Laurel Heights Home for the Elderly
208 West 12th Street, London, KY 40741 · Laurel County · (606) 864-4155
160 certified beds, about 153 residents a day · Non profit - Corporation · Medicare and Medicaid since 1967
CMS Care Compare ratings, data as of September 1, 2026 · CCN 185003 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 3, 2025, inspectors cited 0 health deficiencies (the Kentucky average is 2.9, the national average 9.2).
None of its 5 health citations since January 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.10 hours per resident per day, against 3.95 across Kentucky and 3.86 nationally. Registered nurses accounted for 1.01 of those hours.
32.1% of nursing staff left within the year CMS measured (Kentucky average 46.4%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 5 health citations on file.
April 3, 2025Standard inspection · 0 citations
March 5, 2020Standard inspection · 2 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and facility policy review it was determined the facility failed to distribute food in accordance with professional standards for food service safety.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, record review, policy review, and review of the facility's investigation, it was determined that the facility failed to implement the plan of care for one (1) of thirty (30) sampled residents (Resident #130). The facility assessed Resident #130 to be at risk for falls and developed interventions that included placing the resident on the Guardian Angel Falls Program. However, review of the monitoring sheets for the Guardian Angel Falls Program revealed facility staff had failed to sign the Angel monitoring sheets as directed by the facility policy.
January 10, 2019Standard inspection · 3 citations
- D Assess the resident when there is a significant change in condition
Inspectors wroteBased on observation, interview, record review, facility policy review, and the Long Term Care Facility Resident Assessment Instrument 3.0 User's Manual, it was determined the facility failed to complete a Significant Change in Status Minimum Data Set (MDS) assessment for one (1) of thirty-one (31) residents. The facility failed to complete a Significant Change MDS assessment for Resident #81 after he/she experienced a significant change in condition.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, facility policy review, and medical record review it was determined the facility failed to develop a Comprehensive Plan of Care for one (1) of thirty-one (31) sampled residents (Resident #81). Resident #81 was admitted to the facility with orders to utilize an orthopedic boot when out of bed. However, the facility failed to develop a Comprehensive Plan of Care for Resident #81 related to the orthopedic boot.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, facility policy review, and medical record review it was determined the facility failed to review and revise a Comprehensive Plan of Care for one (1) of thirty-one (31) sampled residents (Resident #81) when the resident experienced a change in urinary functioning.
Fire safety inspections
9 fire safety citations on file: 9 on April 3, 2025.
Every fire safety citation9 citations
- F Install an approved automatic sprinkler system.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E Install corridor and hallway doors that block smoke.
- E Ensure proper usage of power strips and extension cords.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Provide properly protected cooking facilities.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have restrictions on the use of portable space heaters.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Kentucky | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.10 | 3.95 | 3.86 |
| Registered nurses | 1.01 | 0.79 | 0.69 |
| All nursing staff on weekends | 3.74 | 3.49 | 3.42 |
| Nurse aides | 2.45 | ||
| Licensed practical nurses | 0.64 | ||
| Nursing staff turnover (share who left in a year) | 32.1% | 46.4% | 45.8% |
| Registered nurse turnover | 19.4% | 41.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.78 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.24 on weekdays and 3.74 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.18 in April to June 2025 to 4.10 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.10 | 1.01 | 4.24 | 3.74 | 0.0% | 0 of 90 | 153 |
| Oct to Dec 2025 | 4.01 | 1.00 | 4.15 | 3.65 | 0.0% | 0 of 92 | 155 |
| Jul to Sep 2025 | 4.20 | 0.98 | 4.34 | 3.85 | 0.0% | 0 of 92 | 153 |
| Apr to Jun 2025 | 4.18 | 1.02 | 4.33 | 3.80 | 0.0% | 0 of 91 | 155 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Kentucky, Jan to Mar 2026 | 3.85 | 0.71 | 4.04 | 3.40 | 3.2% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Kentucky | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 12.0 | 13.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.1 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.3 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.3 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 4.2 | 1.7 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 10.2 | 14.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.1 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 33.0 | 16.1 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 21.1 | 24.2 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 23.3 | 13.7 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.3 | 1.9 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.1 | 2.1 | 1.8 |
Owners and operators
Legal business name: LAUREL HOUSING INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Blair, Vicki | Corporate director | Individual | 02/28/2023 | |
| Bowling, Roy | Corporate director | Individual | 09/14/1978 | |
| Cunnagin, Elmer | Corporate director | Individual | 11/12/1981 | |
| Dunaway, Bridget | Corporate director | Individual | 02/28/2023 | |
| Garland, Sharon | Corporate director | Individual | 04/10/2018 | |
| Hensley, Jeannie | Corporate director | Individual | 02/28/2023 | |
| Houchens, Tom | Corporate director | Individual | 03/29/1978 | |
| King, Robert | Corporate director | Individual | 04/10/2018 | |
| Kuhl, Harvey | Corporate director | Individual | 04/04/1990 | |
| McCowan, Carrie | Corporate director | Individual | 10/30/2009 | |
| Westerfield, David | Corporate director | Individual | 05/09/2012 | |
| Young, Kathey | Corporate director | Individual | 01/03/1996 | |
| Bowling, Roy | Corporate officer | Individual | 09/14/1978 | |
| Houchens, Tom | Corporate officer | Individual | 03/29/1978 | |
| King, Robert | Corporate officer | Individual | 04/10/2018 | |
| Young, Kathey | Operational/managerial control | Individual | 01/16/1996 | |
| Blair, Vicki | Trustee of the SNF | Individual | 02/28/2023 | |
| Bowling, Roy | Trustee of the SNF | Individual | 09/14/1978 | |
| Cunnagin, Elmer | Trustee of the SNF | Individual | 11/12/1981 | |
| Dunaway, Bridget | Trustee of the SNF | Individual | 02/28/2023 | |
| Garland, Sharon | Trustee of the SNF | Individual | 04/10/2018 | |
| Hensley, Jeannie | Trustee of the SNF | Individual | 02/28/2023 | |
| Houchens, Tom | Trustee of the SNF | Individual | 03/29/1978 | |
| King, Robert | Trustee of the SNF | Individual | 04/10/2018 | |
| Kuhl, Harvey | Trustee of the SNF | Individual | 04/04/1990 | |
| McCowan, Carrie | Trustee of the SNF | Individual | 10/30/2009 | |
| Westerfield, David | Trustee of the SNF | Individual | 05/09/2012 | |
| Miller, Jonathan | Adp of the SNF | Individual | 11/01/2006 | |
| Morris, Nancy | Adp of the SNF | Individual | 07/25/2025 | |
| Young, Kathey | Adp of the SNF | Individual | 01/16/1996 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on March 5, 2020: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on March 5, 2020: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Other nursing homes nearby
- Hillcrest Health and Rehabilitation Center Corbin, 10.7 mi · 3 of 5 stars · 9 citations
- Christian Health Center Corbin Corbin, 12.1 mi · 1 of 5 stars · 11 citations
- Signature Healthcare at Jackson Manor Rehab and We Annville, 14.8 mi · 3 of 5 stars · 16 citations
- The Heritage Nursing and Rehabilitation Facility Corbin, 15 mi · 5 of 5 stars · 8 citations
- Corbin Health and Rehabilitation Center Corbin, 15.1 mi · 2 of 5 stars · 8 citations
- Landmark of Laurel Creek Rehabilitation and Nursin Manchester, 19 mi · 3 of 5 stars · 9 citations
- Rockcastle Regional Hospital and Respiratory Care Mount Vernon, 20.6 mi · 5 of 5 stars · 4 citations
- Barbourville Health and Rehabilitation Center Barbourville, 21.5 mi · 1 of 5 stars · 19 citations
Kentucky contacts for a concern about a nursing home
These are the official offices in Kentucky. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Kentucky Office of Inspector General, Division of Health Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Kentucky State Long-Term Care Ombudsman Program, Nursing Home Ombudsman Agency of the Bluegrass, (800) 372-2991. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Kentucky OIG Nursing Home Inspection Findings, where Kentucky publishes its own records on licensed homes.
Common questions
- What is Laurel Heights Home for the Elderly's Medicare star rating?
- CMS rates Laurel Heights Home for the Elderly 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Laurel Heights Home for the Elderly get at its last inspection?
- 0 health deficiencies at the standard inspection on April 3, 2025. The Kentucky average is 2.9.
- Has Laurel Heights Home for the Elderly been fined?
- CMS lists no fines in the last three years.
- Does Laurel Heights Home for the Elderly accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Laurel Heights Home for the Elderly?
- CMS lists 30 owners and managers. Legal business name: LAUREL HOUSING INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.