Eastgate Health Care Center
4400 Glen Este Withamsville Road, Cincinnati, OH 45245 · Clermont County · (513) 752-3710
175 certified beds, about 159 residents a day · For profit - Corporation · Medicare and Medicaid since 1990
CMS Care Compare ratings, data as of September 1, 2026 · CCN 365772 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 28, 2025, inspectors cited 6 health deficiencies (the Ohio average is 10.5, the national average 9.2).
None of its 12 health citations since July 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.99 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.77 of those hours.
40.7% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Carespring, an affiliated group of 16 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.
July 28, 2026Complaint inspection · 2 citations
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on medical record review and staff interview, the facility failed to provide and administer necessary respiratory care. This affected one (Resident #162) of three residents investigated for respiratory care as ordered by the physician. The facility census was 160 residents.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on medical record review, staff interview, and review of online medication resources, the facility failed to ensure adequate monitoring for a medication with a potential for toxicity. This affected one (Resident #162) of three reviewed for medication monitoring. The facility census was 160 residents.
August 28, 2025Standard inspection, Complaint inspection · 6 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, facility document review, and policy review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. This had the potential to affect all the residents who received nourishment from the kitchen.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on medical record review, staff interview, facility document review, and review of the facility policy, the facility failed to ensure allegations of abuse were reported to the state survey agency (SSA). This affected two (Residents #156 and Resident #120) of three residents reviewed for abuse.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on medical record review, staff interview, facility document review, and review of the facility policy, the facility failed to thoroughly investigate allegations of resident abuse and ensure residents were protected from further potential abuse during the course of the investigation. This affected two (Residents #156 and Resident #120) of three residents reviewed for abuse.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on medical record review, resident interview, staff interview, and review of the facility policy, the facility failed to provide nail care for one (Resident #13) of four residents reviewed who were dependent on facility staff for activities of daily living (ADL).
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on record review, interview, and facility policy review, the facility failed to prevent a significant medication error that placed 1 (Resident #132) of 1 resident reviewed for insulin administration at risk for hypoglycemia. Specifically, Resident #132 received short-acting insulin (Humalog) instead of long-acting insulin (Lantus) and required transfer to a hospital emergency department for observation.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review, staff interview, and facility policy review, the facility failed to maintain medical records that were complete and accurate. This affected one (Resident #154) of 48 sampled residents.
May 9, 2022Standard inspection · 2 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on record review, observation, staff interview, and policy review, the facility failed to ensure the residents were treated with dignity and respect at meal service. This affected one (Resident #120) of 11 residents whom were eating lunch in the dining room. The facility census was 148.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and policy review, the facility failed to ensure the resident's foods were handled in a manner to prevent the potential spread of food borne illness. This affected three residents (Residents #7, #29, and #60) observed during the afternoon meal. The facility census was 148.
July 25, 2019Standard inspection · 2 citations
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on medical record review, staff interview and policy review, the facility failed to provide a copy of the transfer or discharge notification to the Ombudsman for discharges from the facility. This affected two (#24 and #114) of nine residents reviewed for discharge notification. The facility census was 167.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on medical record review, observation, staff interview, and policy review, the facility failed to ensure a nurse provided the correct pressure ulcer dressing for a resident in accordance with a physician order. This affected one (#84) out of four residents reviewed for pressure wounds. The facility census was 167.
Fire safety inspections
15 fire safety citations on file: 9 on May 9, 2022, 6 on July 25, 2019.
Every fire safety citation15 citations
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- F Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- F Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- F Provide a written emergency evacuation plan.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Install emergency lighting that can last at least 1 1/2 hours.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Have properly installed electrical wiring and gas equipment.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- E Have restrictions on the use of portable space heaters.
- E Have proper medical gas storage and administration areas.
- C Conduct testing and exercise requirements.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.99 | 3.69 | 3.86 |
| Registered nurses | 0.77 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.57 | 3.28 | 3.42 |
| Nurse aides | 2.35 | ||
| Licensed practical nurses | 0.88 | ||
| Nursing staff turnover (share who left in a year) | 40.7% | 48.7% | 45.8% |
| Registered nurse turnover | 12.0% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 5.01 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.17 on weekdays and 3.57 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.19 in April to June 2025 to 3.99 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.99 | 0.77 | 4.17 | 3.57 | 0.0% | 0 of 90 | 159 |
| Oct to Dec 2025 | 3.97 | 0.74 | 4.15 | 3.53 | 0.0% | 0 of 92 | 157 |
| Jul to Sep 2025 | 4.08 | 0.78 | 4.22 | 3.71 | 0.0% | 0 of 92 | 149 |
| Apr to Jun 2025 | 4.19 | 0.80 | 4.37 | 3.74 | 0.0% | 0 of 91 | 147 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 1.1 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.4 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.4 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 2.8 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.9 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 4.3 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 18.5 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.3 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.8 | 1.8 |
Owners and operators
Legal business name: EASTGATE HEALTH CARE CENTER LLC. CMS links this home to Carespring, a group of 16 nursing homes averaging 4.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Carespring Health Care Holdings LP | 5% or greater direct ownership interest | Organization | 100% | 10/01/2013 |
| Eppers, David | 5% or greater indirect ownership interest | Individual | 15% | 10/01/2013 |
| Feldkamp, Stephanie | W-2 managing employee | Individual | 01/28/2024 | |
| Pink, Chestra | W-2 managing employee | Individual | 01/01/2022 | |
| Chirumbolo, Christopher | Corporate officer | Individual | 09/01/2016 | |
| Eppers, David | Corporate officer | Individual | 10/01/2013 | |
| Carespring Health Care Management, LLC | Operational/managerial control | Organization | 02/28/2007 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on July 28, 2026: "Provide safe and appropriate respiratory care for a resident when needed."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on July 28, 2026: "Ensure each resident’s drug regimen must be free from unnecessary drugs."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on August 28, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on August 28, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
Other nursing homes nearby
- Glen the Cincinnati, 0.4 mi · 5 of 5 stars · 9 citations
- Otterbein Union Township Batavia, 1.5 mi · 3 of 5 stars · 26 citations
- Atlantes the Cincinnati, 1.8 mi · 5 of 5 stars · 0 citations
- Siena Gardens Rehabilitation & Transitional Care Cincinnati, 2.2 mi · 5 of 5 stars · 11 citations
- Forest Hills Healthcare Center. Cincinnati, 2.9 mi · 4 of 5 stars · 29 citations
- Anderson, the Cincinnati, 3.8 mi · 1 of 5 stars · 19 citations
- S.e.m. Haven Health Care Center Milford, 5.4 mi · 5 of 5 stars · 15 citations
- Mount Washington Care Center Cincinnati, 5.8 mi · 3 of 5 stars · 37 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Eastgate Health Care Center's Medicare star rating?
- CMS rates Eastgate Health Care Center 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Eastgate Health Care Center get at its last inspection?
- 6 health deficiencies at the standard inspection on August 28, 2025. The Ohio average is 10.5.
- Has Eastgate Health Care Center been fined?
- CMS lists no fines in the last three years.
- Does Eastgate Health Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Eastgate Health Care Center?
- CMS lists 7 owners and managers, and links the home to Carespring. Legal business name: EASTGATE HEALTH CARE CENTER LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.