Home / Puerto Rico / Ponce
Damas Hospital SNF
2213 Ponce by Pass, Ponce, PR 00717 · Ponce County · (787) 840-8686
25 certified beds, about 19 residents a day · Non profit - Corporation · Medicare since 1988
CMS high performing icon Inside a hospital Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
Not rated
CMS note: Not enough data available to calculate a star rating.
CMS Care Compare ratings, data as of September 1, 2026 · CCN 405023 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 5, 2026, inspectors cited 0 health deficiencies (the Puerto Rico average is 7.3, the national average 9.2).
Of 30 health citations since May 2024, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $10,839 in the last three years; the largest was $10,839, and the latest is dated May 17, 2024.
Nurses and nurse aides worked 4.92 hours per resident per day, against 3.80 across Puerto Rico and 3.86 nationally. Registered nurses accounted for 4.17 of those hours.
4.8% of nursing staff left within the year CMS measured (Puerto Rico average 35.7%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1305/24
710/24
1003/25
003/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 30 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
12D
4E
13F
Potential for minimal harm
0A
0B
0C
March 5, 2026Standard inspection · 0 citations
March 28, 2025Standard inspection · 10 citations
- F Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on dining observations, review of policies procedures and facility staff interview performed on 03/27/25, it was determined that the facility failed to ensure that each resident receives food that accommodates resident allergies, intolerances, and preferences. This deficiency was identified in 3 out of 21 residents of the sample selection receiving services (Residents #162, #163, #314).
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations of the Kitchen, review of policies procedures and facility staff interview performed on 03/27/25, it was determined that the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety.
- F Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Inspectors wroteBased on review of policies, procedures and facility staff interview performed on 03/27/25, it was determined that the facility failed to comply with the policy regarding use and storage of foods brought to residents by family and other visitors to ensure safe and sanitary storage, handling, and consumption.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations of the physical environment, review of policies procedures and facility staff interview performed on 03/27/2025 through 03/28/2025 from 8:00 AM through 4:00 PM, it was determined that the facility failed with the use of standards practice for prevention and requirements for temperature recording which could promote deterioration of the supply or the spread of microorganisms. This deficient practice could affect 21 out of 21 residents admitted receiving care at the facility.
- F Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observations of the rooms, review of policies procedures and facility staff interview performed on 03/27/2025 from 8:00 AM through 3:00 PM, it was determined that the facility did not meet the requirements for sanitation of the air conditioner inlet grill compartment for 3 out of 3 residents' rooms.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations of the physical environment and facility staff interview performed on 03/27/2025 from 8:00 AM through 4:00 PM, it was determined that the facility failed to promote the resident right to receive service in a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. This deficient practice was observed on 8 out of 9 rooms at the facility visited.
- D Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Inspectors wroteBased on the interview and records reviewed (RR), it was determined that the facility failed to complete the Comprehensive Minimum Data Set (MDS) assessment in a timely manner for one resident. This deficient practice was identified for 1 of 12 residents reviewed for MDS assessments. (Resident #513).
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on review of twelve medical records, resident interview and interview with the Respiratory Therapy Director (employee #1) performed from 03/27/2025 thru 03/28/2025, from 8:00 AM thru 4:00 PM, it was determined that the facility failed to develop and implement baseline care plan within 48 hours of a resident's admission in order to promote the continuity of care and communication among nursing home staff, increase resident safety, and safeguard against adverse events that are most likely to occur right after admission; and to ensure the resident and representative, if applicable, are informed of the initial plan for delivery of care and services. This deficient practice was identified in 1 out of 12 records reviewed (RR). (RR #513)
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, twelve records reviewed (RR) and interviews with the Director of Respiratory Therapy (employee #1) and the Supervisor of Respiratory Therapy (employee #9), it was determined that facility failed to have the capability to provide needed respiratory care/services to residents with respiratory diagnosis that requires specialized respiratory care and/or services. This deficient practice affects 1 out of 14 sample cases (SC) receiving services. (SC#513)
- D Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observations of the physical environment and facility staff interview performed on 03/27/2025 from 8:00 AM through 4:00 PM, it was determined that the facility failed maintain an effective pest control program so that the facility is free of pests.
October 30, 2024Complaint inspection · 7 citations
- F Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on interview with the Director of nursing (employee #1) and Nursing supervisor (employee #2 )on 10/29/2024 through 10/30/2024 from 8:00 AM to 4:00 PM, it was determined that the facility failed to provide evidence that have and maintain sufficient nursing staff sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident, as determined by resident assessments and individual plans of care.
- F Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Inspectors wroteBased on Credential files Reviewed (CFR) and interviews with the Associate Director of Nurse (DON) employee #1, it was determined that the facility failed to ensure that the abuse and neglect training and the Hand in Hand training was provided to all employees of the Skilled Nursing Facility (SNF) and ensure employees are knowledgeable to react and respond appropriately to protect the resident's right to be free from mental abuse.
- F Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Inspectors wroteBased on Credential file Review (CFR) and interviews with the Associate Director of Nurse (DON) employee #1, it was determined that the facility failed to ensure that Residents Right training is provided to all employees of the Skilled Nursing Facility (SNF). This deficient practice could affect all residents admitted at the facility.
- F Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Inspectors wroteBased on Credential file Review (CFR) and interviews with the Associate Director of Nurse (DON) employee #1, it was determined that the facility failed to ensure an effective training program for all staff that includes, abuse, neglect, exploitation, misappropriation of residents property, dementia management, Residents Right and the Hand in Hand at minimum. This deficient practice was identified in 22 out of 22 credential files reviewed to investigate compliance with training requirements. (CFR #1 through #22).
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on Credential file Review (CFR) and interviews with the Associate Director of Nurse (DON) employee #1, it was determined that the facility failed to ensure that the abuse and neglect and the Hand in Hand trainings were provided to all employees of the Skilled Nursing Facility (SNF) and ensure employees are knowledgeable to react and respond appropriately to protect the resident's right to be free from mental abuse. This deficient practice was identified in 7 out of 22 credential files reviewed to investigated compliance with training requirements. ( CF # 11,#12,#13,#14,#15, #16, and #17).
- D Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Inspectors wroteBased on review of facility Self-Reported incident, interviews with facility nursing supervisor and human resource officials and review of policies and procedures performed on 10/30/2024 at 11:00 AM, it was determined that the facility failed to maintain an exhaustive screening process before an employee is assigned to provide direct care to residents and form part of the facility direct care personnel. This deficient practice was identified in 2 out of 7 complaints investigated with potential abuse and neglect incidents.
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on Credential file Review (CFR) and interviews with the Associate Director of Nurse (DON) employee #1, it was determined that the facility failed to ensure that the abuse and neglect training and the Hand in Hand training was provided to all employees of the Skilled Nursing Facility (SNF) and ensure employees are knowledgeable to react and respond appropriately to protect the resident's right to be free from mental abuse.
May 17, 2024Standard inspection · 13 citations
- G Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on review of incidents and complaints during Quality assurance and performance improvement (QAPI) program review and staff interview performed on 05/17/2024 at 11:20 AM, it was determined that the facility failed to ensure that all alleged violations involving neglect are reported to the State Survey Agency within 5 working days of the incident to verified appropriate corrective action is taken.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on dining observations, and facility staff interview performed on 05/16/2024 through 05/17/2024 to from 8:30 AM through 4:30 PM, it was determined that the facility failed to distribute and serve food in accordance with facility established infection control precautions. This deficiency affects 19 out of 19 cases reviewed during dining observations.
- F Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Inspectors wroteBased on review of Quality Assessment Performance Improvement (QAPI) activities performed on 05/16/24 through 05/17/24 from 8:00 AM till 5:00 PM and interview with the facility QAPI (employee #8) it was determined that facility failed to ensure the participation of all required members on the QAPI committee meetings.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on infection control observation, and facility staff interview performed on 05/16/2024 through 05/17/2024 from 8:00 AM through 4:30 PM, it was determined that the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections.
- F Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observations of the physical environment and facility staff interview performed on 05/16/2024 through 05/17/2024 from 8:00 AM through 4:00 PM, it was determined that the facility failed to ensure residents to reside and receive services in the facility with reasonable accommodation.
- E Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observations of the physical environment and facility staff interview performed on 05/16/2024 through 05/17/2024 from 8:00 AM through 4:00 PM, it was determined that the facility failed to ensure residents to reside and receive services in the facility with reasonable accommodation of residents.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on Physical Environment observation, and facility staff interview performed on 05/16/2024 through 05/17/2024 from 8:00 AM through 4:00 PM, it was determined that the facility failed to maintain safe, clean, comfortable, and homelike environment.
- E Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observations of the physical environment performed on 05/16/2024 through 05/17/2024 from 8:00 AM through 5:00 PM, it was determined that the facility failed maintain an effective pest control program so that the facility is free of pests.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on dining observations, and facility staff interview performed on 05/16/2024 through 05/17/2024 to from 8:30 AM through 4:30 PM, it was determined that the facility failed to provide services in a manner that respect, and dignity of residents was maintained. This deficiency was identified in 1 out of 19 cases reviewed during initial pool process (Resident #9).
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observations, performed on 05/16/2024 through 05/17/2024 to from 8:30 AM through 4:30 PM, it was determined that the facility failed to promote the right to personal privacy and confidentiality for all aspects of care and services. This deficiency was identified in 1 out of 19 cases reviewed during initial pool process (Resident located on room [ROOM NUMBER]-1).
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on a recertification survey and dining observations, performed on 05/16/2024 through 05/18/2024 to from 8:30 AM through 4:30 PM, it was determined that the facility failed to provide the necessary care and services to ensure that a resident's abilities in activities of daily living do not diminish unless circumstances of the individual's clinical condition demonstrate that such diminution was unavoidable. This deficiency was identified in 1 out of 19 cases reviewed during initial pool process (Resident #9).
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on dining observations and record reviewed (RR) performed on 05/16/2024 through 05/18/2024 to from 8:30 AM through 4:30 PM, it was determined that the facility failed to provide the necessary care and services to ensure that a resident who is unable to carry out activities of daily living receives the necessary services to maintain grooming, and personal care. This deficiency was identified in 1 out of 19 cases reviewed during initial pool process (Resident #9).
- D Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on dining observations, review of policies procedures and facility staff interview performed on 05/16/2024 through 05/17/2024 to from 8:30 AM through 4:30 PM, it was determined that the facility failed to ensure that input received from residents and preferences related with food services are met. This deficiency affects 1 out of 19 cases reviewed during dining observations (Resident #77).
Fire safety inspections
19 fire safety citations on file: 4 on March 28, 2025, 15 on May 17, 2024.
Every fire safety citation19 citations
- E Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- E Ensure medical gas and vacuum systems have documented maintenance programs.
- D Meet requirements for sections of health care facilities separated by fire resistive construction.
- D Inspect, test, and maintain automatic sprinkler systems.
- F Have properly located and lighted "Exit" signs.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Have restrictions on the use of flammable curtains.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E Install proper backup exit lighting.
- E Install an approved automatic sprinkler system.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- D Meet requirements for sections of health care facilities separated by fire resistive construction.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
- C Include a process for Emergency Preparedness collaboration.
- C Establish policies and procedures including evacuation.
- C Establish policies and procedures for sheltering.
- C Establish roles under a Waiver declared by secretary.
- C Provide family notifications of emergency plan.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| May 17, 2024 | Fine | $10,839 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Puerto Rico | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.92 | 3.80 | 3.86 |
| Registered nurses | 4.17 | 3.01 | 0.69 |
| All nursing staff on weekends | 3.74 | 3.03 | 3.42 |
| Nurse aides | 0.00 | ||
| Licensed practical nurses | 0.75 | ||
| Nursing staff turnover (share who left in a year) | 4.8% | 35.7% | 45.8% |
| Registered nurse turnover | 5.6% | 35.7% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.74 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.40 on weekdays and 3.74 on weekends, 31% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.01 in April to June 2025 to 4.92 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.92 | 4.17 | 5.40 | 3.74 | 0.0% | 0 of 90 | 19 |
| Oct to Dec 2025 | 4.76 | 4.06 | 5.08 | 3.95 | 0.0% | 0 of 92 | 19 |
| Jul to Sep 2025 | 4.99 | 4.19 | 5.32 | 4.13 | 0.0% | 0 of 92 | 18 |
| Apr to Jun 2025 | 5.01 | 4.22 | 5.39 | 4.04 | 0.0% | 0 of 91 | 18 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Puerto Rico, Jan to Mar 2026 | 3.47 | 2.82 | 3.76 | 2.77 | 5.2% | 1.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Puerto Rico | US |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.7 | 0.3 | 1.6 |
Owners and operators
Legal business name: HOSPITAL DAMAS INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Magraner Suarez, Miguel | Corporate director | Individual | 10/01/2024 | |
| Torres-Bernal, Maria | Corporate director | Individual | 10/01/2023 | |
| Torres-Bernal, Maria | Corporate officer | Individual | 01/01/2013 | |
| Torres-Bernal, Maria | Operational/managerial control | Individual | 10/01/2023 | |
| Magraner Suarez, Miguel | Adp of the SNF | Individual | 12/18/2025 | |
| Torres-Bernal, Maria | Adp of the SNF | Individual | 12/18/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on March 28, 2025: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on March 28, 2025: "Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on October 30, 2024: "Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation."
- Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 4 problems in this area, most recently on March 28, 2025: "Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public."
Puerto Rico contacts for a concern about a nursing home
These are the official offices in Puerto Rico. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Departamento de Salud de Puerto Rico, Secretaria Auxiliar para la Regulacion de la Salud Publica (Division de Medicare), the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Programa Estatal del Procurador de Cuidado de Larga Duracion (Ombudsman CLD), Oficina del Procurador de las Personas de Edad Avanzada, (787) 721-6121. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Damas Hospital SNF's Medicare star rating?
- CMS rates Damas Hospital SNF 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and no for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Damas Hospital SNF get at its last inspection?
- 0 health deficiencies at the standard inspection on March 5, 2026. The Puerto Rico average is 7.3.
- Has Damas Hospital SNF been fined?
- Yes. CMS lists 1 fine totaling $10,839 in the last three years.
- Does Damas Hospital SNF accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Damas Hospital SNF?
- CMS lists 6 owners and managers. Legal business name: HOSPITAL DAMAS INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.