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Chippewa Manor Nursing and Rehabilitation

222 Chapman Rd, Chippewa Falls, WI 54729 · Chippewa County · (715) 723-4437

50 certified beds, about 42 residents a day · For profit - Corporation · Medicare and Medicaid since 1989

Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 525419 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 24, 2026, inspectors cited 3 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).

Of 11 health citations since November 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.70 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 1.52 of those hours.

45.2% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
6D
1E
0F
Potential for minimal harm
0A
0B
3C
March 24, 2026Standard inspection · 3 citations · risk-based survey (a shorter visit CMS gives only to higher performing homes)
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) March 27, 2026
    Inspectors wroteBased on observation, interview and record review, the facility did not ensure that 3 of 4 residents (R) reviewed for pressure injuries (PI) (R48, R47, and R51) received care consistently with professional standards of practice to prevent further deterioration and promote healing of an existing PI. R48 and R47 are being cited at (actual harm/isolated). R51 is being cited at (potential for minimal harm/isolated). R48 and R47 were at risk for PI development. The facility failed to provide adequate interventions to prevent PI development, and did not complete comprehensive weekly assessment with staging of the PI. The facility did not complete weekly comprehensive skin assessments, obtain physician orders for wound treatments, and implement interventions to promote skin integrity and healing for R51. [...]
  2. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 27, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure the Minimum Data Set (MDS) assessment was transmitted within 14 days of completion to the Centers for Medicare and Medicaid Services (CMS) for one of five residents (R7) reviewed for MDS.R7 expired in the facility on [DATE] with hospice services. R7's Minimum Data Set (MDS) assessment for a death in the facility was not submitted to the CMS System. On [DATE], Surveyor requested the facility's policy related to MDS assessments; the facility did not provide Surveyor with this policy. Per CMS requirements, within 14 days after a facility completes a resident's assessment, the facility must electronically transmit encoded, accurate, and complete MDS data to the CMS System, including a resident's death. On [DATE] at 8:34 AM, Surveyor interviewed Registered Nurse (RN) F. RN F also acts as the MDS coordinator. [...]
  3. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 27, 2026
    Inspectors wroteBased on interview and record review, the facility did not ensure that a resident who requires dialysis receives such service, consistent with professional standards of practice for 1 of 1 residents (R51) reviewed for dialysis. The facility failed to provide ongoing assessment of R51's condition and monitoring for complications before and after dialysis treatments. On 03/23/26 at 3:30 PM, Director of Nursing (DON) B reported the facility did not have a policy. On 03/24/26, DON B provided Surveyor with a policy titled Hemodialysis Policy and Procedure. DON B stated the policy was created on 03/24/26. [...]
January 29, 2025Standard inspection · 4 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 21, 2025
    Inspectors wroteBased on observation and interview, the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable diseases and infections. This affected 5 out of 5 residents (R). (R29, R10, R24, R37, and R7) Laundry aide (LA) D did not sanitize hands in between delivering clean linens to R29, R10, R24, R37, and R7.
  2. D
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 21, 2025
    Inspectors wroteBased on interview and record review, the facility did not ensure the resident's representative or Ombudsman was notified in writing, in a language and manner they understand, of the resident transfer for 1 of 1 resident (R) investigated. (R10)
  3. D
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 21, 2025
    Inspectors wroteBased on interview and record review, the facility did not ensure the resident's representative was provided notice of the resident's bed hold upon transfer for 1 of 1 resident (R) investigated. (R10)
  4. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 21, 2025
    Inspectors wroteBased on observation, record review and interview, the facility did not ensure all drugs and biologicals were securely stored for 2 of 2 residents (R) (R2 and R246) and did not ensure controlled drugs were stored in separately locked, permanently affixed compartments.
November 8, 2023Standard inspection · 4 citations
  1. D
    Assure that each resident’s assessment is updated at least once every 3 months.
    F638 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 7, 2023
    Inspectors wroteBased on interview and record review, the facility failed to assess resident (R) 28 using the quarterly review instrument specified by the State and approved by CMS not less frequently than once every three months for 1 of 12 residents reviewed. The facility did not complete a quarterly Minimum Data Set (MDS) assessment for R28 with a frequency of not less than three months.
  2. C
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) December 7, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure that written notification required for facility-initiated transfers was given to the residents or resident representatives for two (R31 and R16) of two residents reviewed for hospitalization in the sample of 14. The facility failed to have a system in place to ensure that residents or resident representatives were given written notices upon transfers. This had the potential to affect all 35 residents that reside in the facility. The facility did not notify the resident's representatives in writing of a transfer to the hospital for Resident (R)31 and R16. Findings Include: Example 1 Record review of R31's past hospitalizations showed that on 08/12/23, R31 was transferred to the hospital for an extended stay. [...]
  3. C
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) December 7, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure that written bed hold notice required for facility-initiated transfers was given to the residents or resident representatives for two (R16 and R31) of two residents reviewed for hospitalization in the sample of 14. The facility failed to have a system in place to ensure that residents or resident representatives were given written bed hold notices upon transfers. This had the potential to affect all 35 residents that reside in the facility. The facility did not notify the residents' representatives in writing of the bed hold policy at the time of transfer or within 24 hours of transfer to the hospital for Resident (R)31 and R16. This is evidenced by: Example 1 Review of R16's medical record revealed R16 was transferred to the hospital on [DATE], 04/12/23, and 07/02/23. [...]
  4. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) December 7, 2023
    Inspectors wroteBased on observations and interview, the facility did not ensure the posted nurse staffing information was posted at the beginning of each shift. This has the potential to affect all 35 residents in the building. The facility's Nursing Staff sheet postings were not posted daily. Evidenced by: Division of Quality Assurance (DQA) memo 12-020 titled Clarification Concerning Posting Requirements for Nurse Staffing documents: Required Staffing Information .Nursing homes must post information about the number of staff directly responsible for resident care on each shift. This information must be posted in a prominent place, readily accessible to residents and visitors at the start of each shift . The information that is posted must include the following . 1. Facility name. 2. The current date. 3. [...]

Fire safety inspections

8 fire safety citations on file: 3 on March 24, 2026, 3 on January 29, 2025, 2 on November 8, 2023.

Every fire safety citation8 citations
  1. F
    Have simulated fire drills held at unexpected times.
    K 712 · March 24, 2026 · Corrected (the home has a date of correction)
  2. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · March 24, 2026 · no revisit needed
  3. D
    Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    K 225 · March 24, 2026 · no revisit needed
  4. F
    Provide properly sized and located linen or trash receptacles.
    K 754 · January 29, 2025 · Corrected (the home has a date of correction)
  5. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · January 29, 2025 · Waiver
  6. D
    Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    K 225 · January 29, 2025 · Waiver
  7. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · November 8, 2023 · Waiver
  8. D
    Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    K 225 · November 8, 2023 · Waiver

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeWisconsinUnited States
All nursing staff (RN, LPN and aides)4.704.213.86
Registered nurses1.520.990.69
All nursing staff on weekends4.003.773.42
Nurse aides3.01
Licensed practical nurses0.17
Nursing staff turnover (share who left in a year)45.2%46.9%45.8%
Registered nurse turnover13.3%39.7%42.9%
Administrators who left0

CMS expects 3.49 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.99 on weekdays and 4.00 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.95 in April to June 2025 to 4.70 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.701.524.994.00 0.7%0 of 9042
Oct to Dec 20254.941.655.214.25 3.3%0 of 9239
Jul to Sep 20254.591.464.863.90 4.2%0 of 9243
Apr to Jun 20253.951.234.183.37 3.0%0 of 9151
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Wisconsin, Jan to Mar 20264.190.954.363.748.8%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Wisconsin

JobMedianMiddle halfEmployed
Wisconsin, all employers
CNAs (nursing assistants)$21.70$19.03 to $22.7528,370
LPNs and LVNs$30.65$28.67 to $36.067,390
Registered nurses$45.93$39.39 to $49.3368,060
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeWisconsinUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
7.316.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
5.82.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
6.82.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.93.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.41.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
11.818.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.85.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
10.915.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
20.923.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.515.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.01.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.82.31.8

Owners and operators

Legal business name: CHIPPEWA MANOR NURSING AND REHABILITATION CORPORATION.

NameRoleTypeShareSince
Chippewa Manor Corporation5% or greater direct ownership interestOrganization100%01/29/2009
Rubel, Darrell5% or greater indirect ownership interestIndividual100%02/09/1989
Thorsness, BrandonW-2 managing employeeIndividual10/27/2014
Nicastro, ScottCorporate directorIndividual10/19/2011
Thiess, JeffreyCorporate directorIndividual10/19/2011
Nicastro, ScottCorporate officerIndividual10/19/2011
Rubel, DarrellCorporate officerIndividual02/09/1989
Thiess, JeffreyCorporate officerIndividual10/19/2011
Thorsness, BrandonCorporate officerIndividual01/01/2018

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on January 29, 2025: "Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on March 24, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on March 24, 2026: "Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on January 29, 2025: "Provide and implement an infection prevention and control program."

Other nursing homes nearby

Wisconsin contacts for a concern about a nursing home

These are the official offices in Wisconsin. NursingHomeClear cannot take or act on complaints.

Common questions

What is Chippewa Manor Nursing and Rehabilitation's Medicare star rating?
CMS rates Chippewa Manor Nursing and Rehabilitation 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Chippewa Manor Nursing and Rehabilitation get at its last inspection?
3 health deficiencies at the standard inspection on March 24, 2026. The Wisconsin average is 9.5.
Has Chippewa Manor Nursing and Rehabilitation been fined?
CMS lists no fines in the last three years.
Does Chippewa Manor Nursing and Rehabilitation accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Chippewa Manor Nursing and Rehabilitation?
CMS lists 9 owners and managers. Legal business name: CHIPPEWA MANOR NURSING AND REHABILITATION CORPORATION.

Sources

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