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Glendale Adventist Medical Center Dp/SNF

1509 Wilson Ter, Glendale, CA 91206 · Los Angeles County · (818) 409-8000

40 certified beds, about 39 residents a day · For profit - Partnership · Medicare and Medicaid since 2019

CMS high performing icon Inside a hospital Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 555911 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 15, 2025, inspectors cited 3 health deficiencies (the California average is 15.6, the national average 9.2).

None of its 14 health citations since August 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 6.51 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 2.58 of those hours.

18.3% of nursing staff left within the year CMS measured (California average 36.7%).

CMS links it to Adventist Health, an affiliated group of 5 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
9D
5E
0F
Potential for minimal harm
0A
0B
0C
August 15, 2025Standard inspection · 3 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 5, 2025
    Inspectors wroteBased on observations, interview and record review, the facility failed to store, prepare, distribute and serve food in accordance with professional standards and the facility's policy and procedures titled Food Storage for food service safety by ensuring the hospital food was properly labeled and dated with the product name, date product was opened or prepared and use by date by: An open box of Dark Chocolate Cocoa Mix with individually wrapped packets had no open date. 2. An open plastic container with lentils had no label to identify its contents or indicate the use-by date. 3. A multi-rack with metal trays that had food items without label or use-by-dated. 4. A bag of carrots with a large tear on the package had no label and use-by-date. [...]
  2. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 5, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure two of two sampled residents (Resident 6 and 45) received appropriate treatment and services to prevent urinary tract infections (UTI a infection of the urinary tract that includes urethra, ureters, bladder and kidneys resulting when microorganism gets into the urine and travels to the urinary tract) by failing to ensure: 1. Resident 6's suction tubing that connects to Resident 6's Pure Wick System (PWS- an external female catheter use for urine collection for residents that are incontinent [no control] of bladder when urinating) was covered and placed in a plastic bag when disconnected from Resident 6 was not left on top of Resident 6's pillow and the urine collection cannister connected to the tubing was labeled or dated of the last time it was changed. 2. [...]
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 5, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement facility's policy and procedure to prevent spread of infection for two of two sampled residents at risk or with infection by failing to: 1. Resident 34's nasal cannula (NC-a flexible tube with two prongs that rest in the nostrils to deliver supplemental oxygen) was observed in her room without a plastic bag and a label or date of the last time it was changed. The facility's policy indicated to changed NC every 7 days. 2. Biomedical Technician (BT) did not perform hand hygiene and don (put on) PPE (Protective equipment and clothing such as gown and gloves used to prevent the spread of infectious organisms) before and after entering Resident 44's, who was placed on contact isolation (precautions taken in healthcare settings to prevent the spread of infections). [...]
August 12, 2025Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 18, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure one sampled patient (Resident 1) received Keppra (seizure [uncontrolled shaking, loss of body movement, function, and consciousness] medication), when Resident 1 was placed on NPO (nothing by mouth) by the physician and there was no communication between staff and physician regarding Resident 1's alternatives to receiving the medication. This deficient practice may have contributed to Resident 1 having a seizure the following morning, when Resident 1 did not receive Keppra for over 12 hours.
August 18, 2024Standard inspection · 4 citations
  1. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 5, 2024
    Inspectors wrote2. A review of Resident 153's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life) and sepsis (a life-threatening medical emergency that occurs when the body's immune system has an extreme response to an infection). A review of Resident 153's Orders dated 8/14/24, Orders indicated Resident 153 was ordered a Dysphagia Diet (a diet for people who have difficulty swallowing). During a concurrent observation and interview on 8/17/24 at 8:48 AM with Licensed Vocational Nurse (LVN) 1, LVN 1 was observed standing while assisting Resident 153 to eat. LVN 1 stated, I'm not sure if we have to be sitting at the same level of the resident when we are helping to feed residents. [...]
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 5, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to store, prepare, distribute and serve food in accordance with professional standards and the facility ' s policy and procedure for food service safety by ensuring the hospital food were properly labeled and dated with the product name, date product was opened or prepared and use by date. The facility failed to: 1. Label and put an expiration date on a tub of cookies in the freezer. 2. [NAME] the jar of slaw with open date or use by date. 3. Label food in cart trays 4. Dispose of expired veggies in cart 5. Dispose of dirty cans of soda in the refrigerator 6. Dispose of bag of cabbage that had two expiration date labels. 7. Label and date meat package 8. Store ice machine scoop not on the ice. [...]
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 5, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide necessary care and services for one of eight sampled residents (Resident 149) who was at risk for developing blood clot by failing to apply sequential compression device (SCD- a device use on the legs to promote blood circulation and prevent blood clot to develop) as ordered by the physician. This deficient practice had the potential to cause a deep vein thrombosis (DVT; blood clot that forms in a deep vein, often in the legs, from lack of blood circulation and potentially cause pulmonary embolism (PE is when a blood clot breaks off from inside a vein and travels to the lungs and causes respiratory distress), heart attach (heart stop functioning) and stroke (interruption of blood flow to the brain)
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 5, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide safe, sanitary and comfortable environment to help prevent the development and transmission of communicable diseases (one that is spread from one person to another through contact with blood and bodily fluids, or breathing in an airborne virus) for one of one sampled residents (Resident 8) by failing to label Resident 8's peripheral intravenous line (IV, a thin flexible tube was inserted through the skin into a small vein in the periphery to deliver fluid and medications) to indicate the date the IV was inserted. As a result of this deficient practice had the potential for the IV not to be changed timely and could result in phlebitis (inflammation/swelling of the vein) or develop infection in the peripheral IV site that could enter the blood stream and result in severe infection.
August 6, 2023Standard inspection · 6 citations
  1. E
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 29, 2023
    Inspectors wrote4. A review of Resident 235's admission Record indicated the facility admitted the resident on 8/1/2023. During a review of Resident 235's H&P, dated 8/2/2023, indicated the resident was confused and bedridden (confined to bed by sickness or old age), with diagnosis that included dementia and depression. During a concurrent observation and interview on 8/5/2023 at 1:47 pm, Resident 235 was lying in bed. Resident 235's Family 1 (FAM 1) stated, Resident 235 did not want to eat and would get angry when assisted to be fed. FAM 1 stated Resident 235 would usually eat homemade soup but refused to eat now. During a concurrent record review of Resident 235's Physician Orders and interview with MDSN 1 on 8/6/2023 at 10:17 am indicated, the physician ordered Resident 235 to receive Sertraline. [...]
  2. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 29, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide safe, sanitary and comfortable environment to help prevent the development and transmission of communicable diseases (one that is spread from one person to another through contact with blood and bodily fluids, or breathing in an airborne virus) for five of 5 sampled residents ( Residents 136, 17, 21, 5 and 85) by failing to: 1. [...]
  3. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 29, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide reasonable accommodation of need by ensuring the call light was within reach as indicated on the facility's policy and procedure, titled Answering of Call Lights and resident's Care Plan for one of one sampled resident (Resident 135) who was at risk for fall. This deficient practice had the potential for the resident not to receive or received delayed care to meet the necessary care and services that could result in fall and accident.
  4. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 29, 2023
    Inspectors wroteBased on observation, interview and record review the facility failed to develop and implement a resident specific plan of care to prevent development and/or worsening Stage 2 pressure ulcer (a skin injury or ulcer resulting in partial-thickness skin loss with exposed open skin due to prolonged pressure or being in one position for prolong period) in accordance with the facility's policy and procedure for one of two sampled residents (Resident 89). Resident 89's plan of care did not indicate interventions on how often the resident will be repositioned and turned while in bed, how to keep resident clean and dry. This deficient practice resulted in Resident 89 not to receive the necessary care and services to prevent the worsening of pressure ulcer that could result in pain, discomfort, and wound infection. Cross reference to F686.
  5. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 29, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide care and services consistent with facility's policy and procedure to prevent the development or worsening of pressure ulcer/injury (a skin injury due to friction or shear and for prolonged pressure by being in one position of a long period of time) for two of four residents (Resident 86 and 89) by failing to: 1. Ensure Resident 86 who was using a Low Air Loss Mattress (LAL - mattress composed of multiple inflatable air tubes that alternately inflate and deflate designed to prevent and treat pressure ulcers) was set in a correct setting based on the manufacturer's recommendation. 2. [...]
  6. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 29, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to assess and monitor the presence of white sediments (visible particles in the urine that may contain red or white blood cells, casts, bacteria, fungi, parasites in the urine that could indicate infection or dehydration [fluid deficit]) in the urine for one of 2 sampled residents (Resident 21) with indwelling catheter (a tube inserted in the bladder to drain urine into a drainage bag), as indicated in the facility's policy and procedure, titled Care of Indwelling Catheter and the resident's Care Plan. [...]

Fire safety inspections

15 fire safety citations on file: 6 on August 15, 2025, 3 on August 18, 2024, 6 on August 6, 2023.

Every fire safety citation15 citations
  1. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 15, 2025 · Corrected (the home has a date of correction)
  2. E
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · August 15, 2025 · Corrected (the home has a date of correction)
  3. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · August 15, 2025 · Corrected (the home has a date of correction)
  4. D
    Install corridor and hallway doors that block smoke.
    K 363 · August 15, 2025 · Corrected (the home has a date of correction)
  5. D
    Have simulated fire drills held at unexpected times.
    K 712 · August 15, 2025 · Corrected (the home has a date of correction)
  6. D
    Ensure proper usage of power strips and extension cords.
    K 920 · August 15, 2025 · Corrected (the home has a date of correction)
  7. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 18, 2024 · Corrected (the home has a date of correction)
  8. D
    Install an approved automatic sprinkler system.
    K 351 · August 18, 2024 · Corrected (the home has a date of correction)
  9. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · August 18, 2024 · Corrected (the home has a date of correction)
  10. F
    Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    K 346 · August 6, 2023 · Corrected (the home has a date of correction)
  11. F
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · August 6, 2023 · Corrected (the home has a date of correction)
  12. E
    Construct fire resistant interior walls.
    K 331 · August 6, 2023 · Corrected (the home has a date of correction)
  13. E
    Install an approved automatic sprinkler system.
    K 351 · August 6, 2023 · Corrected (the home has a date of correction)
  14. D
    Have properly located and lighted "Exit" signs.
    K 293 · August 6, 2023 · Corrected (the home has a date of correction)
  15. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · August 6, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeCaliforniaUnited States
All nursing staff (RN, LPN and aides)6.514.523.86
Registered nurses2.580.670.69
All nursing staff on weekends5.764.093.42
Nurse aides2.63
Licensed practical nurses1.30
Nursing staff turnover (share who left in a year)18.3%36.7%45.8%
Registered nurse turnover9.5%38.1%42.9%
Administrators who left0

CMS expects 4.54 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.82 on weekdays and 5.76 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 7.16 in April to June 2025 to 6.51 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20266.512.586.825.76 0.2%0 of 9039
Oct to Dec 20257.082.757.446.16 0.5%0 of 9236
Jul to Sep 20257.232.737.596.31 0.7%0 of 9235
Apr to Jun 20257.162.697.606.08 1.1%0 of 9135
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
California, Jan to Mar 20264.360.594.523.972.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for California

JobMedianMiddle halfEmployed
California, all employers
CNAs (nursing assistants)$22.90$22.04 to $26.35110,060
LPNs and LVNs$38.34$35.98 to $45.0682,850
Registered nurses$67.44$58.87 to $83.25338,940
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeCaliforniaUS
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
5.51.41.6
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
22.722.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
3.711.212.0

Owners and operators

Legal business name: GLENDALE ADVENTIST MEDICAL CENTER. CMS links this home to Adventist Health, a group of 5 nursing homes averaging 4 stars overall.

NameRoleTypeShareSince
Adventist Health System/West5% or greater direct ownership interestOrganization100%06/16/1980
Bonner, RobertW-2 managing employeeIndividual10/25/2021
Issai, AliceW-2 managing employeeIndividual07/02/2018
Tetz, WarrenW-2 managing employeeIndividual09/14/1999
Banks, DavidCorporate directorIndividual05/05/2017
Cherry, RobertCorporate directorIndividual05/05/2017
Davis, AndrewCorporate directorIndividual05/05/2017
Freedman, JohnCorporate directorIndividual09/26/2016
Gabriel, MelodyCorporate directorIndividual06/01/2015
Graham, RicardoCorporate directorIndividual12/17/2007
Heinrich, KerryCorporate directorIndividual12/16/2014
Innocent, LarryCorporate directorIndividual09/19/2011
Pedersen, JamesCorporate directorIndividual01/16/2017
Reiner, BrianCorporate directorIndividual03/31/2014
Reiner, RichardCorporate directorIndividual01/16/2017
Rippey, WesleyCorporate directorIndividual09/14/1998
Salazar, VelinoCorporate directorIndividual09/15/2015
Wing, BillyCorporate directorIndividual03/31/2014
Bonner, RobertCorporate officerIndividual10/25/2021
Issai, AliceCorporate officerIndividual07/02/2018
Jobe, MeredithCorporate officerIndividual03/31/2014
Reiner, BrianCorporate officerIndividual03/31/2014
Tetz, WarrenCorporate officerIndividual09/14/1999
Wagner, JackCorporate officerIndividual03/31/2014
Wing, BillyCorporate officerIndividual03/31/2014
Adventist Health System/WestOperational/managerial controlOrganization06/16/1980

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on August 15, 2025: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
  2. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on August 15, 2025: "Provide and implement an infection prevention and control program."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on August 15, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on August 18, 2024: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."

Other nursing homes nearby

California contacts for a concern about a nursing home

These are the official offices in California. NursingHomeClear cannot take or act on complaints.

Common questions

What is Glendale Adventist Medical Center Dp/SNF's Medicare star rating?
CMS rates Glendale Adventist Medical Center Dp/SNF 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Glendale Adventist Medical Center Dp/SNF get at its last inspection?
3 health deficiencies at the standard inspection on August 15, 2025. The California average is 15.6.
Has Glendale Adventist Medical Center Dp/SNF been fined?
CMS lists no fines in the last three years.
Does Glendale Adventist Medical Center Dp/SNF accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Glendale Adventist Medical Center Dp/SNF?
CMS lists 26 owners and managers, and links the home to Adventist Health. Legal business name: GLENDALE ADVENTIST MEDICAL CENTER.

Sources

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