New Horizons Habersham
105 Habersham Terrace Gardens, Demorest, GA 30535 · Habersham County · (706) 754-2134
84 certified beds, about 63 residents a day · Non profit - Corporation · Medicare and Medicaid since 1969
CMS Care Compare ratings, data as of September 1, 2026 · CCN 115099 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 21, 2026, inspectors cited 4 health deficiencies (the Georgia average is 5, the national average 9.2).
None of its 17 health citations since August 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.24 hours per resident per day, against 3.56 across Georgia and 3.86 nationally. Registered nurses accounted for 0.40 of those hours.
32.7% of nursing staff left within the year CMS measured (Georgia average 46.0%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.
May 21, 2026Standard inspection · 4 citations
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observation, staff interviews, and record review, the facility failed to ensure Minimum Data Set (MDS) assessments were coded accurately and physician orders were obtained for one of 28 sampled residents (R) (R9) reviewed for assessment accuracy and resident safety devices. This deficient practice had the potential to place R9 at increased risk of not receiving care and services according to her assessed needs.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, staff interviews, record review, and facility policy titled, Contracture Screen LTC-Patient Care, the facility failed to provide evidence that restorative or occupational therapy were provided for splinting and range of motion (ROM) for one out one resident (R) 34. This deficient practice had the potential to place R34 at increased risk of unmet care needs and medical complications.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations and staff interviews, the facility failed to discard expired intravenous (IV) start supplies and nasal swabs intended for use for residents in one of two medication storage. This deficient practice created the potential for expired or improperly stored supplies to be used in resident care, placing residents at risk for compromised safety, potential for adverse consequences. Findings Include:Observation on [DATE] in west hall medication storage room, revealed a bag of swabs dated with expiration date [DATE] intended for nasal or throat testing for all residents and expired peripheral IV start kits with dates from 2024. Licensed Practical Nurse (LPN) GG confirmed the expired dates on the supplies. Interview on [DATE] with the Regional Nurse revealed they do not have a policy for medication storage and supplies. [...]
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, staff and resident interviews, record review, and review of the facility policy titled, Equipment cleaning, Disinfecting and Sterilizing-Infection Prevention and Control, the facility failed to properly store and label wash basins on one hall out of four halls. This failure had the potential to put residents at risk for infection. The census was 62. Findings Include:Observation on 05/19/2026 at 9:45 AM revealed wash basins in the bathrooms in rooms 302, 307, 308 with double occupancy stacked with no name or individual bags for rooms with double occupants. Observation on 05/21/2026 at 8:30 AM revealed all washbasins had been discarded from the resident rooms on west hall. Interview on 05/21/2026 at 8:00 AM with the Director of Nursing (DON) confirmed that the wash basins in the rooms were stacked and not bagged. [...]
December 12, 2024Standard inspection · 5 citations
- E Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on staff interviews and record reviews, the facility failed to maintain communication between the facility and the dialysis center for one of one resident (R) R19 reviewed for dialysis. This deficiency had the potential to cause complications related to dialysis and diminished quality of life for R19.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on staff interview, record review, and review of the facility's policy titled, Advance Directives, the facility failed to provide written information to the resident and/or representative regarding the right to accept or refuse medical or surgical treatment for one of 30 sampled residents (R) (R3) reviewed for advance directives. This failure had the potential to deny R3 and/or representatives the opportunity to have choices and preferences with health care decisions and to formulate an Advance Directives.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, staff and resident interviews, and record review, the facility failed to develop a comprehensive person-centered care plan related to language barrier communication devices and three facility acquired pressure ulcers for one out of 30 sampled residents (R) (R57). This deficient practice had the potential to affect R57's health and safety.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, staff interviews, record review, and review of the facility's policy titled Nebulizer Machine Cleaning, the facility failed to prevent the spread of infections by not cleaning, changing or covering nebulizer equipment for one of five residents (R) (R21) receiving nebulization treatments.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, resident and staff interviews, record review, and review of the facility's policy titled, Infection Prevention and Control-Hand Hygiene, the facility failed to wash/sanitize hands during a wound treatment for one of two residents (R) (R38) reviewed for pressure ulcers. This deficient practice had the potential to result in complications of the wound and further impair the resident's skin integrity.
August 28, 2022Standard inspection · 8 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interviews, and review of the facility policies titled, Uniform Dress Code, Food and Storage Policy, and Habersham Home Resident Nutrition Services Policy the facility failed to ensure the exhaust hood was clean and free from grease to prevent contamination; failed to ensure dietary staff with facial hair wore a beard restraint; failed to label and date opened food items; and failed to deliver resident meal trays in a sanitary manner on the [NAME] Wing. This deficient practice had the potential to effect 66 of 71 residents receiving an oral diet.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on record review, observation, staff interviews, the facility failed to ensure air conditioners were free from dust build up in six resident rooms (301, 306, 307, 308, 309, and 310) of 21 rooms in the west building.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, record review, interviews, and review of the policy titled, Care Plan Policy, it was determined the facility failed to ensure the development of a person-centered, comprehensive care plan for one resident (R) (R#13) related to contractures. Additionally, the facility failed to follow the person-centered care plan for two residents (R#21 and R#27) related to oxygen therapy , and one resident (R#54) related to nail care from a sample size of 26.
- E Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Inspectors wroteBased on staff interview and review of the facility policy titled, Personal Food Storage Dietary Policy, the facility failed to ensure the policy regarding resident personal food included safe reheating procedure to prevent food borne illness. This deficient practice has the potential to effect 66 residents consuming an oral diet.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, record review, and staff interview, the facility failed to ensure nails were trimmed and clean for one resident (R) (#54) of 26 sampled residents.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, record review, staff interview, and review of the policy titled, Oxygen Policy, the facility failed to ensure oxygen concentrators were free from dust build up and failed to ensure humidity was provided as ordered by the physician for two residents (R) (#21 and #27) reviewed of 16 residents receiving oxygen.
- D Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on observations, record review, and staff interviews, the facility failed to ensure two residents (R) (R#34 and R#43) were appropriately assessed and informed consent was obtained, for the use of side rails on their beds. The sample size was 26.
- D Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation and staff interview, the facility failed to ensure recipes were available to follow for preparing pureed foods to avoid compromising the nutritive value for chicken ala king and peas. This deficient practice had the potential to effect 16 residents receiving a pureed diet.
Fire safety inspections
5 fire safety citations on file: 4 on December 12, 2024, 1 on August 28, 2022.
Every fire safety citation5 citations
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install corridor and hallway doors that block smoke.
- D Have properly installed electrical wiring and gas equipment.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Georgia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.24 | 3.56 | 3.86 |
| Registered nurses | 0.40 | 0.50 | 0.69 |
| All nursing staff on weekends | 2.85 | 3.10 | 3.42 |
| Nurse aides | 1.82 | ||
| Licensed practical nurses | 1.02 | ||
| Nursing staff turnover (share who left in a year) | 32.7% | 46.0% | 45.8% |
| Registered nurse turnover | 37.5% | 44.5% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.39 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.39 on weekdays and 2.85 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.57 in April to June 2025 to 3.24 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.24 | 0.40 | 3.39 | 2.85 | 0.0% | 0 of 90 | 63 |
| Oct to Dec 2025 | 3.53 | 0.61 | 3.69 | 3.13 | 0.0% | 0 of 92 | 62 |
| Jul to Sep 2025 | 3.31 | 0.55 | 3.48 | 2.90 | 0.0% | 0 of 92 | 67 |
| Apr to Jun 2025 | 3.57 | 0.56 | 3.78 | 3.06 | 11.5% | 0 of 91 | 68 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Georgia, Jan to Mar 2026 | 3.50 | 0.46 | 3.68 | 3.03 | 3.3% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Georgia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.9 | 15.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.9 | 2.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.1 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.5 | 2.6 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 35.4 | 15.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 11.8 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.1 | 19.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 31.3 | 25.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.1 | 11.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.5 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 1.9 | 1.8 |
Owners and operators
Legal business name: NORTHEAST GEORGIA MEDICAL CENTER HABERSHAM LLC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Bailes, Esther | W-2 managing employee | Individual | 07/01/2023 | |
| Aggarwal, Deepak | Corporate director | Individual | 07/01/2023 | |
| Barnes, Glennis | Corporate director | Individual | 07/01/2023 | |
| Coyle, Mary | Corporate director | Individual | 07/01/2023 | |
| Dave, Mohak | Corporate director | Individual | 07/01/2023 | |
| Green, Cynthia | Corporate director | Individual | 07/01/2023 | |
| Hawkins, Benjamin | Corporate director | Individual | 07/01/2023 | |
| Keener, Jack | Corporate director | Individual | 07/01/2023 | |
| Moss, Phillippa | Corporate director | Individual | 07/01/2023 | |
| Ours, Greg | Corporate director | Individual | 07/01/2023 | |
| Price, William | Corporate director | Individual | 07/01/2023 | |
| Puryear, Brad | Corporate director | Individual | 07/01/2023 | |
| Wallace, Jacquelyn | Corporate director | Individual | 07/01/2023 | |
| Wayne, Alexander | Corporate director | Individual | 07/01/2023 | |
| Whitehead, Richard | Corporate director | Individual | 07/01/2023 | |
| Wilheit, Philip | Corporate director | Individual | 07/01/2023 | |
| Burrell, Carol | Corporate officer | Individual | 07/01/2023 | |
| Steines, Brian | Corporate officer | Individual | 07/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on May 21, 2026: "Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on May 21, 2026: "Ensure each resident receives an accurate assessment."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on August 28, 2022: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on May 21, 2026: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.85 hours per resident per day, below the Georgia average of 3.10.
Other nursing homes nearby
- Pruitthealth - Scenic View Baldwin, 6.7 mi · 5 of 5 stars · 10 citations
- Gateway Health and Rehab Cleveland, 10.7 mi · 4 of 5 stars · 2 citations
- Friendship Health and Rehab Cleveland, 13.1 mi · 5 of 5 stars · 4 citations
- Pruitthealth - Toccoa Toccoa, 13.8 mi · 1 of 5 stars · 26 citations
- Bell Minor Home, the Gainesville, 22.1 mi · 1 of 5 stars · 31 citations
- Willowbrooke Court at Lanier Village Estates Gainesville, 22.2 mi · 5 of 5 stars · 8 citations
- Pruitthealth - Limestone Gainesville, 22.3 mi · 4 of 5 stars · 16 citations
- New Horizons Limestone Gainesville, 22.5 mi · 4 of 5 stars · 11 citations
Georgia contacts for a concern about a nursing home
These are the official offices in Georgia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Georgia Department of Community Health, Healthcare Facility Regulation Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Georgia Long-Term Care Ombudsman Program, 1-866-552-4464. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: GaMap2Care, Find a Facility, where Georgia publishes its own records on licensed homes.
Common questions
- What is New Horizons Habersham's Medicare star rating?
- CMS rates New Horizons Habersham 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did New Horizons Habersham get at its last inspection?
- 4 health deficiencies at the standard inspection on May 21, 2026. The Georgia average is 5.
- Has New Horizons Habersham been fined?
- CMS lists no fines in the last three years.
- Does New Horizons Habersham accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns New Horizons Habersham?
- CMS lists 18 owners and managers. Legal business name: NORTHEAST GEORGIA MEDICAL CENTER HABERSHAM LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.