Home / New Hampshire / Dover
307 Plaza Drive, Dover, NH 03820 · Strafford County · (603) 742-2676
112 certified beds, about 100 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1970
CMS Care Compare ratings, data as of September 1, 2026 · CCN 305018 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on June 17, 2026, inspectors cited 0 health deficiencies (the New Hampshire average is 4, the national average 9.2).
None of its 13 health citations since April 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.31 hours per resident per day, against 3.90 across New Hampshire and 3.86 nationally. Registered nurses accounted for 0.87 of those hours.
44.9% of nursing staff left within the year CMS measured (New Hampshire average 44.1%).
CMS links it to National Health Care Associates, an affiliated group of 42 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to determine if self-administration of medications was clinically appropriate for 1 of 4 residents reviewed for choices in a final sample of 20 residents. (Resident identifier is #68.)
Inspectors wroteBased on interview and record review, it was determined that the facility failed to develop and implement a comphrensive care plan for 1 of of 3 residents reviewed for accidents in a final sample of 20 residents (Resident Identifier is #6).
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to follow professional standards for medication storage and administration for 1 of 3 medication carts observed. (Resident identifier is #69.)
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to maintain an environment free of accident hazards by not securing scissors when not in use for 1 of 3 residents reviewed for accidents in a final sample of 20 residents (Resident Identifier is #6).
Inspectors wroteBased on interview and record review, it was determined that the facility failed to ensure that the provider reviewed irregularities identified by the pharmacist during the monthly Pharmacy Medication Regimen Review (MRR) timely for 3 of 5 residents reviewed for unnecessary medications (Resident Identifiers are #1, #51, and #55).
Inspectors wroteBased on interview and record review, it was determined that the facility failed to ensure that a resident receiving antipsychotic medication had an adequate indication for use for 1 of 5 residents reviewed for unnecessary medications in a final sample of 20 residents (Resident identifier is #1).
Inspectors wroteBased on interview and record review, it was determined that the facility failed to ensure residents remained free from significant medication errors for 1 of 3 residents reviewed for accidents and hazards in a final sample of 20 residents. (Resident identifiers is #9.)
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to label and store medications in accordance with professional standards for 2 of 3 medication carts observed.
Inspectors wroteBased on interview and record review, it was determined that the facility failed to report an allegation of neglect to the State Survey Agency (SSA) for 1 out of 3 grievances reviewed for alleged neglect (Resident Identifier #4).
Inspectors wroteBased on interview and record review, it was determined that the facility failed to follow physician orders for 1 of 2 newly admitted residents reviewed for medications in a final sample of 20 residents (Resident Identifier is #346).
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to ensure that residents' environment remained as free as possible of accident hazards to prevent injury in regards to the application of seizure pads on the bed for 1 of 3 residents reviewed for accidents in a final sample of 20 residents (Resident Identifier #67).
Inspectors wroteBased on record review, observation, and interview, it was determined that the facility failed to maintain infection prevention related to catheter care for 1 of 3 residents reviewed for catheters (Resident Identifier #153).
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to ensure that resident records were complete and accurate for 3 residents in a final sample of 20 residents (Resident Identifiers #24, #34, and #67).
12 fire safety citations on file: 4 on June 17, 2026, 4 on May 2, 2025, 4 on April 10, 2024.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New Hampshire | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.31 | 3.90 | 3.86 |
| Registered nurses | 0.87 | 0.78 | 0.69 |
| All nursing staff on weekends | 2.98 | 3.47 | 3.42 |
| Nurse aides | 1.82 | ||
| Licensed practical nurses | 0.63 | ||
| Nursing staff turnover (share who left in a year) | 44.9% | 44.1% | 45.8% |
| Registered nurse turnover | 42.9% | 40.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.03 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.45 on weekdays and 2.98 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 10.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.44 in April to June 2025 to 3.31 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.31 | 0.87 | 3.45 | 2.98 | 10.4% | 0 of 90 | 100 |
| Oct to Dec 2025 | 3.52 | 0.75 | 3.67 | 3.16 | 14.3% | 0 of 92 | 98 |
| Jul to Sep 2025 | 3.40 | 0.72 | 3.53 | 3.08 | 12.5% | 0 of 92 | 99 |
| Apr to Jun 2025 | 3.44 | 0.71 | 3.58 | 3.07 | 12.8% | 0 of 91 | 99 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New Hampshire, Jan to Mar 2026 | 3.85 | 0.74 | 4.01 | 3.45 | 13.1% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| New Hampshire, all employers | |||
| CNAs (nursing assistants) | $23.02 | $21.58 to $26.16 | 7,810 |
| LPNs and LVNs | $37.07 | $32.53 to $39.79 | 2,220 |
| Registered nurses | $47.93 | $39.85 to $52.12 | 15,390 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New Hampshire | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.8 | 22.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.3 | 1.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.7 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.5 | 4.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.8 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 11.0 | 17.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.3 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.3 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.3 | 22.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.8 | 13.4 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.9 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Dover Center for Health & Rehabilitation's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (62.5% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
62.5% this home
Better than the national rate
US median of homes 51.5% · New Hampshire: 19 better, 5 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 323 eligible stays.
9.7% this home
No different from the national rate
US median of homes 10.7% · New Hampshire: 0 better, 0 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 340 eligible stays.
5.6% this home
No different from the national rate
US median of homes 7.1% · New Hampshire: 0 better, 0 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 209 eligible stays.
69.6% this home
Median of homes: New Hampshire54.3% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 112 residents counted.
0.9% this home
Median of homes: New Hampshire0.8% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 214 residents counted.
4.9% this home
Median of homes: New Hampshire2.4% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 214 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: New Hampshire99.6% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 1 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: VK DOVER LLC. CMS links this home to National Health Care Associates, a group of 42 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Vk Health Facilities LLC | Direct ownership interest | Organization | 01/28/2013 | |
| Marvin Ostreicher Family Trust 2012 | Indirect ownership interest | Organization | 01/28/2013 | |
| Meridian Capital Foundation | Indirect ownership interest | Organization | 01/28/2013 | |
| Mso Associates LLC | Indirect ownership interest | Organization | 01/28/2013 | |
| Susan Ostreicher Family Trust 2012 | Indirect ownership interest | Organization | 01/28/2013 | |
| Ventas Nhv Fund | Indirect ownership interest | Organization | 01/28/2013 | |
| Bokow, Barry | Indirect ownership interest | Individual | 01/28/2013 | |
| Geffner, Ira | Indirect ownership interest | Individual | 01/28/2013 | |
| Gluck, Robert | Indirect ownership interest | Individual | 01/28/2013 | |
| Lobell, Jonah | Indirect ownership interest | Individual | 01/28/2013 | |
| Lowinger, Ben | Indirect ownership interest | Individual | 01/28/2013 | |
| Lowinger, Joseph | Indirect ownership interest | Individual | 01/28/2013 | |
| Ostreicher, David | Indirect ownership interest | Individual | 01/28/2013 | |
| Ostreicher, Marc | Indirect ownership interest | Individual | 01/28/2013 | |
| Ostreicher, Marvin | Indirect ownership interest | Individual | 01/28/2013 | |
| Ostreicher, Susan | Indirect ownership interest | Individual | 01/28/2013 | |
| Schoor, Kalman | Indirect ownership interest | Individual | 01/28/2013 | |
| Steg, Yitzchok | Indirect ownership interest | Individual | 01/28/2013 | |
| Weinstock, Abraham | Indirect ownership interest | Individual | 01/28/2013 | |
| Bokow, Barry | Operational/managerial control | Individual | 07/01/2016 | |
| Collard, Jamie | Operational/managerial control | Individual | 05/01/2020 | |
| Gilmartin, Thomas | Operational/managerial control | Individual | 07/01/2016 | |
| Montague, Jennifer | Operational/managerial control | Individual | 04/15/2024 | |
| Ostreicher, Marvin | Operational/managerial control | Individual | 01/28/2013 | |
| David, Albert | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 11/26/2025 | |
| Shaya-Mograby, Moshe | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 11/26/2025 | |
| Barry Bokow 2012 Family Trust | Adp of the SNF | Organization | 08/07/2020 | |
| Bpb Ventures LLC | Adp of the SNF | Organization | 08/07/2020 | |
| Cedar Hill Ng Trust | Adp of the SNF | Organization | 05/14/2025 | |
| Juniper Ng Trust | Adp of the SNF | Organization | 05/14/2025 | |
| National Health Care Associates Inc | Adp of the SNF | Organization | 01/28/2013 | |
| Oak Drive Ng Trust | Adp of the SNF | Organization | 05/14/2025 | |
| Preferred Professional Services LLC | Adp of the SNF | Organization | 01/28/2013 | |
| Preferred Therapy Solutions LLC | Adp of the SNF | Organization | 01/28/2013 | |
| Rolling Hill Ng Trust | Adp of the SNF | Organization | 05/14/2025 | |
| Almeida, Elizabeth | Adp of the SNF | Individual | 01/28/2013 | |
| Bokow, Barry | Adp of the SNF | Individual | 07/01/2016 | |
| Collard, Jamie | Adp of the SNF | Individual | 07/14/2025 | |
| Gilmartin, Thomas | Adp of the SNF | Individual | 07/01/2016 | |
| Lopiansky, Rebecca | Adp of the SNF | Individual | 05/14/2025 | |
| Montague, Jennifer | Adp of the SNF | Individual | 07/14/2025 | |
| Ostreicher, David | Adp of the SNF | Individual | 05/14/2025 | |
| Ostreicher, Marc | Adp of the SNF | Individual | 05/14/2025 | |
| Ostreicher, Marvin | Adp of the SNF | Individual | 01/28/2013 | |
| Ostreicher, Susan | Adp of the SNF | Individual | 01/28/2013 | |
| Steg, Shayna | Adp of the SNF | Individual | 05/14/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.