Crestpark Marianna, L L C
700 West Chestnut, Marianna, AR 72360 · Lee County · (870) 295-3466
80 certified beds, about 52 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2012
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 045449 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 13, 2026, inspectors cited 0 health deficiencies (the Arkansas average is 2.7, the national average 9.2).
None of its 16 health citations since March 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.95 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.63 of those hours.
27.3% of nursing staff left within the year CMS measured (Arkansas average 49.5%).
CMS links it to Crestpark, an affiliated group of 6 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1503/24
103/25
005/25
005/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
7D
8E
1F
Potential for minimal harm
0A
0B
0C
May 13, 2026Standard inspection · 0 citations · risk-based survey (a shorter visit CMS gives only to higher performing homes)
May 22, 2025Standard inspection · 0 citations
March 19, 2025Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interviews and record review, it was determined the facility failed to report an allegation of abuse within 2 hours for 1 (Resident #1) of 3 (Residents #1, #3, and #4) residents reviewed for abuse.
March 15, 2024Standard inspection · 15 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure expired food items were discarded; kitchen utensils/equipment were clean and in good condition and staff washed their hands while preparing food.
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents were treated with dignity and respect during incontinent care for 1 (Resident #40) of 2 sampled residents and when eating.
- E Keep residents' personal and medical records private and confidential.
Inspectors wrote2. Resident #17 had diagnoses of Essential (primary) hypertension and a History of cerebral vascular accident with right sided weakness. The Quarterly MDS with an ARD of 12/27/23 documented a BIMS score is 00 (00-07 indicates severely cognitively impaired was dependent on staff for incontinent care. 2a. On 03/12/2024 at 09:45 AM, Resident #17 was lying in bed uncovered. CNA #3 straightened Resident #17's bedding and hospital gown. The door to the resident's room was open and the privacy curtain was not pulled. 2b. On 03/13/2024 at 02:06 PM, the Surveyor asked RN #3, Should the door be open or closed when providing care? RN #3 stated, Closed. The Surveyor asked, What is the reason that the door should be closed when providing care? RN #3 stated, Patient privacy. 2c. [...]
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and interview, the facility failed to ensure Resident room [ROOM NUMBER]'s door protector and Resident #34's geriatric chair were in good repair to create a safe homelike environment.
- E Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents were free from restraints for 2 of 2 sampled residents.
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure fingernails were clean and groomed to promote good personal hygiene and grooming for 2 (Residents #17 and #30) of 2 sampled residents who were dependent on staff for fingernail care.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the environment was free of potential accidents and hazards as evidenced by failure to ensure an order was followed for thickened liquids for 2 (Residents #34 and #40) of 2 sampled residents and 1 (Resident #35) of 1 sampled resident was assessed for smokeless tobacco.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure infection control practices were maintained to prevent the spread of infections as evidenced by not performing hand hygiene when feeding residents and after incontinent care; failed to inform the nurse of feces on a feeding tube; by placing contaminated trash next to clean items; emptying catheter bags into trash cans; and during medication administration. This failed practice had the potential to affect 3 (Residents #1, #39 and #40) of 3 sampled residents.
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation and interview, the facility failed to ensure a safe environment was maintained.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wrote2. Resident #17 had a medical diagnosis of History of cerebral vascular accident with right sided weakness. The Quarterly MDS with an ARD of 12/27/23 documented the resident scored 0 (0-7 indicates severely cognitively impaired) on a BIMS and was dependent on staff for activities of daily living. 2a. The Care Plan with a review date of 12/28/2023 did not address bed rails. 2b. On 03/11/2024 at 03:15 PM, Resident #17 had 3/4 length side rails up, on both sides of the bed. 2c. On 03/13/2024 at 09:00 AM, Resident #17 had 3/4 length side rails up, on both sides of the bed. 2d. On 03/15/2024 at 11:31 AM, the Surveyor asked the MDS Coordinator, Should the side rails be care planned? She stated, I want to say no, because they aren't used as a restraint. 2e. On 03/15/2024 at 02:20 PM, the Surveyor asked the MDS Coordinator, Are bed rails supposed to care planned? She stated, Yeah, I guess. [...]
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure an appropriate diagnosis was acquired prior to inserting an indwelling urinary catheter for 1 (Resident #39) of 1 sampled resident.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation and interview, the facility failed to ensure that feeding tube feeding bags were labeled, dated, and timed for 1 (Resident #17) of 3 sampled residents who received tube feedings.
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on observation and interview, the facility failed to ensure the Nurses' Narcotic book was signed appropriately.
- D Post nurse staffing information every day.
Inspectors wroteSurveyor: [NAME], [NAME] Based on observation, interview, and record review, the facility failed to post and make readily accessible to residents and visitors daily nurse staffing in a clear and readable format to include the facility name, date, total census and total number and actual hours worked by nursing staff.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review, the facility failed to ensure there was a policy for flu and pneumococcal vaccinations for 17 of 17 residents who received the flu and/or pneumococcal vaccinations.
Fire safety inspections
9 fire safety citations on file: 4 on May 13, 2026, 2 on May 22, 2025, 3 on March 15, 2024.
Every fire safety citation9 citations
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- B Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Properly provide smoke detection systems in areas open to corridors.
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- B Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arkansas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.95 | 4.02 | 3.86 |
| Registered nurses | 0.63 | 0.41 | 0.69 |
| All nursing staff on weekends | 3.64 | 3.45 | 3.42 |
| Nurse aides | 2.84 | ||
| Licensed practical nurses | 0.48 | ||
| Nursing staff turnover (share who left in a year) | 27.3% | 49.5% | 45.8% |
| Registered nurse turnover | 11.1% | 44.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.14 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.08 on weekdays and 3.64 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.58 in April to June 2025 to 3.95 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.95 | 0.63 | 4.08 | 3.64 | 0.0% | 0 of 90 | 52 |
| Oct to Dec 2025 | 3.72 | 0.53 | 3.81 | 3.47 | 0.0% | 0 of 92 | 55 |
| Jul to Sep 2025 | 3.55 | 0.48 | 3.64 | 3.35 | 0.0% | 0 of 92 | 56 |
| Apr to Jun 2025 | 3.58 | 0.49 | 3.66 | 3.41 | 0.1% | 0 of 91 | 56 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arkansas, Jan to Mar 2026 | 4.05 | 0.40 | 4.28 | 3.47 | 2.0% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arkansas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.7 | 9.5 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.9 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 6.5 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 8.1 | 10.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.9 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 15.1 | 10.9 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.2 | 2.1 | 1.8 |
Owners and operators
Legal business name: CRESTPARK MARIANNA LLC. CMS links this home to Crestpark, a group of 6 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Dilks, LLC | Direct ownership interest | Organization | 09/01/2009 | |
| Belew, Barbara | Indirect ownership interest | Individual | 09/01/2009 | |
| Dilks, Melisha | Indirect ownership interest | Individual | 09/01/2009 | |
| Belew, LLC | Operational/managerial control | Organization | 09/01/2009 | |
| Dilks, LLC | Operational/managerial control | Organization | 09/01/2009 | |
| Belew, Barbara | Operational/managerial control | Individual | 09/01/2009 | |
| Dilks, Melisha | Operational/managerial control | Individual | 09/01/2009 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on March 15, 2024: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on March 15, 2024: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on March 19, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on March 15, 2024: "Provide and implement an infection prevention and control program."
Other nursing homes nearby
- Crestpark Forrest City, LLC Forrest City, 17.1 mi · 2 of 5 stars · 22 citations
- Crestpark Helena, LLC Helena, 18.5 mi · 5 of 5 stars · 20 citations
- Tunica County Health & Rehab, LLC Tunica, 23.9 mi · 2 of 5 stars · 17 citations
Arkansas contacts for a concern about a nursing home
These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Arkansas Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Crestpark Marianna, L L C's Medicare star rating?
- CMS rates Crestpark Marianna, L L C 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Crestpark Marianna, L L C get at its last inspection?
- 0 health deficiencies at the standard inspection on May 13, 2026. The Arkansas average is 2.7.
- Has Crestpark Marianna, L L C been fined?
- CMS lists no fines in the last three years.
- Does Crestpark Marianna, L L C accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Crestpark Marianna, L L C?
- CMS lists 7 owners and managers, and links the home to Crestpark. Legal business name: CRESTPARK MARIANNA LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.