Home / Connecticut / Cromwell
Autumn Lake Healthcare at Cromwell
385 Main Street, Cromwell, CT 06416 · Capitol County · (860) 635-5613
175 certified beds, about 170 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1979
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075263 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 2, 2026, inspectors cited 9 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
Of 31 health citations since April 2022, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $10,628 in the last three years; the largest was $10,628, and the latest is dated April 2, 2026.
Nurses and nurse aides worked 3.01 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.28 of those hours.
34.2% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
CMS links it to Autumn Lake Healthcare, an affiliated group of 59 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1004/22
1207/24
904/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 31 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
16D
5E
2F
Potential for minimal harm
0A
7B
0C
April 2, 2026Standard inspection · 9 citations
- G Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to ensure timely assessment and management of pain for 1 of 1 resident (Resident #1) reviewed for pain, when staff did not communicate the resident's report of severe pain to the licensed nurse and failed to ensure timely access to and administration of prescribed PRN pain medication. This resulted in Resident #1 experiencing unrelieved severe pain (rated 8/10 and described as unbearable) for approximately 1 hour and 45 minutes, accompanied by observable signs of distress, including facial grimacing, restlessness, and inability to reposition comfortably, as well as verbalized psychosocial distress. [...]
- E Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Inspectors wroteBased on observations, review of the clinical record, facility policy and interviews for 3 of 3 sampled residents (Resident #30, Resident #34, and Resident #69) residing on the secure unit, the facility failed to ensure a systematic way of determining placement, continued placement, involvement by the physician, resident representative, interdisciplinary team, or the impact residing on a secure unit had on the residents.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 sampled residents (Resident #180) reviewed during the initial pool screening, the facility failed to provide a privacy bag for a resident with an indwelling urinary catheter.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observations, interviews, record review and policy review for 1 of 3 sampled residents (Resident #82) for pressure ulcers, the facility failed to follow an intervention to prevent the deterioration of an exisiting pressure ulcer.
- D Provide appropriate foot care.
Inspectors wroteBased on observations, interviews, record and policy review for 1 of 4 sampled residents (Resident #40) reviewed for dignity, the facility failed to obtain a consent and provide a resident with podiatry services.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interviews, and facility policy review for 1 of 3 medication rooms reviewed for medication storage, the facility failed to store Schedule II-V controlled medications in a permanently affixed compartment within the medication refrigerator.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, interviews, and review of facility policy, the facility failed to ensure resident identifiable information and resident medical records were stored in a secure location.
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on observations, review of the clinical record, facility documentation and interviews for 1 of 3 sampled residents (resident #30) reviewed for falls, the facility failed to ensure appropriate hospice provider communication had occurred for seating and following a fall.
- B Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interviews, review of the clinical record, and review of facility policy for 3 of 3 residents (Resident #63, Resident #161, Resident #168) reviewed for smoking, the facility failed to accurately code the Minimum Data Set (MDS) assessment for tobacco use.
July 25, 2024Standard inspection, Complaint inspection · 12 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on the tour of the Dietary Department, staff interviews, facility documentation, and facility policy, the facility failed to ensure open food items were dated to include dates opened/expired/use by and failed to ensure food was served under sanitary conditions.
- F Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on interview and review of facility documentation, the facility failed to ensure that Payroll Based Journal (PBJ) data (staffing information) for the third quarter (April, May, and June 2023) was submitted as required by the Centers for Medicare and Medicaid Services (CMS). The findings Include: Interview and review of facility documentation with the Administrator on 7/25/24 at 10:30 AM identified that he was aware that PBJ data for the third quarter of 2023 had not been submitted. The Administrator further indicated that the facility's corporate office was responsible for submitting PBJ data to CMS, however had failed to submit the information as required. Additionally, the Administrator identified that because of the failed data submission, the facility contracted a private based company to submit PBJ data on its behalf effective 1/1/24.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, interviews, and review of facility documentation, for 4 of the rooms/resident areas on the Elm Unit, 7 of the rooms/resident areas on the Maple Unit, 9 of the rooms/resident areas on the Oak Unit, and 2 of the rooms/resident areas on the Hickory Unit, the facility failed to ensure the residents' rooms and furnishing were maintained in a clean, safe, homelike and sanitary manner and in good repair.
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on staff interviews, review of the clinical records, facility documentation, and facility policy for 5 of 6 sampled residents (Residents #20, Resident #80, Resident #140, Resident #153, and Resident #668) reviewed for a resident-to-resident altercations, the facility failed to ensure an allegation of mistreatment was reported to the appropriate agencies.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interviews, and a temperature test, the facility failed to ensure that food was palatable, attractive, and at a safe and appetizing temperature.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, review of the clinical record, facility policy, and interviews for the only resident (Resident #103), reviewed for incontinence, the facility failed to provide timely incontinent care to a dependent resident.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on review of the clinical record, facility policy, and interviews for 2 of 2 residents, (Resident #94 and Resident #152), reviewed for kidney failure who receive specialized services and who were on a fluid restriction, the facility failed to have a systematic approach in place to assess daily fluid intake amounts on consecutive days.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on review of the clinical record, facility policy, and interviews for 2 of 8 residents, (Resident #25 and Resident #107), reviewed for unnecessary medications, the facility failed to follow physician orders for obtaining a blood pressure before administration of a medication (Resident #25), and failed to correctly input an order for medication administration and failed to follow a physician's order for medication administration (Resident #107).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 Residents (Resident #77) reviewed for wound care, the facility failed to maintain proper infection control techniques for Enhanced Barrier Precautions (EBP) during wound care, and during a review of the facility laundry services in the facility's only laundry area, the facility failed to ensure a clean environment for laundry processing.
- B Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on Resident Council interviews, staff interview, and a review of the Food Committee minutes, the facility failed to act on the Food Committee concerns.
- B Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on staff interviews, clinical record review, and facility policy for 1 of 5 residents (Resident #98), reviewed for Preadmission Screening Assessment Resident Review (PASRR), the facility failed to refer Resident #98 to the appropriate state-designated authority for a Level II PASRR evaluation and determination when a new psychiatric diagnosis was identified.
- B Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, interviews, review of the clinical records and facility policy for 3 of 4 of medication rooms reviewed for medication storage, the facility failed to date a multi-dose vial upon opening and failed to discard expired medications in a timely manner.
April 8, 2022Standard inspection · 10 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, facility policy review, and interviews regarding infection control, the facilty failed to properly dispose of a lancet device and the facility failed to maintain an employee line list when staff tested positive for COVID-19.
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observations, review of the clinical record, facility documentation and interviews for 1 of 1 sampled resident (Resident #82) reviewed for choices, the facility failed to assist the resident with the pursuit of his/her interest, preferences and choices.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on clinical record reviews, observations, review of facility's documentation and interviews for 2 of 5 sampled residents (Resident #7 and Resident #55) who were reviewed for a resident to resident altercation, the facility failed to protect Resident #7 from being slapped by Resident #55.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on review of the clinical record and interviews for one of two residents reviewed for Hospice (Resident #59), the facility failed to review and revise the plan of care to reflect the resident was no longer receiving Hospice services and for Resident #15 and Resident #59 the facility failed to have a system in place for inviting residents and family to care plan meetings.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation of medication administration and staff interview, the facility failed to properly dispose of a lancet after blood glucose testing.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, clinical record review, review of facility policy, and interviews for 4 of 8 sampled residents (Resident #29, Resident #70, Resident #83, and Resident #101) reviewed for Activities of Daily Living (ADLs), the facility failed to provide hygiene for dependent residents.
- D Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #76) reviewed for physician orders, the facility failed to ensure the physician orders were signed and dated timely.
- B Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #17) reviewed for personal funds, the facility failed to provide a financial record or quarterly statement in a timely manner to Resident #17 or his/her representative and other residents that kept money in the Resident Trust Account.
- B Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, facility documentation and interviews for 2 of 20 rooms on the Oak South Unit (room [ROOM NUMBER] and room [ROOM NUMBER]) and for 3 rooms out of 25 on the Dementia Unit (room [ROOM NUMBER], room [ROOM NUMBER], and room [ROOM NUMBER]), the facility failed to maintain areas rooms and bathrooms in good repair.
- B Ensure each resident receives an accurate assessment.
Inspectors wroteBased on clinical record review, review of facility documentation and interview for 5 of 5 residents (Resident #2, Resident #17, Resident #42, Resident #76, and Resident #83) whose Cognitive Pattern and Mood was reviewed on the Minimum Data Set (MDS) assessment and for 1 of 2 residents reviewed for Hospice (Resident #59), the facility failed to ensure accurate coding to reflect the resident's status at the time of the assessment.
Fire safety inspections
29 fire safety citations on file: 8 on April 2, 2026, 16 on July 25, 2024, 5 on April 8, 2022.
Every fire safety citation29 citations
- D Develop Emergency Preparedness policies and procedures.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Meet other general requirements that are deficient.
- D Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- D Provide a written emergency evacuation plan.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Have proper medical gas storage and administration areas.
- E Install an approved automatic sprinkler system.
- E Have simulated fire drills held at unexpected times.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Install corridor and hallway doors that block smoke.
- D Meet other general requirements that are deficient.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Install properly constructed and protected linen or trash chutes.
- D Provide a written emergency evacuation plan.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Meet requirements for the installation and maintenance of electrical systems.
- D Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Ensure proper usage of power strips and extension cords.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Properly provide smoke detection systems in areas open to corridors.
- F Have generator or other power source capable of supplying service within 10 seconds.
- D Provide properly protected cooking facilities.
- D Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 2, 2026 | Fine | $10,628 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.01 | 3.73 | 3.86 |
| Registered nurses | 0.28 | 0.69 | 0.69 |
| All nursing staff on weekends | 2.81 | 3.37 | 3.42 |
| Nurse aides | 1.81 | ||
| Licensed practical nurses | 0.93 | ||
| Nursing staff turnover (share who left in a year) | 34.2% | 37.4% | 45.8% |
| Registered nurse turnover | 12.5% | 38.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.93 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.09 on weekdays and 2.81 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 18.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.02 in April to June 2025 to 3.01 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.01 | 0.28 | 3.09 | 2.81 | 18.9% | 0 of 90 | 170 |
| Oct to Dec 2025 | 3.17 | 0.28 | 3.25 | 2.97 | 20.3% | 0 of 92 | 163 |
| Jul to Sep 2025 | 3.05 | 0.26 | 3.14 | 2.82 | 20.5% | 0 of 92 | 166 |
| Apr to Jun 2025 | 3.02 | 0.26 | 3.12 | 2.78 | 17.1% | 0 of 91 | 164 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Connecticut
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Connecticut, all employers | |||
| CNAs (nursing assistants) | $21.53 | $20.14 to $22.68 | 21,380 |
| LPNs and LVNs | $35.43 | $32.05 to $36.94 | 8,540 |
| Registered nurses | $49.39 | $41.40 to $58.58 | 40,110 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.5 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.7 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.4 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.3 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.4 | 16.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.3 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 15.6 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 15.1 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.7 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.9 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.3 | 1.5 | 1.8 |
Owners and operators
Legal business name: CROMWELL OPERATIONS LLC. CMS links this home to Autumn Lake Healthcare, a group of 59 nursing homes averaging 2.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Cromwell Parent LLC | 5% or greater direct ownership interest | Organization | 100% | 01/01/2015 |
| Cromwell Realty LLC | 5% or greater mortgage interest | Organization | 01/01/2015 | |
| Schwartz, Mark | Corporate officer | Individual | 02/01/2025 | |
| Raad, Marc | Operational/managerial control | Individual | 06/01/2015 | |
| Scher, Chaim | Operational/managerial control | Individual | 02/19/2019 | |
| Schwartz, Mark | Operational/managerial control | Individual | 06/01/2015 | |
| Accurate Staffing LLC | Adp of the SNF | Organization | 01/01/2015 | |
| Brand Sonnenschine LLP | Adp of the SNF | Organization | 01/01/2015 | |
| Cromwell Parent LLC | Adp of the SNF | Organization | 01/01/2015 | |
| Cromwell Realty LLC | Adp of the SNF | Organization | 01/01/2015 | |
| Raad, Marc | Adp of the SNF | Individual | 06/01/2015 | |
| Scher, Chaim | Adp of the SNF | Individual | 02/19/2019 | |
| Stern, Aryeh | Adp of the SNF | Individual | 01/01/2015 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on April 2, 2026: "Provide safe, appropriate pain management for a resident who requires such services."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on April 2, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on April 2, 2026: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on April 2, 2026: "Protect each resident from separation (from other residents, his/her room, or confinement to his/her room)."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.81 hours per resident per day, below the Connecticut average of 3.37.
Other nursing homes nearby
- Pilgrim Manor Cromwell, 0.6 mi · 5 of 5 stars · 16 citations
- Portland Care & Rehab Centre, Inc Portland, 1.6 mi · 5 of 5 stars · 11 citations
- Water's Edge Center for Health & Rehabilitation Middletown, 3.1 mi · 3 of 5 stars · 36 citations
- Apple Rehab Cromwell Cromwell, 3.4 mi · 2 of 5 stars · 41 citations
- Wadsworth Glen Health Care and Rehabilitation Cent Middletown, 3.6 mi · 1 of 5 stars · 46 citations
- John L. Levitow Health Care Center Rocky Hill, 3.6 mi · 5 of 5 stars · 15 citations
- 60 West Rocky Hill, 3.7 mi · 5 of 5 stars · 16 citations
- Apple Rehab Middletown Middletown, 4.4 mi · 3 of 5 stars · 55 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Autumn Lake Healthcare at Cromwell's Medicare star rating?
- CMS rates Autumn Lake Healthcare at Cromwell 4 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Autumn Lake Healthcare at Cromwell get at its last inspection?
- 9 health deficiencies at the standard inspection on April 2, 2026. The Connecticut average is 13.4.
- Has Autumn Lake Healthcare at Cromwell been fined?
- Yes. CMS lists 1 fine totaling $10,628 in the last three years.
- Does Autumn Lake Healthcare at Cromwell accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Autumn Lake Healthcare at Cromwell?
- CMS lists 13 owners and managers, and links the home to Autumn Lake Healthcare. Legal business name: CROMWELL OPERATIONS LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.