What is The Health Center at Richland Place's Medicare star rating?

CMS rates The Health Center at Richland Place 3 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did The Health Center at Richland Place get at its last inspection?

0 health deficiencies at the standard inspection on March 13, 2026. The Tennessee average is 4.4.

Does The Health Center at Richland Place accept Medicaid?

CMS lists it as "Medicare", so it is not certified for Medicaid.

Who owns The Health Center at Richland Place?

CMS lists 25 owners and managers, and links the home to National Healthcare Corporation. Legal business name: RICHLAND PLACE INC.

The Health Center at Richland Place: Inspections & Ratings

The record in brief

At its most recent standard inspection, on March 13, 2026, inspectors cited 0 health deficiencies (the Tennessee average is 4.4, the national average 9.2).

Of 19 health citations since June 2019, 5 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).

CMS lists 1 fine totaling $56,378 in the last three years; the largest was $56,378, and the latest is dated March 25, 2024.

Nurses and nurse aides worked 4.34 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.79 of those hours.

42.1% of nursing staff left within the year CMS measured (Tennessee average 48.9%).

CMS links it to National Healthcare Corporation, an affiliated group of 71 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

706/19

406/21

303/24

508/25

003/26

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

12D

Potential for minimal harm

March 13, 2026Standard inspection · 0 citations

August 6, 2025Complaint inspection · 5 citations

D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 20, 2025

Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to provide care and services to promote privacy for 2 of 5 (Resident #1 and Resident #4) sampled residents reviewed for dignity.
D

Provide safe and appropriate respiratory care for a resident when needed.

F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 20, 2025

Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to follow Physician's Orders for oxygen administration and failed to store, change, and date respiratory supplies for 2 of 3 (Resident #1 and #2) sampled residents reviewed for respiratory care.
D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 20, 2025

Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to ensure Physician Orders were written and documented when 1 of 3 (Resident #1) sampled residents received medications without a written Physician Order for a respiratory breathing treatment.
D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 20, 2025

Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to provide care and services to promote privacy of medical records for 2 of 3 (Resident #1 and Resident #3) sampled residents reviewed during medication administration.
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 20, 2025

Inspectors wroteBased on policy review, Centers for Disease Control and Prevention Guideline (CDC) review, observation, and interview, the facility failed to ensure practices to prevent the potential spread of infection were maintained for medication administration for 3 of 3 (Resident #1, #2 and #3) sampled residents reviewed receiving medications, when 3 of 3 nurses (Registered Nurse (RN) A, RN B, and Licensed Practical Nuse (LPN) C) failed to clean the site prior to administering a transdermal patch, failed to perform hand hygiene before and after glove use, and failed to disinfect re-usable equipment.

March 25, 2024Complaint inspection · 3 citations

J

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 22, 2024

Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to provide adequate supervision and assistance for 1 of 5 (Resident #1) sampled residents reviewed for accident hazards. Resident #1, a non-ambulatory resident with severe cognitive impairment, was left, unattended, sitting on the side of the bed, had an unwitnessed fall, and sustained multiple fractures (left femur, pelvis, left humerus, ribs, and vertebrae). Resident #1 was transferred to the hospital and admitted to level 3 trauma services. The facility's failure to provide adequate supervision and assistance resulted in an Immediate Jeopardy (IJ), a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident. [...]
J

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

F726 · Nursing and Physician Services · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 21, 2024

Inspectors wroteBased on facility policy review, personnel record review, medical record review, and interview, the facility failed to provide sufficient nursing staff with appropriate competencies and skill sets to ensure resident safety and attain or maintain the highest level of practicable physical well-being for 1 of 5 (Resident #1) sampled residents reviewed. On 12/11/2023, Resident #1 (severely cognitively impaired, dependent upon staff for bed mobility assistance, and a high-risk for falls) was left, unattended, on the side of the bed, had an unwitnessed fall, and sustained multiple fractures (left femur, pelvis, left humerus, ribs, and vertebrae). Registered Nurse (RN) A and Certified Nursing Assistant (CNA) F immediately went to Resident #1's room and found the resident on the floor. [...]
D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 21, 2024

Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to implement appropriate interventions on the care plan for 1 of 5 (Resident #1) sampled residents reviewed.

June 23, 2021Standard inspection · 4 citations

D

Reasonably accommodate the needs and preferences of each resident.

F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 5, 2021

Inspectors wroteBased on observation and interview, the facility failed to ensure personal items were within the resident's reach for 1 of 38 residents (Resident #57) observed.
D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 5, 2021

Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to implement a care plan for 1 of 11 residents (Resident #106) reviewed for Intravenous (IV) therapy.
D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 5, 2021

Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to follow physician's orders for 1 of 11 residents (Resident #50) reviewed for weekly intravenous dressing changes. The facility also failed to obtain physician's orders for 2 of 11 residents (Resident #84 and #106) reviewed for Intravenous (IV) therapy, and 1 of 29 residents (Resident #344) reviewed for oxygen therapy.
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 5, 2021

Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to dispose of a used intravenous (I.V.) medication bag and tubing after administration for 1 of 11 residents (Resident #84) reviewed receiving I.V. therapy.

June 13, 2019Standard inspection · 7 citations

G

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · Corrected (the home has a date of correction) July 29, 2019

Inspectors wroteBased on facility policy review, medical record review, observation and interview, the facility failed to communicate and document two pressure ulcers causing a delay in care for 6 days. The facility deficient practice resulted in the worsening of 2 pressure ulcers assessed and staged at a 2 on 6/4/19 then again on 6/10/19 at a Stage 4 for 1 of 16 (#55) residents with pressure ulcers resulting in Neglect.
G

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F686 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) July 29, 2019

Inspectors wroteBased on facility policy review, medical record review, observation and interview, the facility failed to communicate, document and treat the presence of 2 pressure pressure ulcers assessed and staged at a 2 on 6/4/19 by a Hospice Nurse and later by the facility on 6/10/19 at a Stage 4 for 1 of 16 (#55) residents with pressure ulcers resulting in HARM.
G

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) July 29, 2019

Inspectors wroteBased on review of facility policy, medical record review, review of the facility investigation, review of hospital data, observation and interview, the facility failed to provide supervision to prevent a fall; and failed to provide a complete investigation of the fall for 1 of 20 residents (#36) with falls.
F

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

F623 · Resident Rights · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 9, 2019

Inspectors wroteBased on medical record review and interview, the facility failed to send notification of discharge/transfer to the Ombudsman for 3 of 3 (#23, #62, #91) residents reviewed.
D

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

F773 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 9, 2019

Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to identify 1 of 33 residents (#55) prior to obtaining laboratory services.
D

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

F849 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 9, 2019

Inspectors wroteBased on facility contract review, medical record review, and interview, the facility failed to have an interdisciplinary care plan between the hospice services provider and the facility for 1 of 8 residents (#55) receiving hospice services.
C

Post nurse staffing information every day.

F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) July 9, 2019

Inspectors wroteBased on observation and interview, the facility failed to update the daily posted staffing and census on 6/8/19 and 6/9/19.

Fire safety inspections

10 fire safety citations on file: 8 on March 13, 2026, 2 on June 13, 2019.

Every fire safety citation10 citations

F
Have stairways and smokeproof enclosures used as exits that meet safety requirements.

K 225 · March 13, 2026 · Corrected (the home has a date of correction)
E
Have corridors or aisles that are unobstructed and are at least 8 feet in width.

K 232 · March 13, 2026 · Corrected (the home has a date of correction)
D
List the names and contact information of those in the facility.

E 30 · March 13, 2026 · Corrected (the home has a date of correction)
D
Establish staff and initial training requirements.

E 37 · March 13, 2026 · Corrected (the home has a date of correction)
D
Keep aisles, corridors, and exits free of obstruction in case of emergency.

K 211 · March 13, 2026 · Corrected (the home has a date of correction)
D
Provide properly protected cooking facilities.

K 324 · March 13, 2026 · Corrected (the home has a date of correction)
D
Inspect, test, and maintain automatic sprinkler systems.

K 353 · March 13, 2026 · Corrected (the home has a date of correction)
D
Ensure proper usage of power strips and extension cords.

K 920 · March 13, 2026 · Corrected (the home has a date of correction)
D
Inspect, test, and maintain automatic sprinkler systems.

K 353 · June 13, 2019 · Corrected (the home has a date of correction)
D
Ensure proper usage of power strips and extension cords.

K 920 · June 13, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

Date	Penalty	Amount or length
March 25, 2024	Fine	$56,378

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Tennessee	United States
All nursing staff (RN, LPN and aides)	4.34	3.80	3.86
Registered nurses	0.79	0.60	0.69
All nursing staff on weekends	3.84	3.31	3.42
Nurse aides	2.16
Licensed practical nurses	1.39
Nursing staff turnover (share who left in a year)	42.1%	48.9%	45.8%
Registered nurse turnover	20.0%	43.2%	42.9%
Administrators who left	0

CMS expects 3.73 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.55 on weekdays and 3.84 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.40 in April to June 2025 to 4.34 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	4.34	0.79	4.55	3.84	0.0%	0 of 90	98
Oct to Dec 2025	4.36	0.96	4.53	3.91	0.0%	0 of 92	94
Jul to Sep 2025	4.34	0.94	4.55	3.79	0.0%	0 of 92	97
Apr to Jun 2025	4.40	0.93	4.64	3.80	0.0%	0 of 91	92
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Tennessee, Jan to Mar 2026	3.75	0.56	3.95	3.27	4.0%	0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Tennessee

Job	Median	Middle half	Employed
Tennessee, all employers
CNAs (nursing assistants)	$18.27	$17.09 to $19.66	27,040
LPNs and LVNs	$28.31	$23.64 to $30.12	20,830
Registered nurses	$39.18	$36.28 to $45.79	72,200
United States, nursing care facilities
CNAs (nursing assistants)	$20.67	$17.91 to $22.55	534,270
LPNs and LVNs	$33.86	$30.05 to $37.40	188,210
Registered nurses	$41.11	$37.85 to $47.68	142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Tennessee	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	10.4	14.0	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	1.0	0.7	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	0.6	1.8	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	0.6	3.4	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	1.1	1.7	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	22.4	17.2	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	3.2	5.0	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	8.9	16.9	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	23.9	22.6	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	4.1	11.2	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	0.8	1.7	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	0.5	1.6	1.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for The Health Center at Richland Place's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (61.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

61.9% this home

Better than the national rate

US median of homes 51.5% · Tennessee: 62 better, 16 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 415 eligible stays.

Potentially preventable readmissions

11.9% this home

No different from the national rate

US median of homes 10.7% · Tennessee: 1 better, 7 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 436 eligible stays.

Infections that led to a hospital stay

5.1% this home

No different from the national rate

US median of homes 7.1% · Tennessee: 2 better, 1 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 251 eligible stays.

Self-care and mobility at discharge

55.8% this home

Median of homes: Tennessee58.3% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 163 residents counted.

Falls with major injury

1.1% this home

Median of homes: Tennessee0.8% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 266 residents counted.

New or worsened pressure ulcers

0.4% this home

Median of homes: Tennessee1.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 266 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Tennessee98.7% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 165 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: RICHLAND PLACE INC. CMS links this home to National Healthcare Corporation, a group of 71 nursing homes averaging 4 stars overall.

Name	Role	Type	Since
Akers, Clark	Corporate director	Individual	03/13/2024
Bailey, John	Corporate director	Individual	03/01/2013
Gioia, Minna	Corporate director	Individual	05/08/2024
Holzman, Barbara	Corporate director	Individual	05/10/2023
May, Lynn	Corporate director	Individual	03/01/2010
McNabb, Paul	Corporate director	Individual	05/05/2021
Tarleton, Bennett	Corporate director	Individual	05/14/2025
Wert, Jane	Corporate director	Individual	05/08/2024
Wilson, Blair	Corporate director	Individual	05/01/2004
Wilson, Blair	Corporate officer	Individual	05/01/2004
NHC-Op LP	Operational/managerial control	Organization	07/01/1992
Tennessee Healthcare Advisors, LLC	Operational/managerial control	Organization	07/01/1992
Dodson, Vicki	Operational/managerial control	Individual	06/01/2019
Forti, Robert	Operational/managerial control	Individual	03/08/2023
Harris, Hunter	Operational/managerial control	Individual	10/22/2018
Kidd, Brian	Operational/managerial control	Individual	01/01/2019
Shelly, Timothy	Operational/managerial control	Individual	06/01/1998
Thompson, Indianna	Operational/managerial control	Individual	10/30/2012
Vincent, Brandon	Operational/managerial control	Individual	08/19/2024
National Healthcare Corporation	Adp of the SNF	Organization	07/01/1992
Tennessee Healthcare Advisors, LLC	Adp of the SNF	Organization	11/19/2025
Dodson, Vicki	Adp of the SNF	Individual	06/01/2019
Forti, Robert	Adp of the SNF	Individual	11/18/2025
Harris, Hunter	Adp of the SNF	Individual	11/18/2025
Kidd, Brian	Adp of the SNF	Individual	01/01/2019

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on August 6, 2025: "Provide safe and appropriate respiratory care for a resident when needed."
How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on August 6, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on August 6, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on August 6, 2025: "Provide and implement an infection prevention and control program."

Other nursing homes nearby

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Nashville Center for Rehabilitation and Healing Ll
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Woodcrest at Blakeford
Nashville, 2.3 mi · 4 of 5 stars · 13 citations
Advanced Health Care of Nashville
Nashville, 2.4 mi · not rated · 5 citations
Trevecca Center for Rehabilitation and Healing LLC
Nashville, 3.9 mi · 3 of 5 stars · 14 citations
West Meade Place
Nashville, 4.9 mi · 5 of 5 stars · 17 citations
Eaton Creek Post Acute
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Bethany Center for Rehabilitation and Healing LLC
Nashville, 7.7 mi · 1 of 5 stars · 11 citations

Tennessee contacts for a concern about a nursing home

These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.

Common questions

What is The Health Center at Richland Place's Medicare star rating?: CMS rates The Health Center at Richland Place 3 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did The Health Center at Richland Place get at its last inspection?: 0 health deficiencies at the standard inspection on March 13, 2026. The Tennessee average is 4.4.
Has The Health Center at Richland Place been fined?: Yes. CMS lists 1 fine totaling $56,378 in the last three years.
Does The Health Center at Richland Place accept Medicaid?: CMS lists it as "Medicare", so it is not certified for Medicaid.
Who owns The Health Center at Richland Place?: CMS lists 25 owners and managers, and links the home to National Healthcare Corporation. Legal business name: RICHLAND PLACE INC.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.