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Grafton County Nursing Home

3855 Dartmouth College Highway, North Haverhill, NH 03774 · Grafton County · (603) 787-6971

135 certified beds, about 120 residents a day · Government - County · Medicare and Medicaid since 1995

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 305053 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 2, 2026, inspectors cited 6 health deficiencies (the New Hampshire average is 4, the national average 9.2).

None of its 20 health citations since February 2024 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.67 hours per resident per day, against 3.90 across New Hampshire and 3.86 nationally. Registered nurses accounted for 0.67 of those hours.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
14D
2E
0F
Potential for minimal harm
0A
4B
0C
April 2, 2026Standard inspection · 6 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 11, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to identify personal humidifiers in their Water Management Plan in which Legionella and other opportunistic waterborne pathogens could grow and spread. There were humidifiers on 3 of 4 units observed. (Granite, Profile and Maple Units).
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on interview and record review it was determined that the facility failed to report allegations of abuse to the state survey agency for 2 allegations of abuse reviewed residents. (Resident identifiers are #11, #29, #55, and #82).
  3. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 8, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure that 2 of 2 allegations of abuse were investigated and reported to the State Agency. (Resident identifiers are #11, #29, #55, and #82).
  4. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that a resident with limited mobility receives appropriate services and equipment to maintain or improve mobility for 1 of 2 residents reviewed for position and mobility in a final sample of 27 residents. (Resident identifier is #4).
  5. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that medications were removed from use from 2 of 4 medication carts observed and failed to ensure that medication carts were secured/locked when unattended on 1 of 4 units observed. (Resident identifiers are #23 and #55).
  6. D
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 11, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to maintain a safe/clean equipment for 3 of 3 residents reviewed for environment in a final sample of 27 residents. (Resident identifiers are #41, #63 and #100.)
January 31, 2025Standard inspection · 8 citations
  1. E
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    F809 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 10, 2025
    Inspectors wroteBased on observation, interview and record review, it was determined that the facility failed to offer the residents a nourishing snack at bedtime while having more than 14 hours between the evening meal and the breakfast meal for 4 of 4 units reviewed and without Resident Council consent.
  2. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 7, 2025
    Inspectors wroteBased on observation, record review, and interview, it was determined that the facility failed to determine if a device was a restraint for 1 of 1 resident reviewed for restraints in a final sample of 24 residents (Resident identifier is #58).
  3. D
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 10, 2025
    Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to provide appropriate adaptive equipment to maintain their ability to carry out Activities of Daily Living (ADL's) for 2 of 2 residents reviewed for ADL's in a final sample of 24 residents. (Resident identifiers #5 and #58)
  4. D
    Provide care or services that was trauma informed and/or culturally competent.
    F699 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 14, 2025
    Inspectors wroteBased on interview and record review, it was determined that the facility failed to identify resident preferences in order to eliminate or mitigate triggers that may cause re-traumatization of the resident for 1 of 3 residents reviewed for behavioral-emotional in a final sample of 24 residents. (Resident identifier is #38.)
  5. D
    Provide or obtain dental services for each resident.
    F791 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 21, 2025
    Inspectors wroteBased on interview and record review, it was determined that the facility failed to ensure that a resident obtained routine dental care for 2 of 2 residents reviewed for dental in a final sample of 24 residents (Resident identifiers are #25 and #63).
  6. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 14, 2025
    Inspectors wroteBased on record review, interview, and policy review, it was determined that the facility failed to follow standards of practice for the complete medical records as it related to the pronouncement of death in 1 out of 1 record reviewed for death documentation and for the incorrect documentation of weights for 1 resident out of a final sample of 24 residents. (Resident identifier is #120 and Resident #42)
  7. B
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) March 21, 2025
    Inspectors wroteBased on record review and interview, it was determined the that the facility failed to ensure that the Minimum Data Set (MDS) assessment accurately reflected the residents' status for 2 out of 2 residents reviewed for dental in a final sample of 24 residents (Resident Identifiers are #25 and #63).
  8. B
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) March 10, 2025
    Inspectors wroteBased on interview and record review, it was determined that the facility failed to conduct annual reviews of it's infection prevention and control programs policies and procedures which had the potential to effect the facility census of 118 residents.
February 8, 2024Standard inspection · 6 citations
  1. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 6, 2024
    Inspectors wroteBased on interview and record review, it was determined that the facility failed to complete a Preadmission Screening and Resident Review (PASARR) for an individual who required greater than 30 days of nursing services (Resident identifier is #26) and failed to follow up with a PASARR Level II to determine if additional services were required for 3 of 4 residents reviewed for PASARR in a final survey sample of 25 residents (Resident Identifiers #9 and #33).
  2. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 1, 2024
    Inspectors wroteBased on observation, interview, and record review it was determined that the facility failed to provide an ongoing program to support residents in their choice of activities, both facility-sponsored group and individual activities to meet the interests of and support the physical, mental, and psychosocial well-being for 3 out of 3 residents reviewed for activities in a final sample of 25 residents (Resident Identifiers #89, #19, and #40).
  3. D
    Provide appropriate foot care.
    F687 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 7, 2024
    Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to provide services or assist a resident in making appointments to maintain good foot health for 1 of 2 residents reviewed for foot care in a final survey sample of 25 residents (Resident Identifier is #26).
  4. D
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    F773 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 18, 2024
    Inspectors wroteBased on interview and record review, it was determined that the facility failed to obtain laboratory services as ordered by a physician for 1 resident in a final sample of 25 residents. (Resident identifier is #58.)
  5. B
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) March 8, 2024
    Inspectors wroteBased on interview and record review, it was determined that the facility failed to provide the Notice of Medicare Non-Coverage (NOMNC) prior to the last covered day of Medicare services for 2 out of 3 residents reviewed for advanced beneficiary protection notification (Resident Identifiers #58, and #69).
  6. B
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) March 10, 2024
    Inspectors wroteBased on observation interview, and record review, it was determined that the facility failed to post the nurse staffing information in a prominent place readily accessible to visitors. The facility also failed to ensure that the nurse staffing information was accurate and had the actual hours worked by licensed and unlicensed nursing staff per shift for 31 out of 31 days of nurse staffing postings.

Fire safety inspections

4 fire safety citations on file: 2 on April 2, 2026, 2 on January 31, 2025.

Every fire safety citation4 citations
  1. D
    Install corridor and hallway doors that block smoke.
    K 363 · April 2, 2026 · Corrected (the home has a date of correction)
  2. C
    Have proper medical gas storage and administration areas.
    K 923 · April 2, 2026 · Corrected (the home has a date of correction)
  3. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · January 31, 2025 · Corrected (the home has a date of correction)
  4. C
    Provide properly protected cooking facilities.
    K 324 · January 31, 2025 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew HampshireUnited States
All nursing staff (RN, LPN and aides)4.673.903.86
Registered nurses0.670.780.69
All nursing staff on weekends4.453.473.42
Nurse aides3.16
Licensed practical nurses0.84
Nursing staff turnover (share who left in a year)not reported44.1%45.8%
Registered nurse turnovernot reported40.9%42.9%
Administrators who leftnot reported

CMS expects 3.13 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.76 on weekdays and 4.45 on weekends, 7% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 19.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.22 in April to June 2025 to 4.67 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.670.674.764.45 19.1%0 of 90120
Oct to Dec 20254.840.754.994.44 18.1%0 of 92124
Apr to Jun 20255.220.915.434.70 13.6%0 of 91121
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New Hampshire, Jan to Mar 20263.850.744.013.4513.1%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for New Hampshire

JobMedianMiddle halfEmployed
New Hampshire, all employers
CNAs (nursing assistants)$23.02$21.58 to $26.167,810
LPNs and LVNs$37.07$32.53 to $39.792,220
Registered nurses$47.93$39.85 to $52.1215,390
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Grafton County Nursing Home. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew HampshireUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
29.922.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.41.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.92.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
7.34.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.91.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
15.017.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.34.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
33.717.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
10.122.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.813.412.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.61.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.91.91.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Grafton County Nursing Home's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (26.4% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

26.4% this home

Worse than the national rate

US median of homes 51.5% · New Hampshire: 19 better, 5 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 36 eligible stays.

Potentially preventable readmissions

9.7% this home

No different from the national rate

US median of homes 10.7% · New Hampshire: 0 better, 0 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 44 eligible stays.

Infections that led to a hospital stay

7.5% this home

No different from the national rate

US median of homes 7.1% · New Hampshire: 0 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 42 eligible stays.

Self-care and mobility at discharge

52.0% this home

Median of homes: New Hampshire54.3% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 50 residents counted.

Falls with major injury

0.0% this home

Median of homes: New Hampshire0.8% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 56 residents counted.

New or worsened pressure ulcers

13.9% this home

Median of homes: New Hampshire2.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 56 residents counted.

Medication list given at discharge

Not reported

CMS note: Newly certified nursing home with less than 12-15 months of data available or the nursing opened less than 6 months ago, and there were no data to submit or claims for this measure.

Median of homes: New Hampshire99.6% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: COUNTY OF GRAFTON.

NameRoleTypeShareSince
County of GraftonOperational/managerial controlOrganization01/01/1966
Doane, PeterOperational/managerial controlIndividual08/01/2025
Fadden, HarvestOperational/managerial controlIndividual03/01/2007
Gilding, JenniferOperational/managerial controlIndividual01/01/2025
Jurentkuff, DawnOperational/managerial controlIndividual12/04/2013
Labore, CraigOperational/managerial controlIndividual01/01/2012
McKean, TroyOperational/managerial controlIndividual10/29/1986
Palmer, MichaelOperational/managerial controlIndividual04/01/2024
Porter, MerryOperational/managerial controlIndividual01/01/2024
Robbins, TammyOperational/managerial controlIndividual08/29/2000
County of GraftonAdp of the SNFOrganization01/01/1966
Doane, PeterAdp of the SNFIndividual08/01/2025
Fadden, HarvestAdp of the SNFIndividual03/01/2007
Gilding, JenniferAdp of the SNFIndividual01/01/2025
Jurentkuff, DawnAdp of the SNFIndividual12/03/2013
Labore, CraigAdp of the SNFIndividual01/01/2012
McKean, TroyAdp of the SNFIndividual10/29/1986
Palmer, MichaelAdp of the SNFIndividual04/01/2024
Porter, MerryAdp of the SNFIndividual01/01/2024
Robbins, TammyAdp of the SNFIndividual08/29/2000

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on April 2, 2026: "Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on April 2, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on January 31, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on April 2, 2026: "Provide and implement an infection prevention and control program."

Other nursing homes nearby

Common questions

What is Grafton County Nursing Home's Medicare star rating?
CMS rates Grafton County Nursing Home 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Grafton County Nursing Home get at its last inspection?
6 health deficiencies at the standard inspection on April 2, 2026. The New Hampshire average is 4.
Has Grafton County Nursing Home been fined?
CMS lists no fines in the last three years.
Does Grafton County Nursing Home accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Grafton County Nursing Home?
CMS lists 20 owners and managers. Legal business name: COUNTY OF GRAFTON.

Sources

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