Care and Rehab - Cumberland
1100 7th Ave, Cumberland, WI 54829 · Barron County · (715) 822-7050
50 certified beds, about 40 residents a day · For profit - Corporation · Medicare and Medicaid since 2013
CMS Care Compare ratings, data as of September 1, 2026 · CCN 525712 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 18, 2026, inspectors cited 10 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).
Of 23 health citations since September 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.56 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 0.93 of those hours.
33.3% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).
CMS links it to Care & Rehab, an affiliated group of 6 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 23 health citations on file.
February 18, 2026Standard inspection · 10 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview and record review, the facility did not ensure that 1 of 3 residents (R) reviewed for pressure injuries (PI) (R32) received care consistently with professional standards of practice to prevent further deterioration and promote healing of an existing PI. R32 was at risk for PI development. The facility failed to provide adequate and consistent wound care treatments, did not complete comprehensive weekly assessment, and did not notify provider of new PI.
- D Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Inspectors wroteBased on record review and interview, the facility must ensure each resident is free from unnecessary medications as evidenced by completing adequate behavioral monitoring for 2 of 5 residents (R7 and R16) reviewed for unnecessary medications.
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on record review and interview, the facility did not provide the proper discharge documentation for 2 of 2 residents (R44 and R4) reviewed for discharge. Facility did not have bed hold or notice of transfer documentation for R44. Facility did not have Ombudsman notification and notice of transfer documentation for R4.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on record review and interview, the facility did not conduct a Preadmission Screening Resident Review (PASRR) Level II screen for R1, who has a serious mental disorder and is taking psychotropic medication to treat symptoms of major mental disorder to ensure he received care and services to meet his needs. The facility practice affected 1 of 1 resident (R) reviewed (R1).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility did not develop and implement a person-centered care plan for a resident consistent with resident rights including services to attain or maintain the resident's highest or practicable physical, mental or psychosocial needs for 1 of 5 residents (R5). R5 did not have a comprehensive person-centered care plan for the use of a high-risk medications of Apixaban, which is an anticoagulant, Furosemide, which is a diuretic, and Lantus subcutaneous solution, which is an insulin.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review, the facility did not ensure care plan was revised to reflect resident's current needs and direct staff in providing necessary care and services. The facility practice affected 1 of 15 residents' care plans reviewed (R5). R5 had changes in mood and increased depression. R5's care plan was not updated to reflect changes identified, interventions, and monitoring of R5.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, and record review, the facility did not ensure 1 (R32) of 1 resident reviewed receiving physical therapy received the care necessary to meet professional standards. Facility did not obtain a Cam boot for R32's transfers as ordered from Orthopedic Surgeon I.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, the facility did not ensure residents were safe in their environment to prevent the risk of falling. This occurred for 1 of 1 resident (R) reviewed for falls, (R16). The facility staff did not ensure R16 had dycem pad while R16 was sitting in recliner as care planned.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable disease and infection, for 2 out of 13 residents (R) (R2 and R4) reviewed. R2 and R4 have indwelling medical devices and were not on Enhanced Barrier Precautions (EBP). Licensed Practical Nurse (LPN) H did not perform hand hygiene during water flush for R4's peg tube.
- D Implement a program that monitors antibiotic use.
Inspectors wroteBased on interview and record review, the facility did not establish an Infection Prevention and Control Program (IPCP) which must include, at a minimum, an antibiotic stewardship program with a system to monitor antibiotic use. This had the potential to affect 1 of 5 residents (R7) reviewed for unnecessary medications. Hospice placed R7 on Cephalexin 500mg oral to be given two times a day for a UTI, which was not diagnosed with a urinalysis (U/A) and a culture and sensitivity (C & S). Facility did not ensure the antibiotic stewardship program was followed and that the criteria used to identify infection, McGeer's, was followed.
September 18, 2025Complaint inspection · 1 citation
- D Respond appropriately to all alleged violations.
Inspectors wroteBased upon interview and policy review, the facility did not ensure a thorough investigation for 1 of 1 (R1) resident reviewed for safety concerns. R1 fell during an assist of 1 transfer with Certified Nursing Assistant (CNA) C without proper safety measures in place. Facility did not complete a thorough investigation when they did not interview or investigate for potential risk to other residents throughout the facility. This is evidenced by:The facility's policy and procedure for Abuse Prevention, last reviewed 05/2025, includes, in part: .The facility affirms the right of our residents to be free from abuse, neglect, exploitation, misappropriation of property, or mistreatment. This facility therefore prohibits abuse, neglect, exploitation, misappropriation of property, and mistreatment of residents. [...]
July 7, 2025Complaint inspection · 1 citation
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview and record review, the facility did not ensure controlled medications were administered under professional standards of clinical practices for residents (R1, R2, R3, R4, and R5). R1, R2, R3, and R4 had narcotic medications, in which the facility did not ensure accurate documentation on the narcotic sheets. R5 has Lorazepam, which is a controlled substance, needing a double lock. The medication was not double locked.
November 13, 2024Standard inspection · 3 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility did not ensure that based on the comprehensive assessment of a resident, that residents receive treatment and care in accordance with professional standards of practice. The facility did not ensure that a Registered Nurse (RN) assessed a resident after a fall occurred. This had the potential to effect 2 of 7 residents (R) (R29, R193) investigated for accidents.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility did not ensure new care planned fall interventions were implemented post falls to prevent accidents for 1 of 7 residents (R) R29, reviewed for falls. The facility did not implement fall interventions or identify root cause for ten fall incidents, of which R29 sustained minor injury.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review, the facility did not have documentation included in resident's medical record that the residents and/or the resident's responsible party received education regarding the benefits and potential side effects of the influenza vaccine, and the resident (R), either received the influenza immunization or did not receive the influenza immunization for 3 out 5 (R3, R13, R15) residents sampled. R3, R13, and R15 did not have declinations on file, nor was there documentation stating these residents or their representatives refused the vaccine and were educated on the benefits of receiving the influenza vaccine.
September 7, 2023Standard inspection · 8 citations
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observations and interviews, the facility did not ensure personal privacy for 2 of 4 residents (R2 and R28) during personal cares and medical treatment. R2 and R28's curtains were not shut during cares and medical treatment to ensure personal privacy. This is evidenced by: The facility policy, entitled Privacy/Dignity, dated 03/2023 states in part Resident's privacy and dignity is maintained at all times and by all staff during all cares and interactions. On 09/07/23 at 9:55 AM, Surveyor asked R2 if it was ok for Surveyor to watch staff transfer R2 into bed. R2 indicated privacy doesn't matter here. Surveyor observed Certified Nursing Assistants (CNA) M and N lower R2 into bed. CNAs removed R2 shoes, then pulled down R2's pants, and opened up incontinent product to change resident all while the curtain was open. [...]
- D Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased upon interview, record review and policy review, the facility did not ensure allegations of misappropriation were thoroughly investigated for 2 of 2 residents (R) (R22, R32) reviewed. R22 alleged she had lost clothing and did not know what had happened to the clothing. The facility did not complete a thorough investigation of the incident. R32's Power of Attorney (POA) said that R32 had lost a stuffed animal and was mentioned to staff but never knew what came of the complaint. The facility did not complete a thorough investigation of the incident. This is evidenced by: On 09/05/23 at 10:27 AM, Surveyor interviewed R22 regarding lost or stolen items. R22 said they had lost some clothing and had mentioned it to staff, and they were unsure how long the clothing had been missing. R22 was unsure what had happened and did not know if she had ever seen the clothing again. [...]
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on interviews and record review, the facility did not complete and implement baseline or comprehensive care plans for 1 of 12 residents (R245) within 48 hours of admission, which included instructions on how to provide effective and person-centered care for the resident. No baseline care plan was developed within 48 hours to address the minimum healthcare information necessary to properly care for R245, including, but not limited to, such areas of catheter care, weight loss, functional abilities, and the assistance R245 requires. This is evidenced by: The facility policy, entitled Comprehensive Nursing Assessment, dated April 2019, states: 1. A RN [Registered Nurse] initiates nursing assessment focus on newly admitted residents that occurred during the shift and completes a temporary care plan that serves as the interim care plan. R245 was admitted to the facility on [DATE]. [...]
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview and record review, the facility did not ensure a comprehensive care plan was achieved for 2 of 12 residents (R) reviewed for care plans (R31, R245). R31 did not have a care plan to address incontinence care. R245 did not have a care plan to address falls, nutrition, pressure injuries, and catheter care. This is evidenced by: R31 was admitted to facility on 04/13/23. Quarterly Minimum Data Set (MDS), completed and dated 07/21/23, indicated R31 was occasionally incontinent. R31 was coded to require supervision for toileting and extensive assist personal hygiene. R31's Activities of Daily Living (ADL) care plan states . set up and wash own peri care. A care plan was not developed for urinary incontinence and assistance with personal hygiene. [...]
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, record review and interview, the facility did not review and revise the comprehensive care plans for 1 of 12 sampled residents (R), R28. R28's care plan was not updated to identify the resident no longer has to be on contact precautions. This is evidenced by: On 09/05/23, Surveyor reviewed R28's care plan with a printed date of 09/07/23. It stated, Contact precautions due to MRSA + wound culture. May come out of room for meals and activities as long as wound is covered and drainage is contained. On 09/07/23 at 10:17 AM, Surveyor observed wound care being done on R28. Staff did not apply personal protective equipment (PPE) other than gloves. On 09/07/23, Surveyor interviewed Registered Nurse (RN) I and asked if R28 was on any precautions. RN I indicated R28 had history of Methicillin Resistant Staph Aureus (MRSA) but was no longer on precautions. [...]
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review and interview, the facility did not ensure that the resident environment remained as free of accident hazards as possible for 2 of 5 residents (R) reviewed for room water temperature (R41, R10) and 1 of 4 residents (R245) reviewed for falls. Hot water temperatures in R41's and R10's rooms exceeded the recommended maximum temperature of 115 degrees Fahrenheit plus or minus two degrees. R245 did not have a fall assessment completed after a fall occurred. This is evidenced by Example 1 Surveyor reviewed the facility water temperatures logbook that documents the required hot water temperatures in resident rooms to be between 110 - 115 degrees Fahrenheit. On 09/06/23 at 9:55 AM, Surveyor used a thermometer to check the hot water temperature for R41's room. After 20 seconds, the hot water temperature reached 118.9 degrees Fahrenheit. [...]
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview and record review, the facility did not ensure 1 resident (R) of 3 residents (R31) reviewed with a change of bladder continence status received services to restore continence status. The facility did not ensure a medical rationale to justify a catheter change on a scheduled basis for 1 of 2 residents (R9) reviewed. R31 was assessed on admission as being continent of bladder. On 07/21/23, R31 was assessed as occasionally incontinent and did not receive services to restore continence status. R9's indwelling catheter was ordered to be changed on a scheduled basis without a medical rationale. This is evidenced by: Facility policy entitled Bowel and Bladder Tracking, Assessment & Evaluation dated 5/2016, which states, Policy: [...]
- D Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on observation, interview and record review, the facility did not ensure prior to the installation or use of bed rails, the facility attempted to use alternatives, ensure the resident is assessed for the use of bed rails, which includes a review of risks including entrapment; and informed consent is obtained from the resident or if applicable, the resident representative for 3 of 3 residents (R) R14, R245, R16. The facility did not ensure the grab bars are appropriate for R14 and did not assess risk of entrapment versus benefit. The facility failed to assess R245 for risk of entrapment prior to installing bed rails. The facility did not assess R16 for risk of entrapment prior to installing bed rails. This is evidenced by: On 09/06/23 at 7:59 AM, Surveyor observed bilateral grab bars on R14's bed. [...]
Fire safety inspections
21 fire safety citations on file: 3 on February 18, 2026, 14 on November 13, 2024, 4 on September 7, 2023.
Every fire safety citation21 citations
- F Inspect, test, and maintain automatic sprinkler systems.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Install corridor and hallway doors that block smoke.
- F Develop Emergency Preparedness policies and procedures.
- F Establish methods for sharing information.
- E Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E Construct fire resistant interior walls.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Have power receptacles that are properly grounded.
- E Have proper medical gas storage and administration areas.
- D Install an approved automatic sprinkler system.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Ensure proper usage of power strips and extension cords.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D Install corridor and hallway doors that block smoke.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| February 18, 2026 | Payment Denial | 76 days from March 19, 2026 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Wisconsin | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.56 | 4.21 | 3.86 |
| Registered nurses | 0.93 | 0.99 | 0.69 |
| All nursing staff on weekends | 4.09 | 3.77 | 3.42 |
| Nurse aides | 3.08 | ||
| Licensed practical nurses | 0.55 | ||
| Nursing staff turnover (share who left in a year) | 33.3% | 46.9% | 45.8% |
| Registered nurse turnover | 10.0% | 39.7% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.75 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.76 on weekdays and 4.09 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 13.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.89 in April to June 2025 to 4.56 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.56 | 0.93 | 4.76 | 4.09 | 13.5% | 0 of 90 | 40 |
| Oct to Dec 2025 | 4.27 | 0.93 | 4.45 | 3.81 | 18.8% | 0 of 92 | 40 |
| Jul to Sep 2025 | 4.05 | 0.89 | 4.22 | 3.61 | 21.7% | 0 of 92 | 41 |
| Apr to Jun 2025 | 3.89 | 0.76 | 4.03 | 3.54 | 15.6% | 0 of 91 | 45 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Wisconsin, Jan to Mar 2026 | 4.19 | 0.95 | 4.36 | 3.74 | 8.8% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Wisconsin
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Wisconsin, all employers | |||
| CNAs (nursing assistants) | $21.70 | $19.03 to $22.75 | 28,370 |
| LPNs and LVNs | $30.65 | $28.67 to $36.06 | 7,390 |
| Registered nurses | $45.93 | $39.39 to $49.33 | 68,060 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Wisconsin | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 25.6 | 16.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 3.4 | 2.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.8 | 2.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.4 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 21.9 | 18.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.2 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 9.5 | 15.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 30.6 | 23.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 28.3 | 15.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.3 | 2.3 | 1.8 |
Owners and operators
Legal business name: CUMBERLAND CARE AND REHAB INC. CMS links this home to Care & Rehab, a group of 6 nursing homes averaging 3.5 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Thayer, Grant | 5% or greater direct ownership interest | Individual | 100% | 01/01/2017 |
| Thayer, Grant | Corporate director | Individual | 01/01/2017 | |
| Senior Management Inc | Operational/managerial control | Organization | 01/01/2023 | |
| Bechtel, Jessica | Operational/managerial control | Individual | 03/10/2025 | |
| Corton, Nicola | Operational/managerial control | Individual | 09/05/2023 | |
| Lingen, Thomas | Operational/managerial control | Individual | 02/28/2025 | |
| Sadowska, Timothy | Operational/managerial control | Individual | 03/10/2025 | |
| Thayer, Grant | Operational/managerial control | Individual | 01/01/2017 | |
| Voeltz, Kristin | Operational/managerial control | Individual | 03/01/2018 | |
| Thayer, Grant | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 10/27/2025 | |
| Cumberland Campus LLC | Adp of the SNF | Organization | 02/25/2025 | |
| Senior Management Inc | Adp of the SNF | Organization | 01/27/2025 | |
| Bechtel, Jessica | Adp of the SNF | Individual | 03/10/2025 | |
| Corton, Nicola | Adp of the SNF | Individual | 09/05/2023 | |
| Lingen, Thomas | Adp of the SNF | Individual | 02/28/2025 | |
| Sadowska, Timothy | Adp of the SNF | Individual | 03/10/2025 | |
| Thayer, Grant | Adp of the SNF | Individual | 01/01/2017 | |
| Voeltz, Kristin | Adp of the SNF | Individual | 03/01/2018 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on February 18, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on February 18, 2026: "PASARR screening for Mental disorders or Intellectual Disabilities"
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on February 18, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on February 18, 2026: "Provide and implement an infection prevention and control program."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Barron Care and Rehabilitation Barron, 12.2 mi · 1 of 5 stars · 36 citations
- Dove Healthcare - Rice Lake Rice Lake, 13.3 mi · 5 of 5 stars · 5 citations
- Heritage Lakeside Rice Lake, 14.5 mi · 1 of 5 stars · 65 citations
- Shell Lake Health Care Center Shell Lake, 16.3 mi · 3 of 5 stars · 18 citations
- Dove Healthcare - Spooner Spooner, 21.3 mi · 2 of 5 stars · 38 citations
- United Pioneer Home Luck, 21.9 mi · 4 of 5 stars · 24 citations
- Frederic Nursing and Rehab Community Frederic, 22.5 mi · 3 of 5 stars · 28 citations
- Golden Age Manor Amery, 22.6 mi · 2 of 5 stars · 31 citations
Wisconsin contacts for a concern about a nursing home
These are the official offices in Wisconsin. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Wisconsin Department of Health Services, Division of Quality Assurance, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Wisconsin Board on Aging and Long Term Care, Ombudsman Program, 1-800-815-0015. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Wisconsin DHS Provider Search (Survey History), where Wisconsin publishes its own records on licensed homes.
Common questions
- What is Care and Rehab - Cumberland's Medicare star rating?
- CMS rates Care and Rehab - Cumberland 3 out of 5 stars overall, with 2 for health inspections, 5 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Care and Rehab - Cumberland get at its last inspection?
- 10 health deficiencies at the standard inspection on February 18, 2026. The Wisconsin average is 9.5.
- Has Care and Rehab - Cumberland been fined?
- CMS lists no fines in the last three years.
- Does Care and Rehab - Cumberland accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Care and Rehab - Cumberland?
- CMS lists 18 owners and managers, and links the home to Care & Rehab. Legal business name: CUMBERLAND CARE AND REHAB INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.