The Springs of El Dorado
1700 East Short Hillsboro, El Dorado, AR 71730 · Union County · (870) 862-5124
122 certified beds, about 75 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1995
CMS Care Compare ratings, data as of September 1, 2026 · CCN 045275 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 1, 2025, inspectors cited 2 health deficiencies (the Arkansas average is 2.7, the national average 9.2).
Of 22 health citations since December 2022, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.78 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.46 of those hours.
54.5% of nursing staff left within the year CMS measured (Arkansas average 49.5%).
CMS links it to The Springs Arkansas, an affiliated group of 26 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 22 health citations on file.
April 30, 2026Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, interview, record review, and facility policy review, it was determined the facility failed to ensure provider orders were completed for one resident (Resident #2) of three residents reviewed for wound care.
April 16, 2026Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review, interview, and facility document review, the facility failed to provide a safe care environment by placing one (Resident #1) of five residents reviewed for Quality of Care, at risk. Specifically, Resident #1 consumed alcohol brought in by Certified Nursing Assistant (CNA) #3 and became intoxicated in the facility.
May 1, 2025Standard inspection, Complaint inspection · 2 citations
- E Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on interview, record review, and facility policy review, it was determined the facility failed to notify the resident, and/or the resident's representative, in writing and provide written information regarding the facility's bed-hold policy when a resident was transferred to the hospital for three (Residents #40, #61, and #45) of four sampled residents, reviewed for hospitalization. 1. Review of Resident #40's Medicare-5-day Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/22/2025, revealed a Brief Interview for Mental Status (BIMS) score of 10 (indicated the resident had moderate cognitive impairment). Resident #40 ' s MDS also revealed the resident had active medical diagnoses which included: diabetes mellitus, non-Alzheimer ' s dementia, and respiratory failure. a. [...]
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to ensure food items in the refrigerator, freezer and storage room were covered or sealed; one (1) of one (1) ice machine was maintained in clean and sanitary condition; dietary staff washed their hands before handling food or clean equipment; ceiling tiles, air vents, dish washer wall, kitchen door frames were free of, debris, dirt, rust, stains; baseboards were secured for one (1) of two (2) meals observed.
March 1, 2024Standard inspection, Complaint inspection · 7 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure dented cans were discarded to prevent bacteria growth; food items had opened and/or received dates; shelves were clean of debris; and contaminated pan covers were not placed on food to be served. These practices had the potential to affect 80 (total census 81) residents who resided in the facility.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on record review and interview, the facility failed to ensure that resident laundry was transported in a way to prevent the spread of infection. This failed practice had the potential to affect 81 residents residing in the facility.
- E Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure physicians orders were followed to maintain a medication error rate of less than 5% to prevent potential complications for 1 (Residents #45) of 5 sampled residents.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview, the facility failed to ensure the refrigerated narcotic medications were stored in a permanently affixed compartment to prevent the potential of misappropriation of resident property.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, record review and interview, the facility failed ensure fingernails were cleaned, trimmed, smooth and free of jagged edges to promote good personal hygiene and grooming for 1 (Resident #15) of 1 sampled resident who was dependent for nail care.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure parameters were put in place to ensure the correct dosage of oxygen was administered to enable the Physician to determine the dosage needed for 1 (Resident #27) sampled resident.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure residents on the secured unit were supervised while smoking to decrease the potential for injury for 2 (Residents #37 and #71) of 2 sampled residents who were smoking without supervision.
December 30, 2022Standard inspection · 11 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review and interview, the facility failed to provide adequate supervision and assistive devices to prevent accidents for 1 (Resident #52) of 1 sampled resident who fell during transport in the facility van. This failed practice resulted in Immediate Jeopardy, which caused or could have caused serious harm, injury, or death to Resident #52 who fell out of the wheelchair in the facility van during transport on 11/22/22. The failed practice had the potential to affect all 63 residents who resided in the facility as documented on the Daily Census Report provided by the Administrator on 12/27/22 at 10:27 a.m. The Administrator was notified of the Immediate Jeopardy on 12/27/22 at 3:50 PM.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure dietary staff washed their hands between clean and dirty tasks, foods were utilized prior to their use by dates, containers were sealed to prevent the potential for food borne illness for residents who received meals from 1 of 1 kitchen and the kitchen and equipment was cleaned to prevent cross contamination. These failed practices had the potential to affect 62 residents (Total Census: 63) who obtained their meals from 1 of 1 kitchen according to a list provided by the Administrator on 12/29/22 at 1:18 PM.
- F Report COVID19 data to residents and families.
Inspectors wroteBased on record review and interview, the facility failed to notify residents, their representatives, and families of those residing in facilities by 5:00 p.m. the next calendar day following the occurrence of a single confirmed infection of COVID-19 for 4 (Residents #1, #3, #36 and #52) sampled residents whose records were reviewed.
- E Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a label was placed on the formula bottle to identify the type of formula the resident was receiving for 1 (Resident #6) of 3 (Residents #6, #26 and #171) sampled residents who received continuous enteral feedings according to the list provided by the Administrator on 12/30/2022 at 10:24 AM.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review, and interview, the facility failed to administer oxygen at the correct flow rate for 1 (Resident #171) of 3 (Residents #6, #171 and #221) sampled residents who had physician orders for oxygen. This failed practice had the potential to affect 6 residents who had a physician's order for oxygen according to a list provided by the Administrator on 12/30/2022 at 10:24 AM.
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the written menu was followed to ensure the nutritional needs of the residents were met. The failed practice had the ability to effect 3 sampled residents who had physician orders for a pureed diet as documented on a list provided by the Administrator on 12/29/22 at 1:20 PM.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a water pitcher was provided to ensure water was assessable at the bedside to prevent the potential for dehydration for 1 (Resident #170) of 3 (Residents #61, #170 and #171) sampled residents who were recently admitted to the facility according to the list provided by the Business Office Manager on 12/30/2022 at 10:34 AM, and 1 (Resident #170) of 1 sampled resident who had a Urinary Tract Infection (UTI) on admission according to the list provided by the Director of Nursing (DON) on 12/30/2022 at 11:10 AM.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interview, the facility failed to ensure the Minimum Data Set (MDS) assessment was accurate to facilitate the ability to plan and provide necessary care and services for 1 (Resident #3) of 14 (Residents #1, #3, #6, #24, #26, #27, #29, #33, #49, #52, #55, #61, #67 and #171) sampled residents whose MDS were reviewed.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the baseline care plan was completed within 48 hours of admission for 1 (Resident #61) of 1 sampled resident whose baseline care plan was reviewed. The failed practice had the potential to affect all 63 residents who resided in the facility according to the Census and Conditions of Residents provided by the Administrator on 12/27/22 at 1:00 PM.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview, the facility failed to complete a comprehensive care plan within 21 days of admission for 1 (Resident #61) of 1 sampled resident whose care plans was reviewed. The failed practice had the potential to affect all 63 residents who resided in the facility according to the Census and Conditions of Residents provided by the Administrator on 12/27/22 at 1:00 PM.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to review and revise the care plan to include oxygen and a recent diagnosis of Pneumonia for 1 (Resident #171) of 3 (Residents #6, #171 and #221) sampled residents who received oxygen. This failed practice had the potential to affect 6 residents in the facility who had physician orders for oxygen according to a list provided by the Administrator on 12/30/22 at 10:24 AM.
Fire safety inspections
9 fire safety citations on file: 4 on May 1, 2025, 2 on March 1, 2024, 3 on December 30, 2022.
Every fire safety citation9 citations
- F Have an alternate power supply for its alarm system.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install corridor and hallway doors that block smoke.
- B Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- B Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Install a fire alarm system that can be heard throughout the facility.
- E Have an alternate power supply for its alarm system.
- B Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arkansas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.78 | 4.02 | 3.86 |
| Registered nurses | 0.46 | 0.41 | 0.69 |
| All nursing staff on weekends | 3.21 | 3.45 | 3.42 |
| Nurse aides | 2.47 | ||
| Licensed practical nurses | 0.85 | ||
| Nursing staff turnover (share who left in a year) | 54.5% | 49.5% | 45.8% |
| Registered nurse turnover | 25.0% | 44.8% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.00 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.01 on weekdays and 3.21 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.86 in April to June 2025 to 3.78 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.78 | 0.46 | 4.01 | 3.21 | 0.0% | 0 of 90 | 75 |
| Oct to Dec 2025 | 3.94 | 0.34 | 4.19 | 3.31 | 0.0% | 0 of 92 | 79 |
| Jul to Sep 2025 | 3.88 | 0.35 | 4.14 | 3.22 | 0.0% | 0 of 92 | 78 |
| Apr to Jun 2025 | 3.86 | 0.29 | 4.11 | 3.22 | 0.0% | 0 of 91 | 82 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arkansas, Jan to Mar 2026 | 4.05 | 0.40 | 4.28 | 3.47 | 2.0% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arkansas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 3.3 | 9.5 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.6 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.4 | 10.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.0 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 17.9 | 10.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.6 | 24.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 15.3 | 12.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 2.1 | 1.8 |
Owners and operators
Legal business name: ADVANCED NURSING AND REHAB OF EL DORADO LLC. CMS links this home to The Springs Arkansas, a group of 26 nursing homes averaging 3.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| El Dorado Healthcare Management LLC | Operational/managerial control | Organization | 07/01/2021 | |
| Cooper, Christina | Operational/managerial control | Individual | 03/31/2022 | |
| Ross, Julie | Operational/managerial control | Individual | 08/07/2022 | |
| El Dorado Building LLC | Adp of the SNF | Organization | 07/01/2021 | |
| El Dorado Healthcare Management LLC | Adp of the SNF | Organization | 07/15/2025 | |
| Cooper, Christina | Adp of the SNF | Individual | 03/31/2022 | |
| Gutman, Isaac | Adp of the SNF | Individual | 03/31/2022 | |
| Herzberg, Chaim | Adp of the SNF | Individual | 03/31/2022 | |
| Hoffman, Alexander | Adp of the SNF | Individual | 03/31/2022 | |
| Ross, Julie | Adp of the SNF | Individual | 08/07/2022 | |
| Taub, Jacob | Adp of the SNF | Individual | 03/31/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on April 30, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on May 1, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on December 30, 2022: "Ensure each resident receives an accurate assessment."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on May 1, 2025: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.21 hours per resident per day, below the Arkansas average of 3.45.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Oak Ridge Health and Rehabilitation El Dorado, 0.2 mi · 4 of 5 stars · 15 citations
- Timberlane Health & Rehabilitation El Dorado, 1.4 mi · 2 of 5 stars · 15 citations
- Hudson Memorial Nursing Home El Dorado, 2 mi · 3 of 5 stars · 15 citations
- Courtyard Rehabilitation and Health Center, LLC El Dorado, 3.1 mi · 5 of 5 stars · 15 citations
Arkansas contacts for a concern about a nursing home
These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Arkansas Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is The Springs of El Dorado's Medicare star rating?
- CMS rates The Springs of El Dorado 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did The Springs of El Dorado get at its last inspection?
- 2 health deficiencies at the standard inspection on May 1, 2025. The Arkansas average is 2.7.
- Has The Springs of El Dorado been fined?
- CMS lists no fines in the last three years.
- Does The Springs of El Dorado accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns The Springs of El Dorado?
- CMS lists 11 owners and managers, and links the home to The Springs Arkansas. Legal business name: ADVANCED NURSING AND REHAB OF EL DORADO LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.