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Home / Maine / Auburn

Clover Health Care

440 Minot Ave, Auburn, ME 04210 · Androscoggin County · (207) 784-3573

109 certified beds, about 100 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1990

Special Focus Facility candidate Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
4 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 205063 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 9, 2025, inspectors cited 19 health deficiencies (the Maine average is 10.8, the national average 9.2).

Of 54 health citations since February 2022, 2 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).

CMS lists 1 fine totaling $15,317 in the last three years; the largest was $15,317, and the latest is dated May 9, 2025.

Nurses and nurse aides worked 3.79 hours per resident per day, against 4.34 across Maine and 3.86 nationally. Registered nurses accounted for 0.78 of those hours.

55.0% of nursing staff left within the year CMS measured (Maine average 46.7%).

CMS links it to Senior Lifestyle, an affiliated group of 4 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 54 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
1K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
30D
20E
0F
Potential for minimal harm
0A
2B
0C
February 17, 2026Complaint inspection · 1 citation
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 24, 2026
    Inspectors wroteBased on observation and interview, the facility failed to ensure clearly visible signage was posted at the facility entrance to alert visitors of an active respiratory outbreak one of one day of survey.
November 24, 2025Complaint inspection · 3 citations
  1. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 17, 2026
    Inspectors wroteBased on record reviews, interviews, and observation, it was determined the Facility has violated a Residents right to be free from discrimination, coercion, and interference as evidenced by the facility's refusal to readmit him/her when ready for discharge because of the resident's known behavior issues for 1 of 3 residents reviewed during a complaint investigation (Resident #1).
  2. E
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 17, 2026
    Inspectors wroteBased on record reviews, interviews, and facility policy, the facility failed to ensure physician orders for an as needed (PRN) anti-psychotic contained a duration/stop date and failed to ensure the physician evaluated a resident and wrote a new physician order to renew the PRN anti-psychotic medication every 14 days, for 1 of 3 residents reviewed during a complaint investigation (Resident #1).
  3. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 17, 2026
    Inspectors wroteBased on record review, interviews, and policy review, the facility failed to obtain written informed consent for use of psychotropic medications for 2 of 3 residents reviewed (Residents #1 and #2), and failed to obtain written informed consent for the use of opioid medication for 1 of 3 residents reviewed (Resident #2). In addition, the facility failed to monitor and document targeted behaviors to support the use of psychotropic medications for 1 of 3 residents reviewed during a complaint investigation (Resident #1).
August 13, 2025Complaint inspection · 3 citations
  1. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on interviews and record reviews, the facility failed to provide safety and supervision when a Certified Nursing Assistant (CNA#1) left a resident (#1) unattended in a bed with an air mattress, in the high position, and Resident #1 subsequently fell out of bed. This failure created an immediate jeopardy situation. On [DATE] the Department of Licensing and Certification received a facility reported incident indicating on [DATE] at 11:30 a.m., Resident #1 had sustained a fall from bed and was transferred to the Emergency Department. Review of the clinical record for Resident #1 revealed diagnoses which included Multiple Sclerosis, Muscle Weakness, and Stage III Pressure Ulcer of the Sacral region. The quarterly Minimum Data Set (MDS) 3.0., dated on [DATE], indicated Resident #1 had impairment of both lower extremities and one upper extremity. [...]
  2. E
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    F949 · Administration · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on the facility assessment, record review, interviews, and the facility policy statement the facility failed to develop, implement, and maintain an effective training program for all new and existing staff that includes training to meet the resident's behavioral health care needs for 6 of 8 employee files reviewed, Certified Nursing Assistant (CNA) #3, #4, #5, #6, #7, and #8. A review of the Facility Assessment for 2025, stated its facility resident profile includes residents admitted with psychiatric/mood conditions which is 35-65% of the facility's' population. [...]
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on record review and interviews, the facility failed to implement a resident's care for 1 of 3 residents reviewed for falls with injury (Resident #1). On 7/20/25 the Department of Licensing and Certification received notification of a facility reported incident which stated on 7/19/25 at 11:30 a.m., Resident #1 had sustained a fall from bed and was transferred to the Emergency Department. A review of the clinical record for Resident #1 revealed diagnoses that included Multiple Sclerosis (MS), Muscle Weakness, and Stage III Pressure Ulcer of the Sacral Region. The quarterly Minimum Data Set (MDS) 3.0., dated on 6/26/25, indicated Resident #1 had impairment of both lower extremities and one upper extremity. Resident #1 was dependent on staff for transfers and required substantial to maximum assistance by 2 staff for bed mobility and personal hygiene. [...]
May 9, 2025Standard inspection, Complaint inspection · 19 citations
  1. K
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, pattern · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wroteBased on water temperature observations, water temperature log reviews, interviews, and review of facility's Water Temps[temperatures] policy the facility failed to identify hazards in a resident's environment and implement interventions to prevent potential accidents/injuries by ensuring that hot water temperatures, accessible to residents did not exceed 120 degrees Fahrenheit on 3 of 4 units ([NAME], [NAME] and [NAME]) for 1 of 5 days of survey (5/5/25). The failure of the facility to ensure that hot water temperatures accessible to residents did not exceed 120 degrees Fahrenheit created the potential for residents to be scalded/burned by the domestic hot water. This created an Immediate Jeopardy (IJ) situation for residents. In addition, the facility failed to provide supervision, a protective apron, and ensure safety for 1 of 1 residents reviewed for smoking (Resident #45).
  2. E
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wrote12. Resident #59 was admitted in April of 2022. A review of the entire electronic and paper medical record lacked evidence that the facility offered or provided the resident and/or resident representative with written information concerning the right to formulate an advanced directive. 13. Resident #83 was admitted in August of 2024. A review of the entire electronic and paper medical record lacked evidence that the facility offered or provided the resident and/or resident representative with written information concerning the right to formulate an advanced directive. Based on record review and interview, the facility failed to ensure that the resident and/or resident representative was provided with written information concerning the right to formulate an advanced directive for 13 of 14 residents reviewed (Residents #3, 6, 24, 29, 45, 47, 54, 59, 77, 81, 83, 88, 204, 206).
  3. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wroteBased on observations and interviews, the facility failed to adequately provide housekeeping and maintenance services necessary to maintain the building in a sanitary, orderly, and comfortable environment on 4 of 4 units (Belfast, [NAME], [NAME] and [NAME]) for 2 of 2 facility tours(5/5/25 and 5/9/25).
  4. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wrote2. Resident #3's clinical record contained a Quarterly MDS Assessment, dated 2/6/25. Further review of Resident #3's record revealed that the last IDT meeting were held on 3/12/2025 and lacked evidence that an IDT meeting was held within 7 days following the latest MDS assessment. 3. Resident #19's clinical record contained a Quarterly MDS Assessment, dated 4/14/25. Further review of Resident #19's record revealed that the last IDT meeting were held on 5/6/2025 and lacked evidence that an IDT meeting was held within 7 days following the latest MDS assessment. 4. Resident #24's clinical record contained a Quarterly MDS Assessment, dated 3/22/25. Further review of Resident #24's record revealed that the last IDT meeting were held on 4/17/2025 and lacked evidence that an IDT meeting was held within 7 days following the latest MDS assessment. 5. [...]
  5. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 21, 2025
    Inspectors wroteBased on clinical record review and interview, the facility failed to ensure physician orders were followed for urine collection for urinalysis/culture a week prior to surgery for 1 of 1 sampled residents (Resident #24). Additionally, the facility failed to adequately assess and monitor a resident after an unwitnessed fall for 1 of 2 residents reviewed for falls (Resident #77).
  6. E
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wroteBased on performance evaluation reviews and interview, the facility failed to complete annual performance evaluations at least every 12 months for 5 of 5 sampled employees (Certified Nursing Assistant #1 [CNA1], CNA2, CNA3, CNA4, CNA5).
  7. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 21, 2025
    Inspectors wroteBased on observations, interviews, and review of the facility's Dish Machine Temperature Monitoring policy/procedure, the facility's Refrigerator and Freezer Monitoring Standard policy/procedure and the facility's Food Preparation -Food Storage policy/procedure, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner for the ice machine, ceiling tiles, ceiling vents, fans, walls and floors; failed to ensure kitchen staff with facial hair wore facial protection; failed to ensure foods were dated in the reach in refrigerator; and failed to ensure the ice machine was properly installed to prevent backflow as required by the Maine State Plumbing Code requirements to prevent food contamination for 1 of 1 kitchen tour. (4/28/25)
  8. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure that clinical records were complete and contained accurate information for 1 of 3 residents reviewed for activities of daily living care. (Resident #67)
  9. E
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 21, 2025
    Inspectors wroteBased on record review and interview, the facility's Quality Assurance Committee failed to ensure that the Plan of Correction for identified deficiencies from the Annual Long Term Care Survey Process for Federal Recertification, dated 5/9/25, were effective. The Federal citations F684 and F812 were cited again during the re-visit for the Annual Long Term Care Recertification Survey, completed 6/30/25.
  10. E
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    F944 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wroteBased on record reviews and interview, the facility failed to ensure staff received mandatory training on it's Quality Assurance and Performance Improvement Program (QAPI), which included the staff's role and communication with the program, for 5 of 5 employee files reviewed (Certified Nurse Assistant #1 [CNA1], CNA2, CNA3, CNA4, CNA5).
  11. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wroteBased on observation and interview, the facility failed to create a homelike environment and promote each resident's dignity and respect on 1 of 4 units ([NAME]) for the evening meal for 1 of 5 days of survey (5/5/25).
  12. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure a resident with a specialized mental health diagnosis, whose stay went beyond the expected 30 days, had been referred to the appropriate state-designated authority for Pre-admission Screening & Resident Review Level II (PASRR) evaluation and determination for 1 of 1 residents reviewed for PASRR (Resident #78)
  13. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure a baseline care plan was developed and implemented within 48 hours that included the instructions needed to provide minimum healthcare information necessary to care for 1 of 1 residents reviewed for baseline care plans (Resident #4).
  14. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure that a care plan was developed in the area of smoking (Resident #45) and respiratory needs (Resident #78) for 2 of 28 sampled residents reviewed for comprehensive care plans.
  15. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wroteBased on observations, record reviews, and interviews, the facility failed to provide a sanitary environment to help prevent the development and transmission of disease and infection related to respiratory care for 2 of 2 residents reviewed for respiratory care. (Resident #23 and #78)
  16. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wroteBased on record reviews, interviews, and facility policy, the facility failed to ensure that a resident who requires dialysis receives such services, consistent with the professional standards of practice in the areas of monitoring a dialysis fistula and assessing and monitoring a resident before and after dialysis treatments for 1 of 1 resident receiving dialysis (#21).
  17. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wroteBased on observations, interviews and review of facility Resident Self-Administration of Medication - Skilled policy/procedure, the facility failed to ensure medications were stored properly and that the facility failed to obtain physician orders and complete a safety assessment for a medication observed located at a resident's bedside, for 1 of 1 sampled resident (Resident #24). The facility failed to ensure medications were stored properly in a refrigerator for 1 of 3 medication storage refrigerators ([NAME] Unit).
  18. D
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wroteBased on observation and interview, the facility failed to maintain a garbage storage area and in a sanitary condition to prevent the harborage and feeding of pests for one trash dumpster and for an area outside the back kitchen door for 1 of 5 days of survey (5/5/25).
  19. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wroteBased on observation, and interview, the facility failed to maintain an Infection Control Program designed to help prevent the development and spread of infection related to Enhanced Barrier Precautions (EBP) for 1 of 1 sampled resident reviewed for intravenous medication administration (Resident #206).
January 22, 2025Complaint inspection · 6 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 8, 2025
    Inspectors wroteBased on observations and interviews, the facility failed to adequately maintain maintenance and housekeeping services necessary to maintain the facility in good repair and sanitary conditions for 2 of 4 units ([NAME] Unit and [NAME] Unit) for 2 of 2 environmental tours (1/22/25).
  2. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 8, 2025
    Inspectors wroteBased on interviews and staffing reviews, the facility failed to ensure sufficient direct care staff were scheduled and on duty to meet the needs of residents that reside in the facility. This has the potential to affect all residents needing assistance with Activities of Daily Living (ADLs).
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 8, 2025
    Inspectors wroteBased on observations and interviews, the facility failed to maintain an Infection Control Program designed to provide a sanitary environment to help prevent the development and transmission of disease and infection related to linen handling for 2 of 2 observations ([NAME] Unit and [NAME] Unit) for 1 of 1 day of survey. (1/22/25)
  4. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 8, 2025
    Inspectors wroteBased on observation and interviews, the facility failed to promote care for residents in a manner that maintains each resident's dignity and respect when staff failed knock on the resident's door and announce who they were before they entered the resident's room for 1 of 4 residents reviewed (Resident #4).
  5. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 8, 2025
    Inspectors wroteBased on observation and interviews, the facility failed to ensure that the residents environment was free from the potential risk of serious accidents/tripping hazards relating to loose, unsecured linoleum flooring that had pulled up along an edge and is not secure for 1 of 4 units ([NAME] unit [core 1]) for 1 of 1 day of survey. (1/22/25) Finding On 1/22/25 at 11:27 a.m., 2 surveyors observed in the center of [NAME] unit (core 1) an approximately 2 foot by 1 foot area of linoleum flooring missing and the edges were coming up causing a trip hazard. At his time, in an interview, Certified Nursing Assistant (CNA #6) stated that the desk that had been here had been removed and she confirmed that the linoleum was coming up and it was a trip hazard accident hazard. Additionally, she stated that there are ambulatory residents on the unit. [...]
  6. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 8, 2025
    Inspectors wroteBased on interviews and a sample lunch test tray, the facility failed to ensure the food served from the kitchen was monitored throughout the meal service to ensure foods were maintained at adequate and proper hot temperatures to ensure palatable food for meals. Additionally, the facility failed to ensure the residents nutritional needs/diets were assessed and identified before receiving meals from the kitchen. This has the potential to affect all residents.
February 9, 2024Standard inspection, Complaint inspection · 19 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on observations and interviews, the facility failed to adequately provide housekeeping and maintenance services necessary to maintain the building in good repair and in a sanitary condition for 3 of 4 Units ([NAME] Place, [NAME] Place and [NAME] Place) and the Laundry room.
  2. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on observations, record reviews, and interviews, the facility failed to maintain respiratory equipment consistent with the facility's Respiratory Therapy instructions for 3 of 3 residents reviewed that were receiving respiratory services (#22, #21, #26).
  3. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on record review, observations and interviews, facility failed to adequately date and properly dispose of open medications according to manufacturer specifications and failed to ensure expired medications were removed from the supply available for use on 3 of 4 units observed (Belfast Place, [NAME] Place and [NAME] Place).
  4. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on observations and interview, the facility failed to serve and store food in a sanitary manner on 3 of 5 survey days. Also the facility failed to keep accurate and complete temperature logs in the main kitchen and unit kitchens.
  5. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on observations, interviews and record reviews the facility failed to maintain an Infection Control Program designed to help prevent cross contamination and/or development of infection by maintaining a safe and sanitary environment related to personal toileting items, Transmission Based Precautions (TBP) and linen handling for 3 of 5 days of survey on 3 of 4 units. ([NAME] Place, [NAME] Place and [NAME] Place)
  6. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on observations and interviews the facility failed to promote care for residents in a manner that maintains each resident's dignity and respect when staff failed to serve all residents seated at the same table at the same time for 1 of 4 meals observed (2/5/24 lunch).
  7. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on observations and interviews, the facility failed to make reasonable accommodations to bed side rails and a bed extender for 1 of 1 resident (#449) reviewed for accommodations on 3 of 5 days of survey.
  8. D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on record reviews and interview, the facility failed to ensure the Notice of Medicare Provider Non-Coverage (NOMNC) form was provided at least two days prior to end of Skilled services for 2 of 4 residents whose Medicare Part A Skilled services were discontinued (Residents #66 and #450). In addition, the facility failed to ensure the Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) form 10055, which included appeal rights and liability of payment was provided at least two days prior to a resident's last covered day and with the correct date of services ending for 3 of 4 sampled residents (#91, #349 and #450) whose Medicare Part A services were discontinued.
  9. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on observations and interview, the facility failed to ensure a resident's privacy during his stay on the [NAME] Unit. (Resident #302).
  10. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased in interviews, record review and facility policy review, the facility failed to thoroughly investigate an allegation of medication diversion for 1 of 1 misappropriation of medication allegation investigated.
  11. D
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on record review and interview, the facility failed to issue a bed hold notice which included the daily bed hold cost, to a resident, known family member or legal representative for 1 of 4 sampled residents who had been transferred to the hospital (#55).
  12. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on observations, record review and interviews, the facility failed to ensure documentation of Enhanced Barrier Precautions (EBP) in the clinical record for 1 of 1 residents sampled from a list of residents on EBP. ( #56 )
  13. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to review and revise the care plan by an interdisciplinary team (IDT), that included, to the extent possible, participation of the resident and/or his/her representative, Resident #67) and the facility failed to ensure a care plan was updated in the areas of Activities of Daily Living for Resident (#10) to increase independent activity/mobility for 2 of 36 sampled residents.
  14. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on record review, observations and interviews the facility failed to establish a system of records of receipt and disposition of all controlled drugs in sufficient detail to enable an accurate reconciliation, failed to determine that drug records are in order and that an account of all controlled drugs is maintained, failed to ensure that two people who are authorized to administer medications signed the Shift Count page indicating that they counted all controlled substances at the change of shift for multiple shifts between 1/15/24 through 2/6/24 and failed to ensure that the nurse receiving a pharmacy delivery of controlled substance had two signatures confirming entry to bound book for 1 of 1 deliveries reviewed on 1 of 4 units ([NAME] Place).
  15. D
    Provide routine and 24-hour emergency dental care for each resident.
    F790 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on record review, observations, and interviews, the facility failed to assist the resident in obtaining routine and emergency dental care within 3 days, after lost of dentures for 1 of 1 resident revewed for dental (#3).
  16. D
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    F800 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on Medical Record review, menu review and interviews Resident (#302), Assistant Dietary Manager, and Charge Nurse on Belfast Unity, the facility diet ordered for Resident 302 with increased protein requirement.
  17. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on observations, record review and interviews, the facility failed to ensure documentation for Enhanced Barrier Precautions (EBP) in the clinical record for 1 of 1 residents sampled from a list of residents on EBP. (#56 )
  18. D
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    F947 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on record review and interview, the facility failed to implement and maintain an effective training program which includes, at a minimum, training on abuse, resident rights and dementia management by failing to ensure that 5 of 5 Certified Nursing Assistant's (CNA) employed, completed the required annual training (CNA #1, CNA #2, CNA #3, CNA #4 and CNA #5).
  19. B
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on observations and interview, the facility failed to post the nurse staffing information in a prominent place readily accessible and visible to all residents and all visitors for 5 of 5 days of survey.
February 9, 2022Standard inspection · 3 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 26, 2022
    Inspectors wroteBased on record review, observations and interview, the facility failed to ensure that a care plan was developed for the risk of wandering/elopement for 1 of 1 sampled resident reviewed for wandering. (#41)
  2. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 26, 2022
    Inspectors wroteBased on observations, interviews, the facility's Dishwasher Temperature Log review, the facility's Dish Machine Use policy and the facility's Sanitation Policy, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner for the ice machine, fans, the dishwasher hood, shelving, ceiling tiles, ceiling air vents, the food slicer, the standing mixer and the walk-in refrigerator. Additionally, The facility also failed to date, label and/or seal foods in a reach-in freezer, in two reach-in refrigerators and in the walk-in refrigerator. Further, the facility failed to monitor the dishwasher rinse cycle temperatures for 1 of 1 kitchen tours on 1 of 3 days of survey (2/7/22).
  3. B
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    F947 · Nursing and Physician Services · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) March 26, 2022
    Inspectors wroteBased on interview and record review, the facility failed to implement and maintain an effective training program which includes, at a minimum, training on abuse, neglect, and dementia management by failing to ensure that 2 of 5 Certified Nursing Assistants (CNAs) reviewed for in-service training completed the required training.

Fire safety inspections

52 fire safety citations on file: 30 on May 9, 2025, 4 on February 9, 2024, 18 on February 9, 2022.

Every fire safety citation52 citations
  1. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · May 9, 2025 · Corrected (the home has a date of correction)
  2. F
    Include a process for Emergency Preparedness collaboration.
    E 9 · May 9, 2025 · Corrected (the home has a date of correction)
  3. F
    Address subsistence needs for staff and patients.
    E 15 · May 9, 2025 · Corrected (the home has a date of correction)
  4. F
    Establish policies and procedures including evacuation.
    E 20 · May 9, 2025 · Corrected (the home has a date of correction)
  5. F
    Establish roles under a Waiver declared by secretary.
    E 26 · May 9, 2025 · Corrected (the home has a date of correction)
  6. F
    Develop a communication plan.
    E 29 · May 9, 2025 · Corrected (the home has a date of correction)
  7. F
    Establish emergency prep training and testing.
    E 36 · May 9, 2025 · Corrected (the home has a date of correction)
  8. F
    Conduct testing and exercise requirements.
    E 39 · May 9, 2025 · Corrected (the home has a date of correction)
  9. E
    Have restrictions on the use of highly flammable decorations.
    K 753 · May 9, 2025 · Corrected (the home has a date of correction)
  10. E
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · May 9, 2025 · Corrected (the home has a date of correction)
  11. E
    Ensure proper usage of power strips and extension cords.
    K 920 · May 9, 2025 · Corrected (the home has a date of correction)
  12. D
    Establish staff and initial training requirements.
    E 37 · May 9, 2025 · Corrected (the home has a date of correction)
  13. D
    Install a two-hour-resistant firewall separation.
    K 133 · May 9, 2025 · Corrected (the home has a date of correction)
  14. D
    Install noncombustible or limited-combustible interior walls.
    K 163 · May 9, 2025 · Corrected (the home has a date of correction)
  15. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · May 9, 2025 · Corrected (the home has a date of correction)
  16. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · May 9, 2025 · Corrected (the home has a date of correction)
  17. D
    Have exits that are accessible at all times.
    K 271 · May 9, 2025 · Corrected (the home has a date of correction)
  18. D
    Provide properly protected cooking facilities.
    K 324 · May 9, 2025 · Corrected (the home has a date of correction)
  19. D
    Install an approved automatic sprinkler system.
    K 351 · May 9, 2025 · Corrected (the home has a date of correction)
  20. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 9, 2025 · Corrected (the home has a date of correction)
  21. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · May 9, 2025 · Corrected (the home has a date of correction)
  22. D
    Install corridor and hallway doors that block smoke.
    K 363 · May 9, 2025 · Corrected (the home has a date of correction)
  23. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · May 9, 2025 · Corrected (the home has a date of correction)
  24. D
    Have simulated fire drills held at unexpected times.
    K 712 · May 9, 2025 · Corrected (the home has a date of correction)
  25. D
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · May 9, 2025 · Corrected (the home has a date of correction)
  26. D
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · May 9, 2025 · Corrected (the home has a date of correction)
  27. D
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · May 9, 2025 · Corrected (the home has a date of correction)
  28. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · May 9, 2025 · Corrected (the home has a date of correction)
  29. D
    Meet requirements for the use of electrical equipment.
    K 919 · May 9, 2025 · Corrected (the home has a date of correction)
  30. D
    Have proper medical gas storage and administration areas.
    K 923 · May 9, 2025 · Corrected (the home has a date of correction)
  31. F
    Have simulated fire drills held at unexpected times.
    K 712 · February 9, 2024 · Corrected (the home has a date of correction)
  32. E
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · February 9, 2024 · Corrected (the home has a date of correction)
  33. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · February 9, 2024 · Corrected (the home has a date of correction)
  34. D
    Provide properly sized and located linen or trash receptacles.
    K 754 · February 9, 2024 · Corrected (the home has a date of correction)
  35. F
    Establish policies and procedures including evacuation.
    E 20 · February 9, 2022 · Corrected (the home has a date of correction)
  36. F
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · February 9, 2022 · Corrected (the home has a date of correction)
  37. F
    Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
    K 342 · February 9, 2022 · Corrected (the home has a date of correction)
  38. F
    Have simulated fire drills held at unexpected times.
    K 712 · February 9, 2022 · Corrected (the home has a date of correction)
  39. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · February 9, 2022 · Corrected (the home has a date of correction)
  40. D
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · February 9, 2022 · Corrected (the home has a date of correction)
  41. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · February 9, 2022 · Corrected (the home has a date of correction)
  42. D
    Construct fire resistant interior walls.
    K 331 · February 9, 2022 · Corrected (the home has a date of correction)
  43. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 9, 2022 · Corrected (the home has a date of correction)
  44. D
    Provide properly sized and located linen or trash receptacles.
    K 754 · February 9, 2022 · Corrected (the home has a date of correction)
  45. D
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · February 9, 2022 · Corrected (the home has a date of correction)
  46. D
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · February 9, 2022 · Corrected (the home has a date of correction)
  47. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 9, 2022 · Corrected (the home has a date of correction)
  48. D
    Have proper medical gas storage and administration areas.
    K 923 · February 9, 2022 · Corrected (the home has a date of correction)
  49. C
    Address subsistence needs for staff and patients.
    E 15 · February 9, 2022 · Corrected (the home has a date of correction)
  50. C
    Establish procedures for tracking staff and patients during an emergency.
    E 18 · February 9, 2022 · Corrected (the home has a date of correction)
  51. C
    Establish policies and procedures for medical documentation.
    E 23 · February 9, 2022 · Corrected (the home has a date of correction)
  52. C
    Establish roles under a Waiver declared by secretary.
    E 26 · February 9, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
May 9, 2025Fine $15,317
May 9, 2025Payment Denial 82 days from June 12, 2025
March 26, 2024Payment Denial 7 days from June 26, 2024

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMaineUnited States
All nursing staff (RN, LPN and aides)3.794.343.86
Registered nurses0.781.050.69
All nursing staff on weekends3.423.923.42
Nurse aides2.49
Licensed practical nurses0.53
Nursing staff turnover (share who left in a year)55.0%46.7%45.8%
Registered nurse turnover65.4%40.2%42.9%
Administrators who left0

CMS expects 3.56 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.94 on weekdays and 3.42 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 21.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.91 in April to June 2025 to 3.79 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.790.783.943.42 21.2%0 of 90100
Oct to Dec 20253.870.783.963.62 16.1%0 of 9288
Jul to Sep 20253.910.934.103.43 5.7%0 of 9286
Apr to Jun 20253.910.834.083.47 4.7%0 of 9199
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Maine, Jan to Mar 20264.351.064.523.959.2%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Maine

JobMedianMiddle halfEmployed
Maine, all employers
CNAs (nursing assistants)$22.63$21.25 to $24.138,540
LPNs and LVNs$35.19$30.54 to $37.22760
Registered nurses$41.82$38.41 to $48.7816,540
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Clover Health Care. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
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Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMaineUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
26.424.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.01.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.62.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.94.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.11.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
20.025.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.14.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
14.520.215.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
20.520.823.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
26.016.112.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.41.41.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.42.01.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Clover Health Care's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (44.7% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

44.7% this home

No different from the national rate

US median of homes 51.5% · Maine: 16 better, 2 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 114 eligible stays.

Potentially preventable readmissions

9.3% this home

No different from the national rate

US median of homes 10.7% · Maine: 1 better, 0 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 122 eligible stays.

Infections that led to a hospital stay

6.0% this home

No different from the national rate

US median of homes 7.1% · Maine: 0 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 72 eligible stays.

Self-care and mobility at discharge

52.0% this home

Median of homes: Maine55.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 50 residents counted.

Falls with major injury

1.7% this home

Median of homes: Maine0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 58 residents counted.

New or worsened pressure ulcers

5.2% this home

Median of homes: Maine3.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 58 residents counted.

Medication list given at discharge

91.4% this home

Median of homes: Maine97.2% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 35 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: VOP AUBURN LLC. CMS links this home to Senior Lifestyle, a group of 4 nursing homes averaging 3.8 stars overall.

NameRoleTypeShareSince
Vop Sls Holdco, LLC5% or greater direct ownership interestOrganization100%09/01/2025
Arhc Trs Holdco, LLC5% or greater indirect ownership interestOrganization09/01/2025
Fmr LLC5% or greater indirect ownership interestOrganization09/01/2025
J.p. Morgan Investment Management, Inc.5% or greater indirect ownership interestOrganization09/01/2025
Ventas, Inc.5% or greater indirect ownership interestOrganization09/01/2025
Vtr Property Sectors, LLC5% or greater indirect ownership interestOrganization09/01/2025
Vtr Trs Holdco, LLC5% or greater indirect ownership interestOrganization09/01/2025
Baker, DanaManaging control - governing bodyIndividual09/01/2025
Cummings, ChristianManaging control - governing bodyIndividual09/01/2025
Fry, BrianManaging control - governing bodyIndividual09/01/2025
Wood, BrianManaging control - governing bodyIndividual09/01/2025
Cummings, ChristianCorporate officerIndividual09/01/2025
K&k Lifestyle AssociatesOperational/managerial controlOrganization09/01/2025
Senior Lifestyle Holding CompanyOperational/managerial controlOrganization09/01/2025
Senior Lifestyle Management Holdings LLCOperational/managerial controlOrganization09/01/2025
Slh Maine Manager, LLCOperational/managerial controlOrganization09/01/2025
Levy, StephenOperational/managerial controlIndividual09/01/2025
Smith, MichaelOperational/managerial controlIndividual09/01/2025
Stevenson, MeganOperational/managerial controlIndividual09/01/2025
Wood, BrianOperational/managerial controlIndividual09/01/2025
Zaslavsky, AndreiOperational/managerial controlIndividual09/01/2025
Kaplan, WilliamIndividual is an owner, partner or trustee of any ADP of the SNFIndividual01/15/2026
Klutznick, JamesIndividual is an owner, partner or trustee of any ADP of the SNFIndividual01/15/2026
Blackrock IncAdp of the SNFOrganization09/01/2025
Fmr LLCAdp of the SNFOrganization09/01/2025
J.p. Morgan Investment Management, Inc.Adp of the SNFOrganization09/01/2025
K&k Lifestyle AssociatesAdp of the SNFOrganization09/01/2025
Nationwide Health Properties, LLCAdp of the SNFOrganization09/01/2025
Senior Lifestyle Holding CompanyAdp of the SNFOrganization09/01/2025
Senior Lifestyle Management Holdings LLCAdp of the SNFOrganization09/01/2025
Slh Maine Manager, LLCAdp of the SNFOrganization12/01/2023
State Street CorporationAdp of the SNFOrganization09/01/2025
Vanguard Group IncAdp of the SNFOrganization09/01/2025
Ventas, Inc.Adp of the SNFOrganization09/01/2025
Baker, DanaAdp of the SNFIndividual09/01/2025
Cummings, ChristianAdp of the SNFIndividual09/01/2025
Fry, BrianAdp of the SNFIndividual09/01/2025
Levy, StephenAdp of the SNFIndividual09/01/2025
Smith, MichaelAdp of the SNFIndividual09/01/2025
Stevenson, MeganAdp of the SNFIndividual09/01/2025
Wood, BrianAdp of the SNFIndividual09/01/2025
Zaslavsky, AndreiAdp of the SNFIndividual09/01/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 12 problems in this area, most recently on November 24, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 10 problems in this area, most recently on August 13, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on August 13, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 6 problems in this area, most recently on May 9, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.42 hours per resident per day, below the Maine average of 3.92.

Other nursing homes nearby

Maine contacts for a concern about a nursing home

These are the official offices in Maine. NursingHomeClear cannot take or act on complaints.

Common questions

What is Clover Health Care's Medicare star rating?
CMS rates Clover Health Care 1 out of 5 stars overall, with 1 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Clover Health Care get at its last inspection?
19 health deficiencies at the standard inspection on May 9, 2025. The Maine average is 10.8.
Has Clover Health Care been fined?
Yes. CMS lists 1 fine totaling $15,317 in the last three years.
Does Clover Health Care accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Clover Health Care?
CMS lists 42 owners and managers, and links the home to Senior Lifestyle. Legal business name: VOP AUBURN LLC.

Sources

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