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S.e.m. Haven Health Care Center

225 Cleveland Avenue, Milford, OH 45150 · Clermont County · (513) 248-1270

93 certified beds, about 76 residents a day · Non profit - Other · Medicare and Medicaid since 1984

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 365628 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on October 11, 2025, inspectors cited 6 health deficiencies (the Ohio average is 10.5, the national average 9.2).

None of its 15 health citations since August 2019 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.51 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.76 of those hours.

37.4% of nursing staff left within the year CMS measured (Ohio average 48.7%).

CMS links it to United Church Homes, an affiliated group of 9 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
13D
2E
0F
Potential for minimal harm
0A
0B
0C
October 11, 2025Standard inspection · 6 citations
  1. E
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    F770 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 30, 2025
    Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to provide laboratory services in a timely and efficient manner to prevent the delay of treatment for residents symptomatic of urinary tract infections (UTIs) for 4 (Residents #58, #76, #84, and #22) of 5 residents reviewed for UTIs.
  2. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 30, 2025
    Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to provide dining services in a dignified manner for 2 (Resident #11 and Resident #38) of 6 residents sampled for dependent dining.
  3. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 30, 2025
    Inspectors wroteBased on interview, record review, facility document review, and facility policy review, the facility failed to ensure physicians were notified of all changes in a resident's medical condition and failed to notify the physicians when delay in initiation of medical orders occurred for 3 (Residents #76, #84, and #22) of 5 residents reviewed for urinary tract infections (UTIs).
  4. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 30, 2025
    Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to ensure staff provided timely and appropriate treatment and services related to urinary tract infections (UTIs) for symptomatic residents. Specifically, the facility failed to initiate antibiotic therapy prescribed by a medical provider for 2 (Resident #76 and Resident #84) of 5 residents reviewed for urinary tract infections.
  5. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 30, 2025
    Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to ensure food items stored in the refrigerator were covered in 1 (Ripple Ridge) of 4 satellite kitchens.
  6. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 30, 2025
    Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to implement an effective infection control and prevention program by failing to ensure staff conducted hand hygiene during 1 of 3 meal services observed, affecting 2 (Residents #38 and #76).
December 14, 2022Standard inspection · 6 citations
  1. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on record review and interview, the facility failed to accurately complete pre-admission screening and resident review (PASARR) screening for residents. This affected two (Residents #36 and #56) of five residents reviewed for PASARR screening. The facility census was 92.
  2. D
    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
    F646 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure a resident with a significant change in mental status had the pre-admission screening and resident review (PASARR) screening revised. This affected one (Resident #48) of five residents reviewed for PASARR screening. The facility census was 92. Record review of Resident #48 revealed the resident was admitted to the facility on [DATE]. Diagnoses included for Resident #48 included dementia and Parkinson's disease. Review of PASARR screening, dated 02/07/19, revealed the resident did not have indications of a serious mental illness and did not required a level two mental health screening. Record review revealed new diagnosis of psychotic disorder with delusions on 11/10/21 and frontotemporal neurocognitive disorder on 12/08/21. [...]
  3. D
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    F661 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on record review and interview, the facility failed to complete a discharge summary for a resident. This affected one (Resident #87) of two residents reviewed for discharge. The facility census was 92.
  4. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on record review, observation, interview and policy review, the facility failed to ensure a resident was changed into night clothing. This affected one (Resident #71) of two residents reviewed for dignity. The facility census was 92.
  5. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on observation, record review, and interview the facility failed to maintain adequate infection control practices during wound care. This affected one (Resident #39) out of one resident reviewed for wound care. The facility census was 92.
  6. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on observation, staff interview, record review and manufacturer's instruction review, the facility failed to ensure an insulin pen was primed prior to administration. This resulted in a significant medication error. This affected one (Resident #21) of five residents reviewed for medication administration. The facility census was 22.
August 22, 2019Standard inspection · 3 citations
  1. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 1, 2019
    Inspectors wroteBased on medical record review, observation, interview, review of manufacturer guidelines, review of International Pharmacopeia 2017 and review of facility policy the facility failed to discard medications after the recommend date and failed to label medications when opened. This directly affected one Resident (#238) whose insulin pen was not dated. The facility identified seven residents who received insulin with pens. This also directly affected three Residents (#22, #63, #68) who had eye medications that were dated beyond 30 days. The facility identified 61 residents who received eye drops. The census was 89 residents.
  2. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 1, 2019
    Inspectors wroteBased on record review and interviews, the facility failed to ensure a resident's discharge status or location was accurately documented the discharge assessment. This affected one (Resident #86) of 21 residents reviewed for accuracy of assessments. The facility census was 89.
  3. D
    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
    F646 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 1, 2019
    Inspectors wroteBased on record review, and staff interviews, the facility failed to notify the state mental health authority with a significant change pre-admission screening and resident review (PASARR) for a resident with a mental illness that admitted to hospice services. This affected one (Resident #48) of one resident reviewed for significant change PASARR. The facility census was 89.

Fire safety inspections

17 fire safety citations on file: 3 on October 11, 2025, 9 on December 14, 2022, 5 on August 22, 2019.

Every fire safety citation17 citations
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · October 11, 2025 · Corrected (the home has a date of correction)
  2. E
    Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
    K 132 · October 11, 2025 · Corrected (the home has a date of correction)
  3. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · October 11, 2025 · Corrected (the home has a date of correction)
  4. F
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · December 14, 2022 · Corrected (the home has a date of correction)
  5. F
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · December 14, 2022 · Corrected (the home has a date of correction)
  6. F
    Provide properly protected cooking facilities.
    K 324 · December 14, 2022 · Corrected (the home has a date of correction)
  7. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 14, 2022 · Corrected (the home has a date of correction)
  8. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · December 14, 2022 · Corrected (the home has a date of correction)
  9. F
    Have simulated fire drills held at unexpected times.
    K 712 · December 14, 2022 · Corrected (the home has a date of correction)
  10. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · December 14, 2022 · Corrected (the home has a date of correction)
  11. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · December 14, 2022 · Corrected (the home has a date of correction)
  12. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · December 14, 2022 · Corrected (the home has a date of correction)
  13. F
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · August 22, 2019 · Corrected (the home has a date of correction)
  14. F
    Have an alternate power supply for its alarm system.
    K 344 · August 22, 2019 · Corrected (the home has a date of correction)
  15. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · August 22, 2019 · Corrected (the home has a date of correction)
  16. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 22, 2019 · Corrected (the home has a date of correction)
  17. E
    Ensure proper usage of power strips and extension cords.
    K 920 · August 22, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOhioUnited States
All nursing staff (RN, LPN and aides)4.513.693.86
Registered nurses0.760.640.69
All nursing staff on weekends3.993.283.42
Nurse aides2.66
Licensed practical nurses1.09
Nursing staff turnover (share who left in a year)37.4%48.7%45.8%
Registered nurse turnover13.3%43.9%42.9%
Administrators who left0

CMS expects 3.87 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.72 on weekdays and 3.99 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.55 in April to June 2025 to 4.51 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.510.764.723.99 0.0%0 of 9076
Oct to Dec 20254.270.714.493.71 0.0%0 of 9277
Jul to Sep 20254.390.734.613.84 0.0%0 of 9277
Apr to Jun 20254.550.734.754.04 0.0%0 of 9175
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Ohio, Jan to Mar 20263.640.603.803.244.6%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Trains nurse aides: this home runs a state-approved CNA program (state list: ODH Nurse Aide Training Program Locations, as of October 8, 2026). A nursing home cannot charge aides it employs, or has offered a job, for state-approved training (42 CFR 483.152(c)). See S E M Haven Health Care CNA training on CareerFunded, our sister site for career training.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Ohio

JobMedianMiddle halfEmployed
Ohio, all employers
CNAs (nursing assistants)$18.76$17.93 to $21.4463,280
LPNs and LVNs$29.78$27.34 to $31.6839,900
Registered nurses$39.67$38.08 to $47.61143,730
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For S.e.m. Haven Health Care Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOhioUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
2.85.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.00.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.83.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
8.76.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
0.63.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
13.18.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
20.424.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
6.012.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.11.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.51.81.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for S.e.m. Haven Health Care Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (67.4% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

67.4% this home

Better than the national rate

US median of homes 51.5% · Ohio: 147 better, 20 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 200 eligible stays.

Potentially preventable readmissions

10.1% this home

No different from the national rate

US median of homes 10.7% · Ohio: 3 better, 7 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 207 eligible stays.

Infections that led to a hospital stay

5.7% this home

No different from the national rate

US median of homes 7.1% · Ohio: 1 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 133 eligible stays.

Self-care and mobility at discharge

68.8% this home

Median of homes: Ohio55.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 93 residents counted.

Falls with major injury

0.0% this home

Median of homes: Ohio0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 103 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: Ohio1.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 103 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Ohio100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 73 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: S E M HAVEN, INC.. CMS links this home to United Church Homes, a group of 9 nursing homes averaging 3.9 stars overall.

NameRoleTypeShareSince
Daniel, KennethContracted managing employeeIndividual06/01/2011
Renner, JohnContracted managing employeeIndividual01/27/2014
Wolf, BarbaraContracted managing employeeIndividual01/25/1999
Howell, JoyceCorporate directorIndividual07/21/2015
Kuethe, JosephCorporate directorIndividual07/21/2015
Howell, JoyceCorporate officerIndividual07/21/2015
Kuethe, JosephCorporate officerIndividual07/21/2015
United Church Homes Management, Inc.Operational/managerial controlOrganization01/27/2014
Mooney, CharlesOperational/managerial controlIndividual12/10/2012

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on December 14, 2022: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on October 11, 2025: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on October 11, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on December 14, 2022: "Ensure that residents are free from significant medication errors."

Other nursing homes nearby

Ohio contacts for a concern about a nursing home

These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.

Common questions

What is S.e.m. Haven Health Care Center's Medicare star rating?
CMS rates S.e.m. Haven Health Care Center 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did S.e.m. Haven Health Care Center get at its last inspection?
6 health deficiencies at the standard inspection on October 11, 2025. The Ohio average is 10.5.
Has S.e.m. Haven Health Care Center been fined?
CMS lists no fines in the last three years.
Does S.e.m. Haven Health Care Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns S.e.m. Haven Health Care Center?
CMS lists 9 owners and managers, and links the home to United Church Homes. Legal business name: S E M HAVEN, INC..

Sources

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