Acacia Health Center
4555 East Mayo Blvd, Phoenix, AZ 85050 · Maricopa County · (480) 384-5600
78 certified beds, about 70 residents a day · For profit - Corporation · Medicare since 2011
CMS Care Compare ratings, data as of September 1, 2026 · CCN 035279 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 24, 2025, inspectors cited 2 health deficiencies (the Arizona average is 6.4, the national average 9.2).
None of its 3 health citations since October 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 5.65 hours per resident per day, against 3.98 across Arizona and 3.86 nationally. Registered nurses accounted for 1.55 of those hours.
16.7% of nursing staff left within the year CMS measured (Arizona average 45.1%).
CMS links it to Life Care Services, an affiliated group of 43 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 3 health citations on file.
December 24, 2025Standard inspection · 2 citations
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on clinical record review, staff interviews, and the Resident Assessment Instrument (RAI) manual, the facility failed to ensure a minimum data set (MDS) assessment was completed accurately for one resident (#54) out of 68 sampled residents. The deficient practice could result in further incomplete MDS assessments.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interviews, and facility policies, the facility failed to ensure food items were appropriately stored and labeled; and, failed to ensure that food was not expired. The deficient practice may result in the food items not kept according to professional standards for food service safety.
December 4, 2025Complaint inspection · 1 citation
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on clinical record review, interviews, and facility documentation and policy the facility failed to ensure that medical records accurately documented skin impairments identified for resident #024. The deficient practice could result in medical records that do not accurately and completely reflect the care and services provided. The sample size was 3, and the facility census was 75. Findings Include:Resident # 024 was admitted to the facility on [DATE], with diagnoses that included chronic obstructive pulmonary disease with acute exacerbation, hypertensive heart disease with heart failure, paroxysmal atrial fibrillation, and generalized muscle weakness. The resident was discharged from the facility on December 18, 2024. A provider's order dated November 22, 2024, directed staff to cleanse the right second toe with wound cleanser, apply betadine, and cover with a Band-Aid daily. [...]
December 6, 2024Standard inspection · 0 citations
October 13, 2023Standard inspection · 0 citations
Fire safety inspections
8 fire safety citations on file: 5 on December 24, 2025, 2 on December 6, 2024, 1 on October 13, 2023.
Every fire safety citation8 citations
- F Install a fire alarm system that can be heard throughout the facility.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Install corridor and hallway doors that block smoke.
- E Install corridor and hallway doors that block smoke.
- D Install a fire alarm system that can be heard throughout the facility.
- E Conduct testing and exercise requirements.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arizona | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.65 | 3.98 | 3.86 |
| Registered nurses | 1.55 | 0.70 | 0.69 |
| All nursing staff on weekends | 5.07 | 3.51 | 3.42 |
| Nurse aides | 3.08 | ||
| Licensed practical nurses | 1.03 | ||
| Nursing staff turnover (share who left in a year) | 16.7% | 45.1% | 45.8% |
| Registered nurse turnover | 18.5% | 43.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.83 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.89 on weekdays and 5.07 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.64 in April to June 2025 to 5.65 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.65 | 1.55 | 5.89 | 5.07 | 0.0% | 0 of 90 | 70 |
| Oct to Dec 2025 | 5.52 | 1.54 | 5.76 | 4.93 | 0.0% | 0 of 92 | 72 |
| Jul to Sep 2025 | 5.54 | 1.51 | 5.73 | 5.05 | 0.0% | 0 of 92 | 70 |
| Apr to Jun 2025 | 5.64 | 1.48 | 5.84 | 5.13 | 0.0% | 0 of 91 | 73 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arizona, Jan to Mar 2026 | 3.87 | 0.63 | 4.05 | 3.43 | 3.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Arizona
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Arizona, all employers | |||
| CNAs (nursing assistants) | $21.53 | $18.43 to $22.42 | 20,320 |
| LPNs and LVNs | $37.05 | $32.10 to $39.36 | 6,530 |
| Registered nurses | $47.84 | $39.33 to $52.20 | 73,150 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arizona | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.4 | 10.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.7 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.7 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.6 | 2.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.7 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.2 | 12.8 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.5 | 4.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 9.1 | 10.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 21.6 | 23.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.4 | 10.4 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 1.4 | 1.8 |
Owners and operators
Legal business name: LCS-WESTMINSTER PARTNERSHIP IV LLP. CMS links this home to Life Care Services, a group of 43 nursing homes averaging 4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Lcs Desert Ridge II LLC | 5% or greater direct ownership interest | Organization | 85% | 11/20/2024 |
| Lcs Desert Ridge LLC | Direct ownership interest | Organization | 11/20/2024 | |
| Lcs Sagewood Holdco LLC | 5% or greater indirect ownership interest | Organization | 100% | 11/20/2024 |
| Bird, John | Corporate officer | Individual | 02/15/2024 | |
| Lahey, Daniel | Corporate officer | Individual | 02/15/2024 | |
| Shaw, Gelynna | Corporate officer | Individual | 02/15/2024 | |
| Uhlemann, Bridgette | Corporate officer | Individual | 02/15/2024 | |
| Victor, Jason | Corporate officer | Individual | 01/01/2018 | |
| Life Care Services LLC | Operational/managerial control | Organization | 11/20/2024 | |
| Maskin, Erik | Operational/managerial control | Individual | 04/18/2024 | |
| Phipps, Matthew | Operational/managerial control | Individual | 12/16/2024 | |
| Smith, Edmund | Operational/managerial control | Individual | 07/09/2018 | |
| Valentino, Misti | Operational/managerial control | Individual | 12/16/2024 | |
| Life Care Services LLC | Adp of the SNF | Organization | 06/29/2026 | |
| Maskin, Erik | Adp of the SNF | Individual | 06/15/2026 | |
| Phipps, Matthew | Adp of the SNF | Individual | 12/16/2024 | |
| Smith, Edmund | Adp of the SNF | Individual | 12/12/2024 | |
| Valentino, Misti | Adp of the SNF | Individual | 12/16/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on December 24, 2025: "Ensure each resident receives an accurate assessment."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on December 24, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Other nursing homes nearby
- Life Care Center of Paradise Valley Phoenix, 3 mi · 3 of 5 stars · 25 citations
- Ridgecrest Post Acute Phoenix, 3.2 mi · 5 of 5 stars · 15 citations
- VI at Grayhawk, a VI and Plaza Companies Community Scottsdale, 5.3 mi · 5 of 5 stars · 2 citations
- VI at Silverstone, a VI and Plaza Companies Commun Scottsdale, 5.3 mi · 2 of 5 stars · 16 citations
- Phoenix Mountain Post Acute Phoenix, 5.6 mi · 3 of 5 stars · 27 citations
- Arizona State Veteran Home-Phx Phoenix, 7.1 mi · 2 of 5 stars · 42 citations
- Sante of North Scottsdale Scottsdale, 7.9 mi · 3 of 5 stars · 18 citations
- Christian Care Nursing Center Phoenix, 8.1 mi · 4 of 5 stars · 9 citations
Arizona contacts for a concern about a nursing home
These are the official offices in Arizona. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Arizona Department of Health Services, Long Term Care Facilities Licensing, the state agency that inspects nursing homes for CMS and takes complaints about care.
- State inspection reports: AZ Care Check, where Arizona publishes its own records on licensed homes.
Common questions
- What is Acacia Health Center's Medicare star rating?
- CMS rates Acacia Health Center 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Acacia Health Center get at its last inspection?
- 2 health deficiencies at the standard inspection on December 24, 2025. The Arizona average is 6.4.
- Has Acacia Health Center been fined?
- CMS lists no fines in the last three years.
- Does Acacia Health Center accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Acacia Health Center?
- CMS lists 18 owners and managers, and links the home to Life Care Services. Legal business name: LCS-WESTMINSTER PARTNERSHIP IV LLP.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.