What is Courtyard Rehabilitation and Health Center, LLC's Medicare star rating?

CMS rates Courtyard Rehabilitation and Health Center, LLC 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).

Has Courtyard Rehabilitation and Health Center, LLC been fined?

CMS lists no fines in the last three years.

Does Courtyard Rehabilitation and Health Center, LLC accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Courtyard Rehabilitation and Health Center, LLC?

CMS lists 9 owners and managers, and links the home to Southern Administrative Services. Legal business name: COURTYARD REHABILITATION AND HEALTH.

Courtyard Rehabilitation and Health Center, LLC: Inspections

The record in brief

At its most recent standard inspection, on February 27, 2026, inspectors cited 0 health deficiencies (the Arkansas average is 2.7, the national average 9.2).

None of its 15 health citations since September 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.81 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.64 of those hours.

40.3% of nursing staff left within the year CMS measured (Arkansas average 49.5%).

CMS links it to Southern Administrative Services, an affiliated group of 35 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

709/23

808/24

002/26

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

Potential for minimal harm

February 27, 2026Standard inspection · 0 citations

August 29, 2024Standard inspection · 8 citations

F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 26, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure food, including raw meat, was thawed, stored, and sealed properly to prevent a potential foodborne illness; to ensure expired food items were promptly removed from stock to reduce the risk of food-borne illness; to ensure prepared foods in the refrigerator were covered to prevent a potential foodborne illness; to ensure dietary staff washed their hands upon completion of a task and before starting another task; to ensure the meat slicer was cleaned after use; to ensure utensils placed in the clean utensil drawer and ready for use were clean and free of particles. These failed practices had the potential to affect 73 residents who received meals from 1 of 1 kitchen as documented on a list provided by the Administrator on 8/27/2024.
E

Reasonably accommodate the needs and preferences of each resident.

F558 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 26, 2024

Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure the call device was within reach for 2 (Resident #8 and #63) sampled residents.
E

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 26, 2024

Inspectors wroteBased on observations, interviews, record reviews and facility policy review, the facility failed to ensure that staff used appropriate infection control measures and donned the proper Personal Protective Equipment (PPE) during high-contact care for 1 (Resident #8) sampled resident.
D

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2024

Inspectors wroteBased on record review, interviews and the facility failed to provide notice of discharge to 1 (Resident #76) sampled resident or the resident representative.
D

Ensure each resident receives an accurate assessment.

F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2024

Inspectors wroteBased on record review and interview, the facility failed to ensure an Annual Minimum Data Set (MDS) assessment was coded correctly to document a resident had a serious mental illness and or intellectual disability or related condition requiring level II PASARR (Preadmission Screening and Resident Review) to ensure continuity of care for 1 (Resident #9) sampled residents with a diagnosis of serious mental illness.
D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2024

Inspectors wroteBased on observations, interviews and record review, the facility failed to ensure that staff did not lower the head of the bed while 1 sampled (Resident #8) was receiving continuous enteral feeding.
D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2024

Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure that incontinence care was provided in a manner to promote cleanliness for 1 (Resident #8) sampled resident.
D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2024

Inspectors wroteBased on observations, interviews, and facility policy review, the facility failed to ensure medications and/or biologicals were securely locked away.

September 22, 2023Standard inspection · 7 citations

F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 10, 2023

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the facility ' s 1 of 1 ice machine was maintained in clean condition; foods stored in the storage area, refrigerator, and freezer were sealed, labeled, and dated; the kitchen equipment and air vents were maintained in clean condition; expired food items were promptly removed from stock and discarded; and dietary staff washed their hands before handling clean equipment or food items to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen. These failed practices had the potential to affect 77 residents who received meals from the kitchen.
E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 10, 2023

Inspectors wroteBased on observation and interview, the facility failed to ensure that refrigerated scheduled II-V controlled medications were maintained within a separately locked permanently affixed compartment in 1 (Hall 300) of 2 Halls (Hall 200 and 300) medication storage rooms.
E

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 10, 2023

Inspectors wroteBased on observation, record review and interview, the facility failed to ensure that meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents for 1 of 2 meals observed. The facility failed to meet the nutritional needs of residents by including a disliked food on the meal tray for 1 Resident (Resident #78) and failed to provide a standing order for ice cream for 1 Resident (Resident #54) to ensure their nutritional needs are meet.
E

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 10, 2023

Inspectors wroteBased on observation and interview, the facility failed to ensure meals were served in a method that maintained the appearance of a cold product and at temperatures that were acceptable to the residents to improve palatability and encourage good nutritional intake during 1 of 1 meal observed.
E

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 10, 2023

Inspectors wroteBased on observation and interview, the facility failed to ensure that pureed food items were blended to a smooth, lump free consistency to minimize the risk of choking or other complications for those residents who required pureed diets for 2 of 2 meals observed. The failed practice had the potential to affect 6 residents who received pureed diets.
D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 9, 2023

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that a residents hand roll was placed in the hand nightly as care planned. This failed practice affected 1 Resident (Resident #62) of 5 Residents with hand roll orders.
D

Provide care and assistance to perform activities of daily living for any resident who is unable.

F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 10, 2023

Inspectors wroteBased on observation, record review and interview, the facility failed to ensure fingernails were regularly trimmed and cleaned to promote good personal hygiene and grooming for 2 (Residents #19 and #36) residents out of 11 (Residents #11, #19, #21, #35, #36, #37, #54, #57, #64, #78, and #133) sample mixed residents who required assistance or were dependent for nail care.

Fire safety inspections

7 fire safety citations on file: 4 on February 27, 2026, 1 on August 29, 2024, 2 on September 22, 2023.

Every fire safety citation7 citations

F
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

K 223 · February 27, 2026 · Corrected (the home has a date of correction)
F
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

K 321 · February 27, 2026 · Corrected (the home has a date of correction)
F
Inspect, test, and maintain automatic sprinkler systems.

K 353 · February 27, 2026 · Corrected (the home has a date of correction)
F
Install corridor and hallway doors that block smoke.

K 363 · February 27, 2026 · Corrected (the home has a date of correction)
E
Have an alternate power supply for its alarm system.

K 344 · August 29, 2024 · Corrected (the home has a date of correction)
F
Install a fire alarm system that can be heard throughout the facility.

K 341 · September 22, 2023 · Corrected (the home has a date of correction)
F
Have an alternate power supply for its alarm system.

K 344 · September 22, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Arkansas	United States
All nursing staff (RN, LPN and aides)	3.81	4.02	3.86
Registered nurses	0.64	0.41	0.69
All nursing staff on weekends	3.11	3.45	3.42
Nurse aides	2.31
Licensed practical nurses	0.85
Nursing staff turnover (share who left in a year)	40.3%	49.5%	45.8%
Registered nurse turnover	20.0%	44.8%	42.9%
Administrators who left	0

CMS expects 3.51 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.09 on weekdays and 3.11 on weekends, 24% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.02 in April to June 2025 to 3.81 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.81	0.64	4.09	3.11	1.6%	0 of 90	72
Oct to Dec 2025	3.93	0.64	4.22	3.22	1.7%	0 of 92	75
Jul to Sep 2025	3.92	0.62	4.24	3.11	1.5%	0 of 92	75
Apr to Jun 2025	4.02	0.67	4.36	3.18	1.7%	0 of 91	73
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Arkansas, Jan to Mar 2026	4.05	0.40	4.28	3.47	2.0%	0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Arkansas	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	7.4	9.5	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.0	0.6	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	0.0	1.2	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	7.2	3.9	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.0	1.3	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	4.9	10.1	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	5.9	4.2	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	0.5	10.9	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	16.7	24.1	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	16.5	12.5	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	0.8	2.0	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	2.1	2.1	1.8

Owners and operators

Legal business name: COURTYARD REHABILITATION AND HEALTH. CMS links this home to Southern Administrative Services, a group of 35 nursing homes averaging 3.9 stars overall.

Name	Role	Type	Share	Since
4p2t1 Ops Holding LP	5% or greater direct ownership interest	Organization	100%	12/31/2020
Jej Assets LP	5% or greater indirect ownership interest	Organization		01/01/2022
Jej Management, LLC	5% or greater indirect ownership interest	Organization		01/01/2022
Ponthie, Sharlot	5% or greater indirect ownership interest	Individual		01/01/2022
Lewis, David	W-2 managing employee	Individual		04/15/2013
Ponthie, John	Corporate director	Individual		01/01/2020
Alexark1 LLC	General partnership interest	Organization		01/01/2022
Ponthie, John	General partnership interest	Individual		12/31/2020
Ponthie, John	Limited partnership interest	Individual		12/31/2020

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on August 29, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on August 29, 2024: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on August 29, 2024: "Reasonably accommodate the needs and preferences of each resident."
When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on August 29, 2024: "Ensure each resident receives an accurate assessment."
Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.11 hours per resident per day, below the Arkansas average of 3.45.

Other nursing homes nearby

Hudson Memorial Nursing Home
El Dorado, 1.5 mi · 3 of 5 stars · 15 citations
Timberlane Health & Rehabilitation
El Dorado, 1.9 mi · 2 of 5 stars · 15 citations
The Springs of El Dorado
El Dorado, 3.1 mi · 3 of 5 stars · 22 citations
Oak Ridge Health and Rehabilitation
El Dorado, 3.2 mi · 4 of 5 stars · 15 citations

Arkansas contacts for a concern about a nursing home

These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.

Resident advocate: Arkansas Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.

Common questions

What is Courtyard Rehabilitation and Health Center, LLC's Medicare star rating?: CMS rates Courtyard Rehabilitation and Health Center, LLC 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Courtyard Rehabilitation and Health Center, LLC get at its last inspection?: 0 health deficiencies at the standard inspection on February 27, 2026. The Arkansas average is 2.7.
Has Courtyard Rehabilitation and Health Center, LLC been fined?: CMS lists no fines in the last three years.
Does Courtyard Rehabilitation and Health Center, LLC accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Courtyard Rehabilitation and Health Center, LLC?: CMS lists 9 owners and managers, and links the home to Southern Administrative Services. Legal business name: COURTYARD REHABILITATION AND HEALTH.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.