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Community Springs Healthcare Facility

400 East Hospital Road, El Dorado Springs, MO 64744 · Cedar County · (417) 876-2531

120 certified beds, about 69 residents a day · Non profit - Corporation · Medicare and Medicaid since 1991

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
4 of 5
Staffing
2 of 5
Quality measures
1 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 265446 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 3, 2025, inspectors cited 7 health deficiencies (the Missouri average is 11.4, the national average 9.2).

None of its 12 health citations since January 2020 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.24 hours per resident per day, against 3.43 across Missouri and 3.86 nationally. Registered nurses accounted for 0.41 of those hours.

36.9% of nursing staff left within the year CMS measured (Missouri average 56.0%).

CMS links it to Citizens Memorial Health Care, an affiliated group of 6 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
7D
4E
1F
Potential for minimal harm
0A
0B
0C
January 3, 2025Standard inspection · 7 citations
  1. E
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 17, 2025
    Inspectors wroteBased on interview and record review, the facility failed to support each resident's right to self-determination related to care when staff failed to care plan and provide showers per residents' preference for three residents (Resident #3, #28, and #6). Review of the facility's policy titled, Personal Hygiene, revised 03/2023, showed the following: -Purpose to establish guidelines for ensuring the hygiene needs of residents are addressed and met; -Purpose to identify the roles of the nursing staff and the patients in maintaining the patients' and residents' personal hygiene; -Staff are to assist with personal hygiene tasks as patients need; -If a patient is unable to care for self, nursing staff will provide full assist with bathing, changing clothing, oral care and other needs; [...]
  2. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 17, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure each resident's care plan was updated and review for accuracy timely when the care plans of five residents (Resident #37, #31, #33, #10, and #26) were not updated to reflect the residents' current conditions. Review of a facility's policy titled, Assessments in Long Term Care. dated 12/2024, showed the following: -The nursing care plan will be initiated according to identified needs from the admission assessment by a licensed nurse; -Licensed nursing personnel will update care plans as needs are assessed; -The dietitian, social worker, and rehabilitation personnel can assess patients, within the scope of their service and will integrate information into the medical record and assist in identifying and assigning priorities for the resident care needs via the care plan and progress notes. 1. [...]
  3. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure all allegations of possible abuse were reported to the State Survey Agency (SSA - Department of Health and Senior Services (DHSS)) within two hours when staff failed to report an allegation of possible sexual abuse by one resident (Resident #37). Review of the facility policy titled, Patient Abuse/Neglect, Elder Abuse, and Persons with Disability Abuse, dated 08/2024, showed the following: -Purpose to guide staff, employees, physicians, and any mandated reporter in identifying victims of abuse and provide a reporting mechanism in accordance with all local, state and federal laws; -Purpose to provide safe and efficient care for the patients/residents; -Purpose to keep patients/residents free from abuse, mistreatment, and neglect. 1. Review of Resident #37's Patient Information showed the following: [...]
  4. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure all allegations possible abuse had documented complete investigations when staff failed to document a full investigation of an allegation of possible abuse by one resident (Resident #37). Review of a facility policy titled Patient Abuse/Neglect, Elder Abuse, and Persons with Disability Abuse, dated 08/2024, showed the following: -Personnel will complete an electronic Incident Report for further investigation by the designee(s), nursing administration, the Administrator, and/or other disciplines within the facility or outside to ensure resident safety and quality of care. 1. Review of Resident #37's Patient Information showed the following: -An admission date of 08/12/24; -Diagnoses included dementia and agitation. [...]
  5. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure the accuracy of all Minimum Data Sets (MDS - a federally mandated assessment completed by facility staff) when staff failed to accurately complete one resident's (Resident #56) MDS. Review of the RAI Manual, dated October 2023 showed the following: -Code residents identified as being in a hospice program for terminally ill persons where an array of services is provided for the palliation and management of terminal illness and related conditions; -The hospice must be licensed by the state as a hospice provider and/or certified under the Medicare program as a hospice provider. 1. Review of Resident #56's Patient Information, showed the following: -An admission date of 06/22/24; -Diagnoses included Alzheimer's disease. [...]
  6. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to develop a person-centered comprehensive plan of care with measurable goals and plans for one resident (Resident #57) related to the resident taking antidepressant and an anti-anxiety medication. Review of the Minimum Data Set (MDS - a federally mandated assessment completed by facility staff) 3.0 Resident Assessment Instrument (RAI) Manual, dated 10/2024, showed the following: -The RAI process, which includes the federally mandated MDS, is the basis for an accurate assessment of nursing home residents; -The MDS information and the CAA (Care Area Assessment) process provide the foundation upon which the care plan is formulated; -There are 20 problem-oriented CAAs, each of which includes MDS-based trigger conditions that signal the need for additional assessment and review of the triggered care area; [...]
  7. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2025
    Inspectors wroteBased on record review and interviews, the facility failed to ensure services were provided per standards of practice for all residents when staff failed to document timely follow-up regarding a possible bruise and failed document regarding resident's wishes to have an area removed for one resident (Resident #5). 1. Review of Resident #5's Patient Information, showed the following: -admission date of 01/20/24; -Diagnoses included urinary tract infection. Review of the resident's quarterly Minimum Data Set (MDS - a federally mandated assessment completed by facility staff), with an assessment reference date (ARD) of 11/20/24, showed the following: -The resident had cognitively impairment; -The resident required moderate assistance with dressing and toileting and setup with eating and oral hygiene; [...]
June 30, 2023Standard inspection · 4 citations
  1. F
    Have enough backup water supply for essential areas of the nursing home.
    F922 · Environmental · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 14, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to establish procedures to estimate the water needed and ensure that water was available to essential areas if there was a loss of normal water supply, such as in an emergency. The facility has a capacity of 120 and had a census of 60 at the time of survey. Review of a Centers for Disease Control and Prevention (CDC) document named Emergency Water Supply Planning Guide for Hospitals and Healthcare Facilities, dated 2019, showed that water needs can vary greatly from facility to facility, but general guidelines show a need of one to three gallons of water needed per person, per day for consumption and sanitary needs. 1. Review of the facility's Emergency Operation Plan (EOP) showed the EOP hazard assessment stated the risk of loss of water supply as moderate. [...]
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 10, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure food was protected from contamination at all times when staff touched resident food with bare hands and failed to complete hand hygiene after touching soiled surfaces during meal service. The facility census was 60. Review of the Food and Drug Administration (FDA) 2013 Food Code showed foods that are ready to eat should not be touched by staff's bare hands. Review of the facility Competencies for Food and Nutrition Services Employees checklist, undated, showed the following: -Practice appropriate hand hygiene and glove use when necessary during food preparation activities, such as between handling raw meat and other foods, to prevent cross-contamination; -Properly wash hands before serving food to resident after collecting soiled plates and food waste; [...]
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 3, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure all residents were cared for in manner that provided dignity and respect when staff failed to ensure catheter (tubing to drain the bladder) collection bags were placed inside a dignity bag (bag which prevents urine from being seen) for one resident (Resident #42). A sample of three residents with indwelling catheters was reviewed. The facility census was 60. Review of a facility policy entitled Urinary Catheterization, revised 08/2022, showed the policy did not include information pertaining to the use of a privacy bag for dignity. 1. Review of Resident #42's face sheet (a form that provides basic profile information) showed the following: -admission date of 05/18/21; [...]
  4. D
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    F700 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 10, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to complete a documented side rail assessment including risks versus benefits, obtain written consent, obtain a physician order, and complete gap assessments prior to installing side rails for two residents (Residents #53 and #45) in a sample of eight residents with bed rails in use. The facility census was 60. Review of the facility policy entitled Bed Rails and Support Device in Long Term Care, revised 02/2023, showed the following: -Side rails/support devices are utilized if an assessed need is identified by the interdisciplinary team (IDT); -The IDT should complete and document assessment of side rail need; -Staff may utilize the LTC Device Decision Guide to assist with determining whether or not the device is considered a support device or restraint; -Bed rails and support devices require a physician order; [...]
January 10, 2020Standard inspection · 1 citation
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 28, 2020
    Inspectors wroteBased on observation, interview, and record review, the facility failed to adhere to professional standards when staff failed to properly disinfect glucometers (small hand-held devices that check blood glucose (sugar) levels for residents) while collecting blood glucose samples on residents with a diagnosis of diabetes mellitus (a disease that affects how a person's body handles insulin and glucose levels in the blood). This practice affected six residents (Resident #7, #10, #12, #19, #23, and #35) out of a sample of 16. The facility census was 61. Record review of the Centers for Disease Control and Prevention (CDC) website showed the following information: -Blood glucometers approved for use for more than one person must be cleaned and disinfected. [...]

Fire safety inspections

3 fire safety citations on file: 3 on June 30, 2023.

Every fire safety citation3 citations
  1. F
    Address subsistence needs for staff and patients.
    E 15 · June 30, 2023 · Corrected (the home has a date of correction)
  2. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 30, 2023 · Corrected (the home has a date of correction)
  3. E
    Ensure proper usage of power strips and extension cords.
    K 920 · June 30, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMissouriUnited States
All nursing staff (RN, LPN and aides)3.243.433.86
Registered nurses0.410.460.69
All nursing staff on weekends2.793.013.42
Nurse aides2.27
Licensed practical nurses0.56
Nursing staff turnover (share who left in a year)36.9%56.0%45.8%
Registered nurse turnover42.9%47.8%42.9%
Administrators who left0

CMS expects 3.78 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.42 on weekdays and 2.79 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.36 in April to June 2025 to 3.24 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.240.413.422.79 0.0%0 of 9069
Oct to Dec 20253.170.403.312.83 0.0%0 of 9270
Jul to Sep 20253.420.403.573.03 0.0%0 of 9268
Apr to Jun 20253.360.393.512.99 0.4%0 of 9170
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Missouri, Jan to Mar 20263.340.403.502.933.9%1.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMissouriUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
19.718.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.01.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.32.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.84.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.72.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
22.417.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.64.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
21.923.515.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
30.026.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
9.413.712.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.82.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.62.31.8

Owners and operators

Legal business name: CITIZENS MEMORIAL HEALTH CARE FOUNDATION. CMS links this home to Citizens Memorial Health Care, a group of 6 nursing homes averaging 3 stars overall.

NameRoleTypeShareSince
Ashworth, JamesManaging control - governing bodyIndividual06/17/2021
Babb, DonaldManaging control - governing bodyIndividual09/24/1986
Banner, KatrinaManaging control - governing bodyIndividual11/17/2022
Calhoun, MichaelManaging control - governing bodyIndividual01/02/2022
Dawson, EranManaging control - governing bodyIndividual04/01/2022
Fulbright, GaryManaging control - governing bodyIndividual03/17/2022
Hancock, JaniecaManaging control - governing bodyIndividual03/15/2018
Kallenbach, JohnManaging control - governing bodyIndividual06/20/2019
Meents, DanaManaging control - governing bodyIndividual10/14/2010
Meyer, ReneeManaging control - governing bodyIndividual01/01/2022
Smith, KennethManaging control - governing bodyIndividual03/30/2023
Ashworth, JamesOperational/managerial controlIndividual06/17/2021
Babb, DonaldOperational/managerial controlIndividual09/24/1986
Banner, KatrinaOperational/managerial controlIndividual11/17/2022
Cadle, VautrinOperational/managerial controlIndividual01/07/2024
Calhoun, MichaelOperational/managerial controlIndividual01/02/2022
Finnell, HeatherOperational/managerial controlIndividual01/05/2020
Francka, TimOperational/managerial controlIndividual02/18/2024
Fulbright, GaryOperational/managerial controlIndividual03/17/2022
Hanak, SarahOperational/managerial controlIndividual01/05/2020
Hancock, JaniecaOperational/managerial controlIndividual03/15/2018
Hardman, BrittanyOperational/managerial controlIndividual04/28/2024
Kallenbach, JohnOperational/managerial controlIndividual06/20/2019
Meents, DanaOperational/managerial controlIndividual10/14/2010
Meyer, ReneeOperational/managerial controlIndividual01/12/2020
Smith, KennethOperational/managerial controlIndividual03/30/2023
Tedrow, JeffreyOperational/managerial controlIndividual01/01/2024
Forvis Mazars LLPAdp of the SNFOrganization06/27/2024
Ashworth, JamesAdp of the SNFIndividual06/17/2021
Babb, DonaldAdp of the SNFIndividual09/24/1986
Banner, KatrinaAdp of the SNFIndividual11/17/2022
Cadle, VautrinAdp of the SNFIndividual01/07/2024
Calhoun, MichaelAdp of the SNFIndividual01/02/2022
Finnell, HeatherAdp of the SNFIndividual11/21/2021
Francka, TimAdp of the SNFIndividual02/18/2024
Fulbright, GaryAdp of the SNFIndividual03/17/2022
Hanak, SarahAdp of the SNFIndividual01/05/2020
Hancock, JaniecaAdp of the SNFIndividual03/15/2018
Hardman, BrittanyAdp of the SNFIndividual04/28/2024
Kallenbach, JohnAdp of the SNFIndividual06/20/2019
Meents, DanaAdp of the SNFIndividual10/14/2010
Meyer, ReneeAdp of the SNFIndividual01/12/2020
Smith, KennethAdp of the SNFIndividual03/30/2023
Tedrow, JeffreyAdp of the SNFIndividual01/01/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on January 3, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on January 3, 2025: "Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on January 3, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  4. Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 1 problem in this area, most recently on June 30, 2023: "Have enough backup water supply for essential areas of the nursing home."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.79 hours per resident per day, below the Missouri average of 3.01.

Other nursing homes nearby

Missouri contacts for a concern about a nursing home

These are the official offices in Missouri. NursingHomeClear cannot take or act on complaints.

Common questions

What is Community Springs Healthcare Facility's Medicare star rating?
CMS rates Community Springs Healthcare Facility 3 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Community Springs Healthcare Facility get at its last inspection?
7 health deficiencies at the standard inspection on January 3, 2025. The Missouri average is 11.4.
Has Community Springs Healthcare Facility been fined?
CMS lists no fines in the last three years.
Does Community Springs Healthcare Facility accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Community Springs Healthcare Facility?
CMS lists 44 owners and managers, and links the home to Citizens Memorial Health Care. Legal business name: CITIZENS MEMORIAL HEALTH CARE FOUNDATION.

Sources

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