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Sante of North Scottsdale

17490 North 93rd Street, Scottsdale, AZ 85255 · Maricopa County · (480) 588-5386

72 certified beds, about 68 residents a day · For profit - Limited Liability company · Medicare since 2012

Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 035286 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on September 13, 2024, inspectors cited 8 health deficiencies (the Arizona average is 6.4, the national average 9.2).

None of its 18 health citations since July 2022 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.19 hours per resident per day, against 3.98 across Arizona and 3.86 nationally. Registered nurses accounted for 1.22 of those hours.

58.4% of nursing staff left within the year CMS measured (Arizona average 45.1%).

CMS links it to Sante, an affiliated group of 5 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
13D
5E
0F
Potential for minimal harm
0A
0B
0C
April 8, 2025Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 23, 2025
    Inspectors wroteBased on clinical record review, facility documentation, and staff interviews, the facility failed to ensure that adequate supervision and interventions were provided to one resident (#2) to prevent elopement from the facility. The deficient practice resulted in one resident leaving the building without notice, and could result in other residents going missing and/or getting injured.
December 5, 2024Complaint inspection · 2 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 31, 2024
    Inspectors wroteBased on documentation, staff and resident interviews, and the facility policy and procedures, the facility failed to ensure that resident (#22) was given a safe place to store valuable personal belongings and personal/medical information for safe keeping in her room to prevent personal property from being misappropriated. The deficient practice could result in residents' property being misappropriated.
  2. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 31, 2024
    Inspectors wroteBased on documentation, staff and resident interviews, and the facility policy and procedures, the facility failed to complete a thorough investigation regarding an allegation of misappropriation for one resident (#22). The deficient practice could result in the misappropriation of the residents' property.
October 24, 2024Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2024
    Inspectors wroteBased on clinical record review, staff interviews, and facility policy, the facility failed to ensure one resident (#2) received treatment and care in accordance with professional standards of practice regarding anticoagulant therapy. The deficient practice could lead to risk of bleeding in residents on anticoagulant therapy.
September 13, 2024Standard inspection, Complaint inspection · 8 citations
  1. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 1, 2024
    Inspectors wroteBased on clinical record review, interviews, and policy review, the facility failed to ensure medications were administered as ordered for two of 17 sampled residents (#272 and #277). The deficient practice could result in resident not receiving the required treatment they need. The facility census was 69.
  2. E
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 1, 2024
    Inspectors wroteBased on clinical record review, staff interviews, and facility policy, the facility failed to ensure that opioid medication orders for two residents (Resident #4 and #38) were administered following the physician ordered parameters. The deficient practice could result in inaccurate administration of opioid medication, with the potential of over medicating resident's with opioid medication.
  3. E
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 1, 2024
    Inspectors wroteBased on clinical record review, staff interviews, and policy review, the facility failed to ensure target behaviors, side effects and effectiveness related to psychotropic medications were monitored for three residents (#42, #1 and #23). The sample size was 6. The deficient practice could result in complications.
  4. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 1, 2024
    Inspectors wroteBased on observation, record review, interviews, and facility policy review, the facility failed to follow infection control standards on enhanced barrier precautions (EBP) for 3 of 3 sampled residents (#23, #26, and #24). The deficient practice could lead to spread of infections.
  5. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 1, 2024
    Inspectors wroteBased on clinical record review, staff interviews, and policy review, the facility failed to ensure one Resident # 42 was informed of the risks and benefits related to use of psychotropic medication for one resident (#42). The deficient practice could result in residents not having the choice to refuse proposed treatment plans as well as to be informed of potential adverse side effects of receiving psychotropic medications.
  6. D
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    F576 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 1, 2024
    Inspectors wroteBased on observations, clinical record review, interviews, and facility policy review, the facility failed to ensure that communication deficit was addressed with interventions to accommodate needs and abilities for one resident (#327) . The sample size was one of one. The deficient practice could result in a care plan that did not meet the resident's needs. Findings Include: Resident #327 was admitted on [DATE] with diagnoses of cerebral infarction, hemiplegia and hemiparesis affecting the right side, and encephalopathy. The hospital speech therapy note dated August 27, 2024 revealed that the resident had impaired cognition, dysphagia (swallowing disorder), and dysarthria (speech disorder); and that, the resident had moderate dysarthria impacting overall intelligibility at conversational level. [...]
  7. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 1, 2024
    Inspectors wroteBased on observations, clinical record review, interviews, and facility policy review, the facility failed to ensure that one resident's (#327) communication deficit was addressed in the baseline care plan. The sample size was one of one. The deficient practice could result in a care plan that did not meet the resident's needs. Findings Include: Resident #327 was admitted on [DATE] with diagnoses of cerebral infarction, hemiplegia and hemiparesis affecting the right side, and encephalopathy. The hospital speech therapy note dated August 27, 2024 revealed that the resident had impaired cognition, dysphagia (swallowing disorder), and dysarthria (speech disorder); and that, the resident had moderate dysarthria impacting overall intelligibility at conversational level. Strategies included were for the resident to slow rate of speech and over-articulate sound to improve intelligibility. [...]
  8. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 1, 2024
    Inspectors wroteBased on observation, staff interview, and policy review, the facility failed to ensure treatment cart was not left unlocked and unsupervised; and, failed to ensure there were no expired medications readily available for resident use in the treatment cart. The deficient practice could result in the potential for unauthorized non-medical trained individuals to have access to treatment medications with risk of misusage and related risk of allergic reactions.
August 24, 2023Standard inspection · 1 citation
  1. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 13, 2023
    Inspectors wroteBased on clinical record review, resident and staff interviews, and facility documentation and policy review, the facility failed to ensure oxygen therapy was safely monitored for one resident (#3). The deficient practice could result in high carbon dioxide content in the resident's blood that can lead to respiratory acidosis or death.
July 8, 2022Standard inspection · 5 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 22, 2022
    Inspectors wroteBased on observations, staff interviews, and facility policy and procedures, the facility failed to ensure that three staff (#118, #200, and #203) maintained infection control standards prior to entering and exiting a resident's room on isolation precautions. The deficient practice could result in the spread of COVID-19 infection.
  2. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2022
    Inspectors wroteBased on clinical record review, staff interviews, and policy reviews, the facility failed to ensure that a baseline care plan regarding pain management was developed for one resident (#311). The sample size was 5. The deficient practice could result in baseline care plans not addressing residents' pain.
  3. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2022
    Inspectors wroteBased on staff interviews, clinical record review, and review of policy, the facility failed to ensure one resident's (#161) weight was obtained and adequately monitored. The sample size was 4 residents. The deficient practice could result in delayed identification of residents with weight loss.
  4. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2022
    Inspectors wroteBased on clinical record review, resident and staff interviews, and policy review, the facility failed to ensure one resident (#311) received pain management services consistent with professional standards of practice. The sample size was 5. The deficient practice could result in unmanaged pain for residents.
  5. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2022
    Inspectors wroteBased on clinical record review, facility documentation, staff interviews, and policy review, the facility failed to ensure that services met professional standards of practice regarding medication administration resulting in a significant medication error for one sampled resident (#50). The deficient practice resulted in the resident receiving another resident's medication.

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArizonaUnited States
All nursing staff (RN, LPN and aides)5.193.983.86
Registered nurses1.220.700.69
All nursing staff on weekends4.523.513.42
Nurse aides2.48
Licensed practical nurses1.50
Nursing staff turnover (share who left in a year)58.4%45.1%45.8%
Registered nurse turnover80.0%43.6%42.9%
Administrators who left1

CMS expects 4.07 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.47 on weekdays and 4.52 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 7.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.03 in April to June 2025 to 5.19 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.191.225.474.52 7.8%0 of 9068
Oct to Dec 20255.170.925.444.47 5.1%0 of 9266
Jul to Sep 20255.290.835.494.78 7.3%0 of 9265
Apr to Jun 20255.030.715.304.36 6.7%0 of 9165
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arizona, Jan to Mar 20263.870.634.053.433.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArizonaUS
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.21.21.6
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
23.623.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
9.310.412.0

Owners and operators

Legal business name: SCOTTSDALE OP CO LLC. CMS links this home to Sante, a group of 5 nursing homes averaging 4.4 stars overall.

NameRoleTypeShareSince
Sante Scottsdale LLC5% or greater direct ownership interestOrganization100%11/24/2010
Leach Family Revocable Trust Dated 2/25/245% or greater indirect ownership interestOrganization12/06/2022
Mickeleit Family Revocable Trust5% or greater indirect ownership interestOrganization01/01/2021
Munch Family Irrevocable Trust5% or greater indirect ownership interestOrganization05/01/2011
Munch Tooke, LLC5% or greater indirect ownership interestOrganization02/10/2012
Rdw Arizona LLC5% or greater indirect ownership interestOrganization02/10/2012
Sante Ab LLC5% or greater indirect ownership interestOrganization05/01/2015
Sante P4 LLC5% or greater indirect ownership interestOrganization01/01/2015
Sante P5 LLC5% or greater indirect ownership interestOrganization05/01/2016
Sp Re Scottsdale LLC5% or greater indirect ownership interestOrganization02/10/2012
Sp Trc Scottsdale LLC5% or greater indirect ownership interestOrganization02/10/2012
Sterling & Jacqueline Holdings,llc5% or greater indirect ownership interestOrganization01/01/2022
Gallow, Marsha5% or greater indirect ownership interestIndividual02/10/2012
Hansen, Charles5% or greater indirect ownership interestIndividual11/24/2010
Kayhan, Ashley5% or greater indirect ownership interestIndividual02/10/2012
Munch, Michael5% or greater indirect ownership interestIndividual11/24/2010
Schaefer, Jacob5% or greater indirect ownership interestIndividual03/29/2011
Short, Jacqueline5% or greater indirect ownership interestIndividual01/01/2022
Short, Sterling5% or greater indirect ownership interestIndividual01/01/2022
Tooke, Arthur5% or greater indirect ownership interestIndividual05/01/2011
Winters, Casey5% or greater indirect ownership interestIndividual02/10/2012
Winters, Jess5% or greater indirect ownership interestIndividual02/10/2012
Winters, Jordan5% or greater indirect ownership interestIndividual01/01/2011
Winters, Keldy5% or greater indirect ownership interestIndividual02/10/2012
Mathew, AlvinOperational/managerial controlIndividual07/26/2024
Medeiros, StephenOperational/managerial controlIndividual02/16/2025
Medifis ConsolidatedAdp of the SNFOrganization03/01/2016
Nextaff Group LLCAdp of the SNFOrganization12/13/2020
Scottsdale Real Co LLCAdp of the SNFOrganization11/24/2010
Twomagnets LLCAdp of the SNFOrganization08/02/2024
Aguilar, SalvadorAdp of the SNFIndividual07/16/2024
Beasley, DonnaAdp of the SNFIndividual03/01/2023
Ficek, GregoryAdp of the SNFIndividual05/09/2011
Gudino, LoriAdp of the SNFIndividual01/01/2024
Hansen, CharlesAdp of the SNFIndividual09/25/2006
Ibis, PattiAdp of the SNFIndividual03/19/2012
Kennedy, PatriciaAdp of the SNFIndividual03/01/2023
Landaverde, JaimeAdp of the SNFIndividual03/16/2024
Lowman, CourtneyAdp of the SNFIndividual01/30/2023
Mathew, AlvinAdp of the SNFIndividual07/26/2024
Medeiros, StephenAdp of the SNFIndividual02/16/2025
Rencher, KimAdp of the SNFIndividual01/16/2026
Schaefer, JacobAdp of the SNFIndividual09/25/2006
Silmone, RestitutoAdp of the SNFIndividual03/01/2022
Simmons, May JoyalAdp of the SNFIndividual04/15/2013
Strickland, DanielAdp of the SNFIndividual06/30/2022
Tapia, YolandaAdp of the SNFIndividual01/01/2026

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on April 8, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on September 13, 2024: "Ensure each resident’s drug regimen must be free from unnecessary drugs."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on December 5, 2024: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on September 13, 2024: "Provide and implement an infection prevention and control program."
  5. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Arizona contacts for a concern about a nursing home

These are the official offices in Arizona. NursingHomeClear cannot take or act on complaints.

Common questions

What is Sante of North Scottsdale's Medicare star rating?
CMS rates Sante of North Scottsdale 3 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Sante of North Scottsdale get at its last inspection?
8 health deficiencies at the standard inspection on September 13, 2024. The Arizona average is 6.4.
Has Sante of North Scottsdale been fined?
CMS lists no fines in the last three years.
Does Sante of North Scottsdale accept Medicaid?
CMS lists it as "Medicare", so it is not certified for Medicaid.
Who owns Sante of North Scottsdale?
CMS lists 47 owners and managers, and links the home to Sante. Legal business name: SCOTTSDALE OP CO LLC.

Sources

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