (5)
  2. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
May 2, 2024Relicensure, Complaint Survey · 13 violations · Plan/Notice of Correction Approved
  1. §
    General provisions
    18 NYCRR 487.3 (g) (1-2)
  2. §
    Resident services
    18 NYCRR 487.7 (d) (12-13)
  3. §
    Resident services
    18 NYCRR 487.7 (e) (9)
  4. §
    Resident services
    18 NYCRR 487.7 (f) (1-4)
  5. §
    Resident services
    18 NYCRR 487.7 (f) (5)
  6. §
    Resident services
    18 NYCRR 487.7 (f) (8)
  7. §
    Resident services
    18 NYCRR 487.7 (f) (11) (iii)
  8. §
    Resident services
    18 NYCRR 487.7 (g) (1) (ii-xiv)
  9. §
    Food service
    18 NYCRR 487.8 (c)
  10. §
    Food service
    18 NYCRR 487.8 (e) (1)
  11. §
    Food service
    18 NYCRR 487.8 (e) (9-10)
  12. §
    Personnel
    18 NYCRR 487.9 (c) (4)
  13. §
    Environmental standards
    18 NYCRR 487.11 (f) (8)
April 24, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Admission standards
    18 NYCRR 487.4 (c) (5)
January 11, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 10, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 11, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
June 2, 2023Other, Follow-up Survey · 4 violations · Plan/Notice of Correction Approved
  1. §
    Food service
    18 NYCRR 487.8 (e) (1)
  2. §
    Personnel
    18 NYCRR 487.9 (a) (5)
  3. §
    Personnel
    18 NYCRR 487.9 (c) (4)
  4. §
    Personnel
    18 NYCRR 487.9 (c) (8)
February 9, 2023Other Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Civil penalties
    18 NYCRR 486.5 (a) (4) (v)
February 8, 2023Other Survey · 3 violations · Plan/Notice of Correction Approved
  1. §
    Personnel
    18 NYCRR 487.9 (a) (1)
  2. §
    Personnel
    18 NYCRR 487.9 (a) (6)
  3. §
    Personnel
    18 NYCRR 487.9 (f) (6)
December 2, 2022Complaint Survey · 4 violations · Plan/Notice of Correction Approved
  1. §
    Operating certificates
    18 NYCRR 485.5 (f)
  2. §
    Personnel
    18 NYCRR 487.9 (a) (3)
  3. §
    Records and reports
    18 NYCRR 487.10 (d) (5)
  4. §
    Environmental standards
    18 NYCRR 487.11 (k) (1-3)
December 2, 2022Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 487.7 (d) (6) (ii)
September 20, 2022Other Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Records and reports
    18 NYCRR 485.11 (b)

Enforcement actions

  • March 23, 2026: Stipulation & Order #: ACF-26-021
  • November 8, 2023: Stipulation & Order #: ACF-23-014

Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.

Memory care

Certification on the operating certificateBedsSince
Assisted Living Program (ALP)119April 1997
Respite beds3April 1990

Hilton East Assisted Living has no special needs (SNALR) or dementia beds on its certificate, so New York has not certified it for memory care. What memory care certification means.

A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov

An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov

Costs

Hilton East Assisted Living is not a licensed assisted living residence, so New York's posted-rate rule does not apply to it. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov

Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov

Website listed by the Department of Health: www.hiltoneast.com

Who runs it

Operator in the state file: Hilton East Assisted Living LLC.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov

To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov

Common questions

Is Hilton East Assisted Living licensed?
New York's Department of Health lists it as licensed, certificate 370-F-208, adult home, since April 25, 1990 (state data as of October 8, 2026).
How many residents can Hilton East Assisted Living care for?
Its licence is for 205 residents.
Has Hilton East Assisted Living had violations?
94 violations from 36 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
Does Hilton East Assisted Living offer memory care?
Its operating certificate carries no special needs (SNALR) or dementia bed certification in the state file.

Sources

Find a nursing home Read an inspection