901 East Princess Anne Road, Norfolk, VA 23504 · Norfolk City County · (757) 626-1642
180 certified beds, about 166 residents a day · For profit - Corporation · Medicare and Medicaid since 1990
CMS Care Compare ratings, data as of September 1, 2026 · CCN 495210 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on July 15, 2021, inspectors cited 12 health deficiencies (the Virginia average is 14.3, the national average 9.2).
Of 51 health citations since August 2017, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $102,245 in the last three years; the largest was $102,245, and the latest is dated September 24, 2025.
Nurses and nurse aides worked 3.13 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.44 of those hours.
72.8% of nursing staff left within the year CMS measured (Virginia average 48.1%).
CMS links it to Lifeworks Rehab, an affiliated group of 64 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 51 health citations on file.
Inspectors wroteThe facility staff failed to implement the facility abuse policies for one Resident (Resident #1) of 2 residents in the survey sample.
Inspectors wroteBased on staff interview, Resident interview, clinical record review, and facility documentation review, the facility staff failed to maintain competency necessary to care for resident needs in Nursing Aide proficiency related to leaves of absence (LOA) for one Resident (Resident #1) of 2 Residents in the survey sample.
Inspectors wroteBased on observations, resident and staff interviews, and clinical record review, the facility staff failed to ensure that 3 of 28 residents (Residents #108, #107, and #124) in the survey sample had meals served that followed the menu and meal tickets.
Inspectors wroteBased on resident interview, staff interview, and clinical record review the facility staff failed to provide needed durable medical equipment and home health services in a timely manner for 1 of 27 residents (Resident #115), in the survey sample.
Inspectors wroteBased on observations, resident and staff interviews, and clinical record review, the facility staff failed to ensure that 4 of 28 residents (Residents #124, #122, #108, and #107) in the survey sample received fluids as listed on the menu, per their preferences, or as ordered.
Inspectors wroteBased on observation, staff interview, clinical record review, and review of facility documents, the facility's staff failed to ensure an enhanced barrier precaution sign was posted for 1 resident to prevent the spread of infection for 1 of 28 residents (Resident # 117), in the survey sample.
Inspectors wroteBased on observations, resident interviews, staff interviews, and clinical record review, the facility staff failed to maintain a sanitary and comfortable environment for all.
Inspectors wroteBased on staff interviews, Facility documentation reviews, and clinical record reviews, the facility staff failed to ensure competent Professional nursing staff oversight, assessment, and administration of tracheostomy care for three residents (Resident #185, #186, and #190) in a survey sample of 60 Residents, resulting in Immediate Jeopardy. After accepting the plan to remove the immediacy from the Administrator and confirming that the Immediate Jeopardy was removed, the deficiency was assigned a Scope and Severity level of 3 (G), isolated (harm).
Inspectors wroteBased on observations, resident and staff interviews, and clinical record review, the facility staff failed to ensure that 3 of 28 residents (Residents #108, #107, and #124) in the survey sample received fluids as listed on the menu, per their preferences, or as ordered.
Inspectors wroteBased on resident interview, staff interview, and clinical record review the facility staff failed to provide needed durable medical equipment and home health services in a timely manner for 1 of 28 residents (Resident #115), in the survey sample.
Inspectors wroteBased on observations, resident and staff interviews, and clinical record review, the facility staff failed to ensure that 3 of 28 residents (Residents #124, #108, and #107) in the survey sample had meals served in accordance with the menu and meal tickets.
Inspectors wroteBased on observation, staff interview, clinical record review, and review of facility documents, the facility's staff failed to ensure an enhanced barrier precaution sign was posted for 1 resident to prevent the spread of infection for 1 of 28 residents (Resident # 117), in the survey sample.
Inspectors wroteBased on observations, resident interviews, staff interviews, and clinical record review, the facility staff failed to maintain a sanitary and comfortable environment for all.
Inspectors wroteBased on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility's staff failed to provide timely incontinence care after each episode for 1 of 5 residents (Resident #1), in the survey sample.
Inspectors wroteBased on general observations of the facility, staff and resident interviews, the facility staff failed to maintain an effective pest control program. Roaches were identified during the survey and recorded sightings by staff on all four floors (three resident units and first floor kitchen and common areas).
Inspectors wroteBased on clinical record review, staff interviews and facility documentation, the facility staff failed to ensure that 3 of 56 residents (Resident #71, Resident #141 and Resident #129) in the survey sample received a complete and accurate assessment.
Inspectors wroteBased on observations, clinical record review, staff and resident interviews, the facility staff failed to ensure 8 of 56 (Residents #119, #239, #114, #106, #129, #126, #60 #22) residents grooming and personal hygiene needs were met.
Inspectors wroteBased on staff interviews, clinical record review and facility documentation review the facility staff failed to ensure for 1 of 56 residents in the survey sample, Resident #442 received Gabapentin medication as ordered.
Inspectors wroteBased on information obtained during the Resident Council Meeting, and interviews, the facility staff failed to inform residents of where State licensing Agency contact information was posted to include email, addresses and phone numbers.
Inspectors wroteBased on staff interview, facility documentation review and clinical record review the facility staff failed to ensure for 1 of 56 residents in the survey sample, Resident #121, was provided an opportunity to formulate an advanced directive.
Inspectors wroteBased on record review and staff interviews the facility staff failed to provide one resident (Resident #189) in the survey sample of 56 residents with documentation of a comprehensive care plan goals during discharge/transfer to a hospital.
Inspectors wroteBased on resident record review, staff interviews and facility document review, the facility failed to notify the Office of the State Long-Term Care Ombudsman in writing of hospital discharges for 2 of 56 residents (Resident #60 and Resident #189) in the survey sample.
Inspectors wroteBased on record review and staff interviews the facility staff failed to provide one resident (Resident #189) in the survey sample of 56 residents with a notice of Bed Hold Policy before being transferred to the hospital.
Inspectors wroteBased on resident interview, staff interview, and clinical record review the facility's staff failed to develop a person-centered comprehensive care plan to include use of an indwelling catheter for 1 of 56 residents (Resident #126), in the survey sample.
Inspectors wroteBased on resident interview, staff interview, and clinical record review the facility's staff failed to obtain a physician's order for use of an indwelling catheter for 1 of 56 residents (Resident #126), in the survey sample.
Inspectors wroteBased on observation, resident interview, staff interview, and clinical record review the facility's staff failed to ensure appropriate care and services were provided to prevent/reduce complications while utilizing an indwelling catheter for 1 of 56 residents (Resident #114), in the survey sample.
Inspectors wroteBased on information obtained during the Sufficient and Competent Nurse Staffing task, the facility staff failed to staff a Registered Nurse (RN) for at least 8 consecutive hours a day, 7 days a week. The facility staff failed to staff a RN for at least 8 consecutive hours a day on 10/7/17, 10/21/17 and 10/22/17. This affects all residents.
Inspectors wroteBased on staff interviews, clinical record review and facility documentation review the facility staff failed to send a copy of the Resident's Care Plan to include their care plan goals after being discharged /transferred to the hospital for 3 of 60 residents (Resident #52, 51 and 3) in the survey sample. 1. The facility staff failed to send Resident #52's Care Plan Summary to include goals when discharged to the hospital on [DATE]. 2a. The facility staff failed to convey to the receiving provider Resident #51's comprehensive care plan goals at the time of discharge to the local hospital on [DATE]. 2b. The facility staff failed to convey to the receiving provider Resident #51's comprehensive care plan goals at the time of discharge to the local hospital on 2/7/19. 3. Facility staff failed to evidence that all the required documentation; [...]
Inspectors wroteBased on staff interviews, clinical record review and facility documentation review the facility staff failed send a copy of the Bed-Hold Policy for 5 of 60 residents (Resident #52, 79, 51, 55 and 3) after being transferred to and admitted to the hospital. 1. The facility staff failed to ensure that Resident #52 was provided a written copy of the facility's bed-hold and reserve bed payment policy upon transfer/discharge to the hospital on [DATE]. 2. The facility failed to provide Resident #79 with a written notice of the facility's Bed-Hold Policy upon transfer to the hospital 4/17/19. 3. The facility staff failed to ensure Resident #51 or Resident Representative (RR) was issued a written notice of the bed hold reserve policy upon transfer to the local hospital on [DATE] and 2/7/19. 4. [...]
Inspectors wroteBased on observation, staff interview, and facility documentation review, the facility staff failed to dispose of controlled medications in a secure and safe method to prevent diversion and/or accidental exposure upon inspection of 1 out of 3 medication carts.
Inspectors wroteBased on information obtained during the Resident Council Meeting, observations and interviews, the facility staff failed to respond to ongoing resident issues.
Inspectors wroteBased on resident record review, staff interviews and facility document review, the facility failed to notify the Office of the State Long-Term Care Ombudsman in writing of hospital discharges for 1 of 60 residents (Resident #52) in the survey sample. The facility staff failed to notify the Office of the State Long-Term Care Ombudsman of Resident #52's transfer to the hospital on [DATE].
Inspectors wroteBased on clinical record review, staff interviews, and review of the facility's policy the facility staff failed to accurately code the Minimum Data Set (MDS) assessment for 1 of 60 residents (Resident #92), in the survey sample. The facility staff failed to code hearing and vision loss in section B0200 and B1000 and hospice services in section O0100K2 of Resident #92's 4/1/19 quarterly MDS assessment.
Inspectors wroteBased on clinical record review, staff and resident interview and facility document review, the facility staff failed to ensure the baseline care plan summary was provided for 1 out of 60 residents (Resident #453) in the survey sample. The facility staff failed to issue a newly admitted resident, (Resident #453), a copy of the care plan summary. The summary must include the initial goals for the resident, a list of current medications and dietary instructions and services and treatments to be administered by the facility.
Inspectors wroteBased on observation, resident interview, staff interview, clinical record review and facility document review, it was determined that facility staff failed to implement the comprehensive care plan for one of 60 residents in the survey sample, Resident #31. Facility staff failed to implement the comprehensive care plan and ensure Resident #31's environment was free from fall hazards.
Inspectors wroteBased on resident interview, staff interview, clinical record review and review of the facility's policy the facility staff failed to assure the person centered plan of care was revised as the resident's status changed for 1 of 60 residents, (Resident #79) in the survey sample. The facility staff failed to revise Resident #79's care plan after a fall to reduce the likelihood of another fall.
Inspectors wroteBased on clinical record review, staff interviews, and review of the facility's policy the facility staff failed to provide care and services to maintain the resident's highest physical well-being for 1 of 60 residents (Resident #92), in the survey sample. The facility staff failed to follow the physician's order dated 6/29/18 and the person centered-care plan for, no weights for Resident #92.
Inspectors wrote2. The facility staff failed to provide fingernail care for Resident #74, prior to his fingernails becoming long and with broken sharp edges. Resident #74 was originally admitted to the facility 11/24/17 and has never been discharged from the facility. The current diagnoses included; stroke, difficulty speaking, and dementia. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 3/22/19, coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 7 out of 15. This indicated Resident #74's daily decision making abilities were severely impaired. [...]
Inspectors wroteBased on information gleamed during a complaint investigation, resident interviews, staff interviews, clinical record review, and review of the facility's policy the facility staff failed to provide an environment which is free from accident hazards and elopement by implementing interventions and supervision for 3 of 60 resident in the survey sample, (Resident #79, 553 and 31). 1. The facility staff failed to identify Resident #79's inability to hold her leg/foot up for prolonged periods while being propelled in a wheel chair; which resulted in an avoidable fall. 2. The facility staff failed to provide necessary supervision to Resident #553 to prevent elopement from the facility. 3. The facility staff failed to ensure Resident #31's bathroom was free from fall hazards.
Inspectors wroteBased on observation, resident interview, staff interviews, clinical record review, facility documentation review, the facility staff failed to provide 1 of 60 residents (Resident #453) in the survey sample with Respiratory care in accordance with professional standards of practice. The facility staff failed to ensure Resident #453's oxygen order contained a prescribed flow rate to be administered.
Inspectors wroteBased on clinical record review, staff interviews, and review of the Hospice policy; the facility staff failed to integrate the Hospice Agency's written agreement describing the responsibilities between the hospice agency and the nursing home for 1 of 60 residents (Resident #92), in the survey sample. The facility staff failed to ensure the Hospice Agency's coordinated plan of care for Resident #92, to identify which services the Hospice Agency would provide, when the services would be provided, the communication process, and when or why the nursing facility staff should notify the Hospice Agency was integrated with the facility's care plan.
Inspectors wroteBased on observations, medical record review, facility documentation review, and staff interview the facility staff failed to ensure infection control measures were provided during wound care and the facility staff failed to conduct a risk assessment to reduce the risk of Legionella on 1 residents. (Resident #55) of 60 residents in the survey sample. For Resident #55, the facility staff failed to place a barrier under the Resident's Right Lower Extremity (right heel) while providing wound care and to sanitize equipment used in wound care (scissors and bedside table).
Inspectors wroteBased on observation, staff interview, clinical record review and facility document review the facility staff failed to provide the necessary care and services to promote and maintain the highest practicable physical, mental, and psychosocial well-being, in accordance with the comprehensive assessment and plan of care for 2 of 25 residents in the survey sample (Residents #2 and #6). 1. The facility failed to obtain a Physician Order to cleanse a traumatic wound with Normal Saline and to apply a clean dressing for Resident #2. 2. The facility staff failed to identify two staples remaining in Resident #6's healed surgical sacral suture line.
Inspectors wroteBased on observation, clinical record review, staff interview and facility documentation the facility staff failed to administer two (2) significant medications for 1 out of 25 residents in the survey sample, (Resident #20). The facility staff failed to transcribe and administer 3 doses of Clonidine (1) and 7 doses of Methyldopa (2) (Hypertensive medications) as ordered by the cardiologist.
Inspectors wroteBased on observation, staff interview, and facility document review, the facility staff failed to maintain the proper food temperature at one of 3 nursing units. The facility staff failed to maintain the proper temperature for hot foods at 135 degrees Fahrenheit (F) or above at one of the nursing units, Unit 2.
Inspectors wroteBased on resident interview, staff interviews, and clinical record review, the facility staff failed to assist 1 of 25 residents (Resident #6), in the survey sample to arrange dental services. The facility staff failed to assist Resident #6 to have his broken lower denture repaired or replaced.
Inspectors wroteBased on resident interview, staff interviews, and clinical record review, the facility staff failed to promptly resolve a grievance for 1 of 25 residents (Resident #6), in the survey sample. The facility staff failed to resolve Resident #6's grievance to have his broken lower denture repaired or replaced.
Inspectors wroteBased on observations, resident interview, staff interviews, clinical record review, and review of the facility's policy the facility staff failed to provide care and services to identify new pressure injuries for 1 of 25 residents (Resident #6), in the survey sample. The facility staff failed to identify a new pressure ulcer to the base of Resident #6's neck and a change in the right lateral foot deep tissue injury to a stage 2 pressure injury.
Inspectors wroteBased on observation, staff interview, facility documentation review, clinical record review the facility staff failed to discard medication prior to the expiration date in 1 of three Medication Storage Rooms (Unit 2).
Inspectors wroteBased on observation, resident interview, staff interview, facility documentation review, and clinical record review the facility failed to ensure infection control practices were maintained to prevent the potential development and transmission of infection during wound care for three of 25 Residents in the survey sample, Resident #1, #2, and #14. 1. For Resident #1 staff failed to ensure proper handwashing and provide a clean barrier field for supplies during wound care. 2. For Resident #2 staff failed to ensure proper handwashing and provide a clean barrier field for supplies during wound care. 3. For Resident #14 staff failed to ensure proper handwashing, maintain clean barrier field and prevent contamination of supplies during wound care.
Inspectors wroteBased on observation, staff interview, clinical record review and facility document review, the facility staff failed to maintain an accurate medical record for 1 of 25 residents in the survey sample, Resident #14. The facility staff failed to accurately document a physician order of Cranberry capsule for Resident #14. It was ordered to be administered per gastronomy tube (G Tube) (1) but it was transcribed by the nurse to be administered by mouth.
23 fire safety citations on file: 7 on July 15, 2021, 14 on May 9, 2019, 2 on August 17, 2017.
| Date | Penalty | Amount or length |
|---|---|---|
| September 24, 2025 | Fine | $102,245 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Virginia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.13 | 3.76 | 3.86 |
| Registered nurses | 0.44 | 0.69 | 0.69 |
| All nursing staff on weekends | 2.68 | 3.29 | 3.42 |
| Nurse aides | 1.61 | ||
| Licensed practical nurses | 1.08 | ||
| Nursing staff turnover (share who left in a year) | 72.8% | 48.1% | 45.8% |
| Registered nurse turnover | 87.9% | 48.2% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.36 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.32 on weekdays and 2.68 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 21.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.06 in April to June 2025 to 3.13 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.13 | 0.44 | 3.32 | 2.68 | 21.9% | 0 of 90 | 166 |
| Oct to Dec 2025 | 3.07 | 0.45 | 3.26 | 2.58 | 16.9% | 0 of 92 | 174 |
| Jul to Sep 2025 | 2.94 | 0.44 | 3.13 | 2.46 | 12.3% | 0 of 92 | 172 |
| Apr to Jun 2025 | 3.06 | 0.47 | 3.27 | 2.52 | 13.3% | 0 of 91 | 168 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Virginia, Jan to Mar 2026 | 3.58 | 0.56 | 3.76 | 3.12 | 5.7% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Virginia, all employers | |||
| CNAs (nursing assistants) | $20.77 | $17.80 to $22.56 | 40,580 |
| LPNs and LVNs | $31.21 | $28.66 to $35.84 | 15,550 |
| Registered nurses | $45.00 | $38.51 to $49.53 | 77,490 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Virginia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 22.5 | 14.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.3 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.2 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.3 | 3.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 3.5 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 27.2 | 15.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.2 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 17.4 | 14.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 16.3 | 22.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.6 | 11.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.1 | 1.5 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Norfolk Health Care Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (51.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
51.0% this home
No different from the national rate
US median of homes 51.5% · Virginia: 101 better, 22 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 121 eligible stays.
11.3% this home
No different from the national rate
US median of homes 10.7% · Virginia: 1 better, 9 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 106 eligible stays.
7.4% this home
No different from the national rate
US median of homes 7.1% · Virginia: 2 better, 8 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 67 eligible stays.
46.1% this home
Median of homes: Virginia60.0% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 52 residents counted.
0.0% this home
Median of homes: Virginia0.7% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 98 residents counted.
0.8% this home
Median of homes: Virginia2.1% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 98 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Virginia97.8% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 16 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: NORFOLK SNF LLC. CMS links this home to Lifeworks Rehab, a group of 64 nursing homes averaging 2.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Norfolk Holdings I LLC | 5% or greater direct ownership interest | Organization | 100% | 05/28/2021 |
| Charles 1994 Family Grantor Trust | 5% or greater indirect ownership interest | Organization | 05/28/2021 | |
| Chesapeake East LLC | 5% or greater indirect ownership interest | Organization | 05/28/2021 | |
| Edward 1998 Family Grantor Trust | 5% or greater indirect ownership interest | Organization | 05/28/2021 | |
| Ek 2005 Family Trust | 5% or greater indirect ownership interest | Organization | 05/28/2021 | |
| Fay 2014 Family Grantor Trust | 5% or greater indirect ownership interest | Organization | 05/28/2021 | |
| Fay 2014 LLC | 5% or greater indirect ownership interest | Organization | 05/28/2021 | |
| Ll 2013 Family Trust | 5% or greater indirect ownership interest | Organization | 05/28/2021 | |
| Mms 2008 Family Trust | 5% or greater indirect ownership interest | Organization | 05/28/2021 | |
| Mzr East LLC | 5% or greater indirect ownership interest | Organization | 05/28/2021 | |
| Saul 2012 Family Grantor Trust | 5% or greater indirect ownership interest | Organization | 05/28/2021 | |
| Silverstone East LLC | 5% or greater indirect ownership interest | Organization | 05/28/2021 | |
| Sol 2000 Family Grantor Trust | 5% or greater indirect ownership interest | Organization | 05/28/2021 | |
| Sol 2000 LLC | 5% or greater indirect ownership interest | Organization | 05/28/2021 | |
| Stevens 3920 & Family LLC | 5% or greater indirect ownership interest | Organization | 05/28/2021 | |
| Stevens 3920 Family Grantor Trust | 5% or greater indirect ownership interest | Organization | 05/28/2021 | |
| Stevens 3920 LLC | 5% or greater indirect ownership interest | Organization | 05/28/2021 | |
| Wilson, Steven | W-2 managing employee | Individual | 01/23/2024 | |
| Wilson, Steven | Corporate director | Individual | 01/23/2024 | |
| Rylbss East Manager LLC | Operational/managerial control | Organization | 05/28/2021 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.