Home / Connecticut / Cromwell
Apple Rehab Cromwell
156 Berlin Road, Cromwell, CT 06416 · Capitol County · (860) 635-1010
85 certified beds, about 67 residents a day · For profit - Corporation · Medicare and Medicaid since 1992
Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075380 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 4, 2025, inspectors cited 15 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
Of 41 health citations since December 2021, 2 were rated as actual harm or immediate jeopardy to residents.
CMS lists 2 fines totaling $27,991 in the last three years; the largest was $16,801, and the latest is dated January 6, 2025.
Nurses and nurse aides worked 3.44 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.67 of those hours.
43.4% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
CMS links it to Apple Rehab, an affiliated group of 20 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
312/21
310/23
1404/24
101/25
1512/25
305/26
207/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 41 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
31D
4E
0F
Potential for minimal harm
0A
3B
1C
July 20, 2026Complaint inspection · 2 citations
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for two of three residents (Resident #1 and Resident #2) reviewed for abuse, the facility failed to ensure the resident was free from inappropriate physical contact.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure the clinical record was complete and accurate to include that an ordered medication was not administered for five (5) days and why it was not administered, and that attempts were made to clarify a physician order when requested by the pharmacy prior to filling a prescription.
May 13, 2026Complaint inspection · 3 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for wounds, the facility failed to ensure the State Agency was notified timely after the facility was notified of a threat of harm to a resident.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on observation, clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for wounds, the facility failed to ensure a thorough investigation was completed for an allegation of abuse as per facility policy.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for wounds, the facility failed to ensure the clinical record was complete and accurate to include documentation of a threat of harm to a resident.
December 4, 2025Standard inspection · 15 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews, review of clinical records, facility documentation, and facility policy for 3 of 5 sampled residents (Resident #11, #48, and #71) reviewed for infection control practices, the facility failed to ensure appropriate Personal Protective Equipment (PPE) was worn, and during a review of the water management plan, failed to follow consultant recommendations following positive Legionella testing.
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on interviews, clinical record review, and facility policy for 1 of 3 sampled residents (Resident #2) reviewed for activities of daily living (ADL), the facility failed to accommodate a resident's choice for bathing.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interviews, review of the clinical record, and facility policy for 1 of 3 residents (Resident #8), reviewed for the environment, the facility failed to notify the physician when a physician order directing the use of a bed cradle could not be implemented.
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on interviews, review of the clinical record, facility documentation, and facility policy for 1 of 3 sampled residents, (Resident #52) reviewed for abuse, the facility failed to suspend the accused staff member according to their abuse policy.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interviews, review of the clinical record, facility documentation, and facility policy for 1 of 3 residents, (Resident #52) reviewed for abuse, the facility failed to report an allegation of abuse to the State Agency.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on observation, interviews, review of clinical records, facility documentation, and facility policy for 1 of 3 residents, (Resident #52) reviewed for abuse, the facility failed to conduct an investigation per the abuse policy.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on interviews, record review and policy review for the only sampled resident (Resident # 7), reviewed for pain, the facility failed to transcribe and implement new physician's orders for medications.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, interviews, review of the clinical record, and facility policy for 1 of 4 sampled residents (Resident #5) reviewed for accidents, the facility failed to obtain and document orthostatic (positional) blood pressures per the physician's order, failed to ensure the resident's condition was documented for 72 hours following a fall per the facility practice, and for 1 of 3 sampled residents (Resident #44) reviewed for pressure ulcers, the facility failed to set an alternating pressure mattress at the correct setting, per the physician order and Resident Care Plan.
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on review of the clinical record, interviews, and facility policy for 2 of 3 sampled residents (Resident #12 and Resident #38) reviewed for Intravenous (IV) therapy, the facility failed to ensure staff obtained physician orders for routine care and maintenance of peripherally inserted IV sites and failed to consistently document observations of the IV site and the presence or absence of adverse reactions per the facility policy.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on interviews, and record and policy reviews for the only sampled resident (Resident # 7) reviewed for pain, the facility failed to review the clinical record to ensure appropriate management of pain.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interviews, review of the clinical record and facility policy, for 2 of 5 sampled residents (Resident #5 and Resident #54) reviewed for unnecessary medications, for Resident #5 the facility failed to ensure a Monthly Medication Regimen review was completed, and for Resident #54, the facility failed to ensure a timely response to a pharmacist recommendation.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, facility policy, and interviews during a review of medication storage and labeling, for 1 of 2 medication rooms observed, the facility failed to ensure that expired medications were discarded, failed to ensure medications were labeled appropriately, and failed to ensure medications requiring refrigeration for 5 residents (Resident #3, 10, 14, 39 and 55) were stored at the appropriate temperature.
- D Provide routine and 24-hour emergency dental care for each resident.
Inspectors wroteBased on observation, interviews, review of the clinical record and facility policy for the only sampled resident, (Resident #6), reviewed for dental services, the facility failed to assist with obtaining routine dental services upon request.
- D Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on interviews, facility documentation and policy review, the facility failed to develop, monitor and implement an effective Quality Assurance Performance Improvement plan.
- B Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on review of the clinical record, facility policy, and interviews for the only sampled resident (Resident #68) reviewed for hospitalization, the facility failed to ensure that a bed hold notification was provided.
January 6, 2025Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record reviews, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #1) who was dependent on staff for personal hygiene and incontinent care, the facility failed to follow the physician's orders for two (2) staff to assist the resident when being turned from side to side during care which resulted in a fall off the bed and the resident sustaining a laceration to the head.
April 9, 2024Standard inspection, Complaint inspection · 14 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, clinical record review, review of facility policy, and interview for the only sampled resident (Resident #71) reviewed for a death record, the facility failed to ensure that liquids were not accessible to a resident who was on aspiration (choking) precautions.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interviews, and facility policy for Resident #22 and Resident #65, the facility failed to follow infection control practices on 1 of 3 units to provide a clean environment, by improperly storing disposable medical equipment. During a tour of the laundry area, the facility failed to ensure a clean environment for laundry and for 1 of 4 residents reviewed for pressure ulcers, the facility failed to use appropriate hand hygiene and personal protective equipment (PPE) when providing wound care.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, clinical record review, facility documentation, facility policy, and interviews for 1 of 4 residents (Resident #39) reviewed for accidents, the facility failed to ensure a dignified dining experience.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on review of the clinical record, facility policy, and interviews for 3 of 24 residents (Resident #69, Resident #474, and Resident #572) reviewed for Advance Directives, the facility failed to obtain Advance Directives upon admission and failed to ensure the resident's preference was honored according to the physician order.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on staff interviews, record review, review of facility documentation and facility policy for 1 of 2 sampled residents (Resident #13) reviewed for mistreatment, the facility failed to ensure Resident #13 was not treated in a scolding manner.
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on staff interviews, record review, review of facility documentation and facility policy for 1 of 2 sampled residents (Resident #13) reviewed for mistreatment, the facility failed to prevent a Nurse Aide (NA #3) from working during an investigation of mistreatment.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for 2 of 4 residents (Resident #13 and Resident #40) reviewed for timeliness of providing Activities of Daily Living (ADLs), the facility failed to report an allegation of mistreatment to the State Agency.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy and interviews for 2 of 4 sampled residents (Resident #30, Resident #65) reviewed for skin conditions, the facility failed to properly transcribe physician orders resulting in physician orders not being followed (Resident #30) and failed to follow physician's orders regarding Braden Scale Assessments and weekly body audits (Resident #65). Additionally, for the only sampled resident (Resident #71) reviewed for death, the facility failed to ensure that vital signs were taken per the physician orders.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on clinical record review, review of facility policy, and interviews, for 2 of 3 sampled residents (Resident #31 and Resident #53) who had a pressure ulcer/injury, the facility failed to ensure Braden scales and body audits were completed per the facility's policy and the physician's orders (Resident #31), and failed to ensure a low air loss mattress was set at the appropriate setting for Resident #53's weight.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #53) reviewed for nutrition, the facility failed to ensure that a monthly weight and reweight was obtained after a significant weight loss.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 1 sampled resident (Resident #61) reviewed for respiratory therapy, the facility failed to administer oxygen at the correct setting, per physician orders.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, interviews and review of the facility policy related to medication storage, the facility failed to properly secure a controlled substance and properly secure a medication storage room.
- C Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Inspectors wroteBased on observations and staff/resident interviews regarding required postings, the facility failed to ensure the required information related to contact information and how to file a complaint to the State Agency was posted in the facility.
- B Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations and interviews for 1 of 3 nursing units observed for environment, the facility failed to ensure the building was maintained in a clean, comfortable home-like manner.
October 4, 2023Complaint inspection · 3 citations
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure the resident was free from mistreatment.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review and interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure staff provided care in accordance with the resident plan of care.
- D Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of five employee file reviews (NA #1), the facility failed to ensure abuse education was provided and documented timely for a full-time personnel.
December 28, 2021Standard inspection · 3 citations
- E Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and procedures and interviews for one of two residents reviewed for dialysis (R# 50), the facility failed to ensure the resident who required dialysis receive such services in a consistent and or professional standard of practice.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, facility documentation review and interviews during the medication storage and labeling review for three of three medication rooms (North, [NAME] and East Units) the facility failed to ensure medications were stored safely in the medication refrigerator.
- B Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #16) reviewed for comprehensive assessment, the facility failed to accurately complete the comprehensive assessment.
Fire safety inspections
4 fire safety citations on file: 1 on December 4, 2025, 1 on April 9, 2024, 2 on December 28, 2021.
Every fire safety citation4 citations
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| January 6, 2025 | Fine | $11,190 |
| April 9, 2024 | Fine | $16,801 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.44 | 3.73 | 3.86 |
| Registered nurses | 0.67 | 0.69 | 0.69 |
| All nursing staff on weekends | 3.25 | 3.37 | 3.42 |
| Nurse aides | 2.05 | ||
| Licensed practical nurses | 0.72 | ||
| Nursing staff turnover (share who left in a year) | 43.4% | 37.4% | 45.8% |
| Registered nurse turnover | 38.5% | 38.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.51 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.51 on weekdays and 3.25 on weekends, 7% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.58 in April to June 2025 to 3.44 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.44 | 0.67 | 3.51 | 3.25 | 0.0% | 0 of 90 | 67 |
| Oct to Dec 2025 | 3.61 | 0.67 | 3.68 | 3.44 | 0.0% | 0 of 92 | 66 |
| Jul to Sep 2025 | 3.54 | 0.64 | 3.64 | 3.29 | 0.0% | 0 of 92 | 69 |
| Apr to Jun 2025 | 3.58 | 0.59 | 3.64 | 3.45 | 0.2% | 0 of 91 | 67 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 24.6 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.2 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 4.4 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.1 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.5 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 27.3 | 16.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.1 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 16.3 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 20.1 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.4 | 10.8 | 12.0 |
Owners and operators
Legal business name: RIDGEVIEW HEALTH CARE CENTER INC.. CMS links this home to Apple Rehab, a group of 20 nursing homes averaging 2.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Foley, Brian | 5% or greater direct ownership interest | Individual | 100% | 07/01/1993 |
| Singh, Devika | W-2 managing employee | Individual | 09/10/2018 | |
| Vess, Ryan | Corporate director | Individual | 03/15/2013 | |
| Foley, Brian | Corporate officer | Individual | 07/01/1993 | |
| Vess, Ryan | Corporate officer | Individual | 03/15/2013 | |
| Vess, Ryan | Operational/managerial control | Individual | 03/15/2013 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 11 problems in this area, most recently on July 20, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on December 4, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on December 4, 2025: "Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice."
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on July 20, 2026: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.25 hours per resident per day, below the Connecticut average of 3.37.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Pilgrim Manor Cromwell, 2.8 mi · 5 of 5 stars · 16 citations
- Ledgecrest Health Care Center Kensington, 3.4 mi · 4 of 5 stars · 28 citations
- Autumn Lake Healthcare at Cromwell Cromwell, 3.4 mi · 4 of 5 stars · 31 citations
- Wadsworth Glen Health Care and Rehabilitation Cent Middletown, 4.1 mi · 1 of 5 stars · 46 citations
- Civita Care Center at Newington Newington, 4.3 mi · 1 of 5 stars · 55 citations
- John L. Levitow Health Care Center Rocky Hill, 4.4 mi · 5 of 5 stars · 15 citations
- Portland Care & Rehab Centre, Inc Portland, 4.4 mi · 5 of 5 stars · 11 citations
- Water's Edge Center for Health & Rehabilitation Middletown, 4.7 mi · 3 of 5 stars · 36 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Apple Rehab Cromwell's Medicare star rating?
- CMS rates Apple Rehab Cromwell 2 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Apple Rehab Cromwell get at its last inspection?
- 15 health deficiencies at the standard inspection on December 4, 2025. The Connecticut average is 13.4.
- Has Apple Rehab Cromwell been fined?
- Yes. CMS lists 2 fines totaling $27,991 in the last three years.
- Does Apple Rehab Cromwell accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Apple Rehab Cromwell?
- CMS lists 6 owners and managers, and links the home to Apple Rehab. Legal business name: RIDGEVIEW HEALTH CARE CENTER INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.