Gateway Health and Rehab
3201 Westmoreland Road, Cleveland, GA 30528 · White County · (706) 865-5686
60 certified beds, about 59 residents a day · For profit - Corporation · Medicare and Medicaid since 1993
CMS Care Compare ratings, data as of September 1, 2026 · CCN 115560 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 12, 2026, inspectors cited 0 health deficiencies (the Georgia average is 5, the national average 9.2).
None of its 2 health citations since February 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.00 hours per resident per day, against 3.56 across Georgia and 3.86 nationally. Registered nurses accounted for 0.24 of those hours.
33.3% of nursing staff left within the year CMS measured (Georgia average 46.0%).
CMS links it to Reliable Health Care Management, an affiliated group of 6 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 2 health citations on file.
April 12, 2026Standard inspection · 0 citations
March 23, 2025Standard inspection, Complaint inspection · 1 citation
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on staff interviews, record review, and review of the facility's policy titled, Advance Directives, the facility failed to ensure that the electronic medical records, which included physician orders was consistent with the code status preference for one out of 25 sampled Residents (R) (R41).
February 8, 2023Standard inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on document observations, resident and staff interviews, record review, and a review of the facility's policy titled, Completion of Accident and Incident Form, the facility failed to identify accident hazards and implement interventions to address/reduce hazards for 1of 3 sampled residents (R) (#25). Specifically, R#25's arm became stuck in the grab bar beside the toilet. The facility failed to identify the grab bar as an accident hazard for R#25 and failed to implement interventions that addressed the grab bar.
Fire safety inspections
6 fire safety citations on file: 3 on April 12, 2026, 2 on March 23, 2025, 1 on February 8, 2023.
Every fire safety citation6 citations
- D Have properly located and lighted "Exit" signs.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have restrictions on the use of portable space heaters.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Have proper medical gas storage and administration areas.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Georgia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.00 | 3.56 | 3.86 |
| Registered nurses | 0.24 | 0.50 | 0.69 |
| All nursing staff on weekends | 2.70 | 3.10 | 3.42 |
| Nurse aides | 1.96 | ||
| Licensed practical nurses | 0.80 | ||
| Nursing staff turnover (share who left in a year) | 33.3% | 46.0% | 45.8% |
| Registered nurse turnover | not reported | 44.5% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.64 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.12 on weekdays and 2.70 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 6.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.03 in April to June 2025 to 3.00 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.00 | 0.24 | 3.12 | 2.70 | 6.3% | 1 of 90 | 59 |
| Oct to Dec 2025 | 2.88 | 0.18 | 3.00 | 2.59 | 0.0% | 0 of 92 | 58 |
| Jul to Sep 2025 | 3.03 | 0.19 | 3.16 | 2.71 | 1.5% | 1 of 92 | 57 |
| Apr to Jun 2025 | 3.03 | 0.24 | 3.18 | 2.67 | 0.0% | 0 of 91 | 54 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Georgia, Jan to Mar 2026 | 3.50 | 0.46 | 3.68 | 3.03 | 3.3% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Georgia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 34.8 | 15.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 3.4 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 6.1 | 2.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 7.0 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.3 | 2.6 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 24.7 | 15.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.5 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 9.7 | 19.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 15.4 | 25.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.3 | 11.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.5 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.9 | 1.8 |
Owners and operators
Legal business name: GATEWAY HEALTH & REHAB LLC. CMS links this home to Reliable Health Care Management, a group of 6 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Select Health Care Inc | Direct ownership interest | Organization | 12/16/2025 | |
| Morris, Janice | Indirect ownership interest | Individual | 12/16/2025 | |
| Hehn, Angelena | Managing control - governing body | Individual | 11/01/2024 | |
| McGill, Brandy | Managing control - governing body | Individual | 11/01/2024 | |
| Hamilton, James | Operational/managerial control | Individual | 01/01/2024 | |
| Hehn, Angelena | Operational/managerial control | Individual | 11/01/2024 | |
| McGill, Brandy | Operational/managerial control | Individual | 02/09/2009 | |
| Morgan, Kristy | Operational/managerial control | Individual | 08/15/2022 | |
| Morris, Janice | Operational/managerial control | Individual | 07/18/2025 | |
| Reliable Health Care Management LLC | Adp of the SNF | Organization | 07/01/2008 | |
| Hamilton, James | Adp of the SNF | Individual | 01/01/2024 | |
| Hehn, Angelena | Adp of the SNF | Individual | 08/06/2001 | |
| McGill, Brandy | Adp of the SNF | Individual | 02/09/2009 | |
| Morgan, Kristy | Adp of the SNF | Individual | 03/23/2026 | |
| Morris, Janice | Adp of the SNF | Individual | 07/18/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on March 23, 2025: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on February 8, 2023: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.70 hours per resident per day, below the Georgia average of 3.10.
Other nursing homes nearby
- Friendship Health and Rehab Cleveland, 6.3 mi · 5 of 5 stars · 4 citations
- New Horizons Habersham Demorest, 10.7 mi · 4 of 5 stars · 17 citations
- Chelsey Park Health and Rehabilitation Dahlonega, 12.4 mi · 5 of 5 stars · 4 citations
- Gold City Health and Rehab Dahlonega, 13 mi · 1 of 5 stars · 23 citations
- Pruitthealth - Scenic View Baldwin, 13 mi · 5 of 5 stars · 10 citations
- Willowbrooke Court at Lanier Village Estates Gainesville, 13.2 mi · 5 of 5 stars · 8 citations
- Pruitthealth - Limestone Gainesville, 15.1 mi · 4 of 5 stars · 16 citations
- Bell Minor Home, the Gainesville, 15.5 mi · 1 of 5 stars · 31 citations
Georgia contacts for a concern about a nursing home
These are the official offices in Georgia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Georgia Department of Community Health, Healthcare Facility Regulation Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Georgia Long-Term Care Ombudsman Program, 1-866-552-4464. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: GaMap2Care, Find a Facility, where Georgia publishes its own records on licensed homes.
Common questions
- What is Gateway Health and Rehab's Medicare star rating?
- CMS rates Gateway Health and Rehab 4 out of 5 stars overall, with 5 for health inspections, 1 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Gateway Health and Rehab get at its last inspection?
- 0 health deficiencies at the standard inspection on April 12, 2026. The Georgia average is 5.
- Has Gateway Health and Rehab been fined?
- CMS lists no fines in the last three years.
- Does Gateway Health and Rehab accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Gateway Health and Rehab?
- CMS lists 15 owners and managers, and links the home to Reliable Health Care Management. Legal business name: GATEWAY HEALTH & REHAB LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.