Glen the
4300 Gleneste-Withamsville Road, Cincinnati, OH 45245 · Clermont County · (513) 769-0511
54 certified beds, about 50 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2018
CMS Care Compare ratings, data as of September 1, 2026 · CCN 366465 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 11, 2025, inspectors cited 1 health deficiency (the Ohio average is 10.5, the national average 9.2).
None of its 9 health citations since August 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.04 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.85 of those hours.
43.3% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Trilogy Health Services, an affiliated group of 127 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
December 11, 2025Standard inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on medical record review, observation, interview, and policy review, the facility failed to ensure standard infection control practices were followed during a wound care treatment. This affected one (Resident #54) out of one resident reviewed for pressure ulcer care. The facility census was 50. Findings Included:Review of the medical record revealed Resident #54 was admitted to the facility on [DATE]. Diagnoses included pneumonitis, encephalopathy, and hypertensive heart disease with heart failure. Review of Resident #54's Care Plan included a problem statement dated 12/02/2025, indicating the resident had a skin/wound infection. Interventions directed staff to use proper infection control precautions as indicated and per policy when providing care to the resident. [...]
January 31, 2024Complaint inspection, Infection control · 1 citation
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on medical record review, observations, staff interviews, review of a facility policy, review of manufacturer's recommendations and review of information from the Center of Disease Control (CDC), the facility failed to disinfect a multi-use blood glucose monitoring device (glucometer) between resident use. This affected three (#7, #46 and #3) out of three residents observed for glucose monitoring and had the potential to affect seven (#43, #37, #35, #7, #46, #3 and #4) total residents identified by the facility as diagnosed with diabetes with orders for blood glucose monitoring, utilizing the same glucometer. The facility census was 47.
May 10, 2023Standard inspection · 0 citations
August 28, 2019Standard inspection · 7 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on review of personnel files and staff interview, the facility failed to follow their tuberculosis control plan to complete two step mantoux testing for one (Director of Plant Services #51) out of the eight employees reviewed with a hire date within the past year. This had the potential to affect all 39 residents residing in the facility.
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and staff interview, the facility failed to ensure residents were discharged from Medicare Part A skilled services were notified of the potential liability for payment. This affected two (Resident #3 and Resident #7) of three residents reviewed for beneficiary notices. The facility census was 39.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on record review, review of facility policy, and staff interview, the facility failed to notify the Ombudsman of a discharge from the facility for one (#14) of five residents reviewed for discharge notification. The facility census was 39.
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on record review, staff interview, and review of facility policy, the facility failed to ensure residents received bed hold notification for hospital in writing. This affected two (Resident #9 and Resident #14) of five residents reviewed for discharge notification. The facility census was 39.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on medical record review and staff interview, the facility failed to ensure an as needed psychotropic medication was limited to 14 days. This affected one (#3) of five residents reviewed for unnecessary medications. The facility census was 39.
- D Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspectors wroteBased on medical record review and staff interview, the facility failed to ensure laboratory tests were obtained per physician's order for one (#15) of three residents reviewed for unnecessary medications. The facility census was 39.
- C Post nurse staffing information every day.
Inspectors wroteBased on review of daily posted staffing sheets, review of daily staff assignment sheets, and staff interview, the facility failed to post accurate staffing information on 08/23/19, 08/24/19, and 08/25/19. This had the potential to affect all 39 resident's residing in the facility.
Fire safety inspections
8 fire safety citations on file: 2 on December 11, 2025, 2 on May 10, 2023, 4 on August 28, 2019.
Every fire safety citation8 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- E Provide properly protected cooking facilities.
- F Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- F Provide a written emergency evacuation plan.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.04 | 3.69 | 3.86 |
| Registered nurses | 0.85 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.54 | 3.28 | 3.42 |
| Nurse aides | 2.23 | ||
| Licensed practical nurses | 0.96 | ||
| Nursing staff turnover (share who left in a year) | 43.3% | 48.7% | 45.8% |
| Registered nurse turnover | 25.0% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.54 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.24 on weekdays and 3.54 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.86 in April to June 2025 to 4.04 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.04 | 0.85 | 4.24 | 3.54 | 0.0% | 0 of 90 | 50 |
| Oct to Dec 2025 | 4.09 | 0.78 | 4.30 | 3.54 | 0.0% | 0 of 92 | 49 |
| Jul to Sep 2025 | 4.11 | 0.62 | 4.33 | 3.56 | 0.0% | 0 of 92 | 51 |
| Apr to Jun 2025 | 3.86 | 0.50 | 4.06 | 3.35 | 0.0% | 2 of 91 | 50 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 1.3 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.1 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.6 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 0.0 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.0 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 1.4 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.0 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.7 | 12.9 | 12.0 |
Owners and operators
Legal business name: TRILOGY HEALTHCARE OF CLERMONT, LLC. CMS links this home to Trilogy Health Services, a group of 127 nursing homes averaging 4.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Continental Merger Sub LLC | 5% or greater indirect ownership interest | Organization | 10/01/2021 | |
| Northstar Healthcare Income Inc | 5% or greater indirect ownership interest | Organization | 10/01/2021 | |
| Northstar Healthcare Income Operating Partnership LP | 5% or greater indirect ownership interest | Organization | 10/01/2021 | |
| Trilogy Holdings Nt-Hci, LLC | 5% or greater indirect ownership interest | Organization | 10/01/2021 | |
| Corbin, Kathy | W-2 managing employee | Individual | 05/16/2018 | |
| Fightmaster, Lisa | W-2 managing employee | Individual | 12/01/2015 | |
| Barney, Leigh | Corporate officer | Individual | 11/01/2019 | |
| Bryant, William | Corporate officer | Individual | 01/05/2016 | |
| Bufford, Randall | Corporate officer | Individual | 11/01/2019 | |
| Conner, Gregory | Corporate officer | Individual | 06/03/2021 | |
| Davis, David | Corporate officer | Individual | 08/21/2017 | |
| Mehaffey, Todd | Corporate officer | Individual | 01/31/2022 | |
| Pietrowski, Cristina | Corporate officer | Individual | 01/31/2022 | |
| Prosky, Danny | Corporate officer | Individual | 12/01/2015 | |
| Streiff, Mathieu | Corporate officer | Individual | 12/01/2015 | |
| Trilogy Management Services LLC | Operational/managerial control | Organization | 10/01/2021 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on December 11, 2025: "Provide and implement an infection prevention and control program."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on August 28, 2019: "Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on August 28, 2019: "Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited."
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 1 problem in this area, most recently on August 28, 2019: "Provide timely, quality laboratory services/tests to meet the needs of residents."
Other nursing homes nearby
- Eastgate Health Care Center Cincinnati, 0.4 mi · 5 of 5 stars · 12 citations
- Atlantes the Cincinnati, 1.4 mi · 5 of 5 stars · 0 citations
- Otterbein Union Township Batavia, 1.4 mi · 3 of 5 stars · 26 citations
- Siena Gardens Rehabilitation & Transitional Care Cincinnati, 1.8 mi · 5 of 5 stars · 11 citations
- Forest Hills Healthcare Center. Cincinnati, 2.8 mi · 4 of 5 stars · 29 citations
- Anderson, the Cincinnati, 3.4 mi · 1 of 5 stars · 19 citations
- Mount Washington Care Center Cincinnati, 5.5 mi · 3 of 5 stars · 37 citations
- S.e.m. Haven Health Care Center Milford, 5.6 mi · 5 of 5 stars · 15 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Glen the's Medicare star rating?
- CMS rates Glen the 5 out of 5 stars overall, with 5 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Glen the get at its last inspection?
- 1 health deficiency at the standard inspection on December 11, 2025. The Ohio average is 10.5.
- Has Glen the been fined?
- CMS lists no fines in the last three years.
- Does Glen the accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Glen the?
- CMS lists 16 owners and managers, and links the home to Trilogy Health Services. Legal business name: TRILOGY HEALTHCARE OF CLERMONT, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.