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VI at Silverstone, a VI and Plaza Companies Commun

22605 North 74th Street, Scottsdale, AZ 85255 · Maricopa County · (480) 478-6200

24 certified beds, about 20 residents a day · For profit - Corporation · Medicare since 2011

Part of a continuing care retirement community Certified for Medicare
Overall
2 of 5
Health inspections
1 of 5
Staffing
5 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 035281 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 28, 2026, inspectors cited 12 health deficiencies (the Arizona average is 6.4, the national average 9.2).

None of its 16 health citations since November 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.95 hours per resident per day, against 3.98 across Arizona and 3.86 nationally. Registered nurses accounted for 2.02 of those hours.

25.0% of nursing staff left within the year CMS measured (Arizona average 45.1%).

CMS links it to VI Living, an affiliated group of 10 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
9D
7E
0F
Potential for minimal harm
0A
0B
0C
May 28, 2026Standard inspection · 12 citations
  1. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 6, 2026
    Inspectors wroteNumber of residents sampled: 2 Number of residents cited: 2 Based on observation, staff interviews, clinical record review, review of facility's documents and policy, the facility failed to ensure that its medication error rate was not greater than 5 percent. Observed 2 medication errors out of 25 which resulted in an 8 percent error rate. The deficient practice could result in residents receiving medications inappropriately and could place the residents at risk for health illnesses.
  2. E
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    F940 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 6, 2026
    Inspectors wroteNumber of residents sampled: facility staffNumber of residents cited: facility staff Based on staff interviews and review of facility documentation and policy, the facility failed to ensure that 3-staff members (#44, #168, #182) received training on emergency preparedness. The deficient practice could result in staff inappropriately trained regarding emergency preparedness and could place the residents and other individuals at risk for their health and safety.
  3. E
    Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
    F942 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 6, 2026
    Inspectors wroteBased on staff interviews and review of facility documentation and policy, the facility failed to ensure that 3-staff members (#44, #168, #182) received annual training on resident rights. The deficient practice could result in staff inappropriately trained regarding resident rights and could place the residents at risk for their safety.
  4. E
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    F943 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 6, 2026
    Inspectors wroteBased on staff interviews and review of facility documentation and policy, the facility failed to ensure that 2-staff members (#44, #182) received annual training on abuse, neglect and exploitation. The deficient practice could result in staff inappropriately trained regarding abuse, neglect and exploitation and could place the residents at risk for their safety.
  5. E
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    F945 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 6, 2026
    Inspectors wroteBased on staff interviews and review of facility documentation and policy, the facility failed to ensure that 4-staff members (#44, #92, #168, #182) received annual training on infection control. The deficient practice could result in staff inappropriately trained and could place the residents at risk for infection.
  6. E
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    F949 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 6, 2026
    Inspectors wroteBased on staff interviews and review of facility documentation and policy, the facility failed to ensure that 3-staff members (#44, #168, #182) received annual training on behavioral health training related to dementia care. The deficient practice could result in staff inappropriately trained regarding behavioral health training related to dementia care and could place the residents at risk for their health and safety.
  7. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 6, 2026
    Inspectors wroteBased on observations, resident and staff interviews, clinical record review, facility documentation, and policies and procedures, the facility failed to develop and implement a care plan for one resident (#5) regarding rehabilitation services. The deficient practice could result in the residents' care and services not being met according to their assessed needs so that the resident can attain or maintain his or her highest practicable physical, mental and psychosocial well-being. The universe was 18 and the sample size was 1.
  8. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 6, 2026
    Inspectors wroteBased on review of the clinical record, resident and staff interviews, observations, facility documentation, and policy and procedure, the facility failed to ensure the comprehensive care plan for one resident (#5) was reviewed and revised to meet the resident's needs regarding occupational therapy services. The deficient practice could result in care or services that do not meet residents' needs. The universe was 18 and the sample size was 1.
  9. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 6, 2026
    Inspectors wroteBased on record review, resident and staff interviews and observations, the facility failed ensure proper nail care was provided for one resident (5). The deficient practice could result in grooming and hygiene needs not being met. The universe was 18, and the sample size was 1.
  10. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 6, 2026
    Inspectors wroteBased on clinical record review, resident and staff interviews, facility documentation and policy review, the facility failed to ensure one resident (#5) was provided with occupational therapy treatment and services per physician orders in accordance with professional standards of practice. The deficient practice could result in care or services resulting in an actual or potential decline in residents' physical, mental, and/or psychosocial well being. The universe was 18 and the sample size was 1.
  11. D
    Provide or get specialized rehabilitative services as required for a resident.
    F825 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 6, 2026
    Inspectors wroteBased on clinical record review, staff interviews, observations, facility documentation, and policy and procedure, the facility failed to ensure rehabilitation services were provided as ordered for one resident (#5). The deficient practice could result in residents not receiving therapy services to maintain function and prevent further decline. The universe was 18 and the sample size was 1.
  12. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 6, 2026
    Inspectors wroteNumber of residents sampled: 1 Number of residents cited: 1 Based on record review, staff interviews, review of facility documents and policy, the facility failed to maintain accurate documented medical records for 1 resident's advance directives (#3) in accordance with accepted professional standards and practice. The deficient practice could result in residents' medical records not having accurate documents.
March 13, 2025Standard inspection · 3 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 26, 2025
    Inspectors wroteBased on observations, record reviews, staff interviews, and review of facility policy and procedures, the facility failed to ensure a blood pressure cuff and monitor were properly sanitized after each resident use. The deficient practice could result in transmission of infection in the facility.
  2. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 26, 2025
    Inspectors wroteBased on closed clinical record review, staff interviews, facility documentation and policy review and the RAI (Resident Assessment Instrument) manual, the facility failed to ensure discharge MDS assessment was completed for one sampled resident #12. The deficient practice could result in not having resident specific information for payment and quality measures purposes.
  3. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 26, 2025
    Inspectors wroteBased on observation, staff interview and policy review the facility failed to ensure that medications were discarded according to the standard of practice. The deficient practice could result in medication misappropriation, medications being used by other residents or staff.
November 29, 2023Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 13, 2024
    Inspectors wroteBased on clinical record review, staff and resident interviews, and observation of current practice the facility failed to ensure resident #1 was free from abuse from an employee. The deficient practice could result in residents experiencing emotional and mental trauma from the abuse.

Fire safety inspections

2 fire safety citations on file: 2 on November 29, 2023.

Every fire safety citation2 citations
  1. D
    Establish staff and initial training requirements.
    E 37 · November 29, 2023 · Corrected (the home has a date of correction)
  2. D
    Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
    K 926 · November 29, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArizonaUnited States
All nursing staff (RN, LPN and aides)5.953.983.86
Registered nurses2.020.700.69
All nursing staff on weekends5.043.513.42
Nurse aides3.32
Licensed practical nurses0.61
Nursing staff turnover (share who left in a year)25.0%45.1%45.8%
Registered nurse turnover9.1%43.6%42.9%
Administrators who left0

CMS expects 3.60 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.32 on weekdays and 5.04 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.43 in April to June 2025 to 5.95 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.952.026.325.04 0.0%0 of 9020
Oct to Dec 20255.271.795.464.78 0.0%0 of 9221
Jul to Sep 20255.281.795.564.58 0.0%0 of 9223
Apr to Jun 20255.431.895.704.77 0.0%0 of 9122
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arizona, Jan to Mar 20263.870.634.053.433.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArizonaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
8.710.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
2.20.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.52.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
0.84.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
4.410.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
26.123.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
6.710.412.0

Owners and operators

Legal business name: CC PDR SILVERSTONE L L C. CMS links this home to VI Living, a group of 10 nursing homes averaging 4.5 stars overall.

NameRoleTypeShareSince
Cc Silverstone LLCDirect ownership interestOrganization03/01/2011
Cc Development Group LLCIndirect ownership interestOrganization03/01/2011
Cc Living Holding Company LLCIndirect ownership interestOrganization05/01/2026
Cc Living LLCIndirect ownership interestOrganization05/01/2026
Lcs Cc Holdings IncIndirect ownership interestOrganization05/01/2026
Lcs Living Holdings LLCIndirect ownership interestOrganization05/01/2026
Lcs Living Intermediate I LLCIndirect ownership interestOrganization05/01/2026
Lcs Living Intermediate II LLCIndirect ownership interestOrganization05/01/2026
Lcs Management Holding Company LLCIndirect ownership interestOrganization05/01/2026
McCarthy Group LLCIndirect ownership interestOrganization05/01/2026
Mpm Senior Living Investors LLCIndirect ownership interestOrganization05/01/2026
Oak Investment TrustIndirect ownership interestOrganization05/01/2026
Oak Investment Trust IIIndirect ownership interestOrganization05/01/2026
Rci Legacy Holdings LLCIndirect ownership interestOrganization05/01/2026
Redwood Holdings LLCIndirect ownership interestOrganization05/01/2026
Bank of America Corporation5% or greater mortgage interestOrganization05/21/2026
M&t Bank Corporation5% or greater mortgage interestOrganization05/21/2026
Truist Bank5% or greater mortgage interestOrganization05/21/2026
Bank of America Corporation5% or greater security interestOrganization05/21/2026
M&t Bank Corporation5% or greater security interestOrganization05/21/2026
Truist Bank5% or greater security interestOrganization05/21/2026
Muszynski, ThomasManaging control - governing bodyIndividual05/01/2026
Classic Residence Management Limited PartnershipOperational/managerial controlOrganization03/01/2011
Bird, JohnOperational/managerial controlIndividual05/01/2026
Cope, TaraOperational/managerial controlIndividual06/01/2018
Gonzalez, LuisOperational/managerial controlIndividual01/05/2011
Koszylko, TomekOperational/managerial controlIndividual10/15/2018
Lahey, DanielOperational/managerial controlIndividual05/01/2026
Muszynski, ThomasOperational/managerial controlIndividual06/01/2022
Quinn, AndrewOperational/managerial controlIndividual05/01/2026
Shaw, GelynnaOperational/managerial controlIndividual05/01/2026
Smith, GaryOperational/managerial controlIndividual05/01/2026
Uhlemann, BridgetteOperational/managerial controlIndividual05/01/2026
Victor, JasonOperational/managerial controlIndividual05/01/2026
Williams, BridgetOperational/managerial controlIndividual05/01/2026
Wolverton, JillOperational/managerial controlIndividual05/01/2026
Classic Residence Management Limited PartnershipAdp of the SNFOrganization07/03/2025
Cope, TaraAdp of the SNFIndividual06/01/2018
Gonzalez, LuisAdp of the SNFIndividual01/05/2011
Koszylko, TomekAdp of the SNFIndividual10/15/2018
Muszynski, ThomasAdp of the SNFIndividual06/01/2022
Quinn, AndrewAdp of the SNFIndividual07/10/2026
Smith, GaryAdp of the SNFIndividual06/01/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on May 28, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on May 28, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on May 28, 2026: "Ensure medication error rates are not 5 percent or greater."
  4. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 2 problems in this area, most recently on May 28, 2026: "Develop, implement, and/or maintain an effective training program for all new and existing staff members."

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Arizona contacts for a concern about a nursing home

These are the official offices in Arizona. NursingHomeClear cannot take or act on complaints.

Common questions

What is VI at Silverstone, a VI and Plaza Companies Commun's Medicare star rating?
CMS rates VI at Silverstone, a VI and Plaza Companies Commun 2 out of 5 stars overall, with 1 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did VI at Silverstone, a VI and Plaza Companies Commun get at its last inspection?
12 health deficiencies at the standard inspection on May 28, 2026. The Arizona average is 6.4.
Has VI at Silverstone, a VI and Plaza Companies Commun been fined?
CMS lists no fines in the last three years.
Does VI at Silverstone, a VI and Plaza Companies Commun accept Medicaid?
CMS lists it as "Medicare", so it is not certified for Medicaid.
Who owns VI at Silverstone, a VI and Plaza Companies Commun?
CMS lists 43 owners and managers, and links the home to VI Living. Legal business name: CC PDR SILVERSTONE L L C.

Sources

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