Assisted living / New York / New Rochelle
Willow Towers EHP
355 Pelham Road, New Rochelle, NY 10805 · Westchester County · (914) 636-6565
Enriched housing program · licensed for 150 residents · Licensed since 2003 · Operator: Willow Towers, Inc.
New York State Department of Health data as of October 8, 2026 · Certificate 800-S-131 · See the state record
The record in brief
Willow Towers EHP is an enriched housing program, one of the two kinds of adult care facility New York licenses, with 150 beds on its operating certificate, including 150 ALR, 30 EALR, 30 SNALR.
Between April 1, 2022 and March 31, 2026 the Department of Health cited 2 violations from 3 inspections; the latest report was issued on March 16, 2026.
The state lists no enforcement actions against the operator in that period.
On the state's assisted living quality page it has 0 food and dining violations at its latest recertification survey and an average of 82 direct care staff (2025, reported by the residence).
State inspections
The Department of Health's own summary: "A total of 2 violations resulted from 3 inspections of this facility from April 1, 2022 through March 31, 2026, including 1 inspection resulting in no violations."
March 16, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
May 29, 2025Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident services
October 11, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident services
Enforcement actions
The state lists no enforcement actions against the operator from April 1, 2022 to March 31, 2026.
Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.
New York's assisted living quality measures
Source: New York State Department of Health, Assisted Living Residence Quality, read October 8, 2026. The page's third measure, confirmed complaint allegations, was not listed in its table when we read it.
Memory care
| Certification on the operating certificate | Beds | Since |
|---|---|---|
| Assisted Living Residence (ALR) | 150 | March 2009 |
| Enhanced Assisted Living Residence (EALR) | 30 | March 2009 |
| Special Needs Assisted Living Residence (SNALR) | 30 | March 2009 |
Willow Towers EHP is certified for memory care in New York's terms. What memory care certification means.
A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov
An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov
Costs
New York requires each assisted living residence to file a Consumer Summary with its starting rent for each licence and certification, and the Department of Health posts it. Willow Towers EHP's summary says:
Starting rent, as filed (text read from the PDF form)and ALR Studio $ 8495.00 Certification 1 Bedroom $9495.00 2 Bedroom $11,500.00 SNALR $11,500.00 (semiprivate) $13,000.00 to 14,000.00
Source: Consumer Summary (PDF), on the Department of Health's Assisted Living Residence Quality page, read October 8, 2026.
Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov
Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov
Website listed by the Department of Health: www.willowtowers.com
Who runs it
Operator in the state file: Willow Towers, Inc. (a not-for-profit corporation).
Other assisted living nearby
- Willow GardensNew Rochelle, under 1 mi · 68 residents · 1 violations
- The Eliot at New RochelleNew Rochelle, 1.2 mi · 200 residents · 4 violations
- Berkemeier Living CenterMount Vernon, 2.2 mi · 64 residents · 0 violations
- Meadowview at the WartburgMount Vernon, 2.2 mi · 105 residents · 2 violations
- Sunrise of FleetwoodMount Vernon, 3.0 mi · 136 residents · 2 violations
- Amber Court of Pelham GardensBronx, 3.9 mi · 200 residents · 21 violations
Nursing homes nearby
For care beyond what assisted living provides. Each has a federal inspection record on this site.
- United Hebrew Geriatric CenterNew Rochelle, under 1 mi · 5 of 5 CMS stars
- Glen Island Center for Nursing and RehabilitationNew Rochelle, under 1 mi · 3 of 5 CMS stars
- Bayberry Nursing HomeNew Rochelle, under 1 mi · 4 of 5 CMS stars
- Dumont Center for Rehabilitation and Nursing CareNew Rochelle, under 1 mi · 3 of 5 CMS stars
- Schaffer Extended Care CenterNew Rochelle, 1.1 mi · 1 of 5 CMS stars
If you have a concern
NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.
New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov
To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov
Common questions
- Is Willow Towers EHP licensed?
- New York's Department of Health lists it as licensed, certificate 800-S-131, enriched housing program, since November 14, 2003 (state data as of October 8, 2026).
- How many residents can Willow Towers EHP care for?
- Its licence is for 150 residents.
- Has Willow Towers EHP had violations?
- 2 violations from 3 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
- How much does Willow Towers EHP cost?
- Its Consumer Summary, posted by the New York State Department of Health, lists starting rent: and ALR Studio $ 8495.00 Certification 1 Bedroom $9495.00 2 Bedroom $11,500.00 SNALR $11,500.00 (semiprivate) $13,000.00 to 14,000.00 Care level charges are extra.
- Does Willow Towers EHP offer memory care?
- Its operating certificate includes 30 special needs assisted living (SNALR) beds, the New York certifications for dementia care.
Sources
- Licence and capacity: New York State Department of Health, Adult Care Facilities: general information and bed certifications (health.data.ny.gov), downloaded October 8, 2026.
- Bed certifications: Adult Care Facility bed certifications, health.data.ny.gov. Inspections and enforcement: NYS Health Profiles, read October 9, 2026.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
- NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.