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Fleshers Fairview Health Care

3016 Cane Creek Road, Fairview, NC 28730 · Buncombe County · (828) 628-2800

106 certified beds, about 47 residents a day · For profit - Corporation · Medicare and Medicaid since 1992

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
1 of 5
Staffing
5 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 345413 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on September 22, 2025, inspectors cited 23 health deficiencies (the North Carolina average is 4.7, the national average 9.2).

Of 38 health citations since May 2023, 6 were rated as actual harm or immediate jeopardy to residents.

CMS lists 2 fines totaling $61,321 in the last three years; the largest was $51,288, and the latest is dated September 22, 2025.

Nurses and nurse aides worked 3.96 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.95 of those hours.

46.2% of nursing staff left within the year CMS measured (North Carolina average 49.0%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 38 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
6G
0H
0I
Potential for more than minimal harm
23D
6E
0F
Potential for minimal harm
0A
2B
1C
September 22, 2025Standard inspection, Complaint inspection · 23 citations
  1. G
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · Actual harm, isolated · Corrected (the home has a date of correction) October 22, 2025
    Inspectors wroteBased on record reviews, and staff, Nurse Practitioner and Medical Director interviews, the facility failed to consult with the physician about a new pressure ulcer that developed on 08/22/25 on Resident #8's right heel. The pressure ulcer was observed 08/22/25 with no notification to the physician until 09/09/25 when the pressure ulcer to Resident #8's right heel was assessed and documented as an unstageable wound to the right heel with black eschar (dry, black, or brown crust that forms on the surface of wounds) with foul odor and measuring 3.5 centimeters (cm) by 3.5 cm. The facility also failed to consult the physician when Resident #2's diabetic foot ulcer was identified on 09/10/25. In addition, the facility also failed to consult the physician when Resident #16's stage II pressure ulcer was identified on 08/31/25 and when Resident #29 experienced significant weight loss. [...]
  2. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 21, 2025
    Inspectors wroteBased on record review, observations, and interviews with staff, Wound Nurse Practitioner, Nurse Practitioner (NP), and Medical Diractor the facility failed to provide skin assessments, failed to identify a new wound on the heel at the onset, and failed to ensure necessary medical treatment when positive culture and sensitivity results were available Resident #2. This delayed the treatment for an infected wound. This was for 1 of 2 residents (Resident #2) reviewed for quality of care.
  3. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 28, 2025
    Inspectors wroteBased on observations, record reviews, interviews with the Wound Care Nurse Practitioner, Medical Director and staff, the facility failed to obtain treatment orders for two (2) pressures ulcers (Resident #8 and Resident #16) when first identified resulting in numerous days that the pressure ulcers went without treatment and worsening to unstageable for Resident #8 and a stage 2 for Resident #16. Resident #8's pressure ulcer was first identified on 08/22/25 as a red open area but an assessment or treatment was not documented. The pressure ulcer was later identified on 09/04/25 and treatment was initiated but no assessment was documented. The pressure ulcer was assessed and documented on 09/09/25 as unstageable wound to the right heel with black eschar (dry, black, or brown crust that forms on the surface of wounds) with foul odor and measuring 3.5 centimeters (cm) by 3.5 cm. [...]
  4. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 27, 2025
    Inspectors wroteBased on observations, record review, and staff, Nurse Practitioner (NP), and Medical Director interviews, the facility failed to provide supervision to prevent a fall with injury and failed to implement effective fall interventions for a resident (Resident #11) who had repeated falls. Resident #11 experienced 12 falls from 1/22/25 to 7/24/25. On 7/24/25 Resident #11 sustained a left ankle fracture when she was left unsupervised in the bathroom and fell. Additionally, the facility failed to supervise a cognitively impaired resident (Resident #10) who wandered and exited the facility unsupervised on two separate occasions. This deficient practice occurred for 2 of 3 residents reviewed for supervision to prevent accidents.
  5. G
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · Actual harm, isolated · Corrected (the home has a date of correction) October 17, 2025
    Inspectors wroteBased on observations, record reviews and resident and staff interviews, the facility failed to maintain sufficient staff to provide activities of daily living (ADL) care for dependent residents, to obtain treatment orders for residents with pressure ulcers when the pressure ulcers were first identified, to routinely assess a resident for being at risk of a pressure ulcer, to implement measures to prevent a resident from developing a pressure ulcer and then failed to provide an ongoing assessment, treatment, and necessary medical care for a resident's diabetic and pressure ulcer. Additionally, the facility failed to complete accurate head to toe assessments to identify new or existing pressure ulcers. This was for 5 of 9 residents reviewed for sufficient staffing (Resident #2, Resident #8, Resident #11, Resident #6 and Resident #28).
  6. E
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 15, 2025
    Inspectors wroteBased on record reviews, and resident and staff interviews, the facility failed to resolve and communicate the facility's efforts to address repeated concerns voiced by residents during the Resident Council meetings for 8 of 12 months reviewed (November 2024, December 2024, January 2025, March 2025, April 2025, May 2025, June 2026, and July 2025).
  7. E
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 20, 2025
    Inspectors wroteBased on record review, and resident, staff, and Resident Representative interviews, the facility failed to allow residents/representatives the opportunity to formulate an advance directive. Additionally, the facility failed to provide residents/representatives with written information regarding advance directives and the right to accept or refuse medical or surgical treatment for 2 of 4 residents reviewed for advance directives (Resident #11 and Resident #3).
  8. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 16, 2025
    Inspectors wroteBased on observation, record review, and staff and resident interviews, the facility failed to provide activity of daily living (ADL) care for dependent residents when Resident #28 and Resident #11 did not receive showers. This deficient practice affected 2 of 4 residents reviewed for ADL care (Resident #28 and Resident #11).
  9. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 21, 2025
    Inspectors wroteBased on record review, observations, and staff interviews, the facility failed to serve a meal to all residents sitting at the same dining table, prior to serving other tables (Resident #42). Additionally, the facility failed to provide feeding assistance while sitting at eye level (Resident #30). This was for 2 of 22 residents reviewed for dignity (Residents #42 and #30). A reasonable person concept was utilized for Resident #42 and would want to have her meal served along with other residents at the dining table.
  10. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 21, 2025
    Inspectors wroteBased on record review, observations and staff interviews, the facility failed to protect residents' personal health information by leaving confidential medical information unattended, visible and accessible to others on top of the medication cart for 1of 4 medication carts observed for privacy and confidentiality (500 hall).
  11. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 23, 2025
    Inspectors wroteBased on observation, record review, and staff and Medical Director interviews, the facility failed to protect a resident's right to be free from physical abuse when an employee (Staff #13) slapped Resident #44 on the hand with an open hand during care. This deficient practice occurred for 1 of 3 residents reviewed for abuse (Resident #44).
  12. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 15, 2025
    Inspectors wroteBased on record review and staff interviews, the facility failed to implement their abuse policy and procedure in the areas of prevention, protection, reporting, and investigating. The facility failed to immediately implement protection and report abuse when Nurse Aide (NA) #12 witnessed Staff #13 grab both of Resident #44's wrists followed by slapping the resident's hand during care on 5/28/25 between 8:00 PM and 9:00 PM and did not immediately intervene and report the abuse to administration. Staff #13 continued to provide resident care to Resident #44 and worked on the floor for the remainder of her shift. On 5/28/25 at approximately 11:00 PM NA #12 reported the incident to Nurse #13 and Nurse #7 and the administration was not notified of the incident until the following morning (5/29/25) when Nurse #13 reported the allegation to the Director of Nursing (DON). [...]
  13. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 15, 2025
    Inspectors wroteBased on record review and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) in the areas of Preadmission Screening and Resident Review (PASRR) Level II (Resident #4 and Resident #2) and Pressure Wound (Resident #2) for 2 of 19 residents reviewed for MDS accuracy (Resident #2 and Resident #4).
  14. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 15, 2025
    Inspectors wroteBased on record reviews, observation, and staff interviews, the facility failed to revise the care plan in the area of pressure ulcers (Resident #8) for 1 of 3 residents reviewed for pressure ulcers.
  15. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 17, 2025
    Inspectors wroteBased on observations, record review, and staff, and Medical Director interviews, the facility failed to act on the Registered Dietitian's (RD) recommendation of 8/31/25 to reweigh a resident (Resident #29) after a monthly weight triggered a significant weight change. The diet order was revised to add more calories, and the volume of the nutritional supplement was increased as recommended by the RD. The facility failed to reweigh Resident #29 until 9/3/25 and then staff did not document the weight or report it to nursing management until 9/18/25. The reweight confirmed a significant weight loss. During meal observation on 9/19/25, Resident #29 did not consume any food on her own and staff did not provide any cues or encouragement to eat. The interdisciplinary team did not discuss Resident #29's weight loss or lack of eating in the clinical meeting, nor was it reported to the physician. [...]
  16. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 21, 2025
    Inspectors wroteBased on record review, observations and staff interviews, the facility failed to clean oxygen concentrator filters (Resident #1 and Resident #2) and provide oxygen in use signage on resident room entrances (Resident #1, Resident #2, and Resident #9) for 3 of 3 residents reviewed for respiratory care (Resident #1 and Resident #2, Resident #9). In addition, the facility failed to secure an oxygen tank stored upright in a resident's room (Resident #1) and failed to secure an oxygen tank while being transported for 1 of 1 staff member observed carrying an oxygen tank (Nurse Aide #2). Findings Included:1a. Resident #1 was admitted on [DATE] with diagnoses that included chronic obstructive pulmonary disease (COPD) and congestive heart failure (CHF). Resident #1 had active physician order dated 8/7/25 for oxygen via nasal cannula at 2 liters per minute every shift. [...]
  17. D
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    F728 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 27, 2025
    Inspectors wroteBased on record review and staff interviews, the facility failed to provide staff that met minimum competency requirements when they employed a staff member to work in the capacity of a nurse aide (NA) and were assigned NA tasks who had not completed a state-approved nurse aide training program, certification exam, or competency evaluation prior to providing direct care to residents. This deficient practice occurred for 1 of 8 staff reviewed for minimum competency requirements (Staff #17).
  18. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 21, 2025
    Inspectors wroteBased on manufacturer guidelines, observations and staff interviews, the facility failed to remove loose and unsecured pills of various shapes, sizes and colors from 1 of 3 medication carts (200 Hall) and failed to label and store inhalation breathing solutions (Budesonide, Albuterol Sulfate, DuoNeb) according to manufacturers' guidelines for 2 of 3 medication carts (200 and 500 hall) reviewed for medication storage.
  19. D
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    F773 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 21, 2025
    Inspectors wroteBased on record review, and staff, Wound Provider, Nurse Practitioner, and Medical Director interviews, the facility failed to notify the Wound Provider of a positive wound culture and sensitivity lab result when the results were received. This resulted in a delay of antibiotic treatment for 1 of 1 resident reviewed for notifying a physician of laboratory results (Resident #2). Findings Included:Resident #2 was admitted on [DATE] with diagnoses of vascular dementia and hemiparesis (weakness of a limb) and hemiplegia (side of body paralyzed) of left side following a stroke. A progress note written by the Wound Nurse dated 9/10/25 at 2:05 PM read she found an open area on Resident #2's left heel. The note read the open area was unstageable and measured 2 centimeters (cm) x 1.5 (cm). On 9/11/25 the Wound Provider evaluated the left heel dorsal wound. The Wound Provider treatment note read; [...]
  20. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on observations, record reviews and staff interviews, the facility failed to follow their Hand Hygiene and Enhanced Barrier Precautions (EBP) policy and procedures when the Wound Nurse did not don a gown, doff her gloves, perform hand hygiene and don clean gloves after removing the soiled dressing and after cleansing the wound and before applying the new dressing during wound care to Resident #8. The Wound Nurse also did not don a gown, use hand hygiene after doffing gloves after removing soiled dressing and before donning clean gloves, and did not doff gloves and use hand hygiene after cleansing the wound and before applying the new dressing during wound care to Resident #2 for 1 of 7 staff observed for infection control practices (Wound Nurse).
  21. D
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on observations and staff interviews, the facility failed to keep essential equipment clean and in safe operating order for 2 of 2 dryers (dryer #1 and dryer #2) observed for safe operating conditions.
  22. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) October 6, 2025
    Inspectors wroteBased on observations, record reviews and interviews, the facility failed to ensure the Nurse Staffing Information was posted in a prominent place that was readily accessible to residents, staff and visitors. The facility also failed to ensure the posted Nurse Staffing Information accurately reflected the facility census and staffing for 4 of 4 days (09/16/25, 09/17/25, 09/18/25 and 09/19/25).
  23. B
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) October 21, 2025
    Inspectors wroteBased on observations and staff interviews, the facility failed to ensure the residents' clothing was stored in a sanitary manner in the laundry room inside the facility and failed to ensure the laundry room outside the facility was free of dust. Additionally, the facility failed to ensure a pill crusher's surfaces were free from what appeared to be a dried light brown liquid substance on the end of the pill crusher and had dark brown particles embedded in the dried liquid. The deficient practice affected 2 of 2 laundry rooms and 1 of 4 pill crushers (100 hall) reviewed for safe, clean and homelike environment.
September 6, 2024Standard inspection, Complaint inspection · 8 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on record review, interviews with the Medical Director (MD), resident and staff, the facility failed to provide care in a safe manner when a resident fell from her bed during personal care. Resident #4 fell off her bed striking a chair positioned next to the bed and subsequently fell to the floor that resulted in severe acute pain that required STAT (now) morphine and a fractured right femur. The resident was hospitalized for surgical repair of the fractured femur. This was for 1 of 5 residents reviewed for the prevention of accidents (Resident #4). Findings Included: Resident # 4 was admitted to the facility on [DATE] with diagnosis that included functional quadriplegia, dementia, and traumatic brain injury. [...]
  2. E
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on observations, record review, and staff interviews the facility failed to provide competent nursing staff when 5 of 6 nursing staff (Nurse #2, Nurse #3, Nurse #4, Nurse #5, and the Weekend Nurse Supervisor) did not know the process for glucometer disinfection.
  3. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on observations, staff and resident interviews, and record review the facility failed to secure antifungal powder for 1 of 1 resident (Resident #4) observed with prescription medicated powder at bedside. In addition, the facility failed to lock an unattended medication cart 1 of 4 medication carts (600-hall medication cart) observed for medication storage.
  4. D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on record review and staff interviews, the facility failed to provide a completed Skilled Nursing Facility Advanced Beneficiary Notice (SNF-ABN) prior to discharge from Medicare Part A skilled services to 1 of 3 residents (Resident #45) reviewed for beneficiary notification.
  5. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on record review, staff and pharmacy technician interviews the facility failed to obtain an ordered antibiotic from the pharmacy which resulted in 2 missed doses of an antibiotic. This deficient practice occurred for 1 of 1 resident reviewed for pharmacy services (Resident #35).
  6. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on record review, staff and Physician interviews the facility failed to administer an antibiotic as ordered for 1 of 1 resident reviewed for significant medication errors (Resident #35). Resident #35 missed two doses of an antibiotic.
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on observations, record review, and staff interviews the facility failed to establish and implement a policy and procedure for glucometer disinfection when Nurse #2 and Nurse #3 failed to disinfect a resident (Resident #21) glucometer after performing a capillary blood glucose test. This deficient practice occurred for 1 of 1 resident (Resident #21) reviewed for infection prevention and control.
  8. B
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for minimal harm, pattern · deficient, provider has September 30, 2024
    Inspectors wroteBased on observations and staff interviews, the facility failed to maintain the privacy of a resident's record when the computer screen was left open with resident information exposed during 2 observations for 1 of 4 medication carts observed (600-hall medication cart).
May 18, 2023Standard inspection · 7 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 12, 2023
    Inspectors wroteBased on observations and staff interviews the facility failed to maintain a clean walk-in refrigerator from an accumulation of a thick, clumpy grayish matter on the circulatory fan cover, around the light, and electrical cords of 1 of 1 walk-in refrigerators. The facility failed to maintain a clean walk-in freezer from an accumulation of a thick, clumpy, grayish matter around the light fixture in 1 of 1 walk-In freezers. Additionally, the facility failed to maintain a clean air vent and surrounding ceiling from accumulation of a grayish, thick, clumpy buildup. This practice had the potential to affect food served to residents.
  2. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 15, 2023
    Inspectors wroteBased on record review and interviews with staff, the facility failed to request a Preadmission Screening and Resident Review (PASRR) level II screen evaluation for a resident with a new mental health diagnosis for 1 of 3 residents reviewed for PASRR (Resident #34).
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 1, 2023
    Inspectors wroteBased on record review and interviews with the resident, staff, and Medical Director (MD), the facility failed to develop a care plan for pain for 1 of 2 residents reviewed for pain (Resident #24).
  4. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 26, 2023
    Inspectors wroteBased on record review, observations, and interviews with staff the facility failed to maintain oral hygiene for a resident dependent on staff for brushing teeth and denture care for 1 of 3 residents reviewed for activities of daily living (Resident #26).
  5. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 9, 2023
    Inspectors wroteBased on record review and interviews with the resident, staff, Consultant Pharmacist, and Medical Director (MD), the facility failed to monitor the cholesterol level for 1 of 5 residents reviewed for unnecessary medications (Residents #33).
  6. D
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    F770 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 9, 2023
    Inspectors wroteBased on record review and interviews with the resident, staff, and Medical Director (MD), the facility failed to implement labs as ordered for 1 of 5 residents reviewed for unnecessary medications (Residents #33).
  7. D
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 8, 2023
    Inspectors wroteBased on observations, record review and resident and staff interviews, the facility's Quality Assessment and Assurance (QAA) committee failed to maintain implemented procedures and monitor the interventions that the committee put into place following the 08/05/21 recertification survey. This was for 1 recited deficiency on the current recertification and complaint investigation survey of 05/18/23 in the area of development/implementation of comprehensive care plan (F 656) that was cited on 08/05/21 recertification survey. The continued failure during two or more federal surveys of record shows a pattern of the facility's inability to sustain an effective Quality Assurance program.

Fire safety inspections

8 fire safety citations on file: 3 on September 6, 2024, 5 on May 18, 2023.

Every fire safety citation8 citations
  1. D
    Use approved construction type or materials.
    K 161 · September 6, 2024 · Corrected (the home has a date of correction)
  2. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · September 6, 2024 · Corrected (the home has a date of correction)
  3. D
    Ensure that anesthesia apparatus are tested after any adjustment, modification or repair.
    K 924 · September 6, 2024 · Corrected (the home has a date of correction)
  4. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · May 18, 2023 · Corrected (the home has a date of correction)
  5. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · May 18, 2023 · Corrected (the home has a date of correction)
  6. D
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · May 18, 2023 · Corrected (the home has a date of correction)
  7. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · May 18, 2023 · Corrected (the home has a date of correction)
  8. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · May 18, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
September 22, 2025Fine $51,288
September 22, 2025Payment Denial 5 days from October 23, 2025
September 6, 2024Fine $10,033

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNorth CarolinaUnited States
All nursing staff (RN, LPN and aides)3.963.853.86
Registered nurses0.950.620.69
All nursing staff on weekends3.363.423.42
Nurse aides2.10
Licensed practical nurses0.90
Nursing staff turnover (share who left in a year)46.2%49.0%45.8%
Registered nurse turnover31.3%45.6%42.9%
Administrators who left0

CMS expects 3.28 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.20 on weekdays and 3.36 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.41 in April to June 2025 to 3.96 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.960.954.203.36 0.0%0 of 9047
Oct to Dec 20253.430.793.702.74 0.0%0 of 9250
Jul to Sep 20253.350.823.572.80 0.0%0 of 9254
Apr to Jun 20253.410.683.662.76 0.0%0 of 9151
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
North Carolina, Jan to Mar 20263.650.533.823.258.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNorth CarolinaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
29.215.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.70.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.12.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
10.33.53.2
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
20.718.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.95.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
12.914.015.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.41.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.71.81.8

Owners and operators

Legal business name: FLESHERS FAIRVIEW HEALTH CARE.

NameRoleTypeShareSince
Cole, SusanDirect ownership interestIndividual12/10/2009
Dee, LisaDirect ownership interestIndividual12/10/2009
Mitchell, CherylDirect ownership interestIndividual12/10/2009
Cole, SusanManaging control - governing bodyIndividual12/10/2009
Mitchell, CherylManaging control - governing bodyIndividual12/10/2009
Mitchell, CherylOperational/managerial controlIndividual12/10/2009
Cole, SusanAdp of the SNFIndividual12/10/2009
Dee, LisaAdp of the SNFIndividual12/10/2009
Mitchell, CherylAdp of the SNFIndividual12/10/2009

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 8 problems in this area, most recently on September 22, 2025: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on September 22, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on September 22, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  4. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 4 problems in this area, most recently on September 22, 2025: "Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.36 hours per resident per day, below the North Carolina average of 3.42.

Other nursing homes nearby

North Carolina contacts for a concern about a nursing home

These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.

Common questions

What is Fleshers Fairview Health Care's Medicare star rating?
CMS rates Fleshers Fairview Health Care 2 out of 5 stars overall, with 1 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Fleshers Fairview Health Care get at its last inspection?
23 health deficiencies at the standard inspection on September 22, 2025. The North Carolina average is 4.7.
Has Fleshers Fairview Health Care been fined?
Yes. CMS lists 2 fines totaling $61,321 in the last three years.
Does Fleshers Fairview Health Care accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Fleshers Fairview Health Care?
CMS lists 9 owners and managers. Legal business name: FLESHERS FAIRVIEW HEALTH CARE.

Sources

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