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Home / Missouri / Kansas City

Bishop Spencer Place, Inc, the

4301 Madison Avenue, Kansas City, MO 64111 · Jackson County · (816) 931-4277

57 certified beds, about 47 residents a day · Non profit - Corporation · Medicare and Medicaid since 2003

Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 265768 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 9, 2026, inspectors cited 9 health deficiencies (the Missouri average is 11.4, the national average 9.2).

Of 24 health citations since July 2022, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $8,021 in the last three years; the largest was $8,021, and the latest is dated July 29, 2024.

Nurses and nurse aides worked 5.46 hours per resident per day, against 3.43 across Missouri and 3.86 nationally. Registered nurses accounted for 0.84 of those hours.

40.6% of nursing staff left within the year CMS measured (Missouri average 56.0%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 24 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
11D
9E
3F
Potential for minimal harm
0A
0B
0C
January 9, 2026Standard inspection · 9 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 6, 2026
    Inspectors wroteBased on observation, interviews, and record review, the facility failed to maintain an appropriate infection control program to include a system for preventing, identifying, reporting, investigating, and controlling infections and communicable diseases for all residents, staff, volunteers, visitors, and others; and failed to ensure appropriate infection control practices were maintained during one sampled resident's (Resident #21) wound care treatment out of 14 sampled residents. The facility census was 53 residents. [...]
  2. F
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 6, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure an antibiotic stewardship (the effort to measure and improve how antibiotics are prescribed by clinicians and used by patients/residents) program was in place which had the potential to affect all residents in the facility. The facility census was 53 residents. [...]
  3. E
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 23, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure their facility Criminal Background Investigations policy showed a check of the Nurse Aide (NA) Registry would be completed for all potential facility employees and volunteers; subsequently, three facility employee records (Employees C, D, and E) out of five facility employee records sampled did not have NA Registry background screenings completed prior to hire, potentially affecting any resident at the facility. The facility census was 53 residents. Review of the facility's Criminal Background Investigations, HR-008 policy, revised 2/28/22, showed:-Applicants will complete the Post-Offer Credit Report Act (FCRA) Disclosure and confirm their understanding of the criminal background check requirement. [...]
  4. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 23, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure comprehensive care plans were up to date and reflected three sampled residents (Resident #50, #57, and #73) current status out of 14 sampled residents. The facility census was 53 residents. [...]
  5. D
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 23, 2026
    Inspectors wroteBased on interview and record review, the facility failed to accurately document the residents [NAME] Data Set (MDS-a federally mandated assessment instrument completed by facility staff for care planning) for a resident on hospice services by not marking section J item number J1400 for prognosis less than six months to live for one sampled resident (Resident #54) out of 14 sampled residents the facility census was 53 residents. Review of the facility policy titled [NAME] Place (BSP) Minimum Data Set revised 12/2/25 showed:-A Registered Nurse (RN), also known as the MDS Coordinator, would be responsible for conducting and coordinating the development, completion, and submission of the MDS Assessment for each resident.-The individual who completed a portion of the MDS must have certified the accuracy of that portion of the assessment. [...]
  6. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 23, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure a Preadmission Screening and Resident Review (PASRR a requirement to help ensure that individuals who have a mental disorder or intellectual disabilities are not inappropriately placed in nursing homes for long term care) for one sampled resident (Resident #57) was reviewed for accuracy and updated after admission to the facility out of 14 sampled residents. The facility census was 53 residents. A policy related to PASRRs was requested and not received prior to exit on 1/9/26.1. Review of Resident #57's PASRR Level One Screening dated 9/1/21 showed:-The screening had been completed by a local hospital prior to the resident's admission to the facility.-The resident did not show any signs or symptoms of a major mental disorder.-The resident had never been diagnosed with a major mental disorder. [...]
  7. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 23, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one sampled resident's (Resident #21) wound care orders were followed during observation of his/her wound care out of 14 sampled residents. The facility census was 53 residents. A policy related to following physician orders was requested and not received prior to exit on 1/9/26.1. Review of Resident #21's admission Record showed the resident readmitted to the facility on [DATE] with a diagnosis of Osteomyelitis (an infection and inflammation of bone tissue). Review of the resident's Order Summary Report dated January 2026 showed:-The resident had a Stage II (partial thickness loss of dermis presenting as a shallow open ulcer with a red or pink wound bed, without slough. [...]
  8. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 23, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one sampled resident (Resident #58) out of 14 sampled residents had bed assist devices installed in a timely manner, clarified if the resident needed a right side bed assist bar or bilateral bed devices, and failed to ensure the resident's care plan identified specifically the equipment needed to improve the resident's independence with bed mobility and transfers. The facility census was 53 residents. Review of the facility's Bed Rails Policy, revised 12/24/25 showed:-Bed rails will also refer to grab bars, halo bars, assist bars, and safety rails (adjustable metal or rigid plastic bars that attach to a bed). [...]
  9. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 23, 2026
    Inspectors wroteBased on interview and record review, the facility failed to provide catheter care, document catheter care, or refusal of catheter care for one sampled resident (Resident #33) out of 14 sampled residents. The facility census was 53 residents. Review of facility policy titled Management of Foley Catheters revised 12/2/2025 showed:-Document the care in the electronic medical record. 1. Review of Resident #33's Admissions Record showed the resident's readmission date of 11/11/25 with the following diagnoses:-Urinary tract infection.-End stage renal disease (ESRD is when you have permanent kidney failure that requires a regular course of dialysis or a kidney transplant). Review of the resident's Treatment Administration Record (TAR) dated November 2025 showed 13 out of 38 opportunities where catheter care was not documented. [...]
July 29, 2024Complaint inspection · 2 citations
  1. J
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 25, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure one sampled resident (Resident #1) was free from a significant medication error. On 7/12/24 Resident #1 was administered 5 milliliters (ml) (100 mg (milligrams)/5 ml) oral solution of morphine concentrate (a opiate medicine used to treat moderate to severe pain) instead of the physician ordered 0.5 ml (10 mg) by mouth PRN (as needed) every 6 hours for pain. Narcan (a medicine that can save someone from a prescription Opioid medicine overdose) was ordered by the physician due to the dosage being 10 times the amount ordered and administered. The facility census was 48 residents. The Administrator was notified on 7/24/24 at 2:12 P.M., of an Immediate Jeopardy (IJ) which began on 7/12/24. The IJ was removed on 7/24/24 as confirmed by surveyor onsite verification. [...]
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 28, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure two sampled residents (Resident #2 and #3) were free from medication errors, out of 10 sampled residents. On 3/25/24 Resident #2 was given the wrong medication when the Certified Medication Technician (CMT) handed the medication to Licensed Practical Nurse (LPN) A, who then administered the medication to the wrong resident, and on 4/4/24 Resident #3 was given his/her medication twice. A family member had given the medication to the resident and it was not signed out on the Medication Administration Record (MAR). When the resident returned to the facility the medication was given to the resident for the second time. The facility census was 48 residents. Review of the facility's Medication Administration policy, dated 6/29/2023, showed: [...]
February 6, 2024Standard inspection · 9 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on observation and interview, the facility failed to keep the walk-in freezer floors clean; to retain operable thermometers in all freezers to confirm adequate temperature ranges; to maintain sanitary food preparation equipment; to change the deep fryer oil in a timely manner; and to maintain plastic cutting boards in good condition to avoid food safety hazards (cross-contamination), in accordance with professional standards for food service safety. These deficient practices had the potential to affect all residents, visitors, volunteers, and staff who ate food from the kitchen. The facility's census was 53 residents with a licensed capacity for 57 residents at the time of the survey. 1. Observation on 1/31/24 between 9:07 A.M. and 11:30 A.M. during the initial kitchen inspection showed the following: [...]
  2. E
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    F569 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on interview and record review, the facility failed to disperse remaining resident trust account funds and to convey within 30 days of death, a final accounting of the resident trust fund account to the individual or probate jurisdiction administering the resident's estate in accordance with state law after the residents expired for three sampled residents (Residents #106, #107, and #108) out of three expired residents sampled for disbursement of funds. The facility census was 53 residents. Review of the facility's policy titled Management of Residents' Funds dated 2024 showed: -A representative of the business office would review the resident's records upon notification of a resident's death. [...]
  3. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure resident's oxygen tubing was stored in a bag and dated when staff had changed out the tubing for two sampled residents, (Resident #8 and Resident #304), and to ensure a resident's Continuous Positive Airway Pressure (CPAP - a machine that uses mild air pressure to keep breathing airways open while sleeping) machine had distilled water for the reservoir, and to ensure the resident's CPAP mask was cleaned daily for one sampled resident (Resident #305) and the CPAP mask was stored appropriately in a bag when not in use for one sampled resident (Resident #12) out of 15 sampled residents. The facility census was 53 residents. Review of the facility's Policy Oxygen Therapy for Adults in Long Term Care Setting, dated 8/4/22 showed: [...]
  4. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure three of the four medication carts were locked when the nursing staff was not within direct line of sight of the medication cart. The facility census was 53 residents. Review of the facility's policy, Storage of Medications, dated as retrieved on 2/6/24 showed: -The nursing staff would be responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner. -Compartments containing drugs and biologicals (a therapeutic substance, such as a vaccine or drug) should have been locked when not in use. -Carts used to transport such items should not have been left unattended if open or otherwise potentially available to others. 1. Observation on 1/31/24 at 11:25 A.M. with Registered Nurse (RN)/Wound Care Nurse (WCN) showed: -He/She went into a resident's room to do wound care. [...]
  5. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to properly screen and follow their policy for tuberculosis (TB-a communicable disease that affects especially the lungs, that is characterized by fever, cough, difficulty in breathing, abnormal lung tissue and function) for one sampled resident (Resident #47) out of five residents sampled for TB screening. The facility also failed to implement infection control practices by not following infection control protocols during wound care for one sampled resident (Resident #355); to ensure the Foley catheter (a tube passed into the bladder to drain urine) tubing was not touching the floor and the drainage bag was properly placed in a clean dignity/privacy bag (a bag to place a Foley catheter drainage bag into to keep out of view) for one sampled resident (Resident #30); [...]
  6. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on interview and record review, the facility failed to obtain a complete Preadmission Screening and Resident Review (PASRR - a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care) Level I Screening for one sampled resident (Resident #12) out of 15 sampled residents. The facility census was 53 residents. Review of the facility's Behavior Assessment and Monitoring Policy dated 3/13/23 showed: -The interdisciplinary team will utilize information from the PASRR process as well as complete a comprehensive assessment of the resident needs, strengths, goals, life history and preference using the Resident Assessment Instrument (RAI) process specified by Centers for Medicare and Medicaid Services (CMS). -The Preadmission and PASRR Process: [...]
  7. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a pain patch was not left on the resident's breakfast tray for one sampled resident (Resident #105) and to ensure a nursing staff member did not leave medications in the resident's room for the resident to self-administer without a nursing staff member present for one sampled resident (Resident #19) out of 15 sampled residents. The facility census was 53 residents. Review of the facility's policy titled Self-Administration of Medication dated as revised 3/8/21 showed instructions to assess residents to determine if they were capable of self-administering over-the-counter medications. 1. Review of Resident #105's care plan dated 1/24/24 showed the resident experienced pain. [...]
  8. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a physician ordered special mattress was in place to minimize a Stage III wound (a full thickness tissue loss. Subcutaneous fat may be visible but bone, tendon or muscle is not exposed. Slough may be present but does not obscure the depth of tissue loss. May include undermining or tunneling) for one sampled resident (Resident #2) out of 15 sampled residents. The facility census was 53 residents. Review of the facility's policy, Skin Care - Wound Care), dated 2/6/24 showed: -The Wound Care Team and/or the primary nurses were responsible for providing care for the patient with a skin wound. -Ordered or recommended wound care would have been provided by facility staff while properly following all standards of practice for wound care. -Staff was to have implemented Individualized Plan of Care. [...]
  9. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on interview and record review, the facility failed to complete the Pneumococcal Immunization Informed Consent form correctly before having the resident and nurse sign it; and failed to re-offer the immunization for one sampled resident (Resident #8) out of five residents sampled for immunizations. The facility census was 53 residents. Requested a policy for Pneumococcal Immunization and received an updated Consent for Vaccine form. 1. Review of Resident #8's face sheet showed he/she was admitted on [DATE] and re-admitted on [DATE] with the following diagnoses: -Chronic (persisting for a long time or constantly recurring) Obstructive Pulmonary Disease (COPD-condition involving constriction of the airways and difficulty or discomfort in breathing) with acute (sudden onset) lower respiratory infection. [...]
July 19, 2022Standard inspection · 4 citations
  1. E
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 2, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure residents receiving dialysis (a treatment for kidney failure that removes waste and excess fluids) had physician's orders indicating where and when the resident was to go for dialysis appointments and to ensure ongoing communication between the facility and dialysis centers was maintained to provide continuum of care and to develop individualized comprehensive care plans that included the resident's dialysis goals and interventions for two sampled residents (Resident #21 and Resident #41) out of 12 sampled residents. The facility census was 44 residents. Record review of the facility Caring for a Dialysis Resident policy dated 5/20/21 showed: -The care of the resident receiving dialysis services must reflect ongoing communication, coordination and collaboration between the facility and the dialysis staff. [...]
  2. E
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    F800 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 2, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to properly store food in the refrigerated walk-in unit and to practice sanitary and hygienic practices before, during and after food preparation tasks. These practices potentially affect an unknown number of residents who received their meals from the facility's kitchen. The facility census was 44 residents. 1. Observations on 7/15/22 between 5:03 A.M. and 7:29 A.M. in the kitchen, showed: -The Executive Chef (EC) walking around the various food preparation tables with a digital thermometer testing and taking food temperatures. -The EC had a surgical, infection control mask covering his/her mouth and nose. -The EC had facial hair protruding out from the sides of his/her surgical mask, resembling that of a beard. -The EC did not have his/her facial hair covered with a hair restraint. [...]
  3. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 2, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that foods were prepared in accordance with the current Food and Drug Administration (FDA) standards in order to preserve their nutrients. This practice potentially affects all residents and staff who eat foods from the kitchen. The facility census was 44 residents. 1. Observations on 7/15/22 between 5:03 A.M. and 7:29 A.M. in the kitchen, showed: -At 5:45 A.M. the Sousse Chef (SC) placed a tray of pork breakfast sausage links into the oven. -The oven was set at a temperature of 350ºF (degrees Fahrenheit - unit of measurement as a temperature scale). -At 6:10 A.M. the SC removed the tray of pork sausage links from the oven and took the temperatures. -The temperature of the pork sausage links read in excess of 200ºF. [...]
  4. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 2, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure oxygen nasal cannula (is the oxygen delivery tube with two small prongs that fit in the nostrils a medical device to provide supplemental oxygen therapy to people who have lower oxygen levels) tubing was stored per facility policy when not in use for one sampled resident (Resident #33) out of 12 sampled residents. The facility census was 44 residents. Record Review of Oxygen Therapy for Adults in Long Term Care Setting policy dated 11/2/19 revised 9/21/21 showed: - All nasal cannulas, oxygen tubing, and nebulizer masks are to be stored in a plastic bag when not being used. -All nasal cannulas and oxygen tubing is to be prevented from dragging or touching the floor by use of a plastic bag to store tubing. 1. [...]

Fire safety inspections

22 fire safety citations on file: 9 on January 9, 2026, 13 on February 6, 2024.

Every fire safety citation22 citations
  1. F
    Address subsistence needs for staff and patients.
    E 15 · January 9, 2026 · Corrected (the home has a date of correction)
  2. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · January 9, 2026 · Corrected (the home has a date of correction)
  3. F
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · January 9, 2026 · Corrected (the home has a date of correction)
  4. F
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · January 9, 2026 · Corrected (the home has a date of correction)
  5. F
    Provide a written emergency evacuation plan.
    K 711 · January 9, 2026 · Corrected (the home has a date of correction)
  6. F
    Have simulated fire drills held at unexpected times.
    K 712 · January 9, 2026 · Corrected (the home has a date of correction)
  7. E
    Install corridor and hallway doors that block smoke.
    K 363 · January 9, 2026 · Corrected (the home has a date of correction)
  8. E
    Ensure proper usage of power strips and extension cords.
    K 920 · January 9, 2026 · Corrected (the home has a date of correction)
  9. D
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · January 9, 2026 · Corrected (the home has a date of correction)
  10. F
    Implement emergency and standby power systems.
    E 41 · February 6, 2024 · Corrected (the home has a date of correction)
  11. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · February 6, 2024 · Corrected (the home has a date of correction)
  12. F
    Have properly located and lighted "Exit" signs.
    K 293 · February 6, 2024 · Corrected (the home has a date of correction)
  13. F
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · February 6, 2024 · Waiver
  14. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 6, 2024 · Corrected (the home has a date of correction)
  15. F
    Install corridor and hallway doors that block smoke.
    K 363 · February 6, 2024 · Waiver
  16. F
    Have elevators that firefighters can control in the event of a fire.
    K 531 · February 6, 2024 · Corrected (the home has a date of correction)
  17. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · February 6, 2024 · Corrected (the home has a date of correction)
  18. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 6, 2024 · Corrected (the home has a date of correction)
  19. E
    Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
    K 343 · February 6, 2024 · Corrected (the home has a date of correction)
  20. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · February 6, 2024 · Corrected (the home has a date of correction)
  21. E
    Ensure proper usage of power strips and extension cords.
    K 920 · February 6, 2024 · Corrected (the home has a date of correction)
  22. D
    Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
    K 929 · February 6, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
July 29, 2024Fine $8,021

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMissouriUnited States
All nursing staff (RN, LPN and aides)5.463.433.86
Registered nurses0.840.460.69
All nursing staff on weekends4.413.013.42
Nurse aides2.97
Licensed practical nurses1.65
Nursing staff turnover (share who left in a year)40.6%56.0%45.8%
Registered nurse turnover58.3%47.8%42.9%
Administrators who left1

CMS expects 3.50 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.88 on weekdays and 4.41 on weekends, 25% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.87 in April to June 2025 to 5.46 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.460.845.884.41 4.4%1 of 9047
Oct to Dec 20254.700.584.894.22 2.4%1 of 9245
Jul to Sep 20255.190.855.454.52 0.0%0 of 9243
Apr to Jun 20254.870.935.184.09 0.0%0 of 9144
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Missouri, Jan to Mar 20263.340.403.502.933.9%1.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMissouriUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
13.318.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.01.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
7.82.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.04.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.52.21.6
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
11.24.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.323.515.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
27.126.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
10.113.712.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.72.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.32.31.8

Owners and operators

Legal business name: THE BISHOP SPENCER PLACE INC.

NameRoleTypeShareSince
Achelphol, RichardCorporate directorIndividual01/01/2025
Calvin, KarenCorporate directorIndividual01/01/2022
Coulter, JamesCorporate directorIndividual01/01/2024
Elving, BeverlyCorporate directorIndividual01/01/2019
Havenhill, LisaCorporate directorIndividual01/19/2020
Hutcherson, AnneCorporate directorIndividual01/01/2024
Johnson, JaniCorporate directorIndividual01/15/2020
Johnston, NanetteCorporate directorIndividual01/01/2025
Keyse, AndrewCorporate directorIndividual01/01/2024
Lampo, JaneCorporate directorIndividual01/01/2022
McBride, SydneyCorporate directorIndividual08/11/2025
Meaux, AmyCorporate directorIndividual05/03/2025
Purcell, JasonCorporate directorIndividual01/01/2025
Wootton, KristenCorporate directorIndividual01/01/2025
Havenhill, LisaCorporate officerIndividual01/19/2019
McBride, SydneyCorporate officerIndividual08/11/2025
Saint Lukes Health System IncOperational/managerial controlOrganization12/16/1996
Achelphol, RichardOperational/managerial controlIndividual01/01/2025
Calvin, KarenOperational/managerial controlIndividual01/01/2022
Coulter, JamesOperational/managerial controlIndividual01/01/2024
Elving, BeverlyOperational/managerial controlIndividual01/01/2019
Havenhill, LisaOperational/managerial controlIndividual01/19/2020
Hutcherson, AnneOperational/managerial controlIndividual01/01/2024
Jackson, AnthonyOperational/managerial controlIndividual01/01/2025
Johnson, JaniOperational/managerial controlIndividual01/15/2020
Johnston, NanetteOperational/managerial controlIndividual01/01/2025
Keyse, AndrewOperational/managerial controlIndividual01/01/2024
Lampo, JaneOperational/managerial controlIndividual01/01/2022
McBride, SydneyOperational/managerial controlIndividual08/07/2025
Meaux, AmyOperational/managerial controlIndividual05/03/2025
Purcell, JasonOperational/managerial controlIndividual01/01/2025
Sparks, RandyOperational/managerial controlIndividual07/01/2025
Wootton, KristenOperational/managerial controlIndividual01/01/2025
Saint Lukes Health System IncAdp of the SNFOrganization06/27/2025
Jackson, AnthonyAdp of the SNFIndividual12/09/2025
Sparks, RandyAdp of the SNFIndividual12/09/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on January 9, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on January 9, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on January 9, 2026: "Provide and implement an infection prevention and control program."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on February 6, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  5. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

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Common questions

What is Bishop Spencer Place, Inc, the's Medicare star rating?
CMS rates Bishop Spencer Place, Inc, the 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Bishop Spencer Place, Inc, the get at its last inspection?
9 health deficiencies at the standard inspection on January 9, 2026. The Missouri average is 11.4.
Has Bishop Spencer Place, Inc, the been fined?
Yes. CMS lists 1 fine totaling $8,021 in the last three years.
Does Bishop Spencer Place, Inc, the accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Bishop Spencer Place, Inc, the?
CMS lists 36 owners and managers. Legal business name: THE BISHOP SPENCER PLACE INC.

Sources

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