Home / New Hampshire / Dover
Saint Ann Rehabilitation and Nursing Center
195 Dover Point Road, Dover, NH 03820 · Strafford County · (603) 742-2612
54 certified beds, about 48 residents a day · Non profit - Corporation · Medicare and Medicaid since 1996
CMS Care Compare ratings, data as of September 1, 2026 · CCN 305069 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 18, 2026, inspectors cited 3 health deficiencies (the New Hampshire average is 4, the national average 9.2).
None of its 6 health citations since March 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.25 hours per resident per day, against 3.90 across New Hampshire and 3.86 nationally. Registered nurses accounted for 1.01 of those hours.
60.5% of nursing staff left within the year CMS measured (New Hampshire average 44.1%).
CMS links it to Catholic Charities New Hampshire, an affiliated group of 6 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 6 health citations on file.
March 18, 2026Standard inspection · 3 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on interview and record review, the facility failed to monitor the food's internal temperature to ensure food was safe for consumption on 17 of 30 days reviewed.
- D Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Inspectors wroteBased on interview and record review, the facility failed to ensure that PRN (as needed) psychotropic medication orders were limited to 14 days for 1 of 5 residents reviewed for unnecessary medications of a final sample of 13 residents. (Resident identifier is #3.)
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to develop a comprehensive care plan for 1 resident in a final sample of 12 residents. (Resident identifier is #4)
January 29, 2025Standard inspection · 0 citations
March 7, 2024Standard inspection · 3 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview it was determined that the facility failed to develop a Comprehensive Care Plan for 2 of 5 residents reviewed for unnecessary medications in a final sample of 13 residents (Resident Identifiers #9 and #8).
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation and interview, it was determined that the facility failed to ensure that medications are administered following professional standards for 1 out of 33 medications observed during medication administration (Resident Identifier #23).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to ensure that expired medication was removed from 1 of 2 medication carts observed and failed to ensure that opened multi-dose vials had the date of opening labeled on them in 1 of 1 medication rooms observed.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New Hampshire | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.25 | 3.90 | 3.86 |
| Registered nurses | 1.01 | 0.78 | 0.69 |
| All nursing staff on weekends | 3.84 | 3.47 | 3.42 |
| Nurse aides | 2.63 | ||
| Licensed practical nurses | 0.62 | ||
| Nursing staff turnover (share who left in a year) | 60.5% | 44.1% | 45.8% |
| Registered nurse turnover | 40.0% | 40.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.26 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.42 on weekdays and 3.84 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 17.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.53 in April to June 2025 to 4.25 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.25 | 1.01 | 4.42 | 3.84 | 17.6% | 0 of 90 | 48 |
| Oct to Dec 2025 | 4.03 | 0.77 | 4.19 | 3.63 | 18.6% | 0 of 92 | 48 |
| Jul to Sep 2025 | 4.24 | 0.83 | 4.42 | 3.76 | 12.7% | 1 of 92 | 46 |
| Apr to Jun 2025 | 4.53 | 0.79 | 4.79 | 3.87 | 19.2% | 0 of 91 | 43 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New Hampshire, Jan to Mar 2026 | 3.85 | 0.74 | 4.01 | 3.45 | 13.1% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New Hampshire | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.6 | 22.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 5.1 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.9 | 4.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.7 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 20.8 | 17.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 9.7 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 12.4 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.9 | 22.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 16.1 | 13.4 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.1 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.1 | 1.9 | 1.8 |
Owners and operators
Legal business name: ST ANN REHABILITATION & NURSING CENTER. CMS links this home to Catholic Charities New Hampshire, a group of 6 nursing homes averaging 3.5 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Nh Catholic Charities Inc | 5% or greater direct ownership interest | Organization | 01/01/1990 | |
| Richardson, Sarah | W-2 managing employee | Individual | 10/18/2018 | |
| Zirkle, Karen | W-2 managing employee | Individual | 10/18/2018 | |
| Bernard, Alain | Corporate director | Individual | 10/01/2018 | |
| Blonski, Thomas | Corporate director | Individual | 07/01/2006 | |
| Grip, Brian | Corporate director | Individual | 10/01/2018 | |
| Hilton, Richard | Corporate director | Individual | 10/01/2018 | |
| Legere, Tina | Corporate director | Individual | 10/01/2018 | |
| Libasci, Peter | Corporate director | Individual | 10/01/2018 | |
| Mullikin, Anu | Corporate director | Individual | 10/01/2018 | |
| Ouellette, Russ | Corporate director | Individual | 10/01/2018 | |
| Patenaude, John | Corporate director | Individual | 10/01/2018 | |
| Powers, Edward | Corporate director | Individual | 10/01/2018 | |
| Raczka, Joseph | Corporate director | Individual | 10/01/2018 | |
| Ryan, Maria | Corporate director | Individual | 10/01/2018 | |
| Shuster, Patricia | Corporate director | Individual | 10/01/2018 | |
| Steinmetz, Thomas | Corporate director | Individual | 10/01/2018 | |
| Barrett, Kevin | Corporate officer | Individual | 10/01/2018 | |
| Coughlin, Jamie | Corporate officer | Individual | 10/01/2018 | |
| Gilbert, Michael | Corporate officer | Individual | 10/01/2018 | |
| Gossett, Robert | Corporate officer | Individual | 10/01/2018 | |
| Hildenbrand, David | Corporate officer | Individual | 04/12/2017 | |
| Nh Catholic Charities Inc | Operational/managerial control | Organization | 01/01/1990 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on March 18, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on March 18, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on March 18, 2026: "Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on March 7, 2024: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
Other nursing homes nearby
- Langdon Place of Dover Dover, 2.2 mi · 5 of 5 stars · 7 citations
- Dover Center for Health & Rehabilitation Dover, 4.9 mi · 4 of 5 stars · 13 citations
- Durgin Pines Kittery, 6.6 mi · 5 of 5 stars · 9 citations
- Riverside Rest Home Dover, 6.8 mi · 5 of 5 stars · 7 citations
- Edgewood Centre (the) Portsmouth, 7.3 mi · 3 of 5 stars · 14 citations
- Cedar Healthcare Center Portsmouth, 7.6 mi · 5 of 5 stars · 7 citations
- Webster at Rye Rye, 10.5 mi · 4 of 5 stars · 8 citations
- Birch Healthcare Center Rochester, 11.3 mi · 2 of 5 stars · 10 citations
Common questions
- What is Saint Ann Rehabilitation and Nursing Center's Medicare star rating?
- CMS rates Saint Ann Rehabilitation and Nursing Center 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Saint Ann Rehabilitation and Nursing Center get at its last inspection?
- 3 health deficiencies at the standard inspection on March 18, 2026. The New Hampshire average is 4.
- Has Saint Ann Rehabilitation and Nursing Center been fined?
- CMS lists no fines in the last three years.
- Does Saint Ann Rehabilitation and Nursing Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Saint Ann Rehabilitation and Nursing Center?
- CMS lists 23 owners and managers, and links the home to Catholic Charities New Hampshire. Legal business name: ST ANN REHABILITATION & NURSING CENTER.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.