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Assisted living / California / Palm Springs

Palm Court Assisted Living

201 S. Sunrise Way, Palm Springs, CA 92262 · Riverside County · (760) 327-8351

Residential care facility for the elderly (RCFE) · licensed for 130 residents · Licensed since 2000 · Licensee: Windsor Court Assisted Living, LLC

79state visits on file
5Type A citations
9Type B citations
12 of 143complaint allegations substantiated
130licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 336403366 · See the state record

The record in brief

California's licensing agency has 79 visits to Palm Court Assisted Living on file since December 2021: 4 inspections, 69 complaint visits and 6 other visits. The most recent was on September 21, 2026.

Those visits led to 5 Type A citations and 9 Type B citations (the state's two levels of deficiency), 14 cited regulation sections in all.

The state looked into 59 complaints covering 143 allegations: 12 substantiated, 0 inconclusive, 106 unsubstantiated and 25 unfounded.

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections400
Complaint visits6936
Other visits623
All visits7959

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited14 citations
  1. §
    Title 22 section 87355
    Plan of correction date in the file: May 17, 2023
  2. §
    Title 22 section 87468.2(a)(4)
    Plan of correction date in the file: August 24, 2022
  3. §
    Title 22 section 87468.1(a)(2)
    Plan of correction date in the file: July 15, 2022
  4. §
    Title 22 section 87211(a)(1)(D)
    Plan of correction date in the file: July 15, 2022
  5. §
    Title 22 section 87465(a)(5)(D)
    Plan of correction date in the file: July 15, 2022
  6. §
    Title 22 section 80087(a)(1)
    Plan of correction date in the file: July 17, 2026
  7. §
    Title 22 section 87312
    Plan of correction date in the file: May 29, 2026
  8. §
    Title 22 section 87468.1(a)(1)(3)
    Plan of correction date in the file: July 4, 2025
  9. §
    Title 22 section 87468.1(a)(3)
    Plan of correction date in the file: July 4, 2025
  10. §
    Health and Safety Code section 1569.655(a)
    Plan of correction date in the file: May 2, 2025
  11. §
    Title 22 section 87468.1(a)(1)
    Plan of correction date in the file: May 30, 2023
  12. §
    Title 22 section 87224(b)
    Plan of correction date in the file: October 2, 2025
  13. §
    Title 22 section 87463(c)
    Plan of correction date in the file: July 29, 2022
  14. §
    Title 22 section 87468.2(a)(4)
    Plan of correction date in the file: July 29, 2022

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 336403366).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
October 2, 2026004000
September 30, 2026003000
September 29, 2026003000
September 29, 2026002000
July 15, 2026100001
July 8, 2026005000
June 18, 2026003000
June 11, 2026002000
June 10, 2026103001
May 13, 2026003000
April 30, 2026001000
March 16, 2026200000
February 25, 2026004000
February 24, 2026004000
February 11, 2026003000
February 4, 2026002000
January 21, 2026002000
January 21, 2026003000
December 23, 2025001000
December 15, 2025005000
December 9, 2025003000
October 23, 2025102000
August 27, 2025001000
August 26, 2025002000
August 26, 2025001000
August 26, 2025002000
August 14, 2025002000
August 11, 2025001000
August 11, 2025002000
July 21, 2025101001
July 21, 2025100001
May 9, 2025100001
April 29, 2025001000
January 29, 2025003000
January 29, 2025002000
December 16, 2024002000
December 16, 2024004000
August 29, 2024001000
August 15, 2024001000
June 28, 2024001000
May 31, 2024000300
May 31, 2024001300
April 18, 2024002000
January 19, 2024000100
November 15, 2023000100
October 25, 2023001100
October 25, 2023000400
October 17, 2023002000
October 10, 2023003100
October 10, 2023006000
September 19, 2023000100
September 18, 2023000200
September 18, 2023000300
August 23, 2023101001
August 1, 2023100110
June 22, 2023001000
March 30, 2023000100
October 29, 2022104310
August 23, 2022100010

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and Palm Court Assisted Living has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Who runs it

Licensee in the state file: Windsor Court Assisted Living, LLC.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is Palm Court Assisted Living licensed?
California's Department of Social Services lists it as licensed, facility 336403366, residential care facility for the elderly (rcfe), since March 28, 2000 (state data as of October 8, 2026).
How many residents can Palm Court Assisted Living care for?
Its licence is for 130 residents.
Has Palm Court Assisted Living been cited by the state?
The state file lists 5 Type As and 9 Type Bs citation counts across 79 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
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