Jeanne Jugan Center
8745 James a Reed Rd, Kansas City, MO 64138 · Jackson County · (816) 761-4744
52 certified beds, about 46 residents a day · Non profit - Corporation · Medicaid since 1988
CMS Care Compare ratings, data as of September 1, 2026 · CCN 26A292 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 6, 2025, inspectors cited 1 health deficiency (the Missouri average is 11.4, the national average 9.2).
None of its 4 health citations since August 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.93 hours per resident per day, against 3.43 across Missouri and 3.86 nationally. Registered nurses accounted for 0.62 of those hours.
34.1% of nursing staff left within the year CMS measured (Missouri average 56.0%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 4 health citations on file.
August 6, 2025Standard inspection · 1 citation
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure the proper labeling and/or disposal of foodstuffs to preserve their freshness, in accordance with State of Missouri rules and regulations, established national guidelines, and professional standards for food service safety and to wear proper hair restraints when handling food. These deficient practices had the potential to affect all residents, visitors, volunteers, and staff who ate food from the kitchen. The facility census was 45 residents. Review of the facility's Hair Restraints policy, undated, showed:-Food employees shall wear hair restraints such as hats, hair coverings, nets, beard restraints and clothing that covers body hair.-Hair restraints must be worn effectively to keep their hair from contacting exposed food, equipment, utensils and linens. [...]
February 26, 2024Standard inspection · 1 citation
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to establish and maintain a comprehensive infection prevention and control program designed to help prevent the development and transmission of water-borne pathogens (a bacterium, virus, or other microorganism that can cause disease), and failed to provide documented assessments for such an outbreak with accepted response protocols, in accordance with Centers for Medicare and Medicaid Services (CMS) guidelines. This deficient practice had the potential to affect all residents, visitors, volunteers, and staff who resided, visited, used, or worked in the facility. The facility census was 24 residents with a licensed capacity for 26 residents at the time of the survey. 1. Observation on 2/21/24 between 1:38 P.M. and 1:49 P.M. [...]
August 18, 2022Standard inspection · 2 citations
- E Honor the resident's right to manage his or her financial affairs.
Inspectors wroteBased on interview and record review, the facility failed to act in the best interests of their residents who held a Resident Trust Fund (RTF) by not securing their monies in an interest bearing bank account. The deficient practice affected 19 residents who authorized the facility to manage their monies and funds. The facility census was 24 residents. 1. Record review of the facility's individual RTF bank statements dated, August 2021 to July 2022, showed these bank accounts to be non-interest bearing accounts for all of the residents who had a RTF with the facility. The average 12-month balance of these statements was $83,146.55. Record review of the residents' quarterly statements dated, January 2022, March 2022 and June 2022, showed no banking money interest accumulating in any of the 19 residents' RTF accounts. [...]
- E Post nurse staffing information every day.
Inspectors wroteBased on observation, interview, and record review, the facility failed to post required nurse staffing information, which included the total and actual hours worked by direct care staff who were directly responsible for resident care, per shift on a daily basis and visible for residents, visitors, and staff to view. The facility census was 24 residents. Record review of the facility's policy Posting Direct Care Staffing Numbers dated 7/2005 showed: -The number of nursing personnel responsible for providing direct care to residents would be posted on a daily basis for each shift. -The number of licensed nurses and Certified Nursing Assistants (CNAs) who provide direct care would be posted. 1. Record review of the facility's Daily Staffing Census form dated 8/2/22 through 8/15/22 showed: -The total resident census. -The number of licensed nursing staff and CNAs on each shift. [...]
Fire safety inspections
23 fire safety citations on file: 8 on August 6, 2025, 11 on February 26, 2024, 4 on August 18, 2022.
Every fire safety citation23 citations
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure proper usage of power strips and extension cords.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Install an approved automatic sprinkler system.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Properly select, install, inspect, or maintain portable fire extinguishes.
- F Have elevators that firefighters can control in the event of a fire.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have a battery powered remote alarm panel in a location accessible by operating personnel.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure proper usage of power strips and extension cords.
- F Provide properly protected cooking facilities.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Missouri | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.93 | 3.43 | 3.86 |
| Registered nurses | 0.62 | 0.46 | 0.69 |
| All nursing staff on weekends | 3.55 | 3.01 | 3.42 |
| Nurse aides | 2.58 | ||
| Licensed practical nurses | 0.73 | ||
| Nursing staff turnover (share who left in a year) | 34.1% | 56.0% | 45.8% |
| Registered nurse turnover | 16.7% | 47.8% | 42.9% |
| Administrators who left | not reported |
CMS expects 2.71 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.08 on weekdays and 3.55 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 6.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.82 in April to June 2025 to 3.93 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.93 | 0.62 | 4.08 | 3.55 | 6.2% | 0 of 90 | 46 |
| Oct to Dec 2025 | 3.86 | 0.65 | 4.01 | 3.50 | 5.5% | 0 of 92 | 46 |
| Jul to Sep 2025 | 3.94 | 0.66 | 4.10 | 3.53 | 6.1% | 0 of 92 | 45 |
| Apr to Jun 2025 | 3.82 | 0.67 | 4.00 | 3.35 | 1.9% | 0 of 91 | 46 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Missouri, Jan to Mar 2026 | 3.34 | 0.40 | 3.50 | 2.93 | 3.9% | 1.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Missouri
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Missouri, all employers | |||
| CNAs (nursing assistants) | $18.11 | $17.02 to $20.00 | 34,050 |
| LPNs and LVNs | $29.58 | $27.06 to $33.77 | 14,700 |
| Registered nurses | $39.32 | $36.56 to $47.39 | 76,310 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Missouri | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.9 | 18.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 5.4 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.3 | 4.1 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.9 | 17.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.0 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 10.9 | 23.5 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.6 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.9 | 2.3 | 1.8 |
Owners and operators
Legal business name: Legal Business Name Not Available.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Ownership data not available |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on August 6, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on February 26, 2024: "Provide and implement an infection prevention and control program."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on August 18, 2022: "Honor the resident's right to manage his or her financial affairs."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on August 18, 2022: "Post nurse staffing information every day."
Other nursing homes nearby
- Edgewood Manor Health Care Center Raytown, 2.8 mi · 1 of 5 stars · 71 citations
- Gregory Ridge Health Care Center Kansas City, 3.6 mi · 1 of 5 stars · 109 citations
- Alpine Breeze Health and Wellness Raytown, 3.6 mi · 2 of 5 stars · 52 citations
- Hilltop at Blue River, the Kansas City, 4.1 mi · 2 of 5 stars · 48 citations
- Rehab of Kansas City South Kansas City, 4.9 mi · 1 of 5 stars · 46 citations
- Life Care Center of Grandview Grandview, 4.9 mi · 2 of 5 stars · 57 citations
- John Knox Village Care Center Lees Summit, 5.2 mi · 4 of 5 stars · 20 citations
- Hope Care Center Kansas City, 5.2 mi · 5 of 5 stars · 27 citations
Missouri contacts for a concern about a nursing home
These are the official offices in Missouri. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Missouri Long-Term Care Ombudsman Program, 800-309-3282. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Show Me Long Term Care in Missouri, where Missouri publishes its own records on licensed homes.
Common questions
- What is Jeanne Jugan Center's Medicare star rating?
- CMS rates Jeanne Jugan Center 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Jeanne Jugan Center get at its last inspection?
- 1 health deficiency at the standard inspection on August 6, 2025. The Missouri average is 11.4.
- Has Jeanne Jugan Center been fined?
- CMS lists no fines in the last three years.
- Does Jeanne Jugan Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Jeanne Jugan Center?
- CMS lists 1 owner or manager. Legal business name: Legal Business Name Not Available.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.