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Home / Montana / Kalispell

Brendan House

350 Conway Dr, Kalispell, MT 59901 · Flathead County · (406) 751-6500

110 certified beds, about 92 residents a day · Non profit - Corporation · Medicare and Medicaid since 1985

Inside a hospital Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
5 of 5
Quality measures
1 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 275109 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 17, 2025, inspectors cited 16 health deficiencies (the Montana average is 11.2, the national average 9.2).

Of 33 health citations since September 2023, 3 were rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $56,940 in the last three years; the largest was $56,940, and the latest is dated July 17, 2025.

Nurses and nurse aides worked 4.60 hours per resident per day, against 4.05 across Montana and 3.86 nationally. Registered nurses accounted for 1.28 of those hours.

56.1% of nursing staff left within the year CMS measured (Montana average 54.8%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 33 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
23D
6E
1F
Potential for minimal harm
0A
0B
0C
July 30, 2026Complaint inspection · 2 citations
  1. E
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · deficient, provider has September 1, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure resident representatives were contacted to provide informed consent before medication, vaccine administration, and adaptive equipment/restraints were used for 4 (#s 10, 60, 94, and 99) of 30 sampled and supplemental residents.
  2. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and record review, the facility failed to ensure residents were free from verbal or physical abuse by staff for 1 (#43) of 30 sampled and supplemental residents. This deficient practice was corrected on 11/12/25.
July 17, 2025Standard inspection, Complaint inspection · 16 citations
  1. G
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) August 31, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent a severe weight loss in 1 (#5); and the facility failed to complete weekly weights for four weeks, on a new admission for 1 (#87) of 6 sampled residents for nutrition.
  2. E
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 31, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to obtain evaluations and provider orders for residents to self-administer medications for 4 (#s 28, 40, 90, and 93) of 11 residents sampled for self administration capabilities.
  3. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 31, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement care planned assessments for seatbelt use for 1 (#1); failed to include pertinent resident care items including cardiac monitoring and CPAP settings into a comprehensive care plan for 2 (#s 12 & 19); failed to include focus, goals, or interventions on the comprehensive care plan for oxygen use and nutritional supplement use for 1 (#87); and failed to include ADL's and mobility on a comprehensive care plan for 2 (#s 30 and 87) of 43 sampled residents.
  4. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 31, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide food at an appetizing temperature for 1 (#47) of 6 sampled residents for nutrition; and failed to ensure kitchen staff were wearing hair restraints, or wearing them properly, during food preparations. This deficient practice had the increased the risk of food borne illnesses for those who received meals in the facility.
  5. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 31, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide dignity and privacy for a resident being transported to the shower room for 1 (#53); and failed to provide dignity and privacy for a resident in a dining room without bottoms on, with a catheter, and full catheter bag showing, for 1 (#2) of 3 sampled residents for dignity. This deficient practice resulted in resident #53 feeling embarrassed.
  6. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 31, 2025
    Inspectors wroteBased on interviews and record review, the facility failed to ensure the medical provider was notified of a resident's severe weight loss, for one (#6) of 43 sampled residents. This deficient practice did not allow the physician the opportunity to plan or implement weight loss interventions.
  7. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 31, 2025
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide residents access to grievance forms and the opportunity to file grievances anonymously for 1 (#8) of 43 sampled residents.
  8. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 31, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to keep a resident free from a physical restraint for 1 (#60) of 1 sampled resident. This deficient practice caused the resident to be unable to get out of a Broda chair independently, and caused the resident to be agitated and yell to get out of the chair.
  9. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 31, 2025
    Inspectors wroteBased on interview, and record review, the facility failed to complete a baseline care plan within 48 hours of admission, to include the minimum health information necessary to properly care for 1 (#87) of 6 residents sampled for baseline care plans. This deficient practice puts the resident at risk of not receiving necessary care and services.
  10. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 31, 2025
    Inspectors wroteBased on interview and record review, the facility failed to update care plans as resident conditions and physician orders changed for 2 (#s 13 and 60) of 43 sampled residents.
  11. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 31, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide assistance with meals for a resident who required encouragement and one on one for eating for 1 (#60) of 5 sampled residents for nutrition. This deficient practice increased the risk for the resident not receiving necessary care and services with meals.
  12. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 31, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure an Unstageable pressure injury received care and services to prevent worsening of a pressure injury after admission for 1 (#5) of 3 sampled residents for pressure ulcers. Resident #5 was admitted with an Unstageable pressure injury to his right heel. There was a lack of information to determine if the wound was worsening.
  13. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 31, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident was provided tube feeding without complications to maintain his weight for 1 (#69) of 2 sampled residents for tube feeding.
  14. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 31, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility licensed nursing staff failed to ensure a physician's order was in place for a resident's oxygen use, for 1 (#87) of 3 sampled residents for oxygen use.
  15. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 31, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff adhered to standards of practice for infection control by not using proper hand hygiene and glove changes during wound care for 2 (#s 5 and 60), and failed to use proper infection control practices for 2 (#s 5 and 69) of 13 sampled residents for infection control by not adhering to practices for Enhanced Barrier Precautions by not wearing a gown during wound care, suctioning, and tube feeding. This deficient practice had increased the risk of the spread of infection for all residents in the facility.
  16. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 31, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure residents received, or had the opportunity to receive, the pneumococcal vaccine series for 2 (#s 1 and 87) of 5 sampled residents for vaccinations.
August 29, 2024Standard inspection, Complaint inspection · 8 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 11, 2024
    Inspectors wroteBased on observations, interviews, and record review, the facility staff failed to wear hair restraints or wear them properly during food preparations to prevent hair from entering the food, which increased the risk of hair falling in the food served to the residents.
  2. E
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 11, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to notify the physician and family of a significant weight loss for 1 (#19); and a severve weight loss for 1 (#52) of 22 sampled residents.
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 11, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure proper staff hand hygiene was used during meal service in a common dining room; failed to ensure proper hand hygiene was used when delivering meal trays to resident rooms, for 6 (#s 16, 25, 46, 52, 61, and 70); and failed to ensure laboratory personnel followed infection control practices during a blood draw for 1 (#259) of 22 sampled residents.
  4. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 4, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure laboratory personnel in the facility provided privacy during a blood draw, for 1 (#259) of 22 sampled residents.
  5. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 11, 2024
    Inspectors wroteBased on interview and record review, the facility failed to report an alleged incident of abuse within the required 24 hour reporting period for 1 (#270) of 3 sampled residents for abuse.
  6. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 11, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to protect a vulnerable resident from potential harm during an abuse investigation, for 1 (#270) of 22 sampled residents. This practice increased the risk of other vulnerable residents receiving care from the accused staff member.
  7. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 11, 2024
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide therapeutic diets to optimize the nutritional status for 2, (#s 25 and 41) of 22 sampled residents. This practice had the potential to affect any resident at risk for nutritional decline and resulted in severe weight loss for 1 (#41).
  8. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 11, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents received tube feedings as ordered, for 2 (#s 36 and 77) of 22 sampled residents.
September 14, 2023Standard inspection · 7 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) October 29, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent and provide services necessary to promote healing on one facility acquired pressure ulcer for 1 (#62), and the wound was Unstageable, tunneling, and difficult to heal, of 23 sampled residents.
  2. G
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) October 29, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain an adequate nutritional status for 1 (#62), resulting in a severe weight loss; and failed to provide a physician ordered therapeutic diet for 1 (#66) of 23 sampled residents. 1. During an observation on 9/12/23 at 9:22 a.m., resident #62 was in his bed in low fowler's position (head slightly elevated) and stated he was unable to reach his water on the bedside table. During an observation and interview on 9/12/23 at 2:09 p.m., staff member L was in resident #62's room assisting with a bed bath and wound dressing change. Staff member L stated resident #62, is not wanting food lately but loves the shakes, boost, I think. So, I offered him a bite of strawberries but he said no earlier. He drank the shake. He didn't eat last night either. He eats independently, but he's my buddy so I come and encourage him. [...]
  3. D
    Prepare residents for a safe transfer or discharge from the nursing home.
    F624 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 29, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide sufficient preparation and orientation to a resident to ensure a safe discharge from the facility by discharging the resident to the front yard of a charity building, with no means of shelter, for 1 (#126) of 27 sampled residents. This deficient practice had the potential to cause the resident psychosocial harm, resulting in the resident crying and feeling distraught.
  4. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 29, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to care plan a resident's need for visitors to check in with the nurse's station before entering his room, related to behaviors of having inappropriate items and substances brought in, for 1 (#82) of 27 sampled residents.
  5. D
    Plan the resident's discharge to meet the resident's goals and needs.
    F660 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 29, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement an effective and safe discharge planning process that would effectively transition the resident to post-discharge care, and failed to involve the resident in the development of the discharge plan, for 1 (#126) of 27 sampled residents, which resulted in the resident becoming homeless, and 1 (#11) became involved as the room mate and he was upset with #126.
  6. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 29, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident had unnecessary medication removed from her orders at admission, and after not using for several weeks, for 1 (#90) of 27 sampled residents.
  7. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 30, 2023
    Inspectors wroteBased on interview and record review, the facility staff failed to properly administer a narcotic medication to 1 (#87) of 27 sampled residents, resulting in the resident receiving five times the dose ordered by the physician, a significant medication error, and creating the potential for significant harm.

Fire safety inspections

10 fire safety citations on file: 3 on July 17, 2025, 4 on August 29, 2024, 3 on September 14, 2023.

Every fire safety citation10 citations
  1. F
    Conduct testing and exercise requirements.
    E 39 · July 17, 2025 · Corrected (the home has a date of correction)
  2. E
    Meet other general requirements that are deficient.
    K 300 · July 17, 2025 · Corrected (the home has a date of correction)
  3. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 17, 2025 · Corrected (the home has a date of correction)
  4. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · August 29, 2024 · Corrected (the home has a date of correction)
  5. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · August 29, 2024 · Corrected (the home has a date of correction)
  6. D
    Have properly located and lighted "Exit" signs.
    K 293 · August 29, 2024 · Corrected (the home has a date of correction)
  7. D
    Meet other general requirements that are deficient.
    K 300 · August 29, 2024 · Corrected (the home has a date of correction)
  8. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · September 14, 2023 · Corrected (the home has a date of correction)
  9. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · September 14, 2023 · Corrected (the home has a date of correction)
  10. E
    Meet requirements for the installation and maintenance of medical gas and medical vacuum systems.
    K 902 · September 14, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
July 17, 2025Fine $56,940

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMontanaUnited States
All nursing staff (RN, LPN and aides)4.604.053.86
Registered nurses1.280.980.69
All nursing staff on weekends4.183.593.42
Nurse aides2.67
Licensed practical nurses0.65
Nursing staff turnover (share who left in a year)56.1%54.8%45.8%
Registered nurse turnover56.4%48.3%42.9%
Administrators who left0

CMS expects 3.32 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.77 on weekdays and 4.18 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.61 in April to June 2025 to 4.60 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.601.284.774.18 0.0%0 of 9092
Oct to Dec 20254.661.314.824.23 0.0%0 of 9296
Jul to Sep 20254.511.254.664.15 0.0%0 of 9295
Apr to Jun 20254.611.414.814.12 0.0%0 of 9197
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Montana, Jan to Mar 20263.910.894.103.4611.6%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMontanaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
26.718.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
5.22.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.02.91.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
6.54.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.71.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
23.117.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
11.56.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
22.020.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
20.319.223.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
19.114.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.11.41.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.82.21.8

Owners and operators

Legal business name: NORTHWEST HORIZONS INC.

NameRoleTypeShareSince
Mtwy Health5% or greater direct ownership interestOrganization100%02/16/1984
Bartholomew, CraigManaging control - governing bodyIndividual09/01/2023
Cook, KeithManaging control - governing bodyIndividual09/01/2023
Duncan, HeidiManaging control - governing bodyIndividual09/01/2023
Goguen, MichaelManaging control - governing bodyIndividual09/01/2023
Gordon, AliceManaging control - governing bodyIndividual09/01/2023
Harris, MichelleManaging control - governing bodyIndividual09/01/2023
Kaptanian, MelissaManaging control - governing bodyIndividual09/01/2023
Karas, JaneManaging control - governing bodyIndividual09/01/2023
Bartholomew, CraigCorporate directorIndividual09/01/2023
Bennett, DonaldCorporate directorIndividual06/01/2022
Cook, KeithCorporate directorIndividual09/01/2023
Duncan, HeidiCorporate directorIndividual09/01/2023
Goguen, MichaelCorporate directorIndividual09/01/2023
Gordon, AliceCorporate directorIndividual09/01/2023
Harris, MichelleCorporate directorIndividual09/01/2023
Kaptanian, MelissaCorporate directorIndividual09/01/2023
Karas, JaneCorporate directorIndividual09/01/2023
Matosich, BonnieCorporate directorIndividual09/17/2020
Nystuen, RobertCorporate directorIndividual01/01/2022
Perser, KarenCorporate directorIndividual07/01/2019
Ray, ThomasCorporate directorIndividual01/28/2021
Seger, ClintonCorporate directorIndividual09/01/2023
Siomos, VassilisCorporate directorIndividual07/01/2022
Stout Paterson, CourtneyCorporate directorIndividual07/01/2019
Gibson, WilliamCorporate officerIndividual03/01/2018
Layton, EllenCorporate officerIndividual08/28/2024
Ott, JustinCorporate officerIndividual08/28/2024
Pilgrim, PattiCorporate officerIndividual01/06/2025
Seger, ClintonCorporate officerIndividual09/01/2023
Bilau, KellyOperational/managerial controlIndividual04/17/2013
Burke, BrigidOperational/managerial controlIndividual05/20/2024
Eby, KerryOperational/managerial controlIndividual07/01/2022
Robbins, AnnaOperational/managerial controlIndividual07/12/2023
Rooney, JennyOperational/managerial controlIndividual01/19/2026
Vanterpool, AmyOperational/managerial controlIndividual01/29/2024
Bilau, KellyAdp of the SNFIndividual05/15/2025
Burke, BrigidAdp of the SNFIndividual05/20/2024
Eby, KerryAdp of the SNFIndividual05/16/2025
Robbins, AnnaAdp of the SNFIndividual07/12/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on July 17, 2025: "Provide enough food/fluids to maintain a resident's health."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 8 problems in this area, most recently on July 30, 2026: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on July 17, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on July 30, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."

Other nursing homes nearby

Montana contacts for a concern about a nursing home

These are the official offices in Montana. NursingHomeClear cannot take or act on complaints.

Common questions

What is Brendan House's Medicare star rating?
CMS rates Brendan House 2 out of 5 stars overall, with 2 for health inspections, 5 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Brendan House get at its last inspection?
16 health deficiencies at the standard inspection on July 17, 2025. The Montana average is 11.2.
Has Brendan House been fined?
Yes. CMS lists 1 fine totaling $56,940 in the last three years.
Does Brendan House accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Brendan House?
CMS lists 40 owners and managers. Legal business name: NORTHWEST HORIZONS INC.

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