Citadel at Saint Benedict
6930 West Touhy Avenue, Niles, IL 60714 · Cook County · (847) 647-0003
99 certified beds, about 91 residents a day · For profit - Corporation · Medicare and Medicaid since 1992
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
2 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 145731 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 29, 2025, inspectors cited 3 health deficiencies (the Illinois average is 12.6, the national average 9.2).
Of 12 health citations since April 2023, 4 were rated as actual harm or immediate jeopardy to residents.
CMS lists 2 fines totaling $64,531 in the last three years; the largest was $34,871, and the latest is dated January 6, 2025.
Nurses and nurse aides worked 3.53 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.85 of those hours.
41.0% of nursing staff left within the year CMS measured (Illinois average 44.5%).
CMS links it to Citadel Healthcare, an affiliated group of 16 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
004/23
102/24
305/24
206/24
101/25
201/25
305/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
4G
0H
0I
Potential for more than minimal harm
5D
2E
1F
Potential for minimal harm
0A
0B
0C
May 29, 2025Standard inspection · 3 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interviews and record reviews, the facility failed to follow policy related to use of three-compartment sink; failed to maintain normal range of chemical concentration in the sanitizer buckets; and failed to properly label and date leftover foods in the refrigerator. These deficiencies potentially affect the 86 residents receiving foods in the kitchen.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide appropriate and sufficient supervision for a cognitively impaired resident (R45) with a history of falls, reviewed out of a sample of 39 residents. This failure resulted in R45 falling from her wheelchair and hitting her face against the floor, resulting in an injury of abrasions to her forehead. The facility also failed to properly assess R45 for injury and failed to send her to the hospital for evaluation after the incident.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observations, interviews, and record review the facility failed to administer medications per physician's orders for two of five (R24, R61) residents observed during the medication pass in the final sample of 26. There were 29 opportunities with 4 errors resulting in a 13.79% medication error rate.
January 22, 2025Complaint inspection · 2 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to develop and implement individualized plan of care interventions to reduce the risk of injury from falls. This failure affects two of four residents (R1, R2) reviewed for falls. These failures resulted in R1 being left unsupervised in the dining room and was later observed on the floor with an abrasion to the head. R1 was sent to the hospital and diagnosed with three compression fractures of the thoracic spine. These failures also resulted in R2 rolling out of bed, landing on R2's buttocks on the floor, and was subsequently diagnosed with a left comminuted hip fracture.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on interview and record review the facility failed to administer pain medication as ordered by the physician for one of one resident (R2) reviewed for pain management.
January 6, 2025Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a resident was free from abuse for 1 of 3 residents (R3) reviewed for abuse in the sample of 6.
June 30, 2024Complaint inspection · 2 citations
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interview and record review, the facility failed to protect a residents' right to be free from verbal, physical and mental abuse by an employee. This failure affected one (R1) of four residents in the sample reviewed for abuse. This failure resulted in R1 feeling unhappy, fearful, and not wanting to have her daughter leave her alone at the facility.
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to safely transfer a resident (R1) using a mechanical lift and failed to follow the facility procedure for use of a mechanical lift for one (R1) of four residents. The facility failure to follow the mechanical lift transfer safety guidelines resulted in injury to R1 who sustained bruises during a one-person staff transfer.
May 16, 2024Standard inspection · 3 citations
- G Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on interview and record review the facility failed to monitor and assess for signs of urinary catheter obstruction and monitor urine output for one (R21) of one resident reviewed for urinary tract infections on the sample list of 37. This failure resulted in R21's emergent hospitalization and diagnosis of severe sepsis and acute kidney injury.
- E Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a medication error rate of less than 5 percent (%). A medication pass observation on 05/13/2024 revealed 26 medication administration errors out of 31 opportunities, resulting in an 83.87% medication error rate.
- E Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that medical staff were properly trained to administer prescribed medications according to physician's orders and residents were free from significant medication errors. Three (R6, R7, R34) residents in the sampled medication pass of four residents (R6, R7, R33 and R34) experienced medication administration errors by the medication nurse.
February 1, 2024Complaint inspection · 1 citation
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased in interview and record review, the facility failed to follow the abuse policy by not notifying the abuse coordinator with allegation of employee-to-resident abuse. This failure affected one (R1) of three reviewed for reporting abuse.
April 6, 2023Standard inspection · 0 citations
Fire safety inspections
58 fire safety citations on file: 21 on May 29, 2025, 20 on May 16, 2024, 17 on April 6, 2023.
Every fire safety citation58 citations
- F Address patient/client population and determine types of services needed.
- F Create arrangements with other facilities to receive patients.
- F Use approved construction type or materials.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have elevators that firefighters can control in the event of a fire.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure proper usage of power strips and extension cords.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- E Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- E Have exits that are accessible at all times.
- E Have an enclosure around a vertical opening shaft.
- E Provide properly protected cooking facilities.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Provide properly sized and located linen or trash receptacles.
- E Have proper medical gas storage and administration areas.
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Develop Emergency Preparedness policies and procedures.
- F Establish roles under a Waiver declared by secretary.
- F Establish emergency prep training and testing.
- F Conduct testing and exercise requirements.
- F Install proper backup exit lighting.
- F Have an alternate power supply for its alarm system.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Install an approved automatic sprinkler system.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Properly select, install, inspect, or maintain portable fire extinguishes.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure proper usage of power strips and extension cords.
- E Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Provide properly protected cooking facilities.
- E Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Have properly located and lighted "Exit" signs.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Have elevators that firefighters can control in the event of a fire.
- F Have simulated fire drills held at unexpected times.
- F Have proper power supply for life support equipment.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Install a two-hour-resistant firewall separation.
- E Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- E Install corridor and hallway doors that block smoke.
- E Have properly installed electrical wiring and gas equipment.
- E Have proper medical gas storage and administration areas.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Provide properly protected cooking facilities.
- D Install a fire alarm system that can be heard throughout the facility.
- D Install an approved automatic sprinkler system.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| January 6, 2025 | Fine | $29,660 |
| June 30, 2024 | Fine | $34,871 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Illinois | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.53 | 3.45 | 3.86 |
| Registered nurses | 0.85 | 0.72 | 0.69 |
| All nursing staff on weekends | 3.06 | 3.07 | 3.42 |
| Nurse aides | 2.09 | ||
| Licensed practical nurses | 0.59 | ||
| Nursing staff turnover (share who left in a year) | 41.0% | 44.5% | 45.8% |
| Registered nurse turnover | 36.4% | 41.8% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.64 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.72 on weekdays and 3.06 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 8.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.66 in April to June 2025 to 3.53 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.53 | 0.85 | 3.72 | 3.06 | 8.6% | 0 of 90 | 91 |
| Oct to Dec 2025 | 3.54 | 0.92 | 3.71 | 3.10 | 8.5% | 0 of 92 | 88 |
| Jul to Sep 2025 | 3.77 | 1.08 | 3.97 | 3.28 | 13.1% | 0 of 92 | 85 |
| Apr to Jun 2025 | 3.66 | 1.00 | 3.80 | 3.31 | 16.9% | 0 of 91 | 87 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Illinois, Jan to Mar 2026 | 3.26 | 0.65 | 3.40 | 2.92 | 5.4% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Illinois | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.2 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.1 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.4 | 2.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.5 | 14.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.5 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.4 | 21.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.8 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.0 | 13.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.9 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 2.2 | 1.8 |
Owners and operators
Legal business name: CITADEL AT SAINT BENEDICT LLC. CMS links this home to Citadel Healthcare, a group of 16 nursing homes averaging 2.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Aaron Family Investment Trust | 5% or greater direct ownership interest | Organization | 30% | 09/03/2024 |
| Ab Investment Trust U/a/D 01/03/23 | 5% or greater direct ownership interest | Organization | 13% | 09/03/2024 |
| Aaron, Jonathan | Operational/managerial control | Individual | 09/03/2024 | |
| Graf, Marcella | Operational/managerial control | Individual | 09/03/2024 | |
| Kanter, Jeremy | Operational/managerial control | Individual | 09/03/2024 | |
| Robin, Jason | Operational/managerial control | Individual | 09/03/2024 | |
| Teller, Chananel | Operational/managerial control | Individual | 09/03/2024 | |
| 6930 Touhy Avenue LLC | Adp of the SNF | Organization | 09/03/2024 | |
| Aaron Family Investment Trust | Adp of the SNF | Organization | 10/24/2024 | |
| Ab Investment Trust U/a/D 01/03/23 | Adp of the SNF | Organization | 10/24/2024 | |
| Israel Family Investment Trust | Adp of the SNF | Organization | 10/24/2024 | |
| Israel Investment Tr | Adp of the SNF | Organization | 10/24/2024 | |
| Omnia Healthcare Group LLC | Adp of the SNF | Organization | 09/03/2024 | |
| Todd a Stern 2015 Irrv Ins Tr | Adp of the SNF | Organization | 10/24/2024 | |
| Graf, Marcella | Adp of the SNF | Individual | 09/03/2024 | |
| Kanter, Jeremy | Adp of the SNF | Individual | 09/03/2024 | |
| Robin, Jason | Adp of the SNF | Individual | 09/03/2024 | |
| Teller, Chananel | Adp of the SNF | Individual | 09/03/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on May 29, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on May 29, 2025: "Ensure medication error rates are not 5 percent or greater."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on January 6, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on May 29, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.06 hours per resident per day, below the Illinois average of 3.07.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Elevate Care North Branch Niles, 0.2 mi · 2 of 5 stars · 57 citations
- Celebrate Senior Living Niles Niles, 0.4 mi · 4 of 5 stars · 6 citations
- Aperion Care Niles Niles, 0.5 mi · 5 of 5 stars · 20 citations
- Elevate Care Regency Niles, 0.6 mi · 2 of 5 stars · 32 citations
- Norwood Crossing Chicago, 1.5 mi · 2 of 5 stars · 37 citations
- Bella Terra Morton Grove Morton Grove, 1.5 mi · 2 of 5 stars · 45 citations
- Ascension Resurrection Life Chicago, 1.8 mi · 3 of 5 stars · 45 citations
- Alden Estates of Northmoor Chicago, 1.8 mi · 4 of 5 stars · 41 citations
Illinois contacts for a concern about a nursing home
These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.
Common questions
- What is Citadel at Saint Benedict's Medicare star rating?
- CMS rates Citadel at Saint Benedict 4 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Citadel at Saint Benedict get at its last inspection?
- 3 health deficiencies at the standard inspection on May 29, 2025. The Illinois average is 12.6.
- Has Citadel at Saint Benedict been fined?
- Yes. CMS lists 2 fines totaling $64,531 in the last three years.
- Does Citadel at Saint Benedict accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Citadel at Saint Benedict?
- CMS lists 18 owners and managers, and links the home to Citadel Healthcare. Legal business name: CITADEL AT SAINT BENEDICT LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.