Ambassador Health of Lincoln
4405 Normal Blvd, Lincoln, NE 68506 · Lancaster County · (402) 488-2355
122 certified beds, about 81 residents a day · For profit - Corporation · Medicare and Medicaid since 1984
CMS Care Compare ratings, data as of September 1, 2026 · CCN 285066 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 12, 2026, inspectors cited 6 health deficiencies (the Nebraska average is 7.4, the national average 9.2).
None of its 16 health citations since December 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 5.36 hours per resident per day, against 3.98 across Nebraska and 3.86 nationally. Registered nurses accounted for 1.19 of those hours.
40.2% of nursing staff left within the year CMS measured (Nebraska average 48.7%).
CMS links it to Ambassador Health, an affiliated group of 4 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.
May 12, 2026Standard inspection, Complaint inspection · 6 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.11E Based on record review, observation, and interview, the facility failed to ensure kitchen staff wore hair restraints to contain all head and facial hair, failed to perform hand hygiene prior to food service and between contact with contaminated surfaces, failed to distribute beverages under sanitary conditions, and failed to have hair restrained during food distribution from the dining room in order to prevent the potential for food born illness for 69 of 83 residents that were served out of the kitchen. The facility census was 83.
- F Provide and implement an infection prevention and control program.
Inspectors wroteThe facility failed to wear appropriate Personal Protective Equipment (PPE) during gastric-tube medication administration for Resident 24 and gastric-tube feeding for Resident 98; and the facility failed to ensure oxygen tubing was appropriately stored for Resident 47, nebulizer mask, chamber and tubing were cleaned and stored in a manner to prevent cross contamination for Resident 16 and Resident 77; and the facility failed to ensure the laundry cart was covered during delivery; and the facility failed to ensure clean water pitchers were provided. Nebraska Licensure Reference Number 175 NAC 12-006.18 and 175 NAC 1-005.06
- E Have enough outside ventilation via a window or mechanical ventilation, or both.
Inspectors wroteLicensure Reference Number 175 NAC 12-007.04DBased on observation, record review, and interview, the facility failed to ensure that the ventilation systems were operational in 10 resident bathrooms (Rooms 113, 114, 115, 116, 117, 118, 119, 120, 121, and 122). The facility census was 83 at the time of survey.
- D Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteLicensed Reference Number 175 NAC 12-006.06 Based on interviews and record review, the facility failed to provide prompt follow-up and communication regarding complaints and grievances brought to the Resident Council meetings. This had the potential to affect all residents residing in the facility at the time of the survey. The facility census was 83.
- D Provide activities to meet all resident's needs.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H)(vii)(2)Based on observation, record review, and interview, the facility failed to ensure activities were provided to meet the physical, mental, and psychosocial well-being for 3 (Residents 14, 47, and 66) out of 3 sampled residents. The facility census was 83 at the time of survey.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteLicensed Reference Number 175 NAC 12-006.12(D)(i) Based on observations, interviews, and record review, the facility failed to ensure medications were stored and secured for three residents (Resident 10,16, and Resident 30), and to lock the medication cart while unattended. This had the potential to affect all residents residing in the facility at the time of the survey. The facility census was 83.
March 11, 2026Complaint inspection · 2 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.05(F) Based on interviews and record reviews, the facility failed to honor the resident rights of one resident (Resident 1) by performing Cardiopulmonary resuscitation (CPR) when the resident was a Do Not Resuscitate (DNR), out of four residents sampled. The facility census was 87 at the time of the survey.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.02 (H) Based on interviews and record reviews, the facility failed to report an adverse event which involved violating resident rights of one resident (Resident 1) by performing Cardiopulmonary resuscitation (CPR) when the resident was a Do Not Resuscitate (DNR), out of four residents sampled. The facility census was 87 at the time of the survey.
November 13, 2024Standard inspection, Complaint inspection · 5 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteLicensure reference number 175 NAC 12-006.11C Based on observation, interview and record review, the facility failed to perform hand hygiene and wear a beard net in the kitchen to prevent food-borne illness. And failed to ensure food items were sealed, labeled, and dated. This had the ability to affect 65 of 71 residents who eat out of the kitchen. The census of the facility was 72.
- F Provide and implement an infection prevention and control program.
Inspectors wroteB. An observation on 11/12/24 at 7:11 AM revealed Medication Aide (MA)-G had been in the process of preparing medications for a resident when MA-G dropped a pill on the top of the medication cart then picked up the pill with ungloved hands and placed it into the medication cup containing other medications. When questioned of the facility process for dropped medications, MA-G confirmed that (gender) should not have picked the pill up with ungloved hands or picked the pill out of the medication cup which contained other pills, with ungloved hands and placed the pill into the sharps container (a safe, disposable container for needles, syringes, lancets, and often used as a safe container to dispose of medications). [...]
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.05(S) Based on interview and record review, the facility failed to ensure the staff explained procedures and provide privacy during resident cares for 1 (Resident 15) of 3 sampled residents. The total facility census was 72.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(D) Based on observation, interview and record review, the facility failed to ensure the accuracy of the MDS (Minimum Data Set, a comprehensive assessment of each resident's physical and mental functional capabilities) related to the BiPap use for one (Resident 14) of two sampled residents. The facility identified a census of 72. Findings Are: A record review conducted on 11/7/24 of the face sheet printed on 6/6/24 revealed Resident 14 had been accepted into the facility on 1/24/24 with a primary diagnosis of COPD (a term for lung and airway diseases that restrict your breathing) and hypotension (a blood pressure that is lower than normal). [...]
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteLicensure reference number 175 NAC 12-006.09D6(7) Based on observation, interview and record review; the facility failed to follow the physician's order for administration of Oxygen for Resident 28.
December 21, 2023Standard inspection · 3 citations
- D Assess the resident when there is a significant change in condition
Inspectors wroteLicensure Reference 175 NAC 12-006.09B1(2) Based on record review and interviews, the facility failed to ensure a Significant Change in Status Assessment (SCSA) Minimum Data Set (MDS- a comprehensive assessment of each resident's functional capabilities. An SCSA is required when a resident has a major improvement or decline in condition that will not resolve itself.) was completed after a significant change in condition for 1 (Resident 52) of 18 sampled residents. The facility census was 66.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteLicensure Reference Number175 NAC 12-006.09B Based on record reviews and interviews, the facility failed to code anti-anxiety medication for Resident 50, and a fall for Resident 52 on the Minimum Data Set (MDS-a comprehensive assessment of each resident's functional capabilities) . This affected 2 of 17 residents sampled. The facility census was 66.
- D Provide and implement an infection prevention and control program.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.17D Based on observation, record review and interview; the facility failed to perform hand hygiene to prevent the spread of infection and prevent cross contamination during morning cares for 1 resident (Resident 34) of 1 sampled residents. The facility census was 66.
Fire safety inspections
16 fire safety citations on file: 7 on May 12, 2026, 7 on November 13, 2024, 2 on December 21, 2023.
Every fire safety citation16 citations
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Provide properly protected cooking facilities.
- F Meet other general requirements that are deficient.
- F Ensure that testing and maintenance of electrical equipment is performed.
- F Meet requirements for the use and maintenance of medical gas equipment.
- E Use approved construction type or materials.
- E Meet requirements for the use of electrical equipment.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Meet other general requirements that are deficient.
- F Have properly installed electrical wiring and gas equipment.
- F Ensure proper usage of power strips and extension cords.
- E Have restrictions on the use of portable space heaters.
- E Meet requirements for the use of electrical equipment.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Nebraska | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.36 | 3.98 | 3.86 |
| Registered nurses | 1.19 | 0.67 | 0.69 |
| All nursing staff on weekends | 4.55 | 3.48 | 3.42 |
| Nurse aides | 3.04 | ||
| Licensed practical nurses | 1.12 | ||
| Nursing staff turnover (share who left in a year) | 40.2% | 48.7% | 45.8% |
| Registered nurse turnover | 22.2% | 44.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 5.12 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.69 on weekdays and 4.55 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.73 in April to June 2025 to 5.36 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.36 | 1.19 | 5.69 | 4.55 | 3.0% | 0 of 90 | 81 |
| Oct to Dec 2025 | 5.57 | 1.15 | 5.89 | 4.78 | 4.0% | 0 of 92 | 78 |
| Jul to Sep 2025 | 5.52 | 0.96 | 5.84 | 4.71 | 3.0% | 0 of 92 | 80 |
| Apr to Jun 2025 | 5.73 | 1.03 | 6.12 | 4.75 | 2.0% | 0 of 91 | 76 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Nebraska, Jan to Mar 2026 | 4.01 | 0.66 | 4.21 | 3.53 | 7.1% | 1.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Nebraska | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.5 | 19.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.8 | 1.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.5 | 2.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 4.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.7 | 2.0 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.2 | 18.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.1 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 15.7 | 20.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.5 | 20.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.7 | 11.4 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.3 | 1.9 | 1.8 |
Owners and operators
Legal business name: THE AMBASSADOR LINCOLN, INC.. CMS links this home to Ambassador Health, a group of 4 nursing homes averaging 4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Ambassador Holding Company | Direct ownership interest | Organization | 06/05/1985 | |
| Juilfs, Sally | Indirect ownership interest | Individual | 06/05/1985 | |
| Juilfs, Timothy | Indirect ownership interest | Individual | 06/05/1985 | |
| First National Bank Omaha | 5% or greater mortgage interest | Organization | 01/30/2018 | |
| Juilfs, Sally | Corporate director | Individual | 06/05/1985 | |
| Juilfs, Timothy | Corporate director | Individual | 06/05/1985 | |
| Juilfs, Tyler | Corporate director | Individual | 07/01/2021 | |
| Juilfs, Sally | Corporate officer | Individual | 06/05/1985 | |
| Juilfs, Timothy | Corporate officer | Individual | 06/05/1985 | |
| Juilfs, Tyler | Corporate officer | Individual | 07/01/2021 | |
| The Ambassador Group Inc | Operational/managerial control | Organization | 02/09/1981 | |
| Barry, Sean | Operational/managerial control | Individual | 01/01/2024 | |
| Filliez, Brandy | Operational/managerial control | Individual | 09/01/2024 | |
| Lange, Michael | Operational/managerial control | Individual | 12/09/2021 | |
| Sattar, Arif | Operational/managerial control | Individual | 01/01/2024 | |
| Shanholtz, Brent | Operational/managerial control | Individual | 01/01/2013 | |
| Stoupa, Tyler | Operational/managerial control | Individual | 03/10/2025 | |
| Ambassador Holding Company | Adp of the SNF | Organization | 06/05/1985 | |
| First National Bank Omaha | Adp of the SNF | Organization | 04/16/2025 | |
| The Ambassador Group Inc | Adp of the SNF | Organization | 04/16/2025 | |
| Barry, Sean | Adp of the SNF | Individual | 01/30/2025 | |
| Filliez, Brandy | Adp of the SNF | Individual | 04/16/2025 | |
| Juilfs, Sally | Adp of the SNF | Individual | 06/05/1985 | |
| Juilfs, Timothy | Adp of the SNF | Individual | 06/05/1985 | |
| Juilfs, Tyler | Adp of the SNF | Individual | 12/30/2024 | |
| Lange, Michael | Adp of the SNF | Individual | 01/30/2025 | |
| Sattar, Arif | Adp of the SNF | Individual | 01/30/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on May 12, 2026: "Provide and implement an infection prevention and control program."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on May 12, 2026: "Honor the resident's right to organize and participate in resident/family groups in the facility."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on November 13, 2024: "Ensure each resident receives an accurate assessment."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on May 12, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Other nursing homes nearby
- St. Jane De Chantal Lincoln, 0.5 mi · 4 of 5 stars · 11 citations
- Holmes Lake Rehabilitation & Care Center Lincoln, 1.1 mi · 2 of 5 stars · 24 citations
- Eventide Lincoln Care Center Lincoln, 1.2 mi · 1 of 5 stars · 28 citations
- Emerald Nursing & Rehab Brookside LLC Lincoln, 1.7 mi · 1 of 5 stars · 44 citations
- Sumner Place Lincoln, 1.8 mi · 4 of 5 stars · 6 citations
- Gateway Vista Lincoln, 1.9 mi · 3 of 5 stars · 9 citations
- Eastmont Lincoln, 2.2 mi · 3 of 5 stars · 8 citations
- Emerald Nursing & Rehab Lancaster LLC Lincoln, 2.6 mi · not rated · 48 citations
Nebraska contacts for a concern about a nursing home
These are the official offices in Nebraska. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Nebraska Department of Health and Human Services, Licensure Unit, Long Term Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Nebraska Long-Term Care Ombudsman Program, (800) 942-7830. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Ambassador Health of Lincoln's Medicare star rating?
- CMS rates Ambassador Health of Lincoln 2 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Ambassador Health of Lincoln get at its last inspection?
- 6 health deficiencies at the standard inspection on May 12, 2026. The Nebraska average is 7.4.
- Has Ambassador Health of Lincoln been fined?
- CMS lists no fines in the last three years.
- Does Ambassador Health of Lincoln accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Ambassador Health of Lincoln?
- CMS lists 27 owners and managers, and links the home to Ambassador Health. Legal business name: THE AMBASSADOR LINCOLN, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.