Home / North Carolina / Conover
Conover Nursing and Rehabilitation Center
920 4th Street Southwest, Conover, NC 28613 · Catawba County · (828) 695-8282
90 certified beds, about 76 residents a day · For profit - Corporation · Medicare and Medicaid since 2002
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345516 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 15, 2026, inspectors cited 0 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
None of its 4 health citations since October 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.79 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.60 of those hours.
27.4% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 4 health citations on file.
April 15, 2026Standard inspection · 0 citations
February 21, 2025Standard inspection · 4 citations
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observations, record review, and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessment for oral/dental status (Resident #27) and the use of a hypoglycemic medication (a medication used to lower blood sugar in people diagnosed with diabetes) (Resident #71) for 2 of 20 residents whose MDS assessments were reviewed.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observations, record reviews and staff interviews, the facility failed to update the care plan to include oxygen therapy for 2 of 2 residents (Resident #16 and Resident #23) reviewed for respiratory therapy.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, record reviews, and Resident and staff interviews, the facility failed to ensure an oxygen concentrator filter was free of dust and failed to ensure a concentrator had an external filter for 1 of 2 residents (Resident #16) reviewed for respiratory care.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, record reviews, and resident and staff interviews, the facility failed to secure opened tubes of medicated ointment/skin protectant observed in residents' rooms for 2 of 2 residents reviewed for medication storage (Resident #49 and Resident #27).
October 18, 2023Standard inspection · 0 citations
Fire safety inspections
3 fire safety citations on file: 1 on April 15, 2026, 2 on February 21, 2025.
Every fire safety citation3 citations
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D Have generator or other power source capable of supplying service within 10 seconds.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.79 | 3.85 | 3.86 |
| Registered nurses | 0.60 | 0.62 | 0.69 |
| All nursing staff on weekends | 4.27 | 3.42 | 3.42 |
| Nurse aides | 3.29 | ||
| Licensed practical nurses | 0.89 | ||
| Nursing staff turnover (share who left in a year) | 27.4% | 49.0% | 45.8% |
| Registered nurse turnover | 23.1% | 45.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.86 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.00 on weekdays and 4.27 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.55 in April to June 2025 to 4.79 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.79 | 0.60 | 5.00 | 4.27 | 0.0% | 0 of 90 | 76 |
| Oct to Dec 2025 | 4.74 | 0.65 | 5.01 | 4.07 | 0.0% | 0 of 92 | 76 |
| Jul to Sep 2025 | 4.62 | 0.66 | 4.85 | 4.03 | 0.0% | 0 of 92 | 75 |
| Apr to Jun 2025 | 4.55 | 0.67 | 4.83 | 3.83 | 0.0% | 0 of 91 | 75 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 3.6 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.1 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.2 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.5 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 3.4 | 18.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.3 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 3.2 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 21.4 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.4 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.8 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.9 | 1.8 | 1.8 |
Owners and operators
Legal business name: BROSIS MANAGEMENT OF CATAWBA COUNTY.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Sherrill, Jason | Direct ownership interest | Individual | 07/03/2002 | |
| Sherrill, Joshua | Direct ownership interest | Individual | 07/03/2002 | |
| Sherrill, Jason | Corporate director | Individual | 08/28/2003 | |
| Sherrill, Joshua | Corporate director | Individual | 08/28/2003 | |
| Sherrill, Jason | Corporate officer | Individual | 07/05/2002 | |
| Sherrill, Joshua | Corporate officer | Individual | 07/05/2002 | |
| Roper, Todd | Operational/managerial control | Individual | 03/21/2012 | |
| Sherrill, Jason | Trustee of the SNF | Individual | 07/03/2002 | |
| Sherrill, Joshua | Trustee of the SNF | Individual | 07/03/2002 | |
| Roper, Todd | Adp of the SNF | Individual | 03/21/2012 | |
| Sherrill, Jason | Adp of the SNF | Individual | 07/03/2002 | |
| Sherrill, Joshua | Adp of the SNF | Individual | 07/03/2002 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on February 21, 2025: "Ensure each resident receives an accurate assessment."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on February 21, 2025: "Provide safe and appropriate respiratory care for a resident when needed."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on February 21, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
Other nursing homes nearby
- The Greens at Hickory Hickory, 4.2 mi · 2 of 5 stars · 18 citations
- Abernathy Laurels Newton, 4.9 mi · 5 of 5 stars · 3 citations
- Trinity Village Hickory, 6.2 mi · 5 of 5 stars · 5 citations
- The Greens at Viewmont Hickory, 7 mi · 2 of 5 stars · 19 citations
- Trinity Ridge Hickory, 7.3 mi · 5 of 5 stars · 5 citations
- Valley Nursing and Rehabilitation Center Taylorsville, 11.7 mi · 1 of 5 stars · 28 citations
- Carolina Rehab Center of Burke Connelly Spring, 13.4 mi · 3 of 5 stars · 20 citations
- Hickory Falls Health and Rehabilitation Granite Falls, 13.8 mi · 4 of 5 stars · 3 citations
North Carolina contacts for a concern about a nursing home
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: NC Division of Health Service Regulation, Nursing Home Licensure and Certification Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: North Carolina Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: NC DHSR Regulated Facilities search (Statements of Deficiencies), where North Carolina publishes its own records on licensed homes.
Common questions
- What is Conover Nursing and Rehabilitation Center's Medicare star rating?
- CMS rates Conover Nursing and Rehabilitation Center 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Conover Nursing and Rehabilitation Center get at its last inspection?
- 0 health deficiencies at the standard inspection on April 15, 2026. The North Carolina average is 4.7.
- Has Conover Nursing and Rehabilitation Center been fined?
- CMS lists no fines in the last three years.
- Does Conover Nursing and Rehabilitation Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Conover Nursing and Rehabilitation Center?
- CMS lists 12 owners and managers. Legal business name: BROSIS MANAGEMENT OF CATAWBA COUNTY.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.