Maine Veterans Home - So Paris
477 High St., South Paris, ME 04281 · Oxford County · (207) 743-6300
62 certified beds, about 56 residents a day · Non profit - Corporation · Medicare and Medicaid since 1995
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
4 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 205184 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 19, 2025, inspectors cited 4 health deficiencies (the Maine average is 10.8, the national average 9.2).
None of its 10 health citations since July 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 5.22 hours per resident per day, against 4.34 across Maine and 3.86 nationally. Registered nurses accounted for 1.84 of those hours.
CMS links it to Maine Veterans' Home, an affiliated group of 5 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
007/23
610/24
412/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
6D
4E
0F
Potential for minimal harm
0A
0B
0C
December 19, 2025Standard inspection · 4 citations
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on facility policy review, controlled substance (Narcotic Bound) book and interviews, the facility failed to ensure that each nurse signed the controlled substance book after each shift count for 5 out of 5 medication/treatment carts observed.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner for a dish machine, a food disposal, fans, mixers, a shake machine and dessert dishes; and failed to ensure a large sugar bin was labeled and dated. Additionally, the facility failed to ensure that kitchen staff members with facial hair wore facial hair protection.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interview, the facility failed to ensure that a Minimum Data Set, Version 3.0 (MDS) was accurately coded for 1 of 1 resident reviewed for hospice (Resident #4). Resident #4's clinical record stated he/she was admitted into hospice for end of life care on 5/17/25. A Significant Change Assessment, with an Assessment Reference Date (ARD) of 5/23/25, and completed on 5/27/25; Section Treatments/Procedures:0: lacked evidence that Resident #4 was admitted to hospice. Review of facility provided Reason for Significant Change dated 5/20/25 states : [Resident #4] opened to Hospice under [Hospice] on 5/17. A significant change MDS has been scheduled. During an interview on 12/16/25 at 1:18 p.m., with 5 surveyors present. the Director of Nursing confirmed Resident #4's Significant Change MDS was initiated, but was not triggered for hospice.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, record reviews and interviews, the facility failed to ensure an expired medication was removed from the supply available for use in 1 of 5 medication/treatment carts observed (Unit C nurse treatment cart for rooms C1 through C16).
October 9, 2024Standard inspection · 6 citations
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on facility policy review, record reviews, and interviews, the facility failed to ensure that the resident and/or resident representative written information, concerning the right to accept or refuse medical or surgical treatment and/or formulate and advanced directive, was completed for 2 of 2 residents reviewed for advanced directives. (Resident #30 and #47)
- E Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteBased on record review and interview, the facility failed to identify resident's past history of Post-Traumatic Stress Disorder (PTSD)/trauma to determine what trigger(s) might cause re-traumatization for 3 of 3 sampled residents reviewed with a diagnosis of PTSD (Resident #9, #23, and #47)
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation and interview the facility failed to promote care for a resident in a manner that maintains dignity and respect when staff failed to respect the residents right to confidentiality for 1 of 1 residents observed (Resident #9).
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, record review and interview, the facility failed to follow physician orders for treatment related to enteral feeding tube maintenance/care for 1 of 1 resident reviewed with a Percutaneous Gastrostomy tube (G-tube or PEG-tube). (Resident #48)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations and interviews, the facility failed to ensure expired medications and medical supplies were removed from the supply available for resident use for 2 of 2 medication rooms observe (Unit B and Unit C) for 1 of 3 days of survey.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and interviews, the facility failed to serve food in accordance with professional standards for food service safety and failed to follow their own policy and procedure by not delivering food in a sanitary manner for 1 of 2 units observed during dining service and tray pass for 2 of 3 days of survey. (B unit).
July 21, 2023Standard inspection · 0 citations
Fire safety inspections
6 fire safety citations on file: 1 on December 19, 2025, 1 on October 9, 2024, 4 on July 21, 2023.
Every fire safety citation6 citations
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Use approved construction type or materials.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Install corridor and hallway doors that block smoke.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Maine | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.22 | 4.34 | 3.86 |
| Registered nurses | 1.84 | 1.05 | 0.69 |
| All nursing staff on weekends | 4.48 | 3.92 | 3.42 |
| Nurse aides | 3.01 | ||
| Licensed practical nurses | 0.37 | ||
| Nursing staff turnover (share who left in a year) | not reported | 46.7% | 45.8% |
| Registered nurse turnover | not reported | 40.2% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.18 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.52 on weekdays and 4.48 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 6.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.52 in April to June 2025 to 5.22 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.22 | 1.84 | 5.52 | 4.48 | 6.1% | 0 of 90 | 56 |
| Jul to Sep 2025 | 5.33 | 1.45 | 5.58 | 4.69 | 0.0% | 0 of 92 | 54 |
| Apr to Jun 2025 | 5.52 | 1.51 | 5.79 | 4.84 | 0.0% | 0 of 91 | 54 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Maine, Jan to Mar 2026 | 4.35 | 1.06 | 4.52 | 3.95 | 9.2% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Maine | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 26.4 | 24.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.5 | 2.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.5 | 4.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.4 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 30.6 | 25.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.2 | 4.3 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.1 | 20.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.0 | 20.8 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 30.9 | 16.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.4 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 2.0 | 1.8 |
Owners and operators
Legal business name: MAINE VETERANS' HOME. CMS links this home to Maine Veterans' Home, a group of 5 nursing homes averaging 4.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Armstrong, Angela | Corporate director | Individual | 04/20/2024 | |
| Brawn, Christine | Corporate director | Individual | 04/20/2024 | |
| Burr, Heather | Corporate director | Individual | 02/18/2021 | |
| Collins, Samuel | Corporate director | Individual | 06/06/2022 | |
| Gardner, Christopher | Corporate director | Individual | 06/06/2022 | |
| Genest, Emil | Corporate director | Individual | 10/13/2020 | |
| Jackson, Diane | Corporate director | Individual | 07/09/2022 | |
| Lagace, Donald | Corporate director | Individual | 10/13/2020 | |
| Miller, Bridget | Corporate director | Individual | 04/20/2024 | |
| Pooler, Michael | Corporate director | Individual | 04/20/2024 | |
| Richmond, David | Corporate director | Individual | 09/26/2018 | |
| Sanpedro, Steven | Corporate director | Individual | 01/01/2015 | |
| Schwetz, Julie | Corporate director | Individual | 02/18/2021 | |
| Brooks, Kevin | Corporate officer | Individual | 05/01/2015 | |
| Gagnon, Rebecca | Corporate officer | Individual | 07/18/2022 | |
| Klawitter, Brad | Corporate officer | Individual | 12/16/2024 | |
| Maine Veterans' Home | Operational/managerial control | Organization | 03/31/2009 | |
| Denning-Bolle, Sara | Operational/managerial control | Individual | 02/16/2017 | |
| Dumont, Amanda | Operational/managerial control | Individual | 11/06/2024 | |
| Meader, Melanie | Operational/managerial control | Individual | 01/30/2023 | |
| Welch, Katherine | Operational/managerial control | Individual | 11/14/2014 | |
| Armstrong, Angela | Trustee of the SNF | Individual | 04/20/2024 | |
| Brawn, Christine | Trustee of the SNF | Individual | 04/20/2024 | |
| Burr, Heather | Trustee of the SNF | Individual | 02/18/2021 | |
| Collins, Samuel | Trustee of the SNF | Individual | 06/06/2022 | |
| Gardner, Christopher | Trustee of the SNF | Individual | 06/06/2022 | |
| Genest, Emil | Trustee of the SNF | Individual | 10/13/2020 | |
| Jackson, Diane | Trustee of the SNF | Individual | 07/09/2022 | |
| Lagace, Donald | Trustee of the SNF | Individual | 10/13/2020 | |
| Miller, Bridget | Trustee of the SNF | Individual | 04/20/2024 | |
| Pooler, Michael | Trustee of the SNF | Individual | 04/20/2024 | |
| Richmond, David | Trustee of the SNF | Individual | 09/26/2018 | |
| Sanpedro, Steven | Trustee of the SNF | Individual | 01/01/2015 | |
| Schwetz, Julie | Trustee of the SNF | Individual | 02/18/2021 | |
| Denning-Bolle, Sara | Adp of the SNF | Individual | 04/04/2025 | |
| Dumont, Amanda | Adp of the SNF | Individual | 05/19/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on December 19, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on December 19, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on October 9, 2024: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on October 9, 2024: "Provide care or services that was trauma informed and/or culturally competent."
Other nursing homes nearby
- Market Square Health Care Center, LLC South Paris, 2.1 mi · 1 of 5 stars · 47 citations
- Norway Center for Health & Rehabilitation, LLC Norway, 3.3 mi · 5 of 5 stars · 10 citations
- Pinnacle Health & Rehab Canton Canton, 16.8 mi · 2 of 5 stars · 31 citations
- Clover Health Care Auburn, 18.2 mi · 1 of 5 stars · 54 citations
- Odd Fellows Health Care Center Auburn, 18.5 mi · 3 of 5 stars · 24 citations
- Rumford Community Home Rumford, 18.9 mi · 3 of 5 stars · 28 citations
- Montello Manor Lewiston, 19 mi · 1 of 5 stars · 49 citations
- Russell Park Rehabilitation & Living Center Lewiston, 19.3 mi · 1 of 5 stars · 44 citations
Maine contacts for a concern about a nursing home
These are the official offices in Maine. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Maine DHHS Division of Licensing and Certification, Nursing Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Maine Long-Term Care Ombudsman Program, (800) 499-0229. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Maine DLC Licensed Provider Search, where Maine publishes its own records on licensed homes.
Common questions
- What is Maine Veterans Home - So Paris's Medicare star rating?
- CMS rates Maine Veterans Home - So Paris 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Maine Veterans Home - So Paris get at its last inspection?
- 4 health deficiencies at the standard inspection on December 19, 2025. The Maine average is 10.8.
- Has Maine Veterans Home - So Paris been fined?
- CMS lists no fines in the last three years.
- Does Maine Veterans Home - So Paris accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Maine Veterans Home - So Paris?
- CMS lists 36 owners and managers, and links the home to Maine Veterans' Home. Legal business name: MAINE VETERANS' HOME.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.