F411: Provide routine and 24-hour emergency dental care for each resident
F411 is one of the federal requirements every Medicare and Medicaid certified nursing home must meet. CMS describes it as: Provide routine and 24-hour emergency dental care for each resident.
It sits in CMS's quality of life and care category.
CMS Health Deficiencies file, data as of September 1, 2026. The files hold each home's last three standard inspections and three years of complaint visits.
How seriously inspectors rate it
Every citation gets a letter for how much harm inspectors found and how many residents it touched (how to read the letters). 0.0% of F411 citations came from a complaint visit rather than a routine inspection.
By letter: E 1.
What inspectors wrote
Three recent F411 citations from different states, quoted from the inspectors' statements of deficiencies (CMS form 2567). Names are removed by CMS.
Inspectors wrote, August 17, 2017, scope and severity EBased on resident interview, staff interviews, and clinical record review, the facility staff failed to assist 1 of 25 residents (Resident #6), in the survey sample to arrange dental services. The facility staff failed to assist Resident #6 to have his broken lower denture repaired or replaced.
Norfolk Health Care Center, Norfolk, VA
Most recent F411 citations
| Inspection | Home | Town | Letter |
|---|---|---|---|
| August 17, 2017 | Norfolk Health Care Center | Norfolk, VA | E |
F411 citations by state
Counts depend on how many homes a state has and how often its inspectors visit, so a larger number is not by itself a worse record.
| State | Citations |
|---|---|
| Virginia | 1 |
By inspection year: 2017 1.
Common questions
- What is F411 in a nursing home inspection?
- F411 is the federal requirement to "provide routine and 24-hour emergency dental care for each resident". CMS files it under quality of life and care. A home cited under F411 did not meet that requirement at the inspection.
- How often is F411 cited?
- The CMS files as of September 1, 2026 list 1 F411 citations at 1 nursing homes, 0 of them in the 12 months to that date. 0.0% were rated as actual harm or immediate jeopardy.
- Is a F411 citation serious?
- It depends on the letter. Most F411 citations (100.0%) were rated as potential for more than minimal harm, D to F. None in the current files is at the immediate jeopardy level.
The interpretive guidance inspectors use for each F-tag is CMS's State Operations Manual, Appendix PP. NursingHomeClear reports the citations as CMS records them and is not affiliated with CMS. All F-tags · Methodology