Find a nursing home

Home / Arizona / Phoenix

Christian Care Nursing Center

11812 North 19th Ave, Phoenix, AZ 85029 · Maricopa County · (602) 443-5405

20 certified beds, about 8 residents a day · Non profit - Corporation · Medicare and Medicaid since 1988

Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 035173 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 27, 2025, inspectors cited 3 health deficiencies (the Arizona average is 6.4, the national average 9.2).

None of its 9 health citations since July 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 8.40 hours per resident per day, against 3.98 across Arizona and 3.86 nationally. Registered nurses accounted for 2.31 of those hours.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
3E
1F
Potential for minimal harm
0A
0B
0C
August 27, 2025Standard inspection · 3 citations
  1. F
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    F851 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 21, 2025
    Inspectors wroteBased on documentation, staff interview, and the facility policy and procedures, the facility failed to report accurate PBJ (Payroll Based Journal) data as per requirements.
  2. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 21, 2025
    Inspectors wroteNumber of residents sampled:Number of residents cited:TFFT ensure that food handling processes were properly implemented. Based on observations, staff interviews, and policy review, the facility failed to ensure that food items were not expired. The deficient practice could increase the risk of cross-contamination and foodborne illness.
  3. D
    Provide a neutral and fair arbitration process and agree to arbitrator and venue.
    F848 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 21, 2025
    Inspectors wroteNumber of residents sampled:Number of residents cited:TFFT explain in a form and manner including a language that the resident or his/her representative understood Based on documentation, staff interviews, and the facility policy and procedures, the facility failed to ensure the binding arbitration agreement provided for the selection of a neutral arbitrator agreed upon by both parties and a venue agreed upon by both parties.
August 27, 2024Standard inspection · 1 citation
  1. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 1, 2024
    Inspectors wroteBased on observations, staff interviews, and facility policy review, the facility failed to ensure that there were no expired food items readily available for resident use in the dining room refrigerator. The deficient practice could result in potential foodborne illness.
July 21, 2023Standard inspection · 5 citations
  1. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 1, 2023
    Inspectors wroteBased on observations, clinical record reviews, staff interviews, facility documentation and policy and procedures, the facility failed to ensure that the resident environment remained free of accident hazards, by failing to ensure that a shower chair was inspected for safety before use, and that one resident received appropriate transfer assistance (#113). The deficient practice increased the risk for preventable accidents.
  2. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 24, 2023
    Inspectors wroteBased on observations, staff interviews, and policy review, the facility failed to ensure their system of prompt identification of loss or potential diversion of controlled medications was implemented. The resident census was 9. The deficient practice could result in misappropriation of residents' medications.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 27, 2023
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure that food was properly stored, labeled and dated sanitary conditions. The census was 9. The deficient practice could result in residents acquiring a foodborne illness.
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 26, 2023
    Inspectors wroteBased on clinical record review, staff interviews, facility documentation and policy review, the facility failed to document treatment and care in accordance with professional standards of practice regarding implementation of compression stockings for one resident #263. The deficient practice could result in residents not receiving treatment and care based on their needs. Findings Include: Resident #263 was admitted on [DATE] with diagnosis including unspecified dementia, Alzheimer's disease and essential hypertension. The MDS (minimum data set) dated April 20, 2020 revealed a BIMS (brief interview for mental status) score of 4, suggesting severe cognitive impairment. The dashboard in the electronic health record revealed that resident #263 required one-person physical assistance with dressing. [...]
  5. D
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 1, 2023
    Inspectors wroteBased on concerns identified during the survey, the narcotic log review, and staff interviews, the Quality Assurance and Performance Improvement (QAPI) committee failed to implement and review an appropriate plan of action to correct the deficiency of incomplete narcotic count documentation. The deficient practice could result in narcotic medications not being accurately accounted for.

Fire safety inspections

8 fire safety citations on file: 3 on August 27, 2025, 5 on August 27, 2024.

Every fire safety citation8 citations
  1. E
    Provide rooms that can be unlocked from inside without a key.
    K 221 · August 27, 2025 · Corrected (the home has a date of correction)
  2. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · August 27, 2025 · Corrected (the home has a date of correction)
  3. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · August 27, 2025 · Corrected (the home has a date of correction)
  4. E
    Install a two-hour-resistant firewall separation.
    K 133 · August 27, 2024 · Corrected (the home has a date of correction)
  5. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · August 27, 2024 · Corrected (the home has a date of correction)
  6. D
    Install an approved automatic sprinkler system.
    K 351 · August 27, 2024 · Corrected (the home has a date of correction)
  7. D
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · August 27, 2024 · Corrected (the home has a date of correction)
  8. D
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · August 27, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArizonaUnited States
All nursing staff (RN, LPN and aides)8.403.983.86
Registered nurses2.310.700.69
All nursing staff on weekends7.093.513.42
Nurse aides3.77
Licensed practical nurses2.33
Nursing staff turnover (share who left in a year)not reported45.1%45.8%
Registered nurse turnovernot reported43.6%42.9%
Administrators who leftnot reported

CMS expects 4.04 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 8.93 on weekdays and 7.09 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 6.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 8.84 in October to December 2025 to 8.40 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20268.402.318.937.09 6.8%0 of 908
Oct to Dec 20258.842.429.497.21 16.4%0 of 928
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arizona, Jan to Mar 20263.870.634.053.433.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArizonaUS
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.81.21.6

Owners and operators

Legal business name: CHRISTIAN CARE NURSING CENTER INC..

NameRoleTypeShareSince
Meyer, JennaW-2 managing employeeIndividual01/01/2013
Blumenthal, RogerCorporate directorIndividual11/19/2009
Carr, BarbaraCorporate directorIndividual11/19/2009
Daily, LarryCorporate directorIndividual11/19/2009
Guerin, ChristineCorporate directorIndividual11/19/2009
McKindles, JohnCorporate directorIndividual11/19/2009
Metzger, MarilynCorporate directorIndividual11/19/2009
Mihalek, JayCorporate directorIndividual11/19/2009
Sung, FrankCorporate directorIndividual11/19/2009
French, OscarCorporate officerIndividual09/29/2012
Hieb, AlanCorporate officerIndividual04/14/2014
Christian Care Managment IncOperational/managerial controlOrganization11/19/2009

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 3 problems in this area, most recently on August 27, 2025: "Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on August 27, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on July 21, 2023: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on July 21, 2023: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."

Other nursing homes nearby

Arizona contacts for a concern about a nursing home

These are the official offices in Arizona. NursingHomeClear cannot take or act on complaints.

Common questions

What is Christian Care Nursing Center's Medicare star rating?
CMS rates Christian Care Nursing Center 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Christian Care Nursing Center get at its last inspection?
3 health deficiencies at the standard inspection on August 27, 2025. The Arizona average is 6.4.
Has Christian Care Nursing Center been fined?
CMS lists no fines in the last three years.
Does Christian Care Nursing Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Christian Care Nursing Center?
CMS lists 12 owners and managers. Legal business name: CHRISTIAN CARE NURSING CENTER INC..

Sources

Find a nursing home Read an inspection