Haven of Show Low
2401 East Hunt Street, Show Low, AZ 85901 · Navajo County · (928) 537-5333
58 certified beds, about 53 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1987
CMS Care Compare ratings, data as of September 1, 2026 · CCN 035139 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 8, 2024, inspectors cited 10 health deficiencies (the Arizona average is 6.4, the national average 9.2).
Of 33 health citations since June 2022, 2 were rated as actual harm or immediate jeopardy to residents.
CMS lists 2 fines totaling $46,852 in the last three years; the largest was $28,912, and the latest is dated April 16, 2025.
Nurses and nurse aides worked 2.80 hours per resident per day, against 3.98 across Arizona and 3.86 nationally. Registered nurses accounted for 0.50 of those hours.
59.0% of nursing staff left within the year CMS measured (Arizona average 45.1%).
CMS links it to Haven Health, an affiliated group of 20 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 33 health citations on file.
November 20, 2025Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interviews, review of clinical record, and facility policy, the facility failed to protect the resident's (#2) right to be free from physical abuse by another resident (#4). The deficient practice could result in physical and psychosocial harm.-Regarding Resident #2 (alleged victim): Resident #2 was re-admitted to the facility on [DATE], with diagnoses that included hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, chronic obstructive pulmonary disease, epilepsy, cerebral aneurysm, depression, sarcopenia, and anxiety disorder. A quarterly minimum data set (MDS) assessment dated [DATE], revealed Resident #2 had a brief interview for mental status (BIMS) score of 12, indicating moderately impaired cognition. [...]
April 16, 2025Complaint inspection · 2 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interviews, review of the clinical record, and review of facility policy and procedure, the facility failed to ensure one resident (#18) was provided care and services, according to professional standards and physician orders, to prevent a new pressure ulcer and prevent worsening of existing pressure ulcers. The deficient practice could lead to physical harm of residents developing new or worsening wounds. -Findings Include: Resident #18 was initially admitted to the facility September 25, 2019, with diagnoses that included hyperlipidemia, chronic kidney disease, diastolic heart failure, neuromuscular dysfunction of bladder, ulcer of anus and rectum, and localized edema. A quarterly minimum data set (MDS) assessment dated [DATE], revealed the Resident #18 had a Brief Interview for Mental Status (BIMS) score of 15, indicating the resident had intact cognition. [...]
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interviews, review of the clinical record, and review of facility policy and procedure, the facility failed to ensure one resident (#6) was prevented from an accident of bleach ingestion. The deficient practice could lead to physical harm of residents, including serious illness and death. -Findings Include: Resident #6 was initially admitted to the facility May 1, 2021, with diagnoses that included Parkinson's disease, anxiety disorder, hypertension, obesity, and abscess of liver. An admission minimum data set (MDS) assessment dated [DATE], revealed the Resident #6 had a Brief Interview for Mental Status (BIMS) score that was dashed, indicating the assessment was not completed with the resident. There was no evidence of a care plan to address impaired cognition until July 12, 2023. [...]
September 27, 2024Complaint inspection · 1 citation
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on documentation, staff interviews, and the facility policy and procedures, the facility failed to ensure one resident (#56) received medical care treatments ordered by the physician. The deficient practice could result in residents not improving.
August 19, 2024Complaint inspection · 1 citation
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review and staff interviews, the facility failed to ensure care and services related to wound was provided one resident (#57). The deficient practice resulted in the wound becoming necrotic and resident's transfer to the hospitalization.
August 8, 2024Standard inspection · 10 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interview, and policy review, the facility failed to ensure that medications were dated when opened; and, failed to ensure expired medications were discarded and not readily available for resident use. The deficient practice could result in medication errors, reduced drug effectiveness and adverse reactions. The facility census was 48.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interview, and review of policy and procedures, the facility failed to discard food/liquid items by their use-by-dates, failed to ensure that food items were appropriately refrigerated, and failed to ensure appropriate hand hygiene during food preparation and during the serving line. The census was 48, sample was 12.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observations, clinical record review, resident and staff interviews, and review of facility policy, the facility failed to ensure one resident (#145) was assessed to be safe for medication self-administration. The deficient practice could result in resident not taking or able to take the medication needed for treatment. The census was 48.
- D Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Inspectors wroteBased on clinical record review, resident and staff interviews and review of facility policies and procedures, the facility failed to ensure two residents (#24 and #37) received notification prior to the room change. The deficient practice could result in resident's preferences not honored. Census was 48.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on clinical record review, staff interviews, and policy review, the facility failed to ensure the Pre-admission Screening and Resident Review (PASRR) assessments Level I screening was completed as required for one sampled resident (#4). The deficient practice could result in resident not receiving specialized services needed.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on clinical record review, interviews, and policy review, the facility failed to ensure one resident (#41) and/or representative participated and involved in the development of the care plan and in making decisions of his care. The deficient practice could result in residents needs not being met. Census was 48.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, clinical records review, staff interviews, and review of facility documentation, policies and procedures, the facility failed to ensure adequate supervision when smoking was provided for one resident (#25). The deficient practice could result in resident having potential for accidents related to smoking.
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on record review, resident and staff interviews, and review of policies and procedure, the facility failed to ensure PICC (peripherally inserted central catheter) line dressing change was administered as ordered by the physician for one resident (#496). The deficient practice could result in complications such as infection. The census was 48.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on clinical record review, staff interviews, and facility policy and procedure, the facility failed to ensure blood pressure medications were administered following physician ordered parameters for one sampled resident (#4). The deficient practice could result in elevated blood pressure and possible stroke for the resident.
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on clinical record reviews, interviews, and policy review the facility failed to ensure recommended follow up dental appointments were scheduled for 1 of 14 sampled residents (#8). The deficient practice could result in delayed dental services and risk of infection for resident.
June 25, 2024Complaint inspection · 5 citations
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on documentation, staff interviews, and the facility policy and procedures, the facility failed to ensure two residents (#1 and #7) were provided the level of supervision needed to prevent elopement and prevent one resident (#62) from an accident with injury. The deficient practice could result in residents being physically and emotionally injured.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on documentation, staff interviews, and the facility policy and procedures, the facility failed to ensure that a resident (#14) to resident (#33) altercation did not occur. The deficient practice could result in residents being emotionally and physically harmed.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on documentation, staff and resident interviews, and the facility policy and procedures, the facility failed to report an allegation of abuse and complete a 5-day written investigation regarding one resident (#62) in the required timeframe. The deficient practice could result in residents being abused.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on documentation, staff interviews, and the facility policy and procedures, the facility failed to complete a thorough investigation regarding abuse for one resident (#62), submit the five-day investigation within the required timeframe, and prevent further potential abuse during the investigation. The deficient practice could result in residents being abused.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on record review, staff interviews, and the facility policy and procedures, the facility failed to administer medication as prescribed for one resident's (#62) urinary tract infection (UTI). The deficient practice could result in the infection not being resolved and the infection could worsen.
February 2, 2024Complaint inspection · 1 citation
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on staff interviews and observations, the facility failed to ensure that services provided meet professional standards. During the time of an inoperable call light system the facility staff falsely documented that a visual check was conducted for 5 residents.
August 10, 2023Standard inspection · 8 citations
- E Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on clinical record review, interviews, and facility policy, the facility failed to ensure dialysis care and treatment was administered was ordered for one resident (#31). The census was 49, and the sample was 13 residents. The deficient practice could result in the potential for complications and the resident not receiving appropriate care and treatment.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, staff interviews, facility documentation and policy and procedures, the facility failed to maintain infection prevention and control during medication administration and failed to sanitize medical equipment for two residents (#4, #147). The census was 49, the sample was 13 residents. The deficient practice could result in transmission of infection, or exposing residents to other organisms.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on clinical record review, staff interviews, and review of policy and procedure, the facility failed to develop a complete baseline care plan that included interventions needed to provide effective and person-centered care regarding nephrostomy care and treatment for one resident (#43). The facility census was 49, and the sample was 13 residents. The deficient practice could result in resident care needs not being met.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on clinical record review, interviews, and facility policy, the facility failed to ensure treatment for a skin tear provided was ordered by the physician for one resident (#148); and failed to ensure medications for administration were not left in the room unattended for one resident #1). The census was 49, and the sample was 13 residents. The deficient practice could result in the potential for the resident not receiving the appropriate treatment.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, clinical record reviews, facility documentation, resident and staff interview and policy and procedures, the facility failed to ensure that one resident (#31) received the necessary services to maintain good grooming and personal hygiene. The deficient practice could result in resident's not receiving showers.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, clinical record review, staff interviews and review of policy and procedures, the facility failed to ensure consistent treatments were provided to one resident (#18) with pressure ulcers. The deficient practice could result in development and worsening of pressure ulcers.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observations, clinical record review, staff interviews, and facility policy, the facility failed to ensure indwelling catheter care/treatment were administered as ordered by the physician for one resident (#43). The census was 49, and the sample was 13 residents. The deficient practice could result in development of complications related to indwelling catheter.
- D Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Inspectors wroteBased on observations, clinical record review, staff interviews, and facility policy, the facility failed to ensure nephrostomy care was administered as ordered by the physician for one resident (#43). The census was 49, and the sample was 13 residents. The deficient practice could result in development of complications.
June 9, 2022Standard inspection · 4 citations
- E Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on clinical record review, staff interviews, and policy review, the facility failed to provide one resident (#12) and the resident's representative a written notice of transfer/discharge for multiple transfers to the hospital. The deficient practice could result in residents and representatives not being provided a written notice of transfers or being informed of their discharge transfer rights, and advocacy information.
- E Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on clinical record review, staff interviews, and review of policy and procedures, the facility failed to ensure that one resident (#44) was consistently provided meals to maintain adequate nutrition. The sample size was 2. The deficient practice could result in nutritional needs of residents not being met.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interviews, Material Safety Data, and policy reviews, the facility failed to ensure that the dishwashing process and handwashing was in accordance with professional standards for food service safety. The deficient practice could negatively impact residents.
- D Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observations, staff interviews, facility recipes, and policy review, the facility failed to ensure the nutritive value of puree food. The deficient practice could result in residents receiving food with altered nutritive value.
Fire safety inspections
18 fire safety citations on file: 1 on November 6, 2024, 11 on August 8, 2024, 3 on August 10, 2023, 3 on June 9, 2022.
Every fire safety citation18 citations
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Develop and maintain an Emergency Preparedness Program (EP).
- E Conduct risk assessment and an All-Hazards approach.
- E Develop Emergency Preparedness policies and procedures.
- E Establish staff and initial training requirements.
- E Conduct testing and exercise requirements.
- E Implement emergency and standby power systems.
- E Install an approved automatic sprinkler system.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Have a battery powered remote alarm panel in a location accessible by operating personnel.
- E Have generator or other power source capable of supplying service within 10 seconds.
- D Provide properly protected cooking facilities.
- D Install corridor and hallway doors that block smoke.
- D Have a battery powered remote alarm panel in a location accessible by operating personnel.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 16, 2025 | Fine | $17,940 |
| June 25, 2024 | Fine | $28,912 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arizona | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 2.80 | 3.98 | 3.86 |
| Registered nurses | 0.50 | 0.70 | 0.69 |
| All nursing staff on weekends | 2.50 | 3.51 | 3.42 |
| Nurse aides | 1.39 | ||
| Licensed practical nurses | 0.91 | ||
| Nursing staff turnover (share who left in a year) | 59.0% | 45.1% | 45.8% |
| Registered nurse turnover | 55.6% | 43.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.77 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 2.93 on weekdays and 2.50 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.85 in April to June 2025 to 2.80 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 2.80 | 0.50 | 2.93 | 2.50 | 0.0% | 0 of 90 | 53 |
| Oct to Dec 2025 | 2.74 | 0.64 | 2.84 | 2.48 | 0.0% | 0 of 92 | 52 |
| Jul to Sep 2025 | 2.84 | 0.60 | 2.96 | 2.56 | 0.0% | 0 of 92 | 47 |
| Apr to Jun 2025 | 2.85 | 0.55 | 3.04 | 2.37 | 0.0% | 0 of 91 | 43 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arizona, Jan to Mar 2026 | 3.87 | 0.63 | 4.05 | 3.43 | 3.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Arizona
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Arizona, all employers | |||
| CNAs (nursing assistants) | $21.53 | $18.43 to $22.42 | 20,320 |
| LPNs and LVNs | $37.05 | $32.10 to $39.36 | 6,530 |
| Registered nurses | $47.84 | $39.33 to $52.20 | 73,150 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arizona | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 12.7 | 10.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.0 | 2.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.3 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 10.9 | 12.8 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.2 | 4.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.5 | 10.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.1 | 23.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.9 | 10.4 | 12.0 |
Owners and operators
Legal business name: HAVEN OF SHOW LOW LLC. CMS links this home to Haven Health, a group of 20 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Seastrand, Jason | Direct ownership interest | Individual | 02/01/2013 | |
| Haven Arizona Real Estate, LLC | 5% or greater mortgage interest | Organization | 02/01/2013 | |
| Haven Real Estate Partners, LLC | 5% or greater mortgage interest | Organization | 02/01/2013 | |
| Haven Show Low Real Estate LLC | 5% or greater mortgage interest | Organization | 02/01/2013 | |
| Espinosa, Stephanie | Corporate officer | Individual | 10/14/2024 | |
| Fragoso, Lindsay | Corporate officer | Individual | 05/10/2021 | |
| Seastrand, Jason | Corporate officer | Individual | 02/01/2013 | |
| Clark Globalmed, LLC | Operational/managerial control | Organization | 12/12/2024 | |
| Health Group Management LLC | Operational/managerial control | Organization | 11/25/2024 | |
| Chavarria, Alisha | Operational/managerial control | Individual | 08/12/2024 | |
| Clark, Randolph | Operational/managerial control | Individual | 02/01/2013 | |
| Espinosa, Stephanie | Operational/managerial control | Individual | 10/14/2024 | |
| Fragoso, Lindsay | Operational/managerial control | Individual | 05/10/2021 | |
| Longhurst, Stock | Operational/managerial control | Individual | 02/01/2013 | |
| Loveless, Dallin | Operational/managerial control | Individual | 08/12/2024 | |
| Robertson, Brett | Operational/managerial control | Individual | 02/01/2013 | |
| Samuelian, Robert | Operational/managerial control | Individual | 02/01/2013 | |
| Samuelian, Spencer | Operational/managerial control | Individual | 02/01/2013 | |
| Samuelian, Stephen | Operational/managerial control | Individual | 02/01/2013 | |
| Seastrand, Jason | Operational/managerial control | Individual | 02/01/2013 | |
| West, Christian | Operational/managerial control | Individual | 02/01/2013 | |
| Clark Globalmed, LLC | Adp of the SNF | Organization | 01/06/2025 | |
| Haven Arizona Real Estate, LLC | Adp of the SNF | Organization | 01/06/2025 | |
| Haven Real Estate Partners, LLC | Adp of the SNF | Organization | 01/06/2025 | |
| Haven Show Low Real Estate LLC | Adp of the SNF | Organization | 01/06/2025 | |
| Health Group Management LLC | Adp of the SNF | Organization | 01/06/2025 | |
| Chavarria, Alisha | Adp of the SNF | Individual | 08/12/2024 | |
| Clark, Randolph | Adp of the SNF | Individual | 02/01/2013 | |
| Espinosa, Stephanie | Adp of the SNF | Individual | 10/14/2024 | |
| Fragoso, Lindsay | Adp of the SNF | Individual | 05/10/2021 | |
| Longhurst, Stock | Adp of the SNF | Individual | 02/01/2013 | |
| Loveless, Dallin | Adp of the SNF | Individual | 08/12/2024 | |
| Robertson, Brett | Adp of the SNF | Individual | 02/01/2013 | |
| Samuelian, Robert | Adp of the SNF | Individual | 02/01/2013 | |
| Samuelian, Spencer | Adp of the SNF | Individual | 02/01/2013 | |
| Samuelian, Stephen | Adp of the SNF | Individual | 02/01/2013 | |
| Seastrand, Jason | Adp of the SNF | Individual | 02/01/2013 | |
| West, Christian | Adp of the SNF | Individual | 02/01/2013 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 13 problems in this area, most recently on April 16, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on September 27, 2024: "Ensure services provided by the nursing facility meet professional standards of quality."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on November 20, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on August 8, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.50 hours per resident per day, below the Arizona average of 3.51.
Other nursing homes nearby
- Haven of Lakeside Lakeside, 0.1 mi · 1 of 5 stars · 48 citations
Arizona contacts for a concern about a nursing home
These are the official offices in Arizona. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Arizona Department of Health Services, Long Term Care Facilities Licensing, the state agency that inspects nursing homes for CMS and takes complaints about care.
- State inspection reports: AZ Care Check, where Arizona publishes its own records on licensed homes.
Common questions
- What is Haven of Show Low's Medicare star rating?
- CMS rates Haven of Show Low 2 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Haven of Show Low get at its last inspection?
- 10 health deficiencies at the standard inspection on August 8, 2024. The Arizona average is 6.4.
- Has Haven of Show Low been fined?
- Yes. CMS lists 2 fines totaling $46,852 in the last three years.
- Does Haven of Show Low accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Haven of Show Low?
- CMS lists 38 owners and managers, and links the home to Haven Health. Legal business name: HAVEN OF SHOW LOW LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.