Sante of North Scottsdale
17490 North 93rd Street, Scottsdale, AZ 85255 · Maricopa County · (480) 588-5386
72 certified beds, about 68 residents a day · For profit - Limited Liability company · Medicare since 2012
CMS Care Compare ratings, data as of September 1, 2026 · CCN 035286 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 13, 2024, inspectors cited 8 health deficiencies (the Arizona average is 6.4, the national average 9.2).
None of its 18 health citations since July 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 5.19 hours per resident per day, against 3.98 across Arizona and 3.86 nationally. Registered nurses accounted for 1.22 of those hours.
58.4% of nursing staff left within the year CMS measured (Arizona average 45.1%).
CMS links it to Sante, an affiliated group of 5 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.
April 8, 2025Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record review, facility documentation, and staff interviews, the facility failed to ensure that adequate supervision and interventions were provided to one resident (#2) to prevent elopement from the facility. The deficient practice resulted in one resident leaving the building without notice, and could result in other residents going missing and/or getting injured.
December 5, 2024Complaint inspection · 2 citations
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on documentation, staff and resident interviews, and the facility policy and procedures, the facility failed to ensure that resident (#22) was given a safe place to store valuable personal belongings and personal/medical information for safe keeping in her room to prevent personal property from being misappropriated. The deficient practice could result in residents' property being misappropriated.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on documentation, staff and resident interviews, and the facility policy and procedures, the facility failed to complete a thorough investigation regarding an allegation of misappropriation for one resident (#22). The deficient practice could result in the misappropriation of the residents' property.
October 24, 2024Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review, staff interviews, and facility policy, the facility failed to ensure one resident (#2) received treatment and care in accordance with professional standards of practice regarding anticoagulant therapy. The deficient practice could lead to risk of bleeding in residents on anticoagulant therapy.
September 13, 2024Standard inspection, Complaint inspection · 8 citations
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review, interviews, and policy review, the facility failed to ensure medications were administered as ordered for two of 17 sampled residents (#272 and #277). The deficient practice could result in resident not receiving the required treatment they need. The facility census was 69.
- E Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on clinical record review, staff interviews, and facility policy, the facility failed to ensure that opioid medication orders for two residents (Resident #4 and #38) were administered following the physician ordered parameters. The deficient practice could result in inaccurate administration of opioid medication, with the potential of over medicating resident's with opioid medication.
- E Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on clinical record review, staff interviews, and policy review, the facility failed to ensure target behaviors, side effects and effectiveness related to psychotropic medications were monitored for three residents (#42, #1 and #23). The sample size was 6. The deficient practice could result in complications.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, interviews, and facility policy review, the facility failed to follow infection control standards on enhanced barrier precautions (EBP) for 3 of 3 sampled residents (#23, #26, and #24). The deficient practice could lead to spread of infections.
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on clinical record review, staff interviews, and policy review, the facility failed to ensure one Resident # 42 was informed of the risks and benefits related to use of psychotropic medication for one resident (#42). The deficient practice could result in residents not having the choice to refuse proposed treatment plans as well as to be informed of potential adverse side effects of receiving psychotropic medications.
- D Ensure residents have reasonable access to and privacy in their use of communication methods.
Inspectors wroteBased on observations, clinical record review, interviews, and facility policy review, the facility failed to ensure that communication deficit was addressed with interventions to accommodate needs and abilities for one resident (#327) . The sample size was one of one. The deficient practice could result in a care plan that did not meet the resident's needs. Findings Include: Resident #327 was admitted on [DATE] with diagnoses of cerebral infarction, hemiplegia and hemiparesis affecting the right side, and encephalopathy. The hospital speech therapy note dated August 27, 2024 revealed that the resident had impaired cognition, dysphagia (swallowing disorder), and dysarthria (speech disorder); and that, the resident had moderate dysarthria impacting overall intelligibility at conversational level. [...]
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on observations, clinical record review, interviews, and facility policy review, the facility failed to ensure that one resident's (#327) communication deficit was addressed in the baseline care plan. The sample size was one of one. The deficient practice could result in a care plan that did not meet the resident's needs. Findings Include: Resident #327 was admitted on [DATE] with diagnoses of cerebral infarction, hemiplegia and hemiparesis affecting the right side, and encephalopathy. The hospital speech therapy note dated August 27, 2024 revealed that the resident had impaired cognition, dysphagia (swallowing disorder), and dysarthria (speech disorder); and that, the resident had moderate dysarthria impacting overall intelligibility at conversational level. Strategies included were for the resident to slow rate of speech and over-articulate sound to improve intelligibility. [...]
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interview, and policy review, the facility failed to ensure treatment cart was not left unlocked and unsupervised; and, failed to ensure there were no expired medications readily available for resident use in the treatment cart. The deficient practice could result in the potential for unauthorized non-medical trained individuals to have access to treatment medications with risk of misusage and related risk of allergic reactions.
August 24, 2023Standard inspection · 1 citation
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on clinical record review, resident and staff interviews, and facility documentation and policy review, the facility failed to ensure oxygen therapy was safely monitored for one resident (#3). The deficient practice could result in high carbon dioxide content in the resident's blood that can lead to respiratory acidosis or death.
July 8, 2022Standard inspection · 5 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, staff interviews, and facility policy and procedures, the facility failed to ensure that three staff (#118, #200, and #203) maintained infection control standards prior to entering and exiting a resident's room on isolation precautions. The deficient practice could result in the spread of COVID-19 infection.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on clinical record review, staff interviews, and policy reviews, the facility failed to ensure that a baseline care plan regarding pain management was developed for one resident (#311). The sample size was 5. The deficient practice could result in baseline care plans not addressing residents' pain.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on staff interviews, clinical record review, and review of policy, the facility failed to ensure one resident's (#161) weight was obtained and adequately monitored. The sample size was 4 residents. The deficient practice could result in delayed identification of residents with weight loss.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on clinical record review, resident and staff interviews, and policy review, the facility failed to ensure one resident (#311) received pain management services consistent with professional standards of practice. The sample size was 5. The deficient practice could result in unmanaged pain for residents.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on clinical record review, facility documentation, staff interviews, and policy review, the facility failed to ensure that services met professional standards of practice regarding medication administration resulting in a significant medication error for one sampled resident (#50). The deficient practice resulted in the resident receiving another resident's medication.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arizona | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.19 | 3.98 | 3.86 |
| Registered nurses | 1.22 | 0.70 | 0.69 |
| All nursing staff on weekends | 4.52 | 3.51 | 3.42 |
| Nurse aides | 2.48 | ||
| Licensed practical nurses | 1.50 | ||
| Nursing staff turnover (share who left in a year) | 58.4% | 45.1% | 45.8% |
| Registered nurse turnover | 80.0% | 43.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.07 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.47 on weekdays and 4.52 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 7.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.03 in April to June 2025 to 5.19 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.19 | 1.22 | 5.47 | 4.52 | 7.8% | 0 of 90 | 68 |
| Oct to Dec 2025 | 5.17 | 0.92 | 5.44 | 4.47 | 5.1% | 0 of 92 | 66 |
| Jul to Sep 2025 | 5.29 | 0.83 | 5.49 | 4.78 | 7.3% | 0 of 92 | 65 |
| Apr to Jun 2025 | 5.03 | 0.71 | 5.30 | 4.36 | 6.7% | 0 of 91 | 65 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arizona, Jan to Mar 2026 | 3.87 | 0.63 | 4.05 | 3.43 | 3.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arizona | US |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.2 | 1.2 | 1.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.6 | 23.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.3 | 10.4 | 12.0 |
Owners and operators
Legal business name: SCOTTSDALE OP CO LLC. CMS links this home to Sante, a group of 5 nursing homes averaging 4.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Sante Scottsdale LLC | 5% or greater direct ownership interest | Organization | 100% | 11/24/2010 |
| Leach Family Revocable Trust Dated 2/25/24 | 5% or greater indirect ownership interest | Organization | 12/06/2022 | |
| Mickeleit Family Revocable Trust | 5% or greater indirect ownership interest | Organization | 01/01/2021 | |
| Munch Family Irrevocable Trust | 5% or greater indirect ownership interest | Organization | 05/01/2011 | |
| Munch Tooke, LLC | 5% or greater indirect ownership interest | Organization | 02/10/2012 | |
| Rdw Arizona LLC | 5% or greater indirect ownership interest | Organization | 02/10/2012 | |
| Sante Ab LLC | 5% or greater indirect ownership interest | Organization | 05/01/2015 | |
| Sante P4 LLC | 5% or greater indirect ownership interest | Organization | 01/01/2015 | |
| Sante P5 LLC | 5% or greater indirect ownership interest | Organization | 05/01/2016 | |
| Sp Re Scottsdale LLC | 5% or greater indirect ownership interest | Organization | 02/10/2012 | |
| Sp Trc Scottsdale LLC | 5% or greater indirect ownership interest | Organization | 02/10/2012 | |
| Sterling & Jacqueline Holdings,llc | 5% or greater indirect ownership interest | Organization | 01/01/2022 | |
| Gallow, Marsha | 5% or greater indirect ownership interest | Individual | 02/10/2012 | |
| Hansen, Charles | 5% or greater indirect ownership interest | Individual | 11/24/2010 | |
| Kayhan, Ashley | 5% or greater indirect ownership interest | Individual | 02/10/2012 | |
| Munch, Michael | 5% or greater indirect ownership interest | Individual | 11/24/2010 | |
| Schaefer, Jacob | 5% or greater indirect ownership interest | Individual | 03/29/2011 | |
| Short, Jacqueline | 5% or greater indirect ownership interest | Individual | 01/01/2022 | |
| Short, Sterling | 5% or greater indirect ownership interest | Individual | 01/01/2022 | |
| Tooke, Arthur | 5% or greater indirect ownership interest | Individual | 05/01/2011 | |
| Winters, Casey | 5% or greater indirect ownership interest | Individual | 02/10/2012 | |
| Winters, Jess | 5% or greater indirect ownership interest | Individual | 02/10/2012 | |
| Winters, Jordan | 5% or greater indirect ownership interest | Individual | 01/01/2011 | |
| Winters, Keldy | 5% or greater indirect ownership interest | Individual | 02/10/2012 | |
| Mathew, Alvin | Operational/managerial control | Individual | 07/26/2024 | |
| Medeiros, Stephen | Operational/managerial control | Individual | 02/16/2025 | |
| Medifis Consolidated | Adp of the SNF | Organization | 03/01/2016 | |
| Nextaff Group LLC | Adp of the SNF | Organization | 12/13/2020 | |
| Scottsdale Real Co LLC | Adp of the SNF | Organization | 11/24/2010 | |
| Twomagnets LLC | Adp of the SNF | Organization | 08/02/2024 | |
| Aguilar, Salvador | Adp of the SNF | Individual | 07/16/2024 | |
| Beasley, Donna | Adp of the SNF | Individual | 03/01/2023 | |
| Ficek, Gregory | Adp of the SNF | Individual | 05/09/2011 | |
| Gudino, Lori | Adp of the SNF | Individual | 01/01/2024 | |
| Hansen, Charles | Adp of the SNF | Individual | 09/25/2006 | |
| Ibis, Patti | Adp of the SNF | Individual | 03/19/2012 | |
| Kennedy, Patricia | Adp of the SNF | Individual | 03/01/2023 | |
| Landaverde, Jaime | Adp of the SNF | Individual | 03/16/2024 | |
| Lowman, Courtney | Adp of the SNF | Individual | 01/30/2023 | |
| Mathew, Alvin | Adp of the SNF | Individual | 07/26/2024 | |
| Medeiros, Stephen | Adp of the SNF | Individual | 02/16/2025 | |
| Rencher, Kim | Adp of the SNF | Individual | 01/16/2026 | |
| Schaefer, Jacob | Adp of the SNF | Individual | 09/25/2006 | |
| Silmone, Restituto | Adp of the SNF | Individual | 03/01/2022 | |
| Simmons, May Joyal | Adp of the SNF | Individual | 04/15/2013 | |
| Strickland, Daniel | Adp of the SNF | Individual | 06/30/2022 | |
| Tapia, Yolanda | Adp of the SNF | Individual | 01/01/2026 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on April 8, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on September 13, 2024: "Ensure each resident’s drug regimen must be free from unnecessary drugs."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on December 5, 2024: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on September 13, 2024: "Provide and implement an infection prevention and control program."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- VI at Grayhawk, a VI and Plaza Companies Community Scottsdale, 2.9 mi · 5 of 5 stars · 2 citations
- Shea Post Acute Rehabilitation Center Scottsdale, 4 mi · 5 of 5 stars · 11 citations
- Life Care Center of Scottsdale Scottsdale, 4.2 mi · 5 of 5 stars · 15 citations
- VI at Silverstone, a VI and Plaza Companies Commun Scottsdale, 4.6 mi · 2 of 5 stars · 16 citations
- Advance Health Care of Scottsdale Scottsdale, 4.7 mi · 5 of 5 stars · 9 citations
- Phoenix Mountain Post Acute Phoenix, 6.3 mi · 3 of 5 stars · 27 citations
- Life Care Center of Paradise Valley Phoenix, 6.9 mi · 3 of 5 stars · 25 citations
- Ridgecrest Post Acute Phoenix, 6.9 mi · 5 of 5 stars · 15 citations
Arizona contacts for a concern about a nursing home
These are the official offices in Arizona. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Arizona Department of Health Services, Long Term Care Facilities Licensing, the state agency that inspects nursing homes for CMS and takes complaints about care.
- State inspection reports: AZ Care Check, where Arizona publishes its own records on licensed homes.
Common questions
- What is Sante of North Scottsdale's Medicare star rating?
- CMS rates Sante of North Scottsdale 3 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Sante of North Scottsdale get at its last inspection?
- 8 health deficiencies at the standard inspection on September 13, 2024. The Arizona average is 6.4.
- Has Sante of North Scottsdale been fined?
- CMS lists no fines in the last three years.
- Does Sante of North Scottsdale accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Sante of North Scottsdale?
- CMS lists 47 owners and managers, and links the home to Sante. Legal business name: SCOTTSDALE OP CO LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.