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Colorado Veterans Community Living Ctr at Homelake

3749 Sherman Ave, Monte Vista, CO 81144 · Rio Grande County · (719) 852-5118

60 certified beds, about 36 residents a day · Government - State · Medicare and Medicaid since 2007

Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 065391 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on October 17, 2024, inspectors cited 2 health deficiencies (the Colorado average is 8.7, the national average 9.2).

Of 9 health citations since December 2021, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.08 hours per resident per day, against 3.72 across Colorado and 3.86 nationally. Registered nurses accounted for 1.88 of those hours.

23.7% of nursing staff left within the year CMS measured (Colorado average 47.1%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
6D
1E
1F
Potential for minimal harm
0A
0B
0C
October 17, 2024Standard inspection · 2 citations
  1. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 5, 2024
    Inspectors wroteBased on observations, record review and interviews, the facility failed to provide services for two (#15 and #7) of two residents reviewed out of 23 sample residents according to professional standards of practice. Specifically, the facility failed to ensure Resident #15's and Resident #7's vital signs, specifically the resident's blood pressure and pulse, were monitored and assessed prior to the administration of a blood pressure medication.
  2. D
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 5, 2024
    Inspectors wroteBased on record review and interviews, the facility failed to maintain complete and accurate resident resuscitation choices in the medical record for three (#141, #13 and #32) of fourteen residents out of 23 sample residents. Specifically, the facility failed to: -Ensure a physician's order was in place for a do not resuscitate (DNR) for Resident #141, who wished to be a DNR per the resident's Medical Orders for Scope of Treatment (MOST) form; -Ensure documentation of a MOST form was in place for Resident #13; and, -Ensure the MOST form was discussed with and signed by Resident #32, who was cognitively intact.
February 13, 2024Complaint inspection · 1 citation
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 13, 2024
    Inspectors wroteBased on record review and staff interviews, the facility failed to ensure one (#1) of four residents reviewed for abuse out of four sample residents was kept free from abuse. Resident #2 and Resident #1 were involved in an altercation on 11/7/23. Resident #2 attacked Resident #1 and Resident #1 had injuries that included a scratch to his left forehead that was cleaned, a scratch on his nose, an abrasion to his left face/cheek, left jawline, left ear and bruising to the top of his left shoulder. There was redness around his neck and Resident #1 complained of severe left shoulder pain. Interventions added after the altercation were to move Resident #2 to a different hall and the resident was to be in the staff's line of sight. However, those interventions were not effective due to another altercation that occurred on 1/3/24. [...]
March 16, 2023Standard inspection · 5 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 30, 2023
    Inspectors wroteBased on observations, record review, and staff interviews, the facility failed to ensure food was stored, prepared, and served under sanitary conditions in one kitchen. Specifically, the facility failed to ensure: -Appropriate hand hygiene by food service staff; and, -Foods of modified consistency were reheated to safe temperatures following the use of a multi-step preparation process.
  2. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 30, 2023
    Inspectors wroteBased on record review and staff interview, the facility failed to develop and implement policies and procedures related to pneumococcal immunizations for three (#91, #38 and #25) of five residents reviewed for vaccinations of 29 sample residents. Specifically, the facility failed to ensure Residents #91, #38 and #25 were offered and/or received pneumococcal immunization.
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 30, 2023
    Inspectors wroteBased on observations, record review and interviews, the facility failed to ensure the resident environment remained as free of accident hazards as possible, and adequate supervision and assistance devices to prevent accidents were provided for one (#27) of three residents reviewed for accidents out of 22 sample residents. Specifically, the facility failed to provide supervision during meals for Resident #27 who required supervision due to choking/coughing.
  4. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 30, 2023
    Inspectors wroteBased on resident observations, record review, and staff interviews, the facility failed to ensure residents received proper respiratory treatment and care for one (#15) of four residents reviewed for supplemental oxygen use out of 22 sample residents. Specifically, the facility failed to ensure physician's order was in place for Resident #15's continuous oxygen use.
  5. D
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    F810 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 30, 2023
    Inspectors wroteBased on observations, record review, and interviews, the facility failed to provide special eating equipment and utensils for residents who need them for one (#20) of two residents reviewed for adaptive equipment out of 22 sample residents. Specifically, the facility failed to ensure the physician ordered weighted utensils, Dycem placement, sippy cup and scoop plate was positioned correctly during all meals for Resident #20.
December 2, 2021Standard inspection · 1 citation
  1. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 16, 2021
    Inspectors wroteBased on observations, record review and interviews, the facility failed to ensure residents who needed respiratory care were provided such care, consistent with professional standards of practice for two (#20 and #27) of three residents reviewed for oxygen therapy out of 22 sample residents. Specifically, the facility failed to ensure oxygen was administered according to physician orders for Resident #20 and #27.

Fire safety inspections

3 fire safety citations on file: 2 on October 17, 2024, 1 on March 16, 2023.

Every fire safety citation3 citations
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · October 17, 2024 · Corrected (the home has a date of correction)
  2. F
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · October 17, 2024 · Corrected (the home has a date of correction)
  3. D
    Provide properly protected cooking facilities.
    K 324 · March 16, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeColoradoUnited States
All nursing staff (RN, LPN and aides)5.083.723.86
Registered nurses1.880.820.69
All nursing staff on weekends3.833.293.42
Nurse aides3.20
Licensed practical nurses0.00
Nursing staff turnover (share who left in a year)23.7%47.1%45.8%
Registered nurse turnover33.3%44.6%42.9%
Administrators who left2

CMS expects 3.10 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.59 on weekdays and 3.83 on weekends, 31% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.89 in April to June 2025 to 5.08 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.081.885.593.83 0.0%0 of 9036
Oct to Dec 20255.031.805.523.80 0.0%0 of 9235
Jul to Sep 20254.381.584.773.37 2.9%0 of 9240
Apr to Jun 20253.891.354.272.93 0.0%0 of 9141
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Colorado, Jan to Mar 20263.590.763.753.185.9%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeColoradoUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
24.313.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
4.91.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
8.83.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.61.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
19.413.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.93.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
10.520.015.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.11.41.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.01.71.8

Owners and operators

Legal business name: STATE OF COLORADO.

NameRoleTypeShareSince
State of Colorado5% or greater direct ownership interestOrganization01/12/2007
Aldrich, ErinW-2 managing employeeIndividual10/08/2022
Davis, ChristaW-2 managing employeeIndividual02/02/2007
Montague, MindyW-2 managing employeeIndividual02/02/2007

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on October 17, 2024: "Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on March 16, 2023: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on October 17, 2024: "Ensure services provided by the nursing facility meet professional standards of quality."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on February 13, 2024: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  5. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

Other nursing homes nearby

Colorado contacts for a concern about a nursing home

These are the official offices in Colorado. NursingHomeClear cannot take or act on complaints.

Common questions

What is Colorado Veterans Community Living Ctr at Homelake's Medicare star rating?
CMS rates Colorado Veterans Community Living Ctr at Homelake 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Colorado Veterans Community Living Ctr at Homelake get at its last inspection?
2 health deficiencies at the standard inspection on October 17, 2024. The Colorado average is 8.7.
Has Colorado Veterans Community Living Ctr at Homelake been fined?
CMS lists no fines in the last three years.
Does Colorado Veterans Community Living Ctr at Homelake accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Colorado Veterans Community Living Ctr at Homelake?
CMS lists 4 owners and managers. Legal business name: STATE OF COLORADO.

Sources

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