What is Wellbrooke of Westfield's Medicare star rating?

CMS rates Wellbrooke of Westfield 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Wellbrooke of Westfield get at its last inspection?

2 health deficiencies at the standard inspection on March 17, 2026. The Indiana average is 7.2.

Has Wellbrooke of Westfield been fined?

CMS lists no fines in the last three years.

Does Wellbrooke of Westfield accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Wellbrooke of Westfield?

CMS lists 39 owners and managers, and links the home to Trilogy Health Services. Legal business name: HANCOCK REGIONAL HOSPITAL.

Wellbrooke of Westfield: Inspections, Staffing & Ratings

The record in brief

At its most recent standard inspection, on March 17, 2026, inspectors cited 2 health deficiencies (the Indiana average is 7.2, the national average 9.2).

None of its 19 health citations since November 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.28 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.81 of those hours.

46.0% of nursing staff left within the year CMS measured (Indiana average 45.9%).

CMS links it to Trilogy Health Services, an affiliated group of 127 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

211/23

904/24

504/25

106/25

203/26

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

16D

Potential for minimal harm

March 17, 2026Standard inspection · 2 citations

D

PASARR screening for Mental disorders or Intellectual Disabilities

F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 30, 2026

Inspectors wroteBased on interview and record review, the facility failed to ensure a Preadmission Screening and Resident Review (PASARR) was completed for 1 of 4 residents reviewed for PASARR. (Resident 13)
D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Past noncompliance: already fixed when inspectors found it

Inspectors wroteBased on interview and record review, the facility failed to ensure a medication was held according to the physician's order for 2 of 2 residents reviewed for quality of care. (Resident 3 and 58) The deficient practice was corrected on 3/6/26, prior to the start of the survey, and was therefore past noncompliance.

June 5, 2025Complaint inspection · 1 citation

D

Keep residents' personal and medical records private and confidential.

F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it

Inspectors wroteBased on interview and record review, the facility failed to ensure staff did not take and share unauthorized photos of a resident for 2 of 3 residents reviewed for privacy. (Resident B) The deficient practice was corrected on 5/8/25, prior to the start of the survey, and was therefore past noncompliance.

April 28, 2025Standard inspection · 5 citations

D

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 16, 2025

Inspectors wroteBased on interview and record review, the facility failed to ensure the pre-admission screening and resident review (PASARR) was completed accurately for 2 of 5 residents reviewed for PASARR. (Resident 18 and 33)
D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 16, 2025

Inspectors wroteBased on interview and record review, the facility failed to ensure there was sufficient documentation to show a behavior care plan was prepared by an interdisciplinary team, which included the participation of the resident and the resident's representative prior to initiation and to ensure care plan meetings were conducted and documented for 3 of 8 residents reviewed for care plans. (Resident 2, 23 and 42)
D

Provide safe and appropriate respiratory care for a resident when needed.

F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 16, 2025

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a resident's oxygen concentrator was turned on to deliver oxygen therapy according to the physician's order and failed to obtain a physician's order for the use of oxygen for 2 of 4 residents reviewed for respiratory care. (Resident 15 and 201)
D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 16, 2025

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a medication was labeled with a resident's name in 1 of 2 medication carts and staff signed the narcotic count log during shift change in 2 of 2 narcotic books reviewed for medication storage. (boardwalk south and 200 south)
D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 16, 2025

Inspectors wroteBased on interview and record review, the facility failed to ensure a resident's medical record was complete and accurately documented related to meal intakes for 1 of 1 resident reviewed for documentation. (Resident 2)

April 4, 2024Standard inspection, Complaint inspection · 9 citations

D

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 1, 2024

Inspectors wroteBased on interview and record review, the facility failed to ensure the Skilled Nursing Facility Advance Beneficiary Notice of Non-coverage (SNF ABN) options were documented as reviewed with the resident in the Electronic Health Record (EHR) and the resident choose correctly for 2 of 3 residents reviewed for beneficiary notices. (Resident 20 and I)
D

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 1, 2024

Inspectors wroteBased on interview and record review, the facility failed to notify the Office of the State Long-Term Care Ombudsman when a resident was hospitalized for 1 of 3 residents reviewed for hospitalization. (Resident J)
D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 1, 2024

Inspectors wroteBased on interview and record review, the facility failed to ensure a physician's order was transcribed correctly to the Medication Administration Record (MAR), to ensure a physician's order was followed, and to notify the physician when a physician's order was not followed for 1 of 1 resident reviewed for dialysis (Resident 25) and failed to monitor and document bowel movements for 2 of 5 residents reviewed for bowel and bladder function. (Resident F and G)
D

Provide safe and appropriate respiratory care for a resident when needed.

F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 1, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure oxygen was administered according to an active physician's order, failed to administer oxygen at the specified flow rate once an order was obtained, and failed to label the oxygen tubing for 1 of 2 residents reviewed for respiratory care. (Resident 307)
D

Ensure each resident’s drug regimen must be free from unnecessary drugs.

F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 1, 2024

Inspectors wroteBased on interview and record review, the facility failed to ensure a lab was obtained according to the physician's order and prior to giving an antibiotic for 1 of 2 residents reviewed for antibiotics. (Resident I)
D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 1, 2024

Inspectors wroteBased on interview and record review, the facility failed to ensure a correct diagnosis was added to an antipsychotic order and to monitor for psychotic symptoms for 1 of 5 residents reviewed for unnecessary medications. (Resident 10)
D

Employ staff that are licensed, certified, or registered in accordance with state laws.

F839 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 1, 2024

Inspectors wroteBased on interview and record review, the facility failed to ensure a staff member had a valid nursing license for 1 of 21 nurses reviewed for current licenses. (Registered Nurse 9)
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 1, 2024

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure medications were handled in a sanitary manner for 1 of 7 residents observed for medication administration (Resident D) and failed to ensure staff transported clean linen/gowns in a manner which prevents contamination for 2 of 3 staff observed transporting linen. (Housekeeper 5 and CNA 4)
C

Post nurse staffing information every day.

F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) May 1, 2024

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a current nurse staff posting was displayed daily at the beginning of each shift for 1 of 7 days reviewed for nurse staff posting. (3/27/24)

November 9, 2023Complaint inspection · 2 citations

E

Protect each resident from the wrongful use of the resident's belongings or money.

F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Past noncompliance: already fixed when inspectors found it

Inspectors wroteBased on interview and record review, the facility failed to protect residents from misappropriation of property, specifically medications, when a Registered Nurse removed discontinued medications from the facility without consent and ordered medications without the authorization of a licensed medical provider and then removed them from the facility for 5 of 5 residents reviewed for misappropriation of property. (Resident 2, 3, 4, 5, and 6) The deficient practice was corrected on 11/02/23, prior to the start of the survey and was therefore past noncompliance.
E

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Past noncompliance: already fixed when inspectors found it

Inspectors wroteBased on interview and record review, the facility failed to maintain a record of disposition/return of unused and discontinued medications to the pharmacy and failed to ensure a licensed physician or nurse practitioner authorized or prescribed medications for 5 of 5 residents reviewed for pharmacy services. (Resident 2, 3, 4, 5, and 6) The deficient practice was corrected on 11/02/23, prior to the start of the survey and was therefore past noncompliance.

Fire safety inspections

10 fire safety citations on file: 1 on April 28, 2025, 9 on April 4, 2024.

Every fire safety citation10 citations

F
Ensure that testing and maintenance of electrical equipment is performed.

K 921 · April 28, 2025 · Corrected (the home has a date of correction)
F
Implement emergency and standby power systems.

E 41 · April 4, 2024 · Corrected (the home has a date of correction)
F
Have an alternate power supply for its alarm system.

K 344 · April 4, 2024 · Corrected (the home has a date of correction)
F
Have approved installation, maintenance and testing program for fire alarm systems.

K 345 · April 4, 2024 · Corrected (the home has a date of correction)
F
Meet other general requirements that are deficient.

K 500 · April 4, 2024 · Corrected (the home has a date of correction)
F
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · April 4, 2024 · Corrected (the home has a date of correction)
E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

K 222 · April 4, 2024 · Corrected (the home has a date of correction)
E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

K 321 · April 4, 2024 · Corrected (the home has a date of correction)
E
Inspect, test, and maintain automatic sprinkler systems.

K 353 · April 4, 2024 · Corrected (the home has a date of correction)
E
Properly select, install, inspect, or maintain portable fire extinguishes.

K 355 · April 4, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Indiana	United States
All nursing staff (RN, LPN and aides)	4.28	3.69	3.86
Registered nurses	0.81	0.67	0.69
All nursing staff on weekends	3.84	3.25	3.42
Nurse aides	2.59
Licensed practical nurses	0.88
Nursing staff turnover (share who left in a year)	46.0%	45.9%	45.8%
Registered nurse turnover	37.5%	40.3%	42.9%
Administrators who left	0

CMS expects 4.33 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.46 on weekdays and 3.84 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.24 in April to June 2025 to 4.28 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	4.28	0.81	4.46	3.84	0.0%	0 of 90	52
Oct to Dec 2025	4.29	0.73	4.45	3.89	0.0%	0 of 92	52
Jul to Sep 2025	4.46	0.65	4.61	4.09	0.0%	1 of 92	48
Apr to Jun 2025	4.24	0.54	4.38	3.89	0.0%	0 of 91	49
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Indiana, Jan to Mar 2026	3.63	0.62	3.80	3.19	3.4%	0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Indiana

Job	Median	Middle half	Employed
Indiana, all employers
CNAs (nursing assistants)	$18.43	$17.80 to $21.36	33,640
LPNs and LVNs	$31.60	$29.35 to $35.30	14,480
Registered nurses	$40.14	$37.86 to $48.28	68,980
United States, nursing care facilities
CNAs (nursing assistants)	$20.67	$17.91 to $22.55	534,270
LPNs and LVNs	$33.86	$30.05 to $37.40	188,210
Registered nurses	$41.11	$37.85 to $47.68	142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Indiana	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	4.8	11.0	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.0	0.4	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	0.0	1.1	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	1.4	3.9	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.0	1.2	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	0.0	11.9	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	1.5	3.6	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	8.8	13.6	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	24.5	22.2	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	6.8	10.8	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	0.8	1.6	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.8	1.4	1.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Wellbrooke of Westfield's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (58.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

58.0% this home

Better than the national rate

US median of homes 51.5% · Indiana: 111 better, 7 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 167 eligible stays.

Potentially preventable readmissions

9.4% this home

No different from the national rate

US median of homes 10.7% · Indiana: 0 better, 17 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 187 eligible stays.

Infections that led to a hospital stay

7.2% this home

No different from the national rate

US median of homes 7.1% · Indiana: 0 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 100 eligible stays.

Self-care and mobility at discharge

65.7% this home

Median of homes: Indiana60.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 70 residents counted.

Falls with major injury

1.0% this home

Median of homes: Indiana0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 97 residents counted.

New or worsened pressure ulcers

0.9% this home

Median of homes: Indiana1.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 97 residents counted.

Medication list given at discharge

97.8% this home

Median of homes: Indiana100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 45 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: HANCOCK REGIONAL HOSPITAL. CMS links this home to Trilogy Health Services, a group of 127 nursing homes averaging 4.2 stars overall.

Name	Role	Type	Share	Since
Hancock Regional Hospital	5% or greater direct ownership interest	Organization	100%	07/01/2015
Bond, Maria	Managing control - governing body	Individual		07/01/2021
Clark, Timothy	Managing control - governing body	Individual		05/01/2025
Daugherty, Joshua	Managing control - governing body	Individual		01/01/2020
Felker, Dean	Managing control - governing body	Individual		05/01/2015
Joyner, Sara	Managing control - governing body	Individual		01/01/2022
Long, Steven	Managing control - governing body	Individual		11/14/2018
Willard, Lacey	Managing control - governing body	Individual		07/01/2022
Wilson, Roy	Managing control - governing body	Individual		05/01/2015
Lcs Westfield LLC	Operational/managerial control	Organization		07/01/2015
Hashmi, Syed	Operational/managerial control	Individual		04/15/2025
Long, Steven	Operational/managerial control	Individual		06/13/2022
Miller, Maggie	Operational/managerial control	Individual		05/08/2023
Bond, Maria	Trustee of the SNF	Individual		07/01/2021
Clark, Timothy	Trustee of the SNF	Individual		05/01/2025
Daugherty, Joshua	Trustee of the SNF	Individual		01/01/2020
Felker, Dean	Trustee of the SNF	Individual		05/01/2025
Joyner, Sara	Trustee of the SNF	Individual		01/01/2022
Willard, Lacey	Trustee of the SNF	Individual		07/01/2022
Wilson, Roy	Trustee of the SNF	Individual		05/01/2025
American Healthcare Reit Holdings LP	Adp of the SNF	Organization		12/01/2015
American Healthcare Reit Inc	Adp of the SNF	Organization		10/01/2018
Continental Merger Sub LLC	Adp of the SNF	Organization		10/01/2021
Gahc3 Trilogy Jv LLC	Adp of the SNF	Organization		12/01/2015
Gahc4 Trilogy Jv LLC	Adp of the SNF	Organization		10/01/2018
Ms Westfield LP	Adp of the SNF	Organization		12/01/2015
Paragon Outpatient Rehabilitation Services LLC	Adp of the SNF	Organization		12/01/2015
Trilogy Healthcare Holdings Inc	Adp of the SNF	Organization		08/25/2025
Trilogy Investors LLC	Adp of the SNF	Organization		12/01/2015
Trilogy Management Services LLC	Adp of the SNF	Organization		12/01/2015
Trilogy Opco LLC	Adp of the SNF	Organization		08/25/2025
Trilogy Pro Services LLC	Adp of the SNF	Organization		08/25/2025
Trilogy Propco II LLC	Adp of the SNF	Organization		08/25/2025
Trilogy Propco Master Tenant III LLC	Adp of the SNF	Organization		08/25/2025
Trilogy Property Holdings LLC	Adp of the SNF	Organization		08/25/2025
Trilogy Real Estate Investment Trust	Adp of the SNF	Organization		12/01/2015
Trilogy Reit Holdings LLC	Adp of the SNF	Organization		12/01/2015
Hashmi, Syed	Adp of the SNF	Individual		04/15/2025
Miller, Maggie	Adp of the SNF	Individual		05/08/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on March 17, 2026: "PASARR screening for Mental disorders or Intellectual Disabilities"
How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on March 17, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on April 28, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on June 5, 2025: "Keep residents' personal and medical records private and confidential."

Other nursing homes nearby

Maple Park Village
Westfield, 1 mi · 2 of 5 stars · 21 citations
Bridgewater Healthcare Center
Carmel, 4.3 mi · 5 of 5 stars · 18 citations
Copper Trace Health & Living Community
Westfield, 5 mi · 3 of 5 stars · 17 citations
Majestic Care of Carmel
Carmel, 5.6 mi · 2 of 5 stars · 24 citations
Harbour Manor Health & Living Community
Noblesville, 6 mi · 4 of 5 stars · 17 citations
Restoracy of Carmel
Carmel, 6.1 mi · 4 of 5 stars · 22 citations
Wellbrooke of Carmel
Carmel, 6.3 mi · 3 of 5 stars · 25 citations
Barrington of Carmel, the
Carmel, 6.5 mi · 5 of 5 stars · 4 citations

Indiana contacts for a concern about a nursing home

These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.

Common questions

What is Wellbrooke of Westfield's Medicare star rating?: CMS rates Wellbrooke of Westfield 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Wellbrooke of Westfield get at its last inspection?: 2 health deficiencies at the standard inspection on March 17, 2026. The Indiana average is 7.2.
Has Wellbrooke of Westfield been fined?: CMS lists no fines in the last three years.
Does Wellbrooke of Westfield accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Wellbrooke of Westfield?: CMS lists 39 owners and managers, and links the home to Trilogy Health Services. Legal business name: HANCOCK REGIONAL HOSPITAL.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.