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Alpine Healthcare Center

298 Main Street, Keene, NH 03431 · Cheshire County · (603) 352-7311

85 certified beds, about 75 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1996

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
1 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 305062 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 13, 2025, inspectors cited 7 health deficiencies (the New Hampshire average is 4, the national average 9.2).

None of its 21 health citations since June 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.14 hours per resident per day, against 3.90 across New Hampshire and 3.86 nationally. Registered nurses accounted for 0.36 of those hours.

47.8% of nursing staff left within the year CMS measured (New Hampshire average 44.1%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 21 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
16D
4E
0F
Potential for minimal harm
0A
1B
0C
January 20, 2026Complaint inspection · 4 citations
  1. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 6, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure that alleged violations of abuse were reported immediately to the State Survey Agency (SSA) for 3 of 3 residents reviewed for abuse. (Resident identifiers are Resident #1, #2 and #3.)
  2. E
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 6, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure that alleged violations of abuse were thoroughly investigated for 2 of 3 residents reviewed for an alleged violation of abuse. (Resident identifiers are Resident #1 and #2.)
  3. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 6, 2026
    Inspectors wroteBased on interview and record review it was determined that the facility failed to ensure the appropriate use of a restraint for 1 of 1 residents reviewed for restraints (Resident identifier is #1). Findings Include:Interview on 1/20/26 at approximately 11:15 a.m. with Staff D (Licensed Nursing Assistant) revealed that he/she witnessed Staff C (Licensed Nursing Assistant) with Resident #1's back against Staff C's chest and his/her arms around Resident #1. Staff D further revealed that Resident #1's feet were off the ground while Resident #1 was moved to another area. Staff D stated that the incident occurred on or around January 1, 2026 and that he/she reported the incident on 1/14/2026. Interview on 1/21/26 at approximately 12:00 p.m. with Staff C revealed that Resident #1 was combative and had struck Staff C in the nose and genitals. [...]
  4. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 6, 2026
    Inspectors wroteBased on interview, record review, and policy review, the facility failed to implement the facility's abuse policy for reporting and investigating allegations of abuse, staff abuse training, and staff screening for 3 out of 3 allegations of abuse reviewed and 4 out of 5 staff reviewed for abuse (Resident Identifiers are #1, #2 and #3) (Staff identifiers are C, D, H and J).
June 13, 2025Standard inspection · 7 citations
  1. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 14, 2025
    Inspectors wroteBased on observation and interview, it was determined that the facility failed to provide a safe, sanitary, and homelike environment for 1 of 3 units observed.
  2. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 14, 2025
    Inspectors wroteBased on interview and record review, it was determined that the facility failed to follow physician's order for 1 of 1 resident reviewed for pressure ulcer in a final sample of 18 residents. (Resident identifiers is #22.)
  3. D
    Provide care or services that was trauma informed and/or culturally competent.
    F699 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 14, 2025
    Inspectors wroteBased on interview and record review, it was determined that the facility failed to ensure that trauma survivors have triggers identified that may cause re-traumatization in 1 of 5 residents reviewed for behavioral and emotional status in a final sample of 18 residents. (Resident identifier is #274).
  4. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 14, 2025
    Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to ensure that expired medications were removed from use for 2 of 4 medication carts observed. (Resident identifiers are #3 and #35).
  5. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 14, 2025
    Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to ensure appropriate sanitization of dishware in 1 of 1 kitchen observed.
  6. D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 14, 2025
    Inspectors wroteBased on interview and medical record review, it was determined that the facility failed to ensure that a resident's written plan of care includes both the most recent hospice plan of care and a description of the services furnished by the LTC facility for 1 of 1 resident reviewed for hospice services in the final sample of 18 residents. (Resident identifier is #30.)
  7. B
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) July 14, 2025
    Inspectors wroteBased on interview and record review, it was determined that the facility failed to provide the resident and/or resident's representative a timely notice of the Skilled Nursing Facility (SNF) Advance Beneficiary Notice (ABN) for 2 of 3 residents reviewed for beneficiary notices.(Resident identifiers are #51 and #71).
July 18, 2024Standard inspection · 4 citations
  1. E
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 8, 2024
    Inspectors wroteBased on record review and interview, it was determined that the facility failed to follow an established antibiotic stewardship program and system of monitoring antibiotic use for 3 out of 12 months reviewed (May, June and July 2024).
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 13, 2024
    Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to maintain an environment free of accident hazards by not securing lighters and cigarettes when not in use for 2 of 2 residents reviewed for smoking in a final sample of 18 residents (Resident Identifiers are #7 and #68).
  3. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 5, 2024
    Inspectors wroteBased on observation, record review and interview, it was determined that the facility failed to document and/or maintain temperature ranges according to manufacturer's instructions in 1 of 2 medication refrigerators observed and failed to dispose of expired medications in 1 of 4 medication carts observed.
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 8, 2024
    Inspectors wroteBased on observation, interview and record review, it was determined that the facility failed to follow Centers for Disease Control and Prevention (CDC) guidance for Enhanced Based Precautions (EBP) for 1 of 3 residents reviewed for indwelling catheter and 1 of 1 residents with a gastrostomy tube in a final sample of 18 residents (Resident Identifiers are #16 and #8).
June 15, 2023Standard inspection · 6 citations
  1. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 11, 2023
    Inspectors wroteBased on observation, interview, facility policy, and review of manufacturers' instructions it was determined that the facility failed to ensure that medications remained in a locked storage area and opened insulins were labeled with a resident identifier and an open/expiration date on 1 out of 4 medication carts observed, and that expired medications were removed from supply and multi-dose vials were labeled with an open/expiration date in 2 out of 2 medication rooms observed (Resident identifier is #27).
  2. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 11, 2023
    Inspectors wroteBased on interview and record review it was determined that the facility failed to assess pressure ulcers weekly for 2 out of 5 residents reviewed for pressure ulcers in a sample of 23 residents (Resident Identifiers are #21 and #33).
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 11, 2023
    Inspectors wroteBased on observation, interview, and policy review it was determined that the facility failed to ensure that the residents' environment remained as free of accident hazards as is possible on the Memory Care Unit.
  4. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2023
    Inspectors wroteBased on interview and record review it was determined that the facility failed to ensure that residents received scheduled medications on days that they attended dialysis for 1 of 1 resident reviewed for dialysis in a final sample of 23 residents (Resident Identifier is #23).
  5. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 11, 2023
    Inspectors wroteBased on interview and record review it was determined that the facility failed to ensure that residents only received necessary medications by monitoring behaviors, using non-pharmacological interventions, or monitoring for side effects for 1 of 5 residents reviewed for unnecessary medications in a final sample of 23 residents (Resident Identifier is #72).
  6. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 11, 2023
    Inspectors wroteBased on observation, interview, and policy review it was determined that the facility failed to ensure that food was prepared and served in sanitary environment.

Fire safety inspections

7 fire safety citations on file: 1 on June 13, 2025, 2 on July 18, 2024, 4 on June 15, 2023.

Every fire safety citation7 citations
  1. C
    Ensure operating rooms are properly protected and written records are maintained and available for inspection.
    K 913 · June 13, 2025 · Corrected (the home has a date of correction)
  2. C
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · July 18, 2024 · Corrected (the home has a date of correction)
  3. C
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · July 18, 2024 · Corrected (the home has a date of correction)
  4. D
    Provide properly protected cooking facilities.
    K 324 · June 15, 2023 · Corrected (the home has a date of correction)
  5. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · June 15, 2023 · Corrected (the home has a date of correction)
  6. C
    Conduct testing and exercise requirements.
    E 39 · June 15, 2023 · Corrected (the home has a date of correction)
  7. C
    Install corridor and hallway doors that block smoke.
    K 363 · June 15, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew HampshireUnited States
All nursing staff (RN, LPN and aides)3.143.903.86
Registered nurses0.360.780.69
All nursing staff on weekends2.823.473.42
Nurse aides2.15
Licensed practical nurses0.64
Nursing staff turnover (share who left in a year)47.8%44.1%45.8%
Registered nurse turnover50.0%40.9%42.9%
Administrators who left0

CMS expects 3.94 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.27 on weekdays and 2.82 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 8.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.22 in April to June 2025 to 3.14 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.140.363.272.82 8.4%0 of 9075
Oct to Dec 20253.160.393.292.83 6.5%0 of 9274
Jul to Sep 20253.320.453.502.89 14.3%0 of 9272
Apr to Jun 20253.220.603.382.81 18.7%0 of 9173
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New Hampshire, Jan to Mar 20263.850.744.013.4513.1%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew HampshireUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
27.422.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.01.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.42.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.34.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
27.917.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.24.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
25.717.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
28.022.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
17.713.412.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.81.91.8

Owners and operators

Legal business name: PEAK HEALTHCARE AT KEENE LLC.

NameRoleTypeShareSince
White Mountain Peak Healthcare LLC5% or greater direct ownership interestOrganization100%05/01/2023
Nhoc LLCDirect ownership interestOrganization11/19/2020
Black Mountain II LLC5% or greater indirect ownership interestOrganization01/20/2026
Pr Nh Holdings LLC5% or greater indirect ownership interestOrganization01/20/2026
Rr Nh Holdings LLC5% or greater indirect ownership interestOrganization01/20/2026
Wmp Holdco LLC5% or greater indirect ownership interestOrganization11/19/2020
Aggcp LLCIndirect ownership interestOrganization01/20/2026
Kamna Holdings LLCIndirect ownership interestOrganization11/19/2020
Wmp Hc LLCIndirect ownership interestOrganization11/19/2020
Goldstein, AvrohomIndirect ownership interestIndividual01/20/2026
Halberstam, MiriamIndirect ownership interestIndividual01/20/2026
Halberstam, MosheIndirect ownership interestIndividual01/20/2026
Stevenson, SeanManaging control - governing bodyIndividual01/20/2026
Rausman, RobertCorporate officerIndividual01/20/2026
603 Healthcare LLCOperational/managerial controlOrganization08/15/2025
Bilal, HarisOperational/managerial controlIndividual02/28/2025
Castor, MelissaOperational/managerial controlIndividual11/19/2020
Rausman, RobertOperational/managerial controlIndividual06/15/2026
Stevenson, SeanOperational/managerial controlIndividual01/20/2026
603 Healthcare LLCAdp of the SNFOrganization04/23/2026
Kansas SNF Holdings LLCAdp of the SNFOrganization11/19/2020
Mad Family Holdings LLCAdp of the SNFOrganization11/19/2020
Natr TrustAdp of the SNFOrganization11/19/2020
Pr Nh Holdings LLCAdp of the SNFOrganization01/20/2026
Rarmna Holdings LLCAdp of the SNFOrganization11/19/2020
Ratr TrustAdp of the SNFOrganization11/19/2020
Rnr Holdings LLCAdp of the SNFOrganization11/19/2020
Rr Nh Holdings LLCAdp of the SNFOrganization01/20/2026
Wetr TrustAdp of the SNFOrganization01/20/2026
Bilal, HarisAdp of the SNFIndividual04/09/2025
Castor, MelissaAdp of the SNFIndividual04/09/2025
Rausman, PhilipAdp of the SNFIndividual01/20/2026
Rausman, RobertAdp of the SNFIndividual01/20/2026

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on June 13, 2025: "Provide care or services that was trauma informed and/or culturally competent."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on January 20, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on June 13, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on June 13, 2025: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.82 hours per resident per day, below the New Hampshire average of 3.47.

Other nursing homes nearby

Common questions

What is Alpine Healthcare Center's Medicare star rating?
CMS rates Alpine Healthcare Center 1 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Alpine Healthcare Center get at its last inspection?
7 health deficiencies at the standard inspection on June 13, 2025. The New Hampshire average is 4.
Has Alpine Healthcare Center been fined?
CMS lists no fines in the last three years.
Does Alpine Healthcare Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Alpine Healthcare Center?
CMS lists 33 owners and managers. Legal business name: PEAK HEALTHCARE AT KEENE LLC.

Sources

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