Durgin Pines
9 Lewis Rd, Kittery, ME 03904 · York County · (207) 439-9800
81 certified beds, about 74 residents a day · For profit - Corporation · Medicare and Medicaid since 1993
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 205132 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 10, 2026, inspectors cited 2 health deficiencies (the Maine average is 10.8, the national average 9.2).
None of its 9 health citations since December 2023 was rated as actual harm or immediate jeopardy.
CMS lists 2 fines totaling $14,434 in the last three years; the largest was $10,256, and the latest is dated February 20, 2024.
Nurses and nurse aides worked 4.07 hours per resident per day, against 4.34 across Maine and 3.86 nationally. Registered nurses accounted for 1.05 of those hours.
46.4% of nursing staff left within the year CMS measured (Maine average 46.7%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
112/23
204/24
403/25
206/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
6D
2E
0F
Potential for minimal harm
0A
1B
0C
June 10, 2026Standard inspection · 2 citations
- D Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Inspectors wroteBased on observation and interview, the facility failed to ensure a resident was treated with respect and dignity regarding personal privacy. Facility staff exposed a resident's bare leg and wound dressing, and initiated a clinical dressing removal in a public area of the facility. This affected 1 of 1 resident observed for dignity during treatments (Resident #3 [R3]).
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on interview and clinical record review, the facility failed to develop a discharge summary which included a recapitulation of the resident's stay, a final summary of the resident's status, and reconciliation of all the resident's pre- and post-discharge medications for 1 of 1 residents reviewed for discharge to the community (Resident #79).
March 12, 2025Standard inspection · 4 citations
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure that the resident and/or resident representative was provided with written information concerning the right to accept or refuse medical or surgical treatment and/or formulate an advanced directive, or appoint a surrogate, for 5 of 5 residents reviewed. (#10, #15, #18, #23, #47)
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interviews and record review, the facility failed to review and revise the care plan by an interdisciplinary team (IDT), that included, to the extent possible, participation of the resident and/or his/her representative after each assessment for 7 of 9 reviewed for care planning. (Resident #1, #49, #40, #32, #13, #55 and #3).
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and the facility's Dietary Dress Code Policy, the facility failed to ensure facial hair protection was worn on 1 of 3 days of survey.
- B Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure that the Minimum Data Set (MDS) 3.0 was coded accurately in the area of Active Diagnosis and High-Risk Drug Classes: Use and Indication for 2 of 5 sampled residents for unnecessary medication review. (Resident #50 and #13)
April 2, 2024Complaint inspection · 2 citations
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review and interviews the facility failed to ensure a resident was free from an avoidable accident hazard when the resident sustained 1st degree burns on his/her bilateral lower extremities while receiving a whirlpool bath.
- D Keep all essential equipment working safely.
Inspectors wroteBased on observation, interviews and record review, the facility failed to ensure that the residents' whirlpool was maintained, according to the manufacture's recommendations, and in good repair to provide a safe, functional, and comfortable environment for residents to bathe in for residents who receive whirlpool baths on 1 of 2 resident care units (Marions Way Hand Wing).
December 22, 2023Standard inspection · 1 citation
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and interviews, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner for the ceiling vents, and the food slicer, 1 of 4 days of survey. Additionally, the reach-in refrigerator was found to have a container of unlabeled and undated food.
Fire safety inspections
18 fire safety citations on file: 1 on June 10, 2026, 10 on March 12, 2025, 7 on December 22, 2023.
Every fire safety citation18 citations
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Establish staff and initial training requirements.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have generator or other power source capable of supplying service within 10 seconds.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Have properly located and lighted "Exit" signs.
- D Install corridor and hallway doors that block smoke.
- D Have restrictions on the use of highly flammable decorations.
- C Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Inspect, test, and maintain automatic sprinkler systems.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Have generator or other power source capable of supplying service within 10 seconds.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Have simulated fire drills held at unexpected times.
- D Provide properly sized and located linen or trash receptacles.
- D Have proper medical gas storage and administration areas.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| February 20, 2024 | Fine | $4,178 |
| January 30, 2024 | Fine | $10,256 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Maine | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.07 | 4.34 | 3.86 |
| Registered nurses | 1.05 | 1.05 | 0.69 |
| All nursing staff on weekends | 3.94 | 3.92 | 3.42 |
| Nurse aides | 2.61 | ||
| Licensed practical nurses | 0.40 | ||
| Nursing staff turnover (share who left in a year) | 46.4% | 46.7% | 45.8% |
| Registered nurse turnover | 33.3% | 40.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.38 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.12 on weekdays and 3.94 on weekends, 4% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 16.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.97 in April to June 2025 to 4.07 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.07 | 1.05 | 4.12 | 3.94 | 16.1% | 0 of 90 | 74 |
| Oct to Dec 2025 | 3.97 | 0.95 | 4.05 | 3.77 | 20.6% | 0 of 92 | 75 |
| Jul to Sep 2025 | 3.82 | 0.89 | 3.89 | 3.65 | 15.9% | 0 of 92 | 77 |
| Apr to Jun 2025 | 3.97 | 0.89 | 4.05 | 3.79 | 14.6% | 0 of 91 | 71 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Maine, Jan to Mar 2026 | 4.35 | 1.06 | 4.52 | 3.95 | 9.2% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Maine | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 26.6 | 24.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.3 | 1.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.4 | 2.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.0 | 4.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 23.5 | 25.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.0 | 4.3 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.4 | 20.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 18.9 | 20.8 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 21.5 | 16.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 1.4 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.1 | 2.0 | 1.8 |
Owners and operators
Legal business name: SENTRY COMMONS LLC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Hogan, Joseph | 5% or greater direct ownership interest | Individual | 100% | 10/18/1998 |
| Hogan, Joseph | Managing control - governing body | Individual | 10/18/1998 | |
| Wilday, Roger | Managing control - governing body | Individual | 04/01/2024 | |
| Wilday, Roger | Corporate director | Individual | 04/01/2025 | |
| Hogan, Joseph | Corporate officer | Individual | 10/18/1998 | |
| Belhumeur, Michelle | Operational/managerial control | Individual | 01/03/2022 | |
| Cadigan, Catharine | Operational/managerial control | Individual | 08/01/2025 | |
| Continuum Home Services | Adp of the SNF | Organization | 04/15/2026 | |
| Kittery Commons, LLC | Adp of the SNF | Organization | 04/15/2026 | |
| Belhumeur, Michelle | Adp of the SNF | Individual | 01/03/2022 | |
| Cadigan, Catharine | Adp of the SNF | Individual | 08/01/2025 | |
| Hogan, Joseph | Adp of the SNF | Individual | 10/18/1998 | |
| Wilday, Roger | Adp of the SNF | Individual | 09/23/2018 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on June 10, 2026: "Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on March 12, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on March 12, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on April 2, 2024: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
Other nursing homes nearby
- Edgewood Centre (the) Portsmouth, 4.7 mi · 3 of 5 stars · 14 citations
- Cedar Healthcare Center Portsmouth, 4.8 mi · 5 of 5 stars · 7 citations
- Saint Ann Rehabilitation and Nursing Center Dover, 6.6 mi · 4 of 5 stars · 6 citations
- Langdon Place of Dover Dover, 8.3 mi · 5 of 5 stars · 7 citations
- Webster at Rye Rye, 8.8 mi · 4 of 5 stars · 8 citations
- Dover Center for Health & Rehabilitation Dover, 10.8 mi · 4 of 5 stars · 13 citations
- Pinnacle Health & Rehab at N Berwick North Berwick, 12.6 mi · 5 of 5 stars · 12 citations
- Riverside Rest Home Dover, 13.1 mi · 5 of 5 stars · 7 citations
Maine contacts for a concern about a nursing home
These are the official offices in Maine. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Maine DHHS Division of Licensing and Certification, Nursing Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Maine Long-Term Care Ombudsman Program, (800) 499-0229. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Maine DLC Licensed Provider Search, where Maine publishes its own records on licensed homes.
Common questions
- What is Durgin Pines's Medicare star rating?
- CMS rates Durgin Pines 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Durgin Pines get at its last inspection?
- 2 health deficiencies at the standard inspection on June 10, 2026. The Maine average is 10.8.
- Has Durgin Pines been fined?
- Yes. CMS lists 2 fines totaling $14,434 in the last three years.
- Does Durgin Pines accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Durgin Pines?
- CMS lists 13 owners and managers. Legal business name: SENTRY COMMONS LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.