Bridgewater Healthcare Center
14751 Carey Road, Carmel, IN 46033 · Hamilton County · (317) 575-2208
120 certified beds, about 111 residents a day · For profit - Corporation · Medicare and Medicaid since 2011
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 155790 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 13, 2026, inspectors cited 3 health deficiencies (the Indiana average is 7.2, the national average 9.2).
None of its 18 health citations since December 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.42 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.51 of those hours.
41.7% of nursing staff left within the year CMS measured (Indiana average 45.9%).
CMS links it to Communicare Health, an affiliated group of 110 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
312/23
507/24
606/25
305/26
106/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
17D
1E
0F
Potential for minimal harm
0A
0B
0C
June 11, 2026Complaint inspection · 1 citation
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident with a nasogastric tube was sent to the hospital for an evaluation in a timely manner as ordered by the physician for 1 of 3 residents reviewed for enteral feedings. (Resident B)
May 13, 2026Standard inspection · 3 citations
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to ensure insulin was administered according to the physician's order or new orders were documented, daily weights were obtained according to the physician's order, and cardiac medications were held according to the physician's ordered parameters for 4 of 4 residents reviewed for quality of care. (Resident 21, 6, 13 and 117)
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to ensure a comprehensive care plan for a cardiac pacemaker was implemented for 1 of 1 resident reviewed for comprehensive care planning. (Resident 100)
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure physician's orders for oxygen administration were in place for 1 of 2 residents reviewed for respiratory care. (Resident 101)
June 16, 2025Standard inspection, Complaint inspection · 6 citations
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review, the facility failed to ensure the comprehensive care plan was reviewed, revised, and developed by the interdisciplinary team for 2 of 3 residents reviewed for comprehensive care plans. (Resident 27 and 19)
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to ensure blood pressure medications were administered according to the physician's orders for 2 of 4 residents reviewed for quality of care. (Resident 20 and 27)
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure staff followed the facility policy and procedure for reconciliation of controlled medications for 2 of 3 narcotic reconciliation logs reviewed for medication storage. (3000 and 4000 units)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure medications were stored in their original containers, were labeled with an open date, and outdated medications were discarded in 2 of 4 medication carts (3000 and 4000 units) and in 1 of 2 medication refrigerators (4000 unit) reviewed for medication storage. (4000 Unit)
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure food items stored in the unit kitchen refrigerators were dated for 2 of 4 kitchenettes reviewed for food storage. (3000 and 4000 units)
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure Personal Protective Equipment (PPE) was worn in an Enhanced Barrier Precaution (EBP) room while providing care and wound care was completed according to the standard of practice for 2 of 2 residents randomly observed for infection control. (Resident 80 and 77)
July 22, 2024Standard inspection · 5 citations
- D Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Inspectors wroteBased on interview and record review, the facility failed to exercise reasonable care for the protection of a resident's cell phone holder from loss or theft for 1 of 1 resident reviewed for personal property. (Resident 16)
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to have a comprehensive care plan for a resident with congestive heart failure (CHF) for 1 of 4 residents reviewed for care planning. (Resident 3)
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure there was a system in place for communication with a resident who did not speak English as the primary language for 1 of 1 resident reviewed for communication. (Resident 91)
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on interview and record review, the facility failed to ensure the physician was notified when a resident had a weight change in a timely manner for 1 of 4 residents reviewed for nutrition. (Resident 3)
- D Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Inspectors wroteBased on observation, interview and record review, the facility failed to identify and treat a resident's behavior symptom of hoarding for 1 of 1 resident reviewed for behavioral health. (Resident 70)
December 18, 2023Complaint inspection · 3 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview and record review, the facility staff failed to answer a call light for 1 of 1 call light observed flashing on unit 3000. (room [ROOM NUMBER])
- D Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Inspectors wroteBased on observation, interview and record review, the facility failed to check/change a colostomy bag prior to the bag bursting, failed to follow facility protocol when changing and cleaning the resident, and failed to provide a clean brief for 1 of 1 resident reviewed colostomy care. (Resident C)
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview and record review, the facility failed to provide medications/treatments per the physician's order and failed to document in the Medication and Treatment Record the reason for the omission of the medications/treatments for 2 of 3 residents reviewed for medication administration. (Resident B and C)
Fire safety inspections
12 fire safety citations on file: 5 on May 13, 2026, 3 on June 16, 2025, 1 on March 5, 2025, 3 on July 22, 2024.
Every fire safety citation12 citations
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Ensure proper usage of power strips and extension cords.
- C Implement emergency and standby power systems.
- C Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Install corridor and hallway doors that block smoke.
- E Provide properly protected cooking facilities.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- E Ensure proper usage of power strips and extension cords.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Indiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.42 | 3.69 | 3.86 |
| Registered nurses | 0.51 | 0.67 | 0.69 |
| All nursing staff on weekends | 3.16 | 3.25 | 3.42 |
| Nurse aides | 1.89 | ||
| Licensed practical nurses | 1.01 | ||
| Nursing staff turnover (share who left in a year) | 41.7% | 45.9% | 45.8% |
| Registered nurse turnover | 50.0% | 40.3% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.63 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.53 on weekdays and 3.16 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.48 in April to June 2025 to 3.42 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.42 | 0.51 | 3.53 | 3.16 | 0.0% | 0 of 90 | 111 |
| Oct to Dec 2025 | 3.40 | 0.55 | 3.49 | 3.20 | 0.0% | 0 of 92 | 111 |
| Jul to Sep 2025 | 3.41 | 0.60 | 3.48 | 3.23 | 0.0% | 0 of 92 | 105 |
| Apr to Jun 2025 | 3.48 | 0.62 | 3.55 | 3.29 | 0.0% | 0 of 91 | 103 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Indiana, Jan to Mar 2026 | 3.63 | 0.62 | 3.80 | 3.19 | 3.4% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Indiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 5.1 | 11.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.6 | 1.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.2 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.4 | 11.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.9 | 3.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.9 | 13.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.8 | 22.2 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.4 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.5 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.9 | 1.4 | 1.8 |
Owners and operators
Legal business name: HANCOCK REGIONAL HOSPITAL. CMS links this home to Communicare Health, a group of 110 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Hancock Regional Hospital | 5% or greater direct ownership interest | Organization | 100% | 02/01/2015 |
| Bond, Maria | Managing control - governing body | Individual | 07/01/2021 | |
| Clark, Timothy | Managing control - governing body | Individual | 05/01/2015 | |
| Daugherty, Joshua | Managing control - governing body | Individual | 01/01/2020 | |
| Felker, Dean | Managing control - governing body | Individual | 05/01/2015 | |
| Joyner, Sara | Managing control - governing body | Individual | 01/01/2022 | |
| Long, Steven | Managing control - governing body | Individual | 11/14/2018 | |
| Willard, Lacey | Managing control - governing body | Individual | 07/01/2022 | |
| Wilson, Roy | Managing control - governing body | Individual | 05/01/2015 | |
| Carey Mgt Co LLC | Operational/managerial control | Organization | 09/01/2017 | |
| Burdsall, Patrick | Operational/managerial control | Individual | 07/05/2022 | |
| Long, Steven | Operational/managerial control | Individual | 11/14/2018 | |
| Mustaklem, Marwan | Operational/managerial control | Individual | 04/01/2023 | |
| Odenthal, Richard | Operational/managerial control | Individual | 09/01/2017 | |
| Bond, Maria | Trustee of the SNF | Individual | 07/01/2021 | |
| Clark, Timothy | Trustee of the SNF | Individual | 05/01/2015 | |
| Daugherty, Joshua | Trustee of the SNF | Individual | 01/01/2020 | |
| Felker, Dean | Trustee of the SNF | Individual | 05/01/2015 | |
| Joyner, Sara | Trustee of the SNF | Individual | 01/01/2022 | |
| Willard, Lacey | Trustee of the SNF | Individual | 07/01/2022 | |
| Wilson, Roy | Trustee of the SNF | Individual | 05/01/2015 | |
| Carey Mgt Co LLC | Adp of the SNF | Organization | 09/01/2017 | |
| Omega Healthcare Investors Inc | Adp of the SNF | Organization | 07/31/2025 | |
| Omg in Mstr Lsco LLC | Adp of the SNF | Organization | 09/01/2017 | |
| Burdsall, Patrick | Adp of the SNF | Individual | 07/05/2022 | |
| Mustaklem, Marwan | Adp of the SNF | Individual | 07/31/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on June 11, 2026: "Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on May 13, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on June 16, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on July 22, 2024: "Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.16 hours per resident per day, below the Indiana average of 3.25.
Other nursing homes nearby
- Restoracy of Carmel Carmel, 2.3 mi · 4 of 5 stars · 22 citations
- McGivney Health Care Center Carmel, 2.4 mi · 2 of 5 stars · 43 citations
- Majestic Care of Carmel Carmel, 3 mi · 2 of 5 stars · 24 citations
- Carmel Health & Living Community Carmel, 3.1 mi · 2 of 5 stars · 30 citations
- Barrington of Carmel, the Carmel, 3.2 mi · 5 of 5 stars · 4 citations
- Wellbrooke of Carmel Carmel, 3.5 mi · 3 of 5 stars · 25 citations
- Maple Park Village Westfield, 3.6 mi · 2 of 5 stars · 21 citations
- Wellbrooke of Westfield Westfield, 4.3 mi · 5 of 5 stars · 19 citations
Indiana contacts for a concern about a nursing home
These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.
Common questions
- What is Bridgewater Healthcare Center's Medicare star rating?
- CMS rates Bridgewater Healthcare Center 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Bridgewater Healthcare Center get at its last inspection?
- 3 health deficiencies at the standard inspection on May 13, 2026. The Indiana average is 7.2.
- Has Bridgewater Healthcare Center been fined?
- CMS lists no fines in the last three years.
- Does Bridgewater Healthcare Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Bridgewater Healthcare Center?
- CMS lists 26 owners and managers, and links the home to Communicare Health. Legal business name: HANCOCK REGIONAL HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.