Cascade Manor
65 West 30th Avenue, Eugene, OR 97405 · Lane County · (541) 342-5901
32 certified beds, about 9 residents a day · Non profit - Corporation · Medicare since 2012
Part of a continuing care retirement community Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
Not rated
CMS note: Not enough data available to calculate a star rating.
CMS Care Compare ratings, data as of September 1, 2026 · CCN 385276 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 23, 2026, inspectors cited 3 health deficiencies (the Oregon average is 9.2, the national average 9.2).
Of 16 health citations since February 2024, 2 were rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $10,033 in the last three years; the largest was $10,033, and the latest is dated February 23, 2024.
Nurses and nurse aides worked 8.31 hours per resident per day, against 5.03 across Oregon and 3.86 nationally. Registered nurses accounted for 1.93 of those hours.
CMS links it to Pacific Retirement Services, an affiliated group of 10 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1002/24
303/25
304/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
8D
4E
2F
Potential for minimal harm
0A
0B
0C
April 23, 2026Standard inspection · 3 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review it was determined the facility failed to notify the provider of abnormal vitals for 1 of 5 sampled residents (#2) reviewed for unnecessary medications. This placed residents at risk for adverse side effects to a low pulse.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on interview and record review it was determined the facility failed to ensure residents did not receive unnecessary medications for 1 of 5 sampled residents (#2) reviewed for unnecessary medications. This placed residents at risk for adverse side effects to receiving medications unnecessarily.
- D Implement a program that monitors antibiotic use.
Inspectors wroteBased on interview and record review it was determined the facility failed to track infection organisms for 1 of 5 sampled residents (#2) reviewed for unnecessary medications. This placed residents at risk for antibiotic resistance.
March 27, 2025Standard inspection · 3 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review it was determined the facility failed to ensure kitchen staff wore appropriate beard restraints during meal preparation and failed to ensure food was stored appropriately and discarded in a timely manner for 1 of 1 facility kitchen reviewed for sanitation and food storage. This placed residents at risk for unsanitary foods and food-borne illness.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review it was determined the facility failed to care plan for hospice care for 1 of 1 sampled resident (#3) reviewed for hospice care. This placed residents at risk for unmet end of life needs.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review it was determined the facility failed to ensure care planned interventions to reduce the risk of injury from falls were in place for 1 of 1 sampled resident (#2) reviewed for accidents. This placed residents at risk for injury.
February 23, 2024Standard inspection, Complaint inspection · 10 citations
- G Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on interview and record review it was determined facility staff failed to meet professional standards related to care and services for a feeding tube for 1 of 1 sampled resident (#165) reviewed for a feeding tube. Resident 165 required hospitalization and surgery for feeding tube replacement.
- G Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on interview and record review it was determined the facility failed to ensure a resident received appropriate care and services related to a feeding tube for 1 of 1 unsampled resident (#165) reviewed for a feeding tube. Resident 165 required surgery for feeding tube replacement.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review it was determined the facility failed to ensure proper handwashing practices were in place and food was prepared and stored to meet food safety standards for 1 of 1 kitchen. This placed residents at risk for foodborne illness.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review it was determined the facility failed to maintain water temperatures for 3 of 3 resident rooms (#s 20, 21, and 31) reviewed for accident hazards. This placed residents at risk for injury.
- E Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on interview and record review it was determined the facility failed to ensure the facility was staffed to include the services of a RN at least eight consecutive hours per day seven days per week for 13 of 36 days reviewed. This placed residents at risk for lack of comprehensive assessments.
- E Provide or get specialized rehabilitative services as required for a resident.
Inspectors wroteBased on interview and record review it was determined the facility failed to implement a physician's plan for therapy for 1 of 1 sampled resident (#9) reviewed for rehabilitation and therapy. This placed residents at risk for lack of therapy interventions.
- E Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on interview and record review it was determined the facility failed to systematically analyze data and implement plans of action to correct identified deficiencies related to water temperatures for 12 of 12 resident rooms reviewed for accident hazards.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review it was determined the facility failed to address advance directives for 2 of 2 sampled residents (#s 7 and 9) reviewed for advanced directives. This placed residents at risk for healthcare decisions to be in conflict with resident wishes.
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on interview and record review it was determined the facility failed to provide Notices of Medicare Non-Coverage (NOMNC) for 1 of 2 sampled residents (#115) reviewed for liability and appeal notices. This placed residents at risk for lack of appeal information.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and interview it was determined the facility failed to follow infection control standards for 1 of 1 sampled resident (#3) reviewed for transmission based precautions (TBP). This placed residents at risk for exposure to infections.
Fire safety inspections
4 fire safety citations on file: 1 on April 23, 2026, 1 on March 27, 2025, 2 on February 23, 2024.
Every fire safety citation4 citations
- F Have simulated fire drills held at unexpected times.
- D Provide properly protected cooking facilities.
- E Ensure proper usage of power strips and extension cords.
- D Have properly installed hallway dispensers for alcohol-based hand rub.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| February 23, 2024 | Fine | $10,033 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Oregon | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 8.31 | 5.03 | 3.86 |
| Registered nurses | 1.93 | 0.72 | 0.69 |
| All nursing staff on weekends | 7.56 | 4.51 | 3.42 |
| Nurse aides | 4.58 | ||
| Licensed practical nurses | 1.80 | ||
| Nursing staff turnover (share who left in a year) | not reported | 47.4% | 45.8% |
| Registered nurse turnover | not reported | 51.6% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.28 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 8.61 on weekdays and 7.56 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 8.25 in April to June 2025 to 8.31 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 8.31 | 1.93 | 8.61 | 7.56 | 0.1% | 0 of 90 | 9 |
| Oct to Dec 2025 | 8.69 | 2.09 | 9.07 | 7.73 | 0.0% | 0 of 92 | 10 |
| Apr to Jun 2025 | 8.25 | 1.63 | 8.84 | 6.77 | 1.6% | 3 of 91 | 11 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Oregon, Jan to Mar 2026 | 4.91 | 0.64 | 5.12 | 4.40 | 6.2% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Oregon | US |
|---|---|---|---|
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 2.0 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 9.5 | 2.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 16.9 | 5.8 | 4.6 |
Owners and operators
Legal business name: CASCADE MANOR, INC.. CMS links this home to Pacific Retirement Services, a group of 10 nursing homes averaging 4.6 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Dean, Hannah | Corporate director | Individual | 10/01/2023 | |
| Hirst, Donald | Corporate director | Individual | 10/01/2019 | |
| Vanvactor, William | Corporate director | Individual | 07/01/2011 | |
| Dean, Hannah | Corporate officer | Individual | 10/01/2023 | |
| Sorenson, Kimberly | Corporate officer | Individual | 07/10/2023 | |
| Vanvactor, William | Corporate officer | Individual | 10/01/2021 | |
| Flores, Elizabeth | Operational/managerial control | Individual | 10/01/2023 | |
| Kiernan, Janet | Operational/managerial control | Individual | 07/16/2023 | |
| Sabatini, Anthony | Operational/managerial control | Individual | 10/17/2024 | |
| Sorenson, Kimberly | Operational/managerial control | Individual | 07/10/2023 | |
| Pacific Retirement Services Inc | Adp of the SNF | Organization | 03/04/2026 | |
| Flores, Elizabeth | Adp of the SNF | Individual | 10/01/2023 | |
| Kiernan, Janet | Adp of the SNF | Individual | 07/16/2023 | |
| Sabatini, Anthony | Adp of the SNF | Individual | 10/17/2024 | |
| Sorenson, Kimberly | Adp of the SNF | Individual | 07/10/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on April 23, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on April 23, 2026: "Implement a program that monitors antibiotic use."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on March 27, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on March 27, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
Other nursing homes nearby
- South Hills Rehabilitation Center Eugene, 0.5 mi · 1 of 5 stars · 74 citations
- Creekside Health and Rehabilitation of Cascadia Eugene, 0.6 mi · 5 of 5 stars · 9 citations
- Hillside Heights Rehabilitation Center Eugene, 1 mi · 3 of 5 stars · 43 citations
- Avamere Rehabilitation of Eugene Eugene, 1.6 mi · 1 of 5 stars · 52 citations
- Valley West Health Care Center Eugene, 3 mi · 2 of 5 stars · 56 citations
- Avamere Riverpark of Eugene Eugene, 3.9 mi · 2 of 5 stars · 47 citations
- Green Valley Rehabilitation Health Center Eugene, 4.2 mi · 1 of 5 stars · 91 citations
- Marquis Springfield Springfield, 4.6 mi · 4 of 5 stars · 33 citations
Oregon contacts for a concern about a nursing home
These are the official offices in Oregon. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Oregon Department of Human Services, Nursing Facility Licensing, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Oregon Office of the Long-Term Care Ombudsman, (800) 522-2602. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Oregon Licensed Long-Term Care Settings Search, where Oregon publishes its own records on licensed homes.
Common questions
- What is Cascade Manor's Medicare star rating?
- CMS rates Cascade Manor 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and no for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Cascade Manor get at its last inspection?
- 3 health deficiencies at the standard inspection on April 23, 2026. The Oregon average is 9.2.
- Has Cascade Manor been fined?
- Yes. CMS lists 1 fine totaling $10,033 in the last three years.
- Does Cascade Manor accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Cascade Manor?
- CMS lists 15 owners and managers, and links the home to Pacific Retirement Services. Legal business name: CASCADE MANOR, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.