Home / Wisconsin / Chippewa Falls
Chippewa Manor Nursing and Rehabilitation
222 Chapman Rd, Chippewa Falls, WI 54729 · Chippewa County · (715) 723-4437
50 certified beds, about 42 residents a day · For profit - Corporation · Medicare and Medicaid since 1989
CMS Care Compare ratings, data as of September 1, 2026 · CCN 525419 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 24, 2026, inspectors cited 3 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).
Of 11 health citations since November 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.70 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 1.52 of those hours.
45.2% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.
March 24, 2026Standard inspection · 3 citations · risk-based survey (a shorter visit CMS gives only to higher performing homes)
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview and record review, the facility did not ensure that 3 of 4 residents (R) reviewed for pressure injuries (PI) (R48, R47, and R51) received care consistently with professional standards of practice to prevent further deterioration and promote healing of an existing PI. R48 and R47 are being cited at (actual harm/isolated). R51 is being cited at (potential for minimal harm/isolated). R48 and R47 were at risk for PI development. The facility failed to provide adequate interventions to prevent PI development, and did not complete comprehensive weekly assessment with staging of the PI. The facility did not complete weekly comprehensive skin assessments, obtain physician orders for wound treatments, and implement interventions to promote skin integrity and healing for R51. [...]
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on interview and record review, the facility failed to ensure the Minimum Data Set (MDS) assessment was transmitted within 14 days of completion to the Centers for Medicare and Medicaid Services (CMS) for one of five residents (R7) reviewed for MDS.R7 expired in the facility on [DATE] with hospice services. R7's Minimum Data Set (MDS) assessment for a death in the facility was not submitted to the CMS System. On [DATE], Surveyor requested the facility's policy related to MDS assessments; the facility did not provide Surveyor with this policy. Per CMS requirements, within 14 days after a facility completes a resident's assessment, the facility must electronically transmit encoded, accurate, and complete MDS data to the CMS System, including a resident's death. On [DATE] at 8:34 AM, Surveyor interviewed Registered Nurse (RN) F. RN F also acts as the MDS coordinator. [...]
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on interview and record review, the facility did not ensure that a resident who requires dialysis receives such service, consistent with professional standards of practice for 1 of 1 residents (R51) reviewed for dialysis. The facility failed to provide ongoing assessment of R51's condition and monitoring for complications before and after dialysis treatments. On 03/23/26 at 3:30 PM, Director of Nursing (DON) B reported the facility did not have a policy. On 03/24/26, DON B provided Surveyor with a policy titled Hemodialysis Policy and Procedure. DON B stated the policy was created on 03/24/26. [...]
January 29, 2025Standard inspection · 4 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and interview, the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable diseases and infections. This affected 5 out of 5 residents (R). (R29, R10, R24, R37, and R7) Laundry aide (LA) D did not sanitize hands in between delivering clean linens to R29, R10, R24, R37, and R7.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interview and record review, the facility did not ensure the resident's representative or Ombudsman was notified in writing, in a language and manner they understand, of the resident transfer for 1 of 1 resident (R) investigated. (R10)
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on interview and record review, the facility did not ensure the resident's representative was provided notice of the resident's bed hold upon transfer for 1 of 1 resident (R) investigated. (R10)
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, record review and interview, the facility did not ensure all drugs and biologicals were securely stored for 2 of 2 residents (R) (R2 and R246) and did not ensure controlled drugs were stored in separately locked, permanently affixed compartments.
November 8, 2023Standard inspection · 4 citations
- D Assure that each resident’s assessment is updated at least once every 3 months.
Inspectors wroteBased on interview and record review, the facility failed to assess resident (R) 28 using the quarterly review instrument specified by the State and approved by CMS not less frequently than once every three months for 1 of 12 residents reviewed. The facility did not complete a quarterly Minimum Data Set (MDS) assessment for R28 with a frequency of not less than three months.
- C Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interview and record review, the facility failed to ensure that written notification required for facility-initiated transfers was given to the residents or resident representatives for two (R31 and R16) of two residents reviewed for hospitalization in the sample of 14. The facility failed to have a system in place to ensure that residents or resident representatives were given written notices upon transfers. This had the potential to affect all 35 residents that reside in the facility. The facility did not notify the resident's representatives in writing of a transfer to the hospital for Resident (R)31 and R16. Findings Include: Example 1 Record review of R31's past hospitalizations showed that on 08/12/23, R31 was transferred to the hospital for an extended stay. [...]
- C Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on interview and record review, the facility failed to ensure that written bed hold notice required for facility-initiated transfers was given to the residents or resident representatives for two (R16 and R31) of two residents reviewed for hospitalization in the sample of 14. The facility failed to have a system in place to ensure that residents or resident representatives were given written bed hold notices upon transfers. This had the potential to affect all 35 residents that reside in the facility. The facility did not notify the residents' representatives in writing of the bed hold policy at the time of transfer or within 24 hours of transfer to the hospital for Resident (R)31 and R16. This is evidenced by: Example 1 Review of R16's medical record revealed R16 was transferred to the hospital on [DATE], 04/12/23, and 07/02/23. [...]
- C Post nurse staffing information every day.
Inspectors wroteBased on observations and interview, the facility did not ensure the posted nurse staffing information was posted at the beginning of each shift. This has the potential to affect all 35 residents in the building. The facility's Nursing Staff sheet postings were not posted daily. Evidenced by: Division of Quality Assurance (DQA) memo 12-020 titled Clarification Concerning Posting Requirements for Nurse Staffing documents: Required Staffing Information .Nursing homes must post information about the number of staff directly responsible for resident care on each shift. This information must be posted in a prominent place, readily accessible to residents and visitors at the start of each shift . The information that is posted must include the following . 1. Facility name. 2. The current date. 3. [...]
Fire safety inspections
8 fire safety citations on file: 3 on March 24, 2026, 3 on January 29, 2025, 2 on November 8, 2023.
Every fire safety citation8 citations
- F Have simulated fire drills held at unexpected times.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- F Provide properly sized and located linen or trash receptacles.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Wisconsin | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.70 | 4.21 | 3.86 |
| Registered nurses | 1.52 | 0.99 | 0.69 |
| All nursing staff on weekends | 4.00 | 3.77 | 3.42 |
| Nurse aides | 3.01 | ||
| Licensed practical nurses | 0.17 | ||
| Nursing staff turnover (share who left in a year) | 45.2% | 46.9% | 45.8% |
| Registered nurse turnover | 13.3% | 39.7% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.49 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.99 on weekdays and 4.00 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.95 in April to June 2025 to 4.70 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.70 | 1.52 | 4.99 | 4.00 | 0.7% | 0 of 90 | 42 |
| Oct to Dec 2025 | 4.94 | 1.65 | 5.21 | 4.25 | 3.3% | 0 of 92 | 39 |
| Jul to Sep 2025 | 4.59 | 1.46 | 4.86 | 3.90 | 4.2% | 0 of 92 | 43 |
| Apr to Jun 2025 | 3.95 | 1.23 | 4.18 | 3.37 | 3.0% | 0 of 91 | 51 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Wisconsin, Jan to Mar 2026 | 4.19 | 0.95 | 4.36 | 3.74 | 8.8% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Wisconsin
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Wisconsin, all employers | |||
| CNAs (nursing assistants) | $21.70 | $19.03 to $22.75 | 28,370 |
| LPNs and LVNs | $30.65 | $28.67 to $36.06 | 7,390 |
| Registered nurses | $45.93 | $39.39 to $49.33 | 68,060 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Wisconsin | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 7.3 | 16.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 5.8 | 2.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 6.8 | 2.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.9 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.4 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 11.8 | 18.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.8 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 10.9 | 15.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 20.9 | 23.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.5 | 15.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 2.3 | 1.8 |
Owners and operators
Legal business name: CHIPPEWA MANOR NURSING AND REHABILITATION CORPORATION.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Chippewa Manor Corporation | 5% or greater direct ownership interest | Organization | 100% | 01/29/2009 |
| Rubel, Darrell | 5% or greater indirect ownership interest | Individual | 100% | 02/09/1989 |
| Thorsness, Brandon | W-2 managing employee | Individual | 10/27/2014 | |
| Nicastro, Scott | Corporate director | Individual | 10/19/2011 | |
| Thiess, Jeffrey | Corporate director | Individual | 10/19/2011 | |
| Nicastro, Scott | Corporate officer | Individual | 10/19/2011 | |
| Rubel, Darrell | Corporate officer | Individual | 02/09/1989 | |
| Thiess, Jeffrey | Corporate officer | Individual | 10/19/2011 | |
| Thorsness, Brandon | Corporate officer | Individual | 01/01/2018 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on January 29, 2025: "Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on March 24, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on March 24, 2026: "Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on January 29, 2025: "Provide and implement an infection prevention and control program."
Other nursing homes nearby
- Wi Veterans Home at Chippewa Falls Chippewa Falls, 1.7 mi · 5 of 5 stars · 11 citations
- Dove Healthcare - Regional Vent Center Chippewa Falls, 2.9 mi · 3 of 5 stars · 9 citations
- Oakwood Health Services Altoona, 8.1 mi · 3 of 5 stars · 24 citations
- Grace Lutheran Communities - River Pines Altoona, 8.1 mi · 4 of 5 stars · 7 citations
- Dove Healthcare - West Eau Claire Eau Claire, 8.9 mi · 4 of 5 stars · 21 citations
- Dove Healthcare - South Eau Claire Eau Claire, 10.1 mi · 5 of 5 stars · 2 citations
- Meadowbrook at Bloomer Bloomer, 13.6 mi · 3 of 5 stars · 15 citations
- Dove Healthcare - Bloomer Bloomer, 14.2 mi · 4 of 5 stars · 8 citations
Wisconsin contacts for a concern about a nursing home
These are the official offices in Wisconsin. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Wisconsin Department of Health Services, Division of Quality Assurance, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Wisconsin Board on Aging and Long Term Care, Ombudsman Program, 1-800-815-0015. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Wisconsin DHS Provider Search (Survey History), where Wisconsin publishes its own records on licensed homes.
Common questions
- What is Chippewa Manor Nursing and Rehabilitation's Medicare star rating?
- CMS rates Chippewa Manor Nursing and Rehabilitation 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Chippewa Manor Nursing and Rehabilitation get at its last inspection?
- 3 health deficiencies at the standard inspection on March 24, 2026. The Wisconsin average is 9.5.
- Has Chippewa Manor Nursing and Rehabilitation been fined?
- CMS lists no fines in the last three years.
- Does Chippewa Manor Nursing and Rehabilitation accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Chippewa Manor Nursing and Rehabilitation?
- CMS lists 9 owners and managers. Legal business name: CHIPPEWA MANOR NURSING AND REHABILITATION CORPORATION.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.