Home / New Hampshire / Franconia
Lafayette Center
93 Main Street, Franconia, NH 03580 · Grafton County · (603) 823-5502
72 certified beds, about 61 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1996
CMS Care Compare ratings, data as of September 1, 2026 · CCN 305077 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 24, 2026, inspectors cited 6 health deficiencies (the New Hampshire average is 4, the national average 9.2).
Of 24 health citations since May 2024, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $50,164 in the last three years; the largest was $50,164, and the latest is dated May 27, 2025.
Nurses and nurse aides worked 3.58 hours per resident per day, against 3.90 across New Hampshire and 3.86 nationally. Registered nurses accounted for 0.69 of those hours.
54.8% of nursing staff left within the year CMS measured (New Hampshire average 44.1%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 24 health citations on file.
June 24, 2026Standard inspection · 6 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow Centers for Disease Control and Prevention (CDC) guidelines for laundry services, failed to update their water management program to include information identified during a recent water infection control risk assessment, and failed to identify other potential risk areas in an effort to minimize the risk of Legionella that had the potential to effect the facility census of 58 residents.
- E Implement a program that monitors antibiotic use.
Inspectors wroteBased on interview and record review, the facility failed to implement their system for monitoring antibiotic use for 5 of 7 resident reviewed for antibiotic stewardship. (Resident identifiers are #6, #7, #35, #45 and #60.)
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview, and record review, the facility failed to implement a care plan for Psychotropic Medications for 1 of 5 residents reviewed for unnecessary medications in a final sample of 17 residents. (Resident identifier is #3).
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide assistance with eating during meals for 1 of 2 residents reviewed for nutrition in a final sample of 17 residents. (Resident identifier is #47.)
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, the facility failed to implement interventions to reduce hazard(s) and risk(s) for 2 of 2 residents reviewed for elopement and for 1 of 1 resident reviewed for falls in a final sample of 17 residents. (Resident identifiers are #10, #49, and #56).
- B Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on interview and record review, the facility failed to provide the resident or the resident's representative with a bed hold notice that included the duration of the bed hold and reserve bed payment while hospitalized for 1 of 1 resident reviewed for hospitalizations in a final sample of 17 residents (Resident Identifier is #26).
May 27, 2025Standard inspection · 7 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to provide care consistent with professional standards of practice to promote healing for 1 of 3 residents reviewed for pressure ulcers in a final sample of 16 residents. The lack of treatment orders over a six day period resulted in a small open area that worsened into an Unstageable pressure area. (Resident identifiers is #158).
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to implement policies and procedures for 2 of 2 residents observed for wound care and failed to develop a water management program to minimize the risk of Legionella that had the potential to effect the facility census of 56 residents who resided at the facility. (Resident Identifiers are #32 and #158).
- D Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on interview and record review, it was determined that the facility failed to keep residents apprised of the progress towards resolution, and maintain evidence demonstrating the response and rationale of the resident group grievance for the attendees of the Resident Council Meeting for 3 of 3 months of meeting minutes reviewed.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview and record review, it was determined that the facility failed to develop and update comprehensive care plans for 2 of 3 residents reviewed for pressure ulcers in a final sample of 16 residents. (Resident identifiers are #32 and #158).
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to follow physician orders for 1 of 3 residents reviewed for choices in a final sample of 16 residents (Resident Identifier is #21).
- D Assist a resident in gaining access to vision and hearing services.
Inspectors wroteBased on interview and record review, it was determined that the facility failed to assist a resident in gaining access to hearing services for 1 of 1 resident reviewed for communication in a final sample of 16 residents (Resident Identifier is #42).
- D Help the resident make transportation arrangements to and from radiology services.
Inspectors wroteBased on interview and record review, it was determined the facility failed to provide the necessary assistance in making transportation arrangements for a scheduled x-ray which resulted in a missed appointments for 1 of 1 resident reviewed for transportation assistance in a final sample of 16 residents. (Resident Identifier is #13.)
August 16, 2024Complaint inspection · 5 citations
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review and interview it was determined that the facility failed to ensure that a resident was free from abuse for 1 of 3 residents reviewed for abuse (Resident Identifier #5).
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, it was determined that the facility failed to ensure that alleged violations of abuse were reported immediately to the State Survey Agency (SSA) for 3 of 4 allegations of abuse reviewed (Resident Identifiers are #1, #2 and #3).
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to revise care plans for 2 of 3 residents reviewed for abuse (Resident Identifiers are #1 and #3).
- D Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteBased on observation, interview and record review it was determined that the facility failed to ensure that residents who are trauma survivors were free from re-traumatization for 1 of 1 residents reviewed for trauma (Resident Identifier #4).
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review it was determined that the facility failed to ensure an accurately documented medical record for 1 of 4 allegations of abuse (Resident Identifier is #1). Interview on 8/16/24 at approximately 8:30 a.m. with Staff K (Licensed Nursing Assistant) revealed that Staff K had witnessed an interaction between Resident #1 and Resident # 5 on 8/13/24 around dinner time. Interview further revealed that Resident #1 was seen touching Resident #5 on [pronoun omitted] inner thigh almost to [pronoun omitted] [genital area]. Staff K stated that he/she immediately separated the residents and reported the incident to Staff M (Licensed Practical Nurse). Interview on 8/16/24 at approximately 9:00 a.m. with Staff M revealed that he/she was the nurse on duty when the above incident occurred. [...]
May 15, 2024Standard inspection · 6 citations
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, record review, policy review, and interviews, it was determined that the facility failed to provide appropriate care and services to aide in the prevention of an avoidable pressure ulcer for 1 of 1 residents reviewed for pressure ulcers in a final survey sample of 19 residents (Resident Identifier is #48).
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation and interview, it was determined that the facility failed to ensure that the residents' environment remained free of accident hazards as is possible regarding storage of chemical cleaning solutions on 2 of 3 units observed (Birch Unit & Spruce Unit).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to ensure medications were stored under proper temperature controls in 1 of 1 medication room observed and failed to ensure that open injectable medications were labeled in accordance with the manufacturer's instructions in 1 of 2 medication carts observed.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and policy review, it was determined that the facility failed to ensure that dietary staff washed their hands before handling clean and sanitized utensils during dishwashing procedures.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on record review, observation, interview, and policy review, it was determined that the facility failed to follow Center For Disease Control (CDC) guidance for wearing Personal Protective Equipment (PPE) for Enhanced Barrier Precautions (EBP) and Transmission Based Precautions (TBP) for 2 of 7 residents reviewed for infection control (Resident Identifiers are #25 and #212). Findings Include: Resident #25 Review on 5/14/24 of Resident #25's medical record revealed they received medication Intravenously (IV) and had a wound. Observation on 5/14/24 at approximately 8:30 a.m. of Resident #25 revealed an EBP sign on the door and PPE available outside of the resident's room. Further observation of Staff J (Registered Nurse) revealed while administering IV medications, they did not don a gown. Interview on 5/14/24 at approximately 8:30 a.m. with Staff J confirmed the above finding. [...]
- B Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on medical record review and interview, it was determined that the facility failed to develop, implement, and revise a care plan for 3 residents in a final survey sample of 19 residents (Resident Identifiers are #2, #48, and #58). Findings Include: Resident #2 Review on 5/13/24 of Resident #2's medical record revealed a diagnosis of Post Traumatic Stress Disorder (PTSD), upon admission on [DATE]. Review on 5/14/24 of Resident #2's care plan revealed no focus area or interventions related to PTSD. Interview on 5/14/24 at approximately 2:00 p.m. with Staff L (Licensed Practical Nurse) revealed they did not know the basis of Resident #2's trauma. Interview on 5/15/24 at approximately 9:55 a.m. with Staff D (Director of Nursing) confirmed the above finding. Staff D also did not know the basis of Resident #2's trauma. [...]
Fire safety inspections
17 fire safety citations on file: 1 on June 24, 2026, 6 on May 27, 2025, 10 on May 15, 2024.
Every fire safety citation17 citations
- D Install corridor and hallway doors that block smoke.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Have generator or other power source capable of supplying service within 10 seconds.
- C Install emergency lighting that can last at least 1 1/2 hours.
- C Provide properly protected cooking facilities.
- C Properly select, install, inspect, or maintain portable fire extinguishes.
- C Ensure operating rooms are properly protected and written records are maintained and available for inspection.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Have generator or other power source capable of supplying service within 10 seconds.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Provide properly protected cooking facilities.
- D Have properly installed hallway dispensers for alcohol-based hand rub.
- D Have simulated fire drills held at unexpected times.
- C Conduct testing and exercise requirements.
- C Install emergency lighting that can last at least 1 1/2 hours.
- C Properly select, install, inspect, or maintain portable fire extinguishes.
- B Install corridor and hallway doors that block smoke.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| May 27, 2025 | Fine | $50,164 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New Hampshire | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.58 | 3.90 | 3.86 |
| Registered nurses | 0.69 | 0.78 | 0.69 |
| All nursing staff on weekends | 3.25 | 3.47 | 3.42 |
| Nurse aides | 2.05 | ||
| Licensed practical nurses | 0.84 | ||
| Nursing staff turnover (share who left in a year) | 54.8% | 44.1% | 45.8% |
| Registered nurse turnover | 50.0% | 40.9% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.16 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.71 on weekdays and 3.25 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 25.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.50 in April to June 2025 to 3.58 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.58 | 0.69 | 3.71 | 3.25 | 25.6% | 0 of 90 | 61 |
| Oct to Dec 2025 | 3.35 | 0.65 | 3.45 | 3.11 | 24.8% | 0 of 92 | 64 |
| Jul to Sep 2025 | 3.44 | 0.71 | 3.58 | 3.06 | 23.9% | 0 of 92 | 58 |
| Apr to Jun 2025 | 3.50 | 0.68 | 3.65 | 3.15 | 23.6% | 0 of 91 | 58 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New Hampshire, Jan to Mar 2026 | 3.85 | 0.74 | 4.01 | 3.45 | 13.1% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New Hampshire | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 36.1 | 22.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.9 | 1.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.5 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 6.2 | 4.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 28.1 | 17.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 8.0 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 13.4 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 19.0 | 22.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 25.2 | 13.4 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.1 | 1.9 | 1.8 |
Owners and operators
Legal business name: LAFAYETTE OPERATING GROUP LLC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| An Magnolia Opco, LLC | 5% or greater direct ownership interest | Organization | 11% | 01/21/2022 |
| Eichler, Abraham | 5% or greater direct ownership interest | Individual | 40% | 01/21/2022 |
| Eisen, Menashe | 5% or greater direct ownership interest | Individual | 14% | 01/21/2022 |
| Klein, Yehudis | 5% or greater direct ownership interest | Individual | 8% | 01/21/2022 |
| Perlstein, Barry | 5% or greater direct ownership interest | Individual | 8% | 01/21/2022 |
| Perigrove 1014 LLC | 5% or greater indirect ownership interest | Organization | 17% | 01/21/2022 |
| Eichler, Abraham | Managing control - governing body | Individual | 07/01/2021 | |
| Eichler, Abraham | Corporate officer | Individual | 07/01/2021 | |
| Djalayer, Kasra | Operational/managerial control | Individual | 06/05/2021 | |
| McCracken, Kathleen | Operational/managerial control | Individual | 06/05/2025 | |
| Berry Dunn McNeil & Parker LLC | Adp of the SNF | Organization | 07/01/2021 | |
| Magnolia Care Centers, LLC | Adp of the SNF | Organization | 07/01/2021 | |
| Djalayer, Kasra | Adp of the SNF | Individual | 11/25/2025 | |
| McCracken, Kathleen | Adp of the SNF | Individual | 11/25/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on June 24, 2026: "Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason."
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on June 24, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on June 24, 2026: "Provide and implement an infection prevention and control program."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on June 24, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.25 hours per resident per day, below the New Hampshire average of 3.47.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Morrison Nursing Home Whitefield, 12.1 mi · 4 of 5 stars · 21 citations
- Grafton County Nursing Home North Haverhill, 16.2 mi · 2 of 5 stars · 20 citations
- Glencliff Home for the Elderly Glencliff, 17 mi · 2 of 5 stars · 11 citations
- St. Johnsbury Health & Rehab Saint Johnsbury, 19.5 mi · 1 of 5 stars · 71 citations
- Country Village Center, Genesis Healthcare Lancaster, 20.5 mi · 4 of 5 stars · 10 citations
- Pines Rehab & Health Center Lyndonville, 22.8 mi · 4 of 5 stars · 6 citations
Common questions
- What is Lafayette Center's Medicare star rating?
- CMS rates Lafayette Center 1 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Lafayette Center get at its last inspection?
- 6 health deficiencies at the standard inspection on June 24, 2026. The New Hampshire average is 4.
- Has Lafayette Center been fined?
- Yes. CMS lists 1 fine totaling $50,164 in the last three years.
- Does Lafayette Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Lafayette Center?
- CMS lists 14 owners and managers. Legal business name: LAFAYETTE OPERATING GROUP LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.